15 minute update

25 Nov - 29 Nov

RT	Client	Subject	First work started	First post-work reply	Time to reply
52976	Rotastat	TFTP Server not responding	2024-11-27 10:21:47	2024-11-27 10:32:08	0h 10m
52912	OGT	WARNING: Storage: RAID on manuel.internal.ogtip.com	2024-11-28 08:42:07	2024-11-28 09:07:04	0h 25m
52931	Top to Toe	Amend DB backup script to dump separate .sql files	2024-11-28 11:55:43	2024-11-28 12:35:43	0h 40m
52806	OpenCorporates	Remove tinyproxy1 tinyproxy2 jupyter2 from support (technical)	2024-11-27 12:18:51	2024-12-05 11:14:13	2d 2h 55m
52993	ITC Compliance	Access to GW servers and file storage	2024-11-27 12:19:58	2024-11-27 12:23:12	0h 03m
52785	OpenCorporates	Outstanding monitoring issues: redis1	2025-01-16 11:30:32	None	1d 2h 29m
52689	Crystal Units	Crystal Units - New Server 10.0.0.235- SMB connection from windows NT	2024-11-27 12:00:56	2024-11-27 12:04:30	0h 04m
52700	Globecast	Red Hat subscription on gcukscheddb01.globecastne.com	2024-11-28 10:05:26	2024-11-28 11:10:47	1h 05m
52959	BD Group	IP Whitelisting Query	2024-11-27 12:06:44	2024-11-27 12:07:07	0h 00m
52987	JaeVee	beta.jaevee.co.uk certificate not auto-renewing	2024-11-27 09:47:51	2024-11-27 09:50:04	0h 02m
53018	OpenCorporates	systemd_state' on 'zcluster2.opencorporates.internal	2024-11-29 10:33:58	2024-11-29 11:09:40	0h 36m
52933	Trident Honda	vmsvr1/vmsvr2 Samba 4 Active Directory	2024-11-28 15:49:08	2024-11-28 16:17:36	0h 28m
52946	BD Group	independent check for web-1	2025-01-27 08:29:23	None	1d 5h 31m
53007	eTherapeutics	Issue with GitLab search	2024-11-27 11:34:52	2024-11-27 11:51:52	0h 17m
52873	ERF Electrical	Resource Review - erfelectrical.co.uk site performance poor	2024-11-27 10:45:20	2024-11-27 10:49:19	0h 04m
53015	Kahootz	Server reboots for kernel patches	2024-11-29 11:56:11	2024-11-29 12:21:33	0h 25m
52952	Globecast	Backups with Veeam	2024-11-27 12:13:01	2024-11-27 12:13:18	0h 00m
53024	Kahootz	Portfast renewal	2024-11-29 12:34:53	2024-11-29 12:42:07	0h 07m
52989	eTherapeutics	Gitlab toolbox backups failing	2024-11-27 09:28:15	2024-11-27 09:30:57	0h 03m
53021	eTherapeutics	WARNING: NRPE Disk: /var on dgx1.internal.etherapeutics.co.uk	2024-11-29 10:40:30	2024-11-29 11:01:23	0h 21m
52883	ITC Compliance	*.itccompliance.co.uk renewal	2024-11-27 09:50:23	2024-11-27 10:10:09	0h 20m
53006	Kahootz	General support question	2024-11-27 11:32:44	None	1d 2h 27m
52911	JISC	OpenAthens server patching	2024-11-27 08:19:38	2024-11-27 08:28:55	0h 09m

git hash: master (5be385d7)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.20.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.1	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.49	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260408	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	123.602 msec
System CPU time	3.112 msec
Total CPU time	126.714 msec
Elapsed time	178.878 msec
Context switches	180 voluntary, 7 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2024-11-29&start=2024-11-25
REMOTE_ADDR	10.42.58.167
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2024-11-29'
'start'	'2024-11-25'

