15 minute update

12 May - 16 May

RT	Client	Subject	First work started	First post-work reply	Time to reply
54776	Ingeus	DaemonSet rollout stuck \| kube-system/csi-azuredisk-node	2025-05-12 10:14:33	2025-05-12 10:56:00	0h 41m
54837	AskBio	Root Passwords for Darkmatter, MacLoud, Talisker, Skye	2025-05-13 14:47:06	2025-05-13 15:00:43	0h 14m
53567	OGT	Borgmatic issues at OGT	2025-05-13 12:38:32	2025-05-13 12:40:52	0h 02m
54787	AskBio	edb-mull.askbio.com config/timeouts	2025-05-12 10:56:23	2025-05-12 11:15:31	0h 19m
54783	Sucden	interstar01/3.sucden.co.uk Systemd State	2025-05-12 11:15:53	2025-05-12 14:43:45	3h 28m
54842	AskBio	New Server and BMC IPs	2025-05-14 10:04:38	2025-05-14 11:04:20	0h 60m
54790	eTherapeutics	DGX SSH keys	2025-05-13 15:01:50	2025-05-13 15:23:12	0h 21m
54869	AskBio	cc'd tickets	2025-05-16 12:08:55	2025-05-16 12:13:29	0h 05m
54867	AskBio	Login Failure	2025-05-16 10:08:39	2025-05-16 10:10:40	0h 02m
54753	OGT	Borg to Restic Switch	2025-05-15 15:08:53	2025-05-20 16:59:54	1h 51m
54741	Gravytrain	web.prod.bf2.bedfordinsurance.co.uk	2025-05-12 12:52:35	None	1d 1h 07m
54789	Tusk IC	mammoth.tusknet disk volume usage /srv/scratch	2025-05-16 09:01:47	2025-05-16 09:05:19	0h 04m
54846	OGT	*.ogtip.com connectivity issue	2025-05-14 10:56:41	2025-05-14 11:07:14	0h 11m
54838	AskBio	AskBio Highly Available Reverse Proxy	2025-05-13 15:51:08	2025-05-13 15:54:01	0h 03m
54738	Gravytrain	app.prod.bf1.grvytrn.co.uk	2025-05-12 13:09:47	None	1d 0h 50m
54739	Gravytrain	app.prod.qs1.grvytrn.co.uk	2025-05-12 13:05:00	None	1d 0h 55m
54740	Gravytrain	prod.gt1.grvytrn.co.uk	2025-05-12 12:48:01	None	1d 1h 12m
54346	AskBio	Datavita server migration	2025-05-07 16:25:08	2025-05-12 16:27:51	0h 03m
54782	BD Group	ef-v5-nodes.c.ef-platform.internal multiple/all domain timeouts	2025-05-12 15:30:31	2025-05-12 16:13:42	0h 43m
54678	Cambridge Flow Solutions	Ansys issue and move SLURM master	2025-05-14 11:23:58	2025-05-20 09:50:01	2d 2h 26m
54793	Novadata	arcturus failed system updates	2025-05-13 08:51:10	None	1d 5h 09m
54770	Econic Bio	Configure Microsoft 365 Identity Provider	2025-05-14 14:18:57	2025-05-14 14:27:00	0h 08m
54797	Lantech	IPA-M3 Database backup schedule	2025-05-14 09:02:45	2025-05-14 09:19:13	0h 16m
54852	eTherapeutics	Gitlab issues	2025-05-14 16:04:32	2025-05-14 16:28:17	0h 24m
54798	Gravytrain	app.prod.qs1.grvytrn.co.uk unmerged config	2025-05-13 09:58:09	2025-05-13 09:59:48	0h 02m
54799	OGT	*.ogtip.com connectivity issue	2025-05-13 09:01:23	2025-05-13 09:03:21	0h 02m
54841	Quickline	CRITICAL: System Health: Systemd State on aql-svr-zabbix-app.quickline.co.uk	2025-05-13 17:11:56	2025-05-13 17:18:17	0h 06m
54800	NFW	nfw access issue	2025-05-13 09:17:27	2025-05-13 10:29:49	1h 12m
54736	ITC Compliance	DR Testing	2025-05-13 11:16:05	2025-05-13 11:34:02	0h 18m
54845	Cambridge Flow Solutions	cfsj0*.cfs connection lost	2025-05-14 09:56:42	2025-05-14 10:01:14	0h 05m
54835	OpenCorporates	sql13.opencorporates.internal - ZFS Health sanoid_cacheupdate	2025-05-13 13:03:08	None	1d 0h 57m
54796	Novadata	arcturus.novadata.internal disk volume usage /home	2025-05-13 11:54:22	2025-05-13 12:04:51	0h 10m
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m

