| RT | Client | Subject | First work started | First post-work reply | Time to reply |
|---|---|---|---|---|---|
| 54185 | AskBio | Gitlab move | 2025-04-08 11:35:16 | 2025-04-10 17:38:21 | 6h 03m |
| 54277 | Gravytrain | PCCs for Gravytrain | 2025-04-10 21:10:09 | 2025-04-10 22:46:43 | 1h 37m |
| 54134 | AskBio | Email from Iona and other datacentre servers | 2025-04-11 14:31:45 | 2025-04-11 14:39:07 | 0h 07m |
| 54376 | AskBio | CRITICAL: System Health: Systemd State on edb-lab-skye.askbio.com | 2025-04-07 19:00:40 | 2025-04-07 19:03:27 | 0h 03m |
| 54474 | Kahootz | Tomcat startup | 2025-04-10 20:52:02 | 2025-04-10 21:01:50 | 0h 10m |
| 54380 | OGT | manuel.internal.ogtip.com predictive disk failure | 2025-04-09 14:00:59 | 2025-04-10 13:55:12 | 2d 3h 54m |
| 54483 | OpenCorporates | OpenC Release | 2025-04-11 11:29:57 | None | 1d 2h 30m |
| 54402 | OGT | rodney1/2.internal.ogtip.com cluster issue | 2025-04-10 09:04:12 | 2025-04-10 09:10:10 | 0h 06m |
| 54335 | Cambridge Flow Solutions | Ansys CFX 2024R2 not running on J cluster using slurm job scheduler | 2025-04-10 15:39:42 | 2025-04-10 15:44:38 | 0h 05m |
| 54388 | AskBio | Odd tcl/Docker behaviour | 2025-04-09 11:00:06 | 2025-04-10 17:43:49 | 6h 44m |
| 54361 | OGT | Create client services account for Jolyon Holdstock | 2025-04-10 10:44:38 | 2025-04-10 11:34:30 | 0h 50m |
| 54382 | JISC | Google Cloud Armor WAF Implementation Testing | 2025-04-10 10:32:11 | 2025-04-10 10:32:22 | 0h 00m |
| 54343 | BD Group | Server Time Configuration | 2025-04-09 14:04:58 | 2025-04-09 14:21:19 | 0h 16m |
| 54077 | Sucden | Support for svaolmgs201 | 2025-04-15 14:54:43 | None | 9h 05m |
| 54228 | ERF Electrical | Maintenance window | 2025-04-08 08:44:03 | 2025-04-09 08:45:14 | 0h 01m |
| 54360 | OpenCorporates | frontend-sentinel12 disk space /var | 2025-04-07 08:21:58 | 2025-04-07 08:22:29 | 0h 01m |
| 54367 | Ingeus | Ingeus: login to Azure | 2025-04-07 08:58:20 | 2025-04-07 08:59:24 | 0h 01m |
| 54330 | Kahootz | Storage alert: /var on xray.hosting.inovem.com | 2025-04-07 09:21:27 | 2025-04-07 10:33:27 | 1h 12m |
| 54359 | BD Group | CRITICAL: HTTP: www.121companyformation.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal | 2025-04-07 12:08:54 | 2025-04-07 12:10:29 | 0h 02m |
| 54374 | AskBio | UPS beeping | 2025-04-07 15:06:58 | 2025-04-07 15:38:23 | 0h 31m |
| 54369 | Tusk IC | update user details | 2025-04-07 08:12:22 | 2025-04-07 08:47:20 | 0h 35m |
| 54387 | OpenCorporates | Creating an RDP snapshot of frontend Redis (10.43.15.31) | 2025-04-09 15:56:06 | 2025-04-10 17:39:19 | 1h 43m |
| 54383 | OpenCorporates | backgrounder1 disk volumes filling up | 2025-04-08 10:30:27 | 2025-04-08 10:31:06 | 0h 01m |
| 54381 | OpenCorporates | Mysql not running | 2025-04-08 09:44:48 | 2025-04-09 12:26:36 | 2h 42m |
| 54373 | AskBio | DOWN: edb-coll.askbio.com | 2025-04-09 17:06:06 | 2025-04-09 17:12:19 | 0h 06m |
| 54396 | AskBio | macleod.synpromics.com multiple timeouts | 2025-04-09 15:44:56 | 2025-04-09 15:57:10 | 0h 12m |
| 54371 | Edinburgh University | mathsgpu2/3 | 2025-04-07 09:14:35 | 2025-04-07 09:17:10 | 0h 03m |
| 54400 | eTherapeutics | ETX Gitlab upgrade (17.10.4) | 2025-04-10 08:14:18 | 2025-04-10 09:02:30 | 0h 48m |
| 54384 | Quickline | aql-svr-zabbix-app.quickline.co.uk configuration tool failure | 2025-04-08 11:09:09 | 2025-04-08 14:45:21 | 3h 36m |
| 54399 | OpenCorporates | OpenCorporates Gitlab upgrade (17.10.4) | 2025-04-10 08:26:31 | 2025-04-10 08:35:25 | 0h 09m |
| 54398 | Geograph | Geograph Gitlab upgrade (17.10.4) | 2025-04-10 09:40:08 | 2025-04-10 10:06:32 | 0h 26m |
| 54403 | Kahootz | Backups | 2025-04-10 11:49:10 | 2025-04-10 11:58:11 | 0h 09m |
| 54476 | DLS Plastics | DOWN: Ddlskvm2 | 2025-04-10 16:14:00 | 2025-04-10 17:15:48 | 1h 02m |
| 54375 | Kahootz | Expired Puppet Release Key on Golf | 2025-04-07 16:28:44 | 2025-04-07 16:49:08 | 0h 20m |
| 54480 | OpenCorporates | CRITICAL: disk /tmp on backup1.opencorporates.internal | 2025-04-11 08:28:45 | 2025-04-11 10:51:07 | 2h 22m |
| 54475 | Kahootz | CRITICAL: HTTP: Status HTTPS (all) on golf.hosting.inovem.com | 2025-04-10 14:50:00 | 2025-04-10 14:57:53 | 0h 08m |
| 54404 | OpenCorporates | Staging Mesos | 2025-04-10 23:54:37 | 2025-04-11 00:04:26 | 0h 10m |
| 54377 | AskBio | List of Managed Servers | 2025-04-11 00:19:53 | 2025-04-11 00:21:51 | 0h 02m |
| 54354 | Kahootz | Apache Logs | 2025-04-04 11:50:29 | 2025-04-10 17:40:26 | 5h 50m |
| 54389 | OpenCorporates | Fix up HAProxy config | 2025-04-09 15:54:59 | 2025-04-10 10:31:15 | 1d 8h 36m |
| 54349 | Koinex | DOWN: koinexserver.home | 2025-04-07 08:41:20 | 2025-04-07 08:48:41 | 0h 07m |
| 54358 | OpenCorporates | Storage alert: /var/lib/backuppc on backup1 | 2025-04-07 10:22:27 | 2025-04-07 12:03:27 | 1h 41m |
| 54100 | BD Group | CRITICAL: HTTP: formations.elementalcosec.com HTTPS on ef-v5-nodes.c.ef-platform.internal | 2025-03-10 19:39:35 | None | 4h 20m |
git hash: master (4425ed35)