Variable	Value
g	<flask.g of 'app'>
meta	{'end': datetime.date(2024, 11, 29), 'start': datetime.date(2024, 11, 25), 'target': 900, 'title': '15 minute update'}
request	<Request 'http://dashboard.uat.tigr.uk/fifteen_minute_report_drilldown?end=2024-11-29&start=2024-11-25' [GET]>
tickets	[<Ticket(id=3780, rt_number=52976, queue=Problems, subject=TFTP Server not responding, ticket_status=closed, client=Rotastat, priority=63, created=2024-11-25 07:37:43, last_txn_id=2283219>, <Ticket(id=3782, rt_number=52912, queue=Problems, subject=WARNING: Storage: RAID on manuel.internal.ogtip.com, ticket_status=closed, client=OGT, priority=57, created=2024-11-19 09:01:54, last_txn_id=2260893>, <Ticket(id=3742, rt_number=52931, queue=Problems, subject=Amend DB backup script to dump separate .sql files, ticket_status=closed, client=Top to Toe, priority=70, created=2024-11-20 12:07:37, last_txn_id=2286977>, <Ticket(id=3735, rt_number=52806, queue=Requests, subject=Remove tinyproxy1 tinyproxy2 jupyter2 from support (technical), ticket_status=closed, client=OpenCorporates, priority=78, created=2024-11-11 15:02:20, last_txn_id=2291163>, <Ticket(id=3730, rt_number=52993, queue=Requests, subject=Access to GW servers and file storage, ticket_status=closed, client=ITC Compliance, priority=65, created=2024-11-26 11:16:08, last_txn_id=2291187>, <Ticket(id=3786, rt_number=52785, queue=Requests, subject=Outstanding monitoring issues: redis1, ticket_status=closed, client=OpenCorporates, priority=81, created=2024-11-07 10:17:13, last_txn_id=2272602>, <Ticket(id=3733, rt_number=52689, queue=Problems, subject=Crystal Units - New Server 10.0.0.235- SMB connection from windows NT, ticket_status=closed, client=Crystal Units, priority=81, created=2024-10-29 13:14:12, last_txn_id=2270757>, <Ticket(id=3739, rt_number=52700, queue=Problems, subject=Red Hat subscription on gcukscheddb01.globecastne.com, ticket_status=closed, client=Globecast, priority=63, created=2024-10-31 09:18:05, last_txn_id=2283225>, <Ticket(id=3753, rt_number=52959, queue=Requests, subject=IP Whitelisting Query, ticket_status=closed, client=BD Group, priority=44, created=2024-11-22 09:55:20, last_txn_id=2291200>, <Ticket(id=3763, rt_number=52987, queue=Requests, subject=beta.jaevee.co.uk certificate not auto-renewing, ticket_status=closed, client=JaeVee, priority=48, created=2024-11-26 09:41:13, last_txn_id=2288274>, <Ticket(id=3821, rt_number=53018, queue=Incidents, subject=systemd_state' on 'zcluster2.opencorporates.internal, ticket_status=closed, client=OpenCorporates, priority=61, created=2024-11-29 01:47:41, last_txn_id=2291199>, <Ticket(id=3744, rt_number=52933, queue=Problems, subject=vmsvr1/vmsvr2 Samba 4 Active Directory, ticket_status=closed, client=Trident Honda, priority=50, created=2024-11-20 12:34:26, last_txn_id=2291213>, <Ticket(id=3751, rt_number=52946, queue=Requests, subject=independent check for web-1, ticket_status=closed, client=BD Group, priority=62, created=2024-11-21 13:17:56, last_txn_id=2278003>, <Ticket(id=3790, rt_number=53007, queue=Incidents, subject=Issue with GitLab search, ticket_status=closed, client=eTherapeutics, priority=40, created=2024-11-27 09:56:11, last_txn_id=2283193>, <Ticket(id=3787, rt_number=52873, queue=Requests, subject=Resource Review - erfelectrical.co.uk site performance poor, ticket_status=closed, client=ERF Electrical, priority=51, created=2024-11-14 15:05:15, last_txn_id=2283240>, <Ticket(id=3816, rt_number=53015, queue=Requests, subject=Server reboots for kernel patches, ticket_status=closed, client=Kahootz, priority=84, created=2024-11-28 15:37:50, last_txn_id=2271387>, <Ticket(id=3764, rt_number=52952, queue=Requests, subject=Backups with Veeam, ticket_status=closed, client=Globecast, priority=45, created=2024-11-21 17:16:12, last_txn_id=2249123>, <Ticket(id=3842, rt_number=53024, queue=Requests, subject=Portfast renewal, ticket_status=closed, client=Kahootz, priority=60, created=2024-11-29 12:22:02, last_txn_id=2291192>, <Ticket(id=3752, rt_number=52989, queue=Incidents, subject=Gitlab toolbox backups failing, ticket_status=closed, client=eTherapeutics, priority=41, created=2024-11-26 10:01:32, last_txn_id=2291170>, <Ticket(id=3827, rt_number=53021, queue=Problems, subject=WARNING: NRPE Disk: /var on dgx1.internal.etherapeutics.co.uk, ticket_status=closed, client=eTherapeutics, priority=37, created=2024-11-29 10:06:19, last_txn_id=2249781>, <Ticket(id=3789, rt_number=52883, queue=Requests, subject=*.itccompliance.co.uk renewal, ticket_status=closed, client=ITC Compliance, priority=40, created=2024-11-15 14:39:45, last_txn_id=2273320>, <Ticket(id=3777, rt_number=53006, queue=Requests, subject=General support question, ticket_status=closed, client=Kahootz, priority=40, created=2024-11-27 08:54:21, last_txn_id=2283212>, <Ticket(id=3778, rt_number=52911, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=66, created=2024-11-19 08:07:39, last_txn_id=2283181>]

15 minute update

25 Nov - 29 Nov

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

fifteen_minute_update_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions