15 minute update

23 Jun - 27 Jun

RT	Client	Subject	First work started	First post-work reply	Time to reply
55155	ATA Group	Technical onboarding \| Pre-contract checks	2025-06-24 09:04:29	2025-06-24 09:26:43	0h 22m
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m
55191	Tusk IC	server login	2025-06-24 14:38:06	2025-06-24 14:48:57	0h 11m
55170	AskBio	WARNING: HTTP: GitLab Pages HTTPS Cert on edb-jura.askbio.com	2025-06-23 10:51:02	2025-06-23 10:57:16	0h 06m
55176	Geograph	geograph/prod/tcl-system CertManagerCertExpirySoon	2025-06-25 16:08:28	2025-06-30 16:40:21	0h 32m
55178	AskBio	Monitoring	2025-06-24 13:25:52	None	1d 0h 34m
55250	JaeVee	sys.jaevee.co.uk expiring certificates	2025-06-27 12:13:25	2025-06-27 12:36:13	0h 23m
55182	Sucden	CRITICAL: NRPE Disk: /var on multiple systems	2025-06-23 17:33:47	2025-06-23 17:59:23	0h 26m
55094	Lantech	Request to upgrade moodledev.ipa.ie (the UAT) as a dry-run before moodle.ipa.ie	2025-06-23 17:00:22	2025-06-23 17:00:38	0h 00m
55232	OGT	rodney.internal.ogtip.com volume usage /srv/ngs	2025-06-25 16:04:53	2025-06-26 14:35:44	2d 2h 31m
55186	OGT	sybil.internal.ogtip.com volume usage /Data	2025-06-24 09:46:41	2025-06-24 09:54:34	0h 08m
55188	Sucden	sucden auto yum cache cleanup	2025-06-24 13:47:35	2025-06-30 09:51:15	2d 0h 04m
55253	Geograph	geograph/prod/production data-redis-ha-server-1 filling up	2025-06-27 16:09:21	2025-06-27 16:22:36	0h 13m
55175	Tusk IC	new backup drives	2025-06-24 10:09:30	2025-06-24 10:26:48	0h 17m
55195	Tusk IC	mammoth.tusknet rsnapshot failure	2025-06-25 10:22:39	2025-06-25 11:39:23	1h 17m
55187	eTherapeutics	dgx2.internal.etherapeutics.co.uk volume usage /	2025-06-25 15:24:49	2025-06-25 15:27:12	0h 02m
55235	AskBio	coll,iona,jura,mull post maintenance issues	2025-06-26 09:44:31	2025-06-26 12:35:36	2h 51m
55239	eTherapeutics	ETX Gitlab upgrade (18.1.1)	2025-06-27 08:15:31	2025-06-27 08:59:47	0h 44m
55197	Entrepreneurs Circle	Setup Request for New Domain - ecmasterplan.co.uk	2025-06-26 09:50:39	2025-06-26 09:51:27	0h 01m
55244	Entrepreneurs Circle	Assistance Required: Increasing PHP Memory Limit	2025-06-26 10:22:02	2025-06-26 10:43:40	0h 22m
55167	eTherapeutics	ETX Sonar upgrade	2025-06-23 11:56:15	2025-06-24 16:07:40	4h 11m
55243	Geograph	Geograph Gitlab upgrade (18.1.1)	2025-06-26 12:19:42	2025-06-26 12:56:18	0h 37m
55196	OpenCorporates	Bot2 CA Cert	2025-06-25 09:37:28	2025-06-25 09:55:36	0h 18m
55242	OpenCorporates	OpenCorporates Gitlab upgrade 18.1.1	2025-06-27 08:03:42	2025-06-27 09:37:54	1h 34m
55173	NFW	nfwgs2.nfw.internal intermittent spamassassin maint service failure	2025-06-25 12:33:10	None	1d 1h 27m
55198	AskBio	talisker.synpromics.com duply duration	2025-07-09 10:22:49	None	1d 3h 37m
55251	JaeVee	Remove Jaevee servers from support	2025-07-31 09:44:09	None	1d 4h 16m

git hash: master (a2100d46)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.17.2	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.11.0	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2025.11.12	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.2.4	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.8.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.6.2	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	0.12.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.1	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.1	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.1	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
sniffio	1.3.1	None	Sniff out which async library your code is running under
SQLAlchemy	2.0.44	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.5.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.3	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	88.908 msec
System CPU time	10.736 msec
Total CPU time	99.644 msec
Elapsed time	148.514 msec
Context switches	191 voluntary, 1 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-06-27&start=2025-06-23
REMOTE_ADDR	10.42.58.147
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-06-27'
'start'	'2025-06-23'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 6, 27), 'start': datetime.date(2025, 6, 23), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2025-06-27&start=2025-06-23' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=5829, rt_number=55155, queue=Requests, subject=Technical onboarding \| Pre-contract checks, ticket_status=closed, client=ATA Group, priority=65, created=2025-06-18 17:08:42, last_txn_id=2373318>, <Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>, <Ticket(id=5865, rt_number=55191, queue=Requests, subject=server login, ticket_status=closed, client=Tusk IC, priority=41, created=2025-06-24 14:34:18, last_txn_id=0>, <Ticket(id=5844, rt_number=55170, queue=Incidents, subject=WARNING: HTTP: GitLab Pages HTTPS Cert on edb-jura.askbio.com, ticket_status=closed, client=AskBio, priority=71, created=2025-06-22 18:10:37, last_txn_id=0>, <Ticket(id=5850, rt_number=55176, queue=Problems, subject=geograph/prod/tcl-system CertManagerCertExpirySoon, ticket_status=closed, client=Geograph, priority=42, created=2025-06-23 13:28:50, last_txn_id=0>, <Ticket(id=5852, rt_number=55178, queue=Requests, subject=Monitoring , ticket_status=closed, client=AskBio, priority=61, created=2025-06-23 14:00:34, last_txn_id=0>, <Ticket(id=5893, rt_number=55250, queue=Incidents, subject=sys.jaevee.co.uk expiring certificates, ticket_status=closed, client=JaeVee, priority=51, created=2025-06-27 09:44:01, last_txn_id=0>, <Ticket(id=5856, rt_number=55182, queue=Incidents, subject=CRITICAL: NRPE Disk: /var on multiple systems, ticket_status=closed, client=Sucden, priority=61, created=2025-06-23 17:18:46, last_txn_id=0>, <Ticket(id=5799, rt_number=55094, queue=Requests, subject=Request to upgrade moodledev.ipa.ie (the UAT) as a dry-run before moodle.ipa.ie, ticket_status=closed, client=Lantech, priority=24, created=2025-06-13 14:28:34, last_txn_id=2359391>, <Ticket(id=5875, rt_number=55232, queue=Problems, subject=rodney.internal.ogtip.com volume usage /srv/ngs, ticket_status=closed, client=OGT, priority=41, created=2025-06-25 13:35:27, last_txn_id=0>, <Ticket(id=5860, rt_number=55186, queue=Problems, subject=sybil.internal.ogtip.com volume usage /Data, ticket_status=closed, client=OGT, priority=41, created=2025-06-24 08:56:08, last_txn_id=0>, <Ticket(id=5862, rt_number=55188, queue=Requests, subject=sucden auto yum cache cleanup , ticket_status=closed, client=Sucden, priority=43, created=2025-06-24 10:01:16, last_txn_id=0>, <Ticket(id=5896, rt_number=55253, queue=Incidents, subject=geograph/prod/production data-redis-ha-server-1 filling up, ticket_status=closed, client=Geograph, priority=61, created=2025-06-27 16:05:54, last_txn_id=0>, <Ticket(id=5849, rt_number=55175, queue=Requests, subject=new backup drives, ticket_status=closed, client=Tusk IC, priority=42, created=2025-06-23 09:18:46, last_txn_id=0>, <Ticket(id=5869, rt_number=55195, queue=Incidents, subject=mammoth.tusknet rsnapshot failure, ticket_status=closed, client=Tusk IC, priority=52, created=2025-06-25 08:28:23, last_txn_id=0>, <Ticket(id=5861, rt_number=55187, queue=Problems, subject=dgx2.internal.etherapeutics.co.uk volume usage /, ticket_status=closed, client=eTherapeutics, priority=41, created=2025-06-24 09:19:07, last_txn_id=0>, <Ticket(id=5878, rt_number=55235, queue=Incidents, subject=coll,iona,jura,mull post maintenance issues, ticket_status=closed, client=AskBio, priority=83, created=2025-06-26 08:58:28, last_txn_id=0>, <Ticket(id=5882, rt_number=55239, queue=Requests, subject=ETX Gitlab upgrade (18.1.1), ticket_status=closed, client=eTherapeutics, priority=41, created=2025-06-26 09:45:17, last_txn_id=0>, <Ticket(id=5871, rt_number=55197, queue=Requests, subject=Setup Request for New Domain - ecmasterplan.co.uk, ticket_status=closed, client=Entrepreneurs Circle, priority=62, created=2025-06-25 10:13:45, last_txn_id=0>, <Ticket(id=5887, rt_number=55244, queue=Requests, subject=Assistance Required: Increasing PHP Memory Limit, ticket_status=closed, client=Entrepreneurs Circle, priority=61, created=2025-06-26 10:16:14, last_txn_id=0>, <Ticket(id=5841, rt_number=55167, queue=Requests, subject=ETX Sonar upgrade, ticket_status=closed, client=eTherapeutics, priority=45, created=2025-06-20 11:11:35, last_txn_id=0>, <Ticket(id=5886, rt_number=55243, queue=Requests, subject=Geograph Gitlab upgrade (18.1.1), ticket_status=closed, client=Geograph, priority=41, created=2025-06-26 10:03:44, last_txn_id=0>, <Ticket(id=5870, rt_number=55196, queue=Requests, subject=Bot2 CA Cert, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-06-25 09:19:57, last_txn_id=2361477>, <Ticket(id=5885, rt_number=55242, queue=Requests, subject=OpenCorporates Gitlab upgrade 18.1.1, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-06-26 10:00:36, last_txn_id=0>, <Ticket(id=5847, rt_number=55173, queue=Problems, subject=nfwgs2.nfw.internal intermittent spamassassin maint service failure, ticket_status=closed, client=NFW, priority=43, created=2025-06-23 08:21:48, last_txn_id=0>, <Ticket(id=5872, rt_number=55198, queue=Problems, subject=talisker.synpromics.com duply duration, ticket_status=closed, client=AskBio, priority=63, created=2025-06-25 10:35:46, last_txn_id=0>, <Ticket(id=5894, rt_number=55251, queue=Requests, subject=Remove Jaevee servers from support, ticket_status=closed, client=JaeVee, priority=45, created=2025-06-27 12:58:41, last_txn_id=0>]

15 minute update

23 Jun - 27 Jun

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions