Client updates report (Sales)

22 Dec - 23 Jan

RT	Client	Replies missed	Subject
54257	Crystal Units	28 Mar, 02 Apr, 09 Apr, 19 Apr, 07 May	FW: Crystal Units Limited Red Hat renewal
54439	Internal		Limbs And Things Linux Support
52178	Internal		Boxxe and London Ambulance Service
56752	OpenCorporates		OC - Quote to remove all hardware from Sysgroup
56410	Sucden	28 Dec	interstar07-10
57068	Quickline		Airbyte
56701	Internal		Tiger Computing - Status Pros
56954	Internal		Fwd: [QuoteSearcher - WordPress] An error occurred during deployment to web.prod.qs1.grvytrn.co.uk server
56952	Internal		STOP
56813	Novadata	24 Dec, 07 Jan	leonis has been decommissioned
56305	STS NHS FT	03 Jan	Quarterly Systems Check
56722	None	03 Jan	RE: Internal ref: Ticket #451731 - ASM - Linux Server Backup Agent
56450	Internal		Catapult Linux Support
52319	None		Aura Technology - Linux Support
56003	OGT		Upgrade or replace basil.internal.ogtip.com
55881	None	Yesterday	James Ford Design - Tiger Computing
56447	Internal	12 Jan, 17 Jan	Troika Support

git hash: master (c8f901f4)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.1	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.1.4	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.0	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.9.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.7.8	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.3	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.2	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.2	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.45	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.5	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	174.318 msec
System CPU time	19.563 msec
Total CPU time	193.881 msec
Elapsed time	249.697 msec
Context switches	194 voluntary, 28 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-01-23&start=2025-12-22
REMOTE_ADDR	10.42.13.14
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2026-01-23'
'start'	'2025-12-22'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Sales)', 'start': datetime.date(2025, 12, 22), 'end': datetime.date(2026, 1, 23)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Sales?end=2026-01-23&start=2025-12-22' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=4987, rt_number=54257, queue=Sales, subject=FW: Crystal Units Limited Red Hat renewal, ticket_status=open, client=Crystal Units, priority=61, created=2025-03-26 14:37:59, last_txn_id=2320372>, <Ticket(id=5172, rt_number=54439, queue=Sales, subject=Limbs And Things Linux Support, ticket_status=stalled, client=Internal, priority=0, created=2025-04-10 10:39:13, last_txn_id=0>, <Ticket(id=3829, rt_number=52178, queue=Sales, subject=Boxxe and London Ambulance Service, ticket_status=stalled, client=Internal, priority=0, created=2024-09-11 14:12:45, last_txn_id=2291913>, <Ticket(id=7287, rt_number=56752, queue=Sales, subject=OC - Quote to remove all hardware from Sysgroup, ticket_status=stalled, client=OpenCorporates, priority=0, created=2025-12-11 11:36:46, last_txn_id=0>, <Ticket(id=6974, rt_number=56410, queue=Sales, subject=interstar07-10, ticket_status=open, client=Sucden, priority=0, created=2025-11-13 17:12:06, last_txn_id=0>, <Ticket(id=7605, rt_number=57068, queue=Sales, subject=Airbyte, ticket_status=stalled, client=Quickline, priority=1, created=2026-01-18 21:02:31, last_txn_id=0>, <Ticket(id=7236, rt_number=56701, queue=Sales, subject=Tiger Computing - Status Pros, ticket_status=stalled, client=Internal, priority=0, created=2025-12-05 10:48:09, last_txn_id=0>, <Ticket(id=7459, rt_number=56954, queue=Sales, subject=Fwd: [QuoteSearcher - WordPress] An error occurred during deployment to web.prod.qs1.grvytrn.co.uk server, ticket_status=resolved, client=Internal, priority=0, created=2026-01-09 10:10:12, last_txn_id=0>, <Ticket(id=7457, rt_number=56952, queue=Sales, subject=STOP, ticket_status=resolved, client=Internal, priority=0, created=2026-01-08 20:59:08, last_txn_id=0>, <Ticket(id=7348, rt_number=56813, queue=Sales, subject=leonis has been decommissioned , ticket_status=resolved, client=Novadata, priority=41, created=2025-12-23 14:26:37, last_txn_id=0>, <Ticket(id=6871, rt_number=56305, queue=Sales, subject=Quarterly Systems Check, ticket_status=stalled, client=STS NHS FT, priority=44, created=2025-11-03 00:00:08, last_txn_id=0>, <Ticket(id=7257, rt_number=56722, queue=Sales, subject=RE: Internal ref: Ticket #451731 - ASM - Linux Server Backup Agent, ticket_status=stalled, client=None, priority=0, created=2025-12-08 16:00:28, last_txn_id=0>, <Ticket(id=7014, rt_number=56450, queue=Sales, subject=Catapult Linux Support, ticket_status=stalled, client=Internal, priority=0, created=2025-11-18 11:37:17, last_txn_id=0>, <Ticket(id=3833, rt_number=52319, queue=Sales, subject=Aura Technology - Linux Support, ticket_status=stalled, client=None, priority=0, created=2024-09-25 11:43:07, last_txn_id=2288103>, <Ticket(id=6632, rt_number=56003, queue=Sales, subject=Upgrade or replace basil.internal.ogtip.com, ticket_status=stalled, client=OGT, priority=21, created=2025-09-25 08:09:04, last_txn_id=0>, <Ticket(id=6541, rt_number=55881, queue=Sales, subject=James Ford Design - Tiger Computing, ticket_status=open, client=None, priority=0, created=2025-09-15 13:56:04, last_txn_id=0>, <Ticket(id=7011, rt_number=56447, queue=Sales, subject=Troika Support, ticket_status=open, client=Internal, priority=0, created=2025-11-18 10:19:39, last_txn_id=0>]

Client updates report (Sales)

22 Dec - 23 Jan

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-01-20 19:54:43.472331	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472502	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472516	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472525	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472532	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472539	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472546	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472553	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472559	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472565	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472572	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472578	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472584	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472590	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472596	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472602	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472609	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472615	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472621	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472627	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472637	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472646	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472652	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472659	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472665	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472671	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472677	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472683	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472689	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472696	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472701	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472707	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472713	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472721	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472733	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472740	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472746	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472752	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472758	xxx	./services/model.py:838
DEBUG	2026-01-20 19:54:43.472768	xxx	./services/model.py:838