git hash: master (4425ed35)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.0	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	110.374 msec
System CPU time	4.272 msec
Total CPU time	114.646 msec
Elapsed time	195.996 msec
Context switches	161 voluntary, 11 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-05-16&start=2025-05-12
REMOTE_ADDR	10.42.58.169
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2025-05-16'
'start'	'2025-05-12'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 5, 16), 'start': datetime.date(2025, 5, 12), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2025-05-16&start=2025-05-12' [GET]>
tickets	[<Ticket(id=5483, rt_number=54776, queue=Incidents, subject=DaemonSet rollout stuck \| kube-system/csi-azuredisk-node , ticket_status=closed, client=Ingeus, priority=41, created=2025-05-09 09:06:13, last_txn_id=0>, <Ticket(id=5512, rt_number=54837, queue=Requests, subject=Root Passwords for Darkmatter, MacLoud, Talisker, Skye, ticket_status=closed, client=AskBio, priority=61, created=2025-05-13 14:27:37, last_txn_id=0>, <Ticket(id=4337, rt_number=53567, queue=Problems, subject=Borgmatic issues at OGT, ticket_status=closed, client=OGT, priority=48, created=2025-01-23 11:23:58, last_txn_id=2295681>, <Ticket(id=5494, rt_number=54787, queue=Incidents, subject=edb-mull.askbio.com config/timeouts, ticket_status=closed, client=AskBio, priority=81, created=2025-05-12 08:05:06, last_txn_id=0>, <Ticket(id=5490, rt_number=54783, queue=Problems, subject=interstar01/3.sucden.co.uk Systemd State, ticket_status=closed, client=Sucden, priority=60, created=2025-05-10 10:14:28, last_txn_id=0>, <Ticket(id=5517, rt_number=54842, queue=Requests, subject=New Server and BMC IPs, ticket_status=closed, client=AskBio, priority=61, created=2025-05-13 20:08:45, last_txn_id=0>, <Ticket(id=5497, rt_number=54790, queue=Requests, subject=DGX SSH keys, ticket_status=closed, client=eTherapeutics, priority=42, created=2025-05-12 13:11:43, last_txn_id=0>, <Ticket(id=5544, rt_number=54869, queue=Requests, subject=cc'd tickets, ticket_status=closed, client=AskBio, priority=41, created=2025-05-16 11:53:48, last_txn_id=0>, <Ticket(id=5542, rt_number=54867, queue=Requests, subject=Login Failure, ticket_status=closed, client=AskBio, priority=40, created=2025-05-16 09:51:02, last_txn_id=0>, <Ticket(id=5460, rt_number=54753, queue=Requests, subject=Borg to Restic Switch, ticket_status=closed, client=OGT, priority=47, created=2025-05-07 10:26:49, last_txn_id=0>, <Ticket(id=5448, rt_number=54741, queue=Problems, subject=web.prod.bf2.bedfordinsurance.co.uk , ticket_status=closed, client=Gravytrain, priority=41, created=2025-05-06 14:32:42, last_txn_id=0>, <Ticket(id=5496, rt_number=54789, queue=Problems, subject=mammoth.tusknet disk volume usage /srv/scratch, ticket_status=closed, client=Tusk IC, priority=42, created=2025-05-12 09:12:36, last_txn_id=0>, <Ticket(id=5521, rt_number=54846, queue=Requests, subject=.ogtip.com connectivity issue, ticket_status=closed, client=OGT, priority=40, created=2025-05-14 10:46:33, last_txn_id=0>, <Ticket(id=5513, rt_number=54838, queue=Requests, subject=AskBio Highly Available Reverse Proxy , ticket_status=closed, client=AskBio, priority=67, created=2025-05-13 15:30:45, last_txn_id=0>, <Ticket(id=5445, rt_number=54738, queue=Problems, subject=app.prod.bf1.grvytrn.co.uk, ticket_status=closed, client=Gravytrain, priority=41, created=2025-05-06 