| RT | Client | Subject | First work started | First post-work reply | Time to reply |
|---|---|---|---|---|---|
| 54603 | Sysdoc | URL Change for pipelines | 2025-05-08 10:08:37 | 2025-05-08 10:10:19 | 0h 02m |
| 54741 | Gravytrain | web.prod.bf2.bedfordinsurance.co.uk | 2025-05-12 12:52:35 | None | 1d 1h 07m |
| 54738 | Gravytrain | app.prod.bf1.grvytrn.co.uk | 2025-05-12 13:09:47 | None | 1d 0h 50m |
| 54739 | Gravytrain | app.prod.qs1.grvytrn.co.uk | 2025-05-12 13:05:00 | None | 1d 0h 55m |
| 54740 | Gravytrain | prod.gt1.grvytrn.co.uk | 2025-05-12 12:48:01 | None | 1d 1h 12m |
| 54346 | AskBio | Datavita server migration | 2025-05-07 16:25:08 | 2025-05-12 16:27:51 | 0h 03m |
| 54670 | ERF Electrical | FTP Access - erfelectrical.co.uk / erfmakingme | 2025-05-08 12:04:39 | 2025-05-08 12:25:20 | 0h 21m |
| 54440 | OpenCorporates | ElastiCache Monitoring | 2025-05-08 10:11:00 | 2025-05-08 10:27:47 | 0h 17m |
| 54755 | AskBio | prompt-softdev.askbio.com and capsiddb-softdev.askbio.com | 2025-05-08 10:03:22 | 2025-05-08 10:07:17 | 0h 04m |
| 54735 | ITC Compliance | Expiring certificate: ITC Compliance | 2025-05-08 10:33:16 | 2025-05-08 11:01:22 | 0h 28m |
| 54757 | AskBio | CRITICAL: System Health: Systemd State on edb-iona.askbio.com | 2025-05-08 09:47:21 | 2025-05-08 09:47:50 | 0h 00m |
| 54769 | OpenCorporates | Backgrounder2 crash | 2025-05-08 13:09:42 | 2025-05-08 14:44:41 | 1h 35m |
| 54643 | Sucden | DKMS in a failed state | interstar01,2 | 2025-05-07 16:56:34 | 2025-05-09 12:07:46 | 1d 9h 11m |
| 54618 | OpenCorporates | web / api / frontend redis | 2025-05-08 10:02:12 | 2025-05-08 10:03:32 | 0h 01m |
| 54764 | OpenCorporates | Upgrade GitLab to 17.11.2 | 2025-05-08 11:49:36 | 2025-05-08 11:50:52 | 0h 01m |
| 54765 | Geograph | Upgrade GitLab to 17.11.2 | 2025-05-08 17:11:19 | 2025-05-08 17:32:05 | 0h 21m |
| 54766 | Quickline | RADIUS | 2025-05-08 12:40:26 | 2025-05-08 12:49:11 | 0h 09m |
| 54100 | BD Group | CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal | 2025-03-10 19:39:35 | None | 4h 20m |
git hash: master (4425ed35)