Client updates report (Sales)

08 Jun - 10 Jul

RT	Client	Replies missed	Subject
57636	JISC	26 Jun	Tiger Computing Service Review
57785	OGT		Two new JBODs for OGT
56305	STS NHS FT		Quarterly Systems Check
56450	Internal		Catapult Linux Support
57734	Entrepreneurs Circle		Multiple Servers
58116	Quickline	20 Jun	Linux vulnerability: Copy fail (CVE-2026-31431)
57676	DLS Plastics	04 Jul	Upgrade servers to Debian 13 Trixie/Ubuntu 24.04
56127	Gravytrain	21 Apr, 25 Apr, 22 May, 06 Jun, 26 Jun	Gravytrain - Tiger Computing
58435	Sucden	05 Jun, 18 Jun	FreeIPA in the Sucden Environment
52178	Internal		Boxxe and London Ambulance Service
58261	Internal	29 Jun	AWS - create new IAM role - read only access
57653	Azura		Configure Fivetran access to Ocado* servers
58427	JISC	04 Jun	Using the failover
58254	Quickline	07 Jun	Out of support surcharge for aql-svr-zabbix-db.quickline.co.uk
58119	STS NHS FT	27 May, 18 Jun	Linux vulnerability: Copy fail (CVE-2026-31431)
56003	OGT		Upgrade or replace basil.internal.ogtip.com
58245	Crystal Units	06 Jun, 17 Jun, 26 Jun	Scheduled reboot of crylonlis2024
58164	Entrepreneurs Circle		Contract amendment query
57928	Internal	26 Jun, 30 Jun	Penn Studio - Tiger Computing - Workshop
58590	Rotastat		Configure DKIM and DMARC for gallus.rotastat.com
58463	Tangram		Tangram Support Agreements

git hash: master (45d950f7)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	174.253 msec
System CPU time	14.142 msec
Total CPU time	188.395 msec
Elapsed time	296.788 msec
Context switches	235 voluntary, 9 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-07-10&start=2026-06-08
REMOTE_ADDR	10.42.140.166
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-07-10'
'start'	'2026-06-08'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Sales)', 'start': datetime.date(2026, 6, 8), 'end': datetime.date(2026, 7, 10)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Sales?end=2026-07-10&start=2026-06-08' [GET]>
tickets	[<Ticket(id=8049, rt_number=57636, queue=Sales, subject=Tiger Computing Service Review, ticket_status=open, client=JISC, priority=0, created=2026-03-12 16:54:05, last_txn_id=0>, <Ticket(id=8198, rt_number=57785, queue=Sales, subject=Two new JBODs for OGT, ticket_status=stalled, client=OGT, priority=22, created=2026-04-02 14:58:59, last_txn_id=0>, <Ticket(id=6871, rt_number=56305, queue=Sales, subject=Quarterly Systems Check, ticket_status=stalled, client=STS NHS FT, priority=44, created=2025-11-03 00:00:08, last_txn_id=0>, <Ticket(id=7014, rt_number=56450, queue=Sales, subject=Catapult Linux Support, ticket_status=resolved, client=Internal, priority=0, created=2025-11-18 11:37:17, last_txn_id=0>, <Ticket(id=8147, rt_number=57734, queue=Sales, subject=Multiple Servers, ticket_status=open, client=Entrepreneurs Circle, priority=0, created=2026-03-24 16:45:38, last_txn_id=0>, <Ticket(id=8466, rt_number=58116, queue=Sales, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=open, client=Quickline, priority=44, created=2026-04-30 10:02:37, last_txn_id=0>, <Ticket(id=8089, rt_number=57676, queue=Sales, subject=Upgrade servers to Debian 13 Trixie/Ubuntu 24.04, ticket_status=open, client=DLS Plastics, priority=0, created=2026-03-17 16:29:09, last_txn_id=0>, <Ticket(id=6693, rt_number=56127, queue=Sales, subject=Gravytrain - Tiger Computing, ticket_status=open, client=Gravytrain, priority=0, created=2025-10-03 10:59:41, last_txn_id=0>, <Ticket(id=8849, rt_number=58435, queue=Sales, subject=FreeIPA in the Sucden Environment, ticket_status=stalled, client=Sucden, priority=0, created=2026-06-04 13:23:23, last_txn_id=0>, <Ticket(id=3829, rt_number=52178, queue=Sales, subject=Boxxe and London Ambulance Service, ticket_status=stalled, client=Internal, priority=0, created=2024-09-11 14:12:45, last_txn_id=2291913>, <Ticket(id=8643, rt_number=58261, queue=Sales, subject=AWS - create new IAM role - read only access, ticket_status=open, client=Internal, priority=4, created=2026-05-15 17:35:22, last_txn_id=0>, <Ticket(id=8066, rt_number=57653, queue=Sales, subject=Configure Fivetran access to Ocado* servers, ticket_status=open, client=Azura, priority=44, created=2026-03-16 12:22:50, last_txn_id=0>, <Ticket(id=8841, rt_number=58427, queue=Sales, subject=Using the failover, ticket_status=resolved, client=JISC, priority=62, created=2026-06-03 13:42:22, last_txn_id=0>, <Ticket(id=8636, rt_number=58254, queue=Sales, subject=Out of support surcharge for aql-svr-zabbix-db.quickline.co.uk, ticket_status=open, client=Quickline, priority=0, created=2026-05-15 10:34:38, last_txn_id=0>, <Ticket(id=8469, rt_number=58119, queue=Sales, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=stalled, client=STS NHS FT, priority=53, created=2026-04-30 10:04:16, last_txn_id=0>, <Ticket(id=6632, rt_number=56003, queue=Sales, subject=Upgrade or replace basil.internal.ogtip.com, ticket_status=open, client=OGT, priority=33, created=2025-09-25 08:09:04, last_txn_id=0>, <Ticket(id=8627, rt_number=58245, queue=Sales, subject=Scheduled reboot of crylonlis2024, ticket_status=open, client=Crystal Units, priority=65, created=2026-05-14 17:07:41, last_txn_id=0>, <Ticket(id=8546, rt_number=58164, queue=Sales, subject=Contract amendment query, ticket_status=resolved, client=Entrepreneurs Circle, priority=0, created=2026-05-05 15:18:06, last_txn_id=0>, <Ticket(id=8309, rt_number=57928, queue=Sales, subject=Penn Studio - Tiger Computing - Workshop, ticket_status=stalled, client=Internal, priority=0, created=2026-04-14 11:37:17, last_txn_id=0>, <Ticket(id=9037, rt_number=58590, queue=Sales, subject=Configure DKIM and DMARC for gallus.rotastat.com, ticket_status=stalled, client=Rotastat, priority=0, created=2026-06-25 10:51:11, last_txn_id=0>, <Ticket(id=8877, rt_number=58463, queue=Sales, subject=Tangram Support Agreements, ticket_status=resolved, client=Tangram, priority=0, created=2026-06-09 12:29:40, last_txn_id=0>]

Client updates report (Sales)

08 Jun - 10 Jul

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-06 20:21:42.919324	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919380	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919392	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919399	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919405	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919410	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919416	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919422	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919427	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919432	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919438	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919442	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919447	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919452	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919456	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919461	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919466	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919471	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919476	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919481	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919486	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919492	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919497	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919504	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919509	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919515	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919520	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919525	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919530	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919535	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919541	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919546	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919551	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919557	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919591	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919599	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919604	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919609	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919614	xxx	./services/model.py:838
DEBUG	2026-07-06 20:21:42.919619	xxx	./services/model.py:838