14:25:23, last_txn_id=0>, <Ticket(id=5446, rt_number=54739, queue=Problems, subject=app.prod.qs1.grvytrn.co.uk, ticket_status=closed, client=Gravytrain, priority=41, created=2025-05-06 14:26:51, last_txn_id=0>, <Ticket(id=5447, rt_number=54740, queue=Problems, subject=prod.gt1.grvytrn.co.uk, ticket_status=closed, client=Gravytrain, priority=41, created=2025-05-06 14:30:05, last_txn_id=0>, <Ticket(id=5077, rt_number=54346, queue=Requests, subject=Datavita server migration, ticket_status=closed, client=AskBio, priority=65, created=2025-04-03 19:01:51, last_txn_id=0>, <Ticket(id=5489, rt_number=54782, queue=Requests, subject=ef-v5-nodes.c.ef-platform.internal multiple/all domain timeouts, ticket_status=closed, client=BD Group, priority=63, created=2025-05-09 21:34:15, last_txn_id=0>, <Ticket(id=5385, rt_number=54678, queue=Requests, subject=Ansys issue and move SLURM master, ticket_status=closed, client=Cambridge Flow Solutions, priority=43, created=2025-05-02 07:33:47, last_txn_id=2330563>, <Ticket(id=5500, rt_number=54793, queue=Incidents, subject=arcturus failed system updates, ticket_status=closed, client=Novadata, priority=41, created=2025-05-12 17:44:59, last_txn_id=0>, <Ticket(id=5477, rt_number=54770, queue=Requests, subject=Configure Microsoft 365 Identity Provider, ticket_status=closed, client=Econic Bio, priority=2, created=2025-05-08 15:50:21, last_txn_id=0>, <Ticket(id=5504, rt_number=54797, queue=Requests, subject=IPA-M3 Database backup schedule, ticket_status=closed, client=Lantech, priority=41, created=2025-05-13 08:38:59, last_txn_id=0>, <Ticket(id=5527, rt_number=54852, queue=Requests, subject=Gitlab issues, ticket_status=closed, client=eTherapeutics, priority=41, created=2025-05-14 14:54:27, last_txn_id=0>, <Ticket(id=5505, rt_number=54798, queue=Requests, subject=app.prod.qs1.grvytrn.co.uk unmerged config, ticket_status=closed, client=Gravytrain, priority=40, created=2025-05-13 08:39:23, last_txn_id=0>, <Ticket(id=5506, rt_number=54799, queue=Incidents, subject=.ogtip.com connectivity issue, ticket_status=closed, client=OGT, priority=80, created=2025-05-13 08:54:35, last_txn_id=0>, <Ticket(id=5516, rt_number=54841, queue=Problems, subject=CRITICAL: System Health: Systemd State on aql-svr-zabbix-app.quickline.co.uk, ticket_status=closed, client=Quickline, priority=61, created=2025-05-13 16:52:38, last_txn_id=0>, <Ticket(id=5507, rt_number=54800, queue=Requests, subject=nfw access issue, ticket_status=closed, client=NFW, priority=40, created=2025-05-13 09:13:29, last_txn_id=0>, <Ticket(id=5443, rt_number=54736, queue=Requests, subject=DR Testing, ticket_status=closed, client=ITC Compliance, priority=62, created=2025-05-06 12:41:55, last_txn_id=0>, <Ticket(id=5520, rt_number=54845, queue=Incidents, subject=cfsj0*.cfs connection lost, ticket_status=closed, client=Cambridge Flow Solutions, priority=71, created=2025-05-14 09:47:37, last_txn_id=0>, <Ticket(id=5510, rt_number=54835, queue=Incidents, subject=sql13.opencorporates.internal - ZFS Health sanoid_cacheupdate, ticket_status=closed, client=OpenCorporates, priority=40, created=2025-05-13 12:56:05, last_txn_id=0>, <Ticket(id=5503, rt_number=54796, queue=Problems, subject=arcturus.novadata.internal disk volume usage /home, ticket_status=closed, client=Novadata, priority=43, created=2025-05-13 08:29:32, last_txn_id=2342858>, <Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>]

15 minute update

12 May - 16 May

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions