15 minute update

21 Apr - 25 Apr

RT	Client	Subject	First work started	First post-work reply	Time to reply
54606	JISC	OpenAthens patching	2025-04-23 09:26:24	2025-04-23 09:31:10	0h 05m
54607	Tusk IC	'arpanpal' gid	2025-04-23 09:52:08	2025-04-23 10:01:27	0h 09m
54479	OpenCorporates	Improve OC ES monitoring	2025-04-23 10:15:42	2025-04-23 10:31:30	0h 16m
54601	OpenCorporates	Frontend Redis Dump	2025-04-24 10:30:24	2025-04-24 10:46:07	0h 16m
54599	TCV	TCV DNS performance	2025-04-22 11:26:47	2025-04-22 11:48:56	0h 22m
54615	Kahootz	Daily dashboard (RT-34259) empty again	2025-04-24 09:30:00	2025-04-24 09:48:18	0h 18m
54502	OpenCorporates	san1 drive failure	2025-04-25 09:08:11	2025-04-25 11:56:17	2h 48m
54608	Sucden	Service Removals	2025-04-23 14:43:14	None	9h 17m
54372	OpenCorporates	Improve OC mysql cluster monitoring	2025-04-23 10:30:58	2025-04-23 11:13:38	0h 43m
54077	Sucden	Support for svaolmgs201	2025-04-15 14:54:43	None	9h 05m
54511	OpenCorporates	sec1 backup failure	2025-04-23 08:29:49	2025-04-23 08:42:15	0h 12m
54600	Entrepreneurs Circle	Urgent Update Required: IP Address Change for New HQ	2025-04-22 11:51:22	2025-04-22 11:57:22	0h 06m
54598	Gravytrain	prod.gt1.grvytrn.co.uk disk full	2025-04-22 09:58:33	2025-04-22 10:02:11	0h 04m
54585	ERF Electrical	WARNING: Security: WordPress Versions on weblive.erfelectrical.co.uk	2025-04-23 08:49:37	2025-04-23 09:01:35	0h 12m
54588	Reigate College	Backups cannot reach rc-mss.reigate.ac.uk	2025-04-22 10:54:34	2025-04-22 11:07:58	0h 13m
54617	Geograph	Geograph Gitlab upgrade (17.11.1)	2025-04-24 10:01:03	2025-04-24 12:35:40	2h 35m
54604	OpenCorporates	frontend-sentinel12 connection fail	2025-04-23 08:42:30	2025-04-23 08:49:26	0h 07m
54610	OpenCorporates	frontend-sentinel12 redis ping problem	2025-04-23 15:32:53	2025-04-23 15:46:37	0h 14m
54614	OpenCorporates	OpenCorporates Gitlab upgrade 17.11.1	2025-04-24 08:30:54	2025-04-24 08:57:43	0h 27m
54616	eTherapeutics	ETX Gitlab upgrade (17.11.1)	2025-04-25 07:58:41	2025-04-25 08:55:37	0h 57m
54619	Global Brands	CRITICAL: Ontech/Vision IPsec VPN from claycross on claycross.global-brands.internal	2025-04-24 12:09:32	2025-04-24 12:33:44	0h 24m
54622	BD Group	IP Whitelisting	2025-04-24 15:34:30	2025-04-24 17:06:43	1h 32m
54624	OpenCorporates	[FIRING:1] OpenSearch Health (openc) Tiger Computing (527311303844:oc-prod-opensearch-openc yellow prom-exporter-opensearch-oc-prod-cluster-openc-prometheus-elast.monitoring.svc:9108 prom-exporter-ope	2025-04-25 10:55:05	2025-04-25 10:58:22	0h 03m
54623	OGT	blaney.internal.ogtip.com disk volume usage /srv	2025-04-24 15:59:24	2025-04-24 16:16:57	0h 18m
54634	Kahootz	Puppet config	2025-04-25 12:51:44	2025-04-25 13:55:05	1h 03m
54635	Kahootz	CRITICAL: NRPE Disk: All Disks on xray.hosting.inovem.com	2025-04-25 17:10:17	None	6h 50m
54100	BD Group	CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal	2025-03-10 19:39:35	None	4h 20m

