| RT | Client | Subject | First work started | First post-work reply | Time to reply |
|---|---|---|---|---|---|
| 52806 | OpenCorporates | Remove tinyproxy1 tinyproxy2 jupyter2 from support (technical) | 2024-11-27 12:18:51 | 2024-12-05 11:14:13 | 2d 2h 55m |
| 53036 | Kahootz | papa.hosting.inovem.com unconfigured disks | 2024-12-02 08:25:23 | 2024-12-02 08:29:15 | 0h 04m |
| 53050 | AskBio | SMART error (Health) detected on host: talisker | 2024-12-02 12:32:48 | 2024-12-02 12:43:35 | 0h 11m |
| 52785 | OpenCorporates | Outstanding monitoring issues: redis1 | 2025-01-16 11:30:32 | None | 1d 2h 29m |
| 53039 | Cirencester College | server CCOLIVE (stars.cirencester.ac.uk) serving very slowly | 2024-12-02 09:19:18 | 2024-12-02 09:21:39 | 0h 02m |
| 53038 | Rotastat | Shared Calendars | 2024-12-02 08:48:04 | 2024-12-02 08:56:10 | 0h 08m |
| 53003 | OpenCorporates | Update GitLab | 2024-12-02 08:37:42 | 2024-12-02 10:28:34 | 1h 51m |
| 53001 | Geograph | Update GitLab | 2024-12-02 11:04:41 | 2024-12-02 11:12:32 | 0h 08m |
| 52946 | BD Group | independent check for web-1 | 2025-01-27 08:29:23 | None | 1d 5h 31m |
| 53023 | TCV | WordPress Upload Limit on Web4 (tcv.org.uk) | 2024-12-02 12:57:28 | 2024-12-02 15:18:14 | 2h 21m |
| 51777 | Quickline | 24/7 support for 2x RADIUS and 2x Zabbix servers | 2024-12-02 14:01:02 | 2024-12-02 14:14:52 | 0h 14m |
| 53037 | OGT | manuel.internal.ogtip.com borg-check failure | 2024-12-02 08:31:19 | 2024-12-02 08:33:47 | 0h 02m |
| 53040 | ITC Compliance | IP confirmation | 2024-12-02 10:45:21 | 2024-12-02 10:59:29 | 0h 14m |
| 53042 | BD Group | efiling-stage.co.uk HTTPS on ef-v5-stage.c.ef-platform.internal | 2024-12-02 11:29:23 | 2024-12-02 11:35:20 | 0h 06m |
| 53030 | OpenCorporates | Potential MI - server freeze | 2024-12-02 12:28:48 | 2024-12-02 12:33:02 | 0h 04m |
| 53049 | Entrepreneurs Circle | Cron <root@srv> /usr/local/bin/ec-cron.sh | 2024-12-02 14:08:07 | 2024-12-02 14:30:47 | 0h 23m |
git hash: master (5be385d7)