15 minute update

19 May - 23 May

RT	Client	Subject	First work started	First post-work reply	Time to reply
54904	AskBio	Science Drive mounts	2025-05-21 16:42:50	2025-05-21 16:51:08	0h 08m
54771	Sucden	Star Hardware Decommission - Phase 2	2025-05-19 16:28:34	2025-05-19 17:00:11	0h 32m
54882	OGT	rodney.internal.ogtip.com volume usage /srv/projects	2025-05-20 10:44:03	2025-05-20 10:56:54	0h 13m
54886	Gravytrain	Systemd State on web.prod.qs1.grvytrn.co.uk	2025-05-20 09:23:18	2025-05-20 16:47:45	7h 24m
54888	OpenCorporates	Storage warning: /var/lib/docker on build2.opencorporates.internal	2025-05-21 14:40:16	2025-05-22 10:41:00	2d 0h 01m
54890	BD Group	403 HTTP Response Queries	2025-05-23 09:28:16	2025-05-23 09:43:43	0h 15m
54894	Quickline	Zabbix Server Memory Utilization	2025-05-20 16:08:45	2025-05-20 16:12:50	0h 04m
54895	Entrepreneurs Circle	CRITICAL: HTTP: nigelbotterill.com HTTPS on srv.entrepreneurscircle.org	2025-05-20 17:43:43	2025-05-20 18:02:35	0h 19m
54753	OGT	Borg to Restic Switch	2025-05-15 15:08:53	2025-05-20 16:59:54	1h 51m
54872	AskBio	time on EDB-LAB-Skye	2025-05-19 09:15:17	2025-05-19 10:38:25	1h 23m
54791	TCV	Mail forwarding for 2 new queues	2025-05-21 10:01:11	2025-05-21 10:21:21	0h 20m
54905	AskBio	pipenv	2025-05-21 15:37:05	2025-05-21 15:40:51	0h 04m
54854	AskBio	Connection issues to servers after IP reassignment	2025-05-22 09:45:01	2025-05-22 09:51:12	0h 06m
54910	OpenCorporates	OpenCorporates Gitlab upgrade 18.0.1	2025-05-22 09:43:29	2025-05-23 08:06:41	2d 2h 23m
54912	Quickline	Zabbix Reboot	2025-05-22 09:42:02	None	1d 4h 18m
54678	Cambridge Flow Solutions	Ansys issue and move SLURM master	2025-05-14 11:23:58	2025-05-20 09:50:01	2d 2h 26m
54853	Sucden	Critical Vulnerability showing in Qualys after patching cycle.	2025-05-19 13:05:48	2025-05-19 13:35:39	0h 30m
54874	Sucden	DOWN: megastar03/04.sucden.co.uk	2025-05-19 09:55:21	2025-05-19 10:03:36	0h 08m
54891	TCV	CRITICAL: System Health: Systemd State on it.tcv.org.uk	2025-05-20 15:28:21	2025-05-20 15:38:55	0h 11m
54875	OpenCorporates	DatasourceError Tiger Computing (Available RAM - Instance 3 (RDS))	2025-05-19 17:07:52	2025-05-19 17:26:03	0h 18m
54871	Trident Honda	smbfs1.trident.lan high disk usage /svr (sdb)	2025-05-20 15:54:24	2025-05-20 15:56:32	0h 02m
54898	Quickline	Zabbix application failure	2025-05-21 17:09:49	2025-05-21 17:23:55	0h 14m
54881	OpenCorporates	Please remove from any systems	2025-05-19 15:46:04	2025-05-19 16:06:13	0h 20m
54902	Crystal Units	crylonlis001/2.crystal.local Pacemaker CRM event	2025-05-21 11:01:17	2025-05-21 11:12:52	0h 12m
54906	Sucden	GS2 PTP investigation	2025-05-21 15:51:12	2025-05-21 17:05:06	1h 14m
54909	Geograph	Geograph Gitlab upgrade (18.0.1)	2025-05-22 10:41:04	2025-05-22 11:47:29	1h 06m
54911	eTherapeutics	ETX Gitlab upgrade (18.0.1)	2025-05-23 08:03:26	2025-05-23 08:06:31	0h 03m
54919	Gravytrain	Setup client services portal access for Andrew and Greg (GravyTrain)	2025-05-23 11:13:56	2025-05-23 13:19:19	2h 05m
54933	AskBio	Alex	2025-05-23 16:14:20	2025-05-23 16:22:50	0h 09m
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m