git hash: master (4425ed35)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.0	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	204.879 msec
System CPU time	4.350 msec
Total CPU time	209.229 msec
Elapsed time	273.992 msec
Context switches	151 voluntary, 18 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-04-25&start=2025-04-21
REMOTE_ADDR	10.42.13.85
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2025-04-25'
'start'	'2025-04-21'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2025, 4, 25), 'start': datetime.date(2025, 4, 21), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2025-04-25&start=2025-04-21' [GET]>
tickets	[<Ticket(id=5311, rt_number=54606, queue=Requests, subject=OpenAthens patching, ticket_status=closed, client=JISC, priority=1, created=2025-04-23 08:36:10, last_txn_id=0>, <Ticket(id=5312, rt_number=54607, queue=Requests, subject='arpanpal' gid , ticket_status=closed, client=Tusk IC, priority=1, created=2025-04-23 09:33:10, last_txn_id=0>, <Ticket(id=5216, rt_number=54479, queue=Requests, subject=Improve OC ES monitoring , ticket_status=closed, client=OpenCorporates, priority=64, created=2025-04-11 00:09:07, last_txn_id=0>, <Ticket(id=5306, rt_number=54601, queue=Requests, subject=Frontend Redis Dump, ticket_status=closed, client=OpenCorporates, priority=1, created=2025-04-22 12:29:50, last_txn_id=0>, <Ticket(id=5304, rt_number=54599, queue=Requests, subject=TCV DNS performance , ticket_status=closed, client=TCV, priority=48, created=2025-04-22 10:40:18, last_txn_id=0>, <Ticket(id=5320, rt_number=54615, queue=Requests, subject=Daily dashboard (RT-34259) empty again, ticket_status=closed, client=Kahootz, priority=60, created=2025-04-24 08:34:28, last_txn_id=0>, <Ticket(id=5239, rt_number=54502, queue=Incidents, subject=san1 drive failure, ticket_status=closed, client=OpenCorporates, priority=63, created=2025-04-12 04:35:17, last_txn_id=0>, <Ticket(id=5313, rt_number=54608, queue=Requests, subject=Service Removals, ticket_status=closed, client=Sucden, priority=0, created=2025-04-23 10:04:28, last_txn_id=0>, <Ticket(id=5105, rt_number=54372, queue=Requests, subject=Improve OC mysql cluster monitoring, ticket_status=closed, client=OpenCorporates, priority=63, created=2025-04-07 09:10:45, last_txn_id=0>, <Ticket(id=4807, rt_number=54077, queue=Requests, subject=Support for svaolmgs201, ticket_status=closed, client=Sucden, priority=5, created=2025-03-06 12:27:27, last_txn_id=2313162>, <Ticket(id=5247, rt_number=54511, queue=Incidents, subject=sec1 backup failure, ticket_status=closed, client=OpenCorporates, priority=72, created=2025-04-14 09:37:23, last_txn_id=0>, <Ticket(id=5305, rt_number=54600, queue=Requests, subject=Urgent Update Required: IP Address Change for New HQ, ticket_status=closed, client=Entrepreneurs Circle, priority=60, created=2025-04-22 11:45:54, last_txn_id=0>, <Ticket(id=5303, rt_number=54598, queue=Requests, subject=prod.gt1.grvytrn.co.uk disk full, ticket_status=closed, client=Gravytrain, priority=41, created=2025-04-22 09:45:21, last_txn_id=0>, <Ticket(id=5290, rt_number=54585, queue=Incidents, subject=WARNING: Security: WordPress Versions on weblive.erfelectrical.co.uk, ticket_status=closed, client=ERF Electrical, priority=42, created=2025-04-17 09:42:06, last_txn_id=0>, <Ticket(id=5293, rt_number=54588, queue=Incidents, subject=Backups cannot reach rc-mss.reigate.ac.uk, ticket_status=closed, client=Reigate College, priority=51, created=2025-04-17 09:55:13, last_txn_id=0>, <Ticket(id=5322, rt_number=54617, queue=Requests, subject=Geograph Gitlab upgrade (17.11.1), ticket_status=closed, client=Geograph, priority=40, created=2025-04-24 09:05:53, last_txn_id=0>, <Ticket(id=5309, rt_number=54604, queue=Incidents, subject=frontend-sentinel12 connection fail, ticket_status=closed, client=OpenCorporates, priority=71, created=2025-04-22 20:22:29, last_txn_id=0>, <Ticket(id=5315, rt_number=54610, queue=Problems, subject=frontend-sentinel12 redis ping problem, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-04-23 12:02:04, last_txn_id=0>, <Ticket(id=5319, rt_number=54614, queue=Requests, subject=OpenCorporates Gitlab upgrade 17.11.1, ticket_status=closed, client=OpenCorporates, priority=40, created=2025-04-24 08:14:40, last_txn_id=0>, <Ticket(id=5321, rt_number=54616, queue=Requests, subject= ETX Gitlab upgrade (17.11.1), ticket_status=closed, client=eTherapeutics, priority=41, created=2025-04-24 08:59:40, last_txn_id=0>, <Ticket(id=5324, rt_number=54619, queue=Incidents, subject=CRITICAL: Ontech/Vision IPsec VPN from claycross on claycross.global-brands.internal, ticket_status=closed, client=Global Brands, priority=60, created=2025-04-24 12:07:49, last_txn_id=0>, <Ticket(id=5327, rt_number=54622, queue=Requests, subject=IP Whitelisting, ticket_status=closed, client=BD Group, priority=41, created=2025-04-24 15:17:01, last_txn_id=0>, <Ticket(id=5329, rt_number=54624, queue=Incidents, subject=[FIRING:1] OpenSearch Health (openc) Tiger Computing (527311303844:oc-prod-opensearch-openc yellow prom-exporter-opensearch-oc-prod-cluster-openc-prometheus-elast.monitoring.svc:9108 prom-exporter-ope, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-04-24 21:58:47, last_txn_id=0>, <Ticket(id=5328, rt_number=54623, queue=Incidents, subject=blaney.internal.ogtip.com disk volume usage /srv, ticket_status=closed, client=OGT, priority=21, created=2025-04-24 13:33:54, last_txn_id=2326957>, <Ticket(id=5339, rt_number=54634, queue=Requests, subject=Puppet config, ticket_status=closed, client=Kahootz, priority=61, created=2025-04-25 12:15:48, last_txn_id=0>, <Ticket(id=5340, rt_number=54635, queue=Incidents, subject=CRITICAL: NRPE Disk: All Disks on xray.hosting.inovem.com, ticket_status=closed, client=Kahootz, priority=50, created=2025-04-25 17:05:14, last_txn_id=0>, <Ticket(id=4830, rt_number=54100, queue=Incidents, subject=CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal, ticket_status=open, client=BD Group, priority=1, created=2025-03-10 19:39:07, last_txn_id=2300570>]

15 minute update

21 Apr - 25 Apr

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions