| RT | Client | Subject | First work started | First post-work reply | Time to reply |
|---|---|---|---|---|---|
| 55418 | Trident Honda | Storage alert: /srv on smbfs1.trident.lan | 2025-07-14 09:57:29 | 2025-07-14 10:00:16 | 0h 03m |
| 55422 | Geograph | Fwd: Geograph Project | Failed pipeline for british-isles | f4636c1b | 2025-07-18 10:47:38 | 2025-07-21 10:29:19 | 2d 3h 42m |
| 55375 | Sysdoc | sysdoc/flightpath/kube-system pod crashing | 2025-07-07 11:30:58 | 2025-07-23 12:34:18 | 1h 03m |
| 54100 | BD Group | CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal | 2025-03-10 19:39:35 | None | 4h 20m |
| 55426 | NFW | New IP Address | 2025-07-14 15:50:18 | 2025-07-14 15:51:48 | 0h 02m |
| 55432 | AskBio | Storage alert: /home on darkmatter.synpromics.com | 2025-07-15 09:18:23 | 2025-07-15 09:20:57 | 0h 03m |
| 55420 | Quickline | Leftover config file on aql-svr-sf-radius01.quickline.co.uk | 2025-07-14 10:20:08 | 2025-07-14 10:28:09 | 0h 08m |
| 55435 | ITC Compliance | Missing backup files | 2025-07-16 09:50:30 | 2025-07-16 11:24:57 | 1h 34m |
| 55425 | AskBio | /weka on Macleod | 2025-07-14 15:17:16 | 2025-07-14 15:20:28 | 0h 03m |
| 55421 | ITC Compliance | ITC Compliance MariaDB CA on web-vip2.itccompliance.co.uk | 2025-07-15 09:51:36 | 2025-07-15 10:27:57 | 0h 36m |
| 55309 | OpenCorporates | Remove OC servers from support | 2025-07-29 15:10:46 | None | 8h 49m |
| 55417 | Tusk IC | Storage alert: /srv/fast_scratch on mammoth.tusknet | 2025-07-14 15:06:08 | 2025-07-14 15:06:39 | 0h 01m |
| 55400 | eTherapeutics | ETX Gitlab upgrade (18.1.2) | 2025-07-14 08:06:36 | 2025-07-14 08:09:04 | 0h 02m |
| 55434 | ITC Compliance | web1.itccompliance.co.uk puppet fail loop | 2025-07-15 11:07:53 | None | 1d 2h 52m |
| 55441 | AskBio | Restic backup errors on edb-coll.askbio.com | 2025-07-16 01:28:04 | 2025-07-16 01:50:51 | 0h 23m |
| 55419 | AskBio | Storage alert: /home on edb-lab-skye.askbio.com | 2025-07-14 10:02:12 | 2025-07-14 10:03:35 | 0h 01m |
| 55423 | AskBio | libclang | 2025-07-14 12:36:37 | 2025-07-14 15:16:59 | 2h 40m |
| 55431 | Rotastat | gallus.rotastat.com duply backup duration | 2025-07-16 17:09:42 | 2025-07-16 17:13:27 | 0h 04m |
| 55450 | Tusk IC | Storage alert: /srv/scratch on mammoth.tusknet | 2025-07-17 09:09:44 | 2025-07-17 09:21:03 | 0h 11m |
| 55442 | Tusk IC | mammoth.tusknet disk volume usage /srv/scratch | 2025-07-18 09:13:50 | 2025-07-18 09:23:20 | 0h 10m |
| 55452 | Cirencester College | User creation request | 2025-07-17 16:14:36 | 2025-07-17 16:48:04 | 0h 33m |
| 55449 | Cirencester College | Wildcard SSL/TLS .cirencester.ac.uk expiry | 2025-07-17 09:08:58 | 2025-07-17 09:12:35 | 0h 04m |
| 55460 | JISC | Package mismatch on ath-lin-prx-l0{1,2}.int.openathens.net | 2025-07-18 14:14:50 | 2025-07-18 14:20:15 | 0h 05m |
| 55404 | Azura | Expiring certificates | ford3,4,5.opentrk.com | 2025-07-18 16:31:52 | 2025-07-18 17:03:48 | 0h 32m |
| 55451 | Kahootz | Daily backup failed on xray.hosting.inovem.com | 2025-07-17 10:06:11 | 2025-07-17 17:50:33 | 7h 44m |
| 55456 | Entrepreneurs Circle | WordPress Versions out of date on srv.entrepreneurscircle.org | 2025-07-18 09:21:01 | 2025-07-18 09:22:25 | 0h 01m |
| 55455 | ERF Electrical | WordPress Versions out of date on weblive.erfelectrical.co.uk | 2025-07-18 09:26:03 | 2025-07-18 09:27:08 | 0h 01m |
| 55457 | Visku | WordPress Versions out of date on vps3.visku.com | 2025-07-18 09:44:05 | 2025-07-18 09:46:45 | 0h 03m |
| 55444 | Gravytrain | All sites down on web.prod.bf2.bedfordinsurance.co.uk | 2025-07-16 14:01:16 | 2025-07-16 14:11:37 | 0h 10m |
| 55458 | OpenCorporates | Turn off events-search | 2025-07-18 15:33:19 | 2025-07-18 15:46:09 | 0h 13m |
| 55446 | Novadata | FW: Your AWS CloudShell data is scheduled for deletion on July 26, 2025 [AWS Account: 542772753301] | 2025-07-16 14:24:24 | 2025-07-16 14:29:30 | 0h 05m |
| 55251 | JaeVee | Remove Jaevee servers from support | 2025-07-31 09:44:09 | None | 1d 4h 16m |
git hash: master (a2100d46)