git hash: master (7b546e95)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.0	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	118.026 msec
System CPU time	7.852 msec
Total CPU time	125.878 msec
Elapsed time	192.303 msec
Context switches	235 voluntary, 10 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-05-23&start=2025-05-19
REMOTE_ADDR	10.42.140.187
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2025-05-23'
'start'	'2025-05-19'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 5, 23), 'start': datetime.date(2025, 5, 19), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2025-05-23&start=2025-05-19' [GET]>
tickets	[<Ticket(id=5578, rt_number=54904, queue=Requests, subject=Science Drive mounts, ticket_status=closed, client=AskBio, priority=62, created=2025-05-21 12:40:28, last_txn_id=0>, <Ticket(id=5478, rt_number=54771, queue=Requests, subject=Star Hardware Decommission - Phase 2, ticket_status=closed, client=Sucden, priority=43, created=2025-05-08 16:47:18, last_txn_id=0>, <Ticket(id=5557, rt_number=54882, queue=Problems, subject=rodney.internal.ogtip.com volume usage /srv/projects, ticket_status=closed, client=OGT, priority=41, created=2025-05-19 14:05:58, last_txn_id=0>, <Ticket(id=5561, rt_number=54886, queue=Requests, subject=Systemd State on web.prod.qs1.grvytrn.co.uk, ticket_status=closed, client=Gravytrain, priority=41, created=2025-05-20 08:09:03, last_txn_id=0>, <Ticket(id=5563, rt_number=54888, queue=Incidents, subject=Storage warning: /var/lib/docker on build2.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-05-20 10:03:21, last_txn_id=0>, <Ticket(id=5565, rt_number=54890, queue=Incidents, subject=403 HTTP Response Queries, ticket_status=closed, client=BD Group, priority=52, created=2025-05-20 11:00:15, last_txn_id=0>, <Ticket(id=5569, rt_number=54894, queue=Incidents, subject=Zabbix Server Memory Utilization, ticket_status=closed, client=Quickline, priority=61, created=2025-05-20 16:00:11, last_txn_id=0>, <Ticket(id=5570, rt_number=54895, queue=Incidents, subject=CRITICAL: HTTP: nigelbotterill.com HTTPS on srv.entrepreneurscircle.org, ticket_status=closed, client=Entrepreneurs Circle, priority=71, created=2025-05-20 17:39:07, last_txn_id=0>, <Ticket(id=5460, rt_number=54753, queue=Requests, subject=Borg to Restic Switch, ticket_status=closed, client=OGT, priority=47, created=2025-05-07 10:26:49, last_txn_id=0>, <Ticket(id=5547, rt_number=54872, queue=Requests, subject=time on EDB-LAB-Skye, ticket_status=closed, client=AskBio, priority=61, created=2025-05-16 14:39:06, last_txn_id=0>, <Ticket(id=5498, rt_number=54791, queue=Requests, subject=Mail forwarding for 2 new queues, ticket_status=closed, client=TCV, priority=42, created=2025-05-12 13:53:57, last_txn_id=0>, <Ticket(id=5579, rt_number=54905, queue=Incidents, subject=pipenv, ticket_status=closed, client=AskBio, priority=80, created=2025-05-21 15:24:49, last_txn_id=0>, <Ticket(id=5529, rt_number=54854, queue=Requests, subject=Connection issues to servers after IP reassignment, ticket_status=closed, client=AskBio, priority=62, created=2025-05-14 15:12:44, last_txn_id=0>, <Ticket(id=5584, rt_number=54910, queue=Requests, subject=OpenCorporates Gitlab upgrade 18.0.1, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-05-22 08:50:06, last_txn_id=0>, <Ticket(id=5586, rt_number=54912, queue=Incidents, subject=Zabbix Reboot, ticket_status=closed, client=Quickline, priority=60, created=2025-05-22 09:25:25, last_txn_id=0>, <Ticket(id=5385, rt_number=54678, queue=Requests, subject=Ansys issue and move SLURM master, ticket_status=closed, client=Cambridge Flow Solutions, priority=43, created=2025-05-02 07:33:47, last_txn_id=2330563>, <Ticket(id=5528, rt_number=54853, queue=Requests, subject=Critical Vulnerability showing in Qualys after patching cycle., ticket_status=closed, client=Sucden, priority=63, created=2025-05-14 14:57:53, last_txn_id=0>, <Ticket(id=5549, rt_number=54874, queue=Incidents, subject=DOWN: megastar03/04.sucden.co.uk, ticket_status=closed, client=Sucden, priority=70, created=2025-05-17 11:03:18, last_txn_id=0>, <Ticket(id=5566, rt_number=54891, queue=Problems, subject=CRITICAL: System Health: Systemd State on it.tcv.org.uk, ticket_status=closed, client=TCV, priority=40, created=2025-05-20 11:57:49, last_txn_id=0>, <Ticket(id=5550, rt_number=54875, queue=Incidents, subject=DatasourceError Tiger Computing (Available RAM - Instance 3 (RDS)), ticket_status=closed, client=OpenCorporates, priority=0, created=2025-05-18 08:45:59, last_txn_id=0>, <Ticket(id=5546, rt_number=54871, queue=Problems, subject=smbfs1.trident.lan high disk usage /svr (sdb), ticket_status=closed, client=Trident Honda, priority=44, created=2025-05-16 14:19:51, last_txn_id=2353936>, <Ticket(id=5573, rt_number=54898, queue=Problems, subject=Zabbix application failure, ticket_status=closed, client=Quickline, priority=62, created=2025-05-21 06:07:39, last_txn_id=2341602>, <Ticket(id=5556, rt_number=54881, queue=Requests, subject=Please remove from any systems, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-05-19 13:06:39, last_txn_id=0>, <Ticket(id=5576, rt_number=54902, queue=Problems, subject=crylonlis001/2.crystal.local Pacemaker CRM event, ticket_status=closed, client=Crystal Units, priority=60, created=2025-05-21 08:54:06, last_txn_id=0>, <Ticket(id=5580, rt_number=54906, queue=Problems, subject=GS2 PTP investigation, ticket_status=closed, client=Sucden, priority=65, created=2025-05-21 15:28:35, last_txn_id=2344351>, <Ticket(id=5583, rt_number=54909, queue=Requests, subject=Geograph Gitlab upgrade (18.0.1), ticket_status=closed, client=Geograph, priority=40, created=2025-05-22 08:46:05, last_txn_id=0>, <Ticket(id=5585, rt_number=54911, queue=Requests, subject=ETX Gitlab upgrade (18.0.1), ticket_status=closed, client=eTherapeutics, priority=41, created=2025-05-22 08:53:11, last_txn_id=0>, <Ticket(id=5592, rt_number=54919, queue=Requests, subject=Setup client services portal access for Andrew and Greg (GravyTrain), ticket_status=closed, client=Gravytrain, priority=41, created=2025-05-22 15:22:31, last_txn_id=0>, <Ticket(id=5606, rt_number=54933, queue=Requests, subject=Alex, ticket_status=closed, client=AskBio, priority=60, created=2025-05-23 16:02:37, last_txn_id=0>, <Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>]

15 minute update

19 May - 23 May

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions