Client updates report (Sales)

03 Nov - Yesterday

RT	Client	Replies missed	Subject
56364	None		Become tax-efficient in under a minute
54257	Crystal Units	28 Mar, 02 Apr, 09 Apr, 19 Apr, 07 May	FW: Crystal Units Limited Red Hat renewal
56368	None		Zero up-front commercial solar is now possible ⛅
54439	Internal		Limbs And Things Linux Support
56127	Gravytrain		Gravytrain - Tiger Computing
52178	Internal		Boxxe and London Ambulance Service
55840	Ingeus		Azure Database for MariaDB replacement
56375	None		See live business energy rates in 30 seconds
56407	None		Get live electricity & gas quotes in seconds - just pop in your postcode
56305	STS NHS FT	04 Nov, 11 Nov	Quarterly Systems Check
56335	None		Zero up-front commercial solar is now possible ⛅
56113	OpenCorporates		AWS Support
56403	None		Landline ends this year, switch yours before the crowd
52319	None		Aura Technology - Linux Support
56410	Sucden		interstar07-10
56354	None		See live business energy rates in 30 seconds
56447	Internal	22 Nov	Troika Support
56477	None		CCTV for businesses: AI-ready systems + UK tax relief (local support)
56444	None		Get live electricity & gas quotes in seconds - just pop in your postcode
56639	ATA Group		Contract for 2026
55881	None	24 Oct	James Ford Design - Tiger Computing
56003	OGT	20 Nov	Upgrade or replace basil.internal.ogtip.com
56682	None		CCTV for businesses: AI-ready systems + UK tax relief (match-funding)
56701	Internal		Tiger Computing = Status Pros
56450	Internal	19 Nov, 27 Nov	Catapult Linux Support
56678	OpenCorporates		CRITICAL: RAID on backup1.opencorporates.internal
56642	Advensys		Arpino Warehouse Move - Urgent

git hash: master (a2100d46)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.17.2	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.11.0	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2025.11.12	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.2.4	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.8.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.6.2	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	0.12.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.1	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.1	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.1	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
sniffio	1.3.1	None	Sniff out which async library your code is running under
SQLAlchemy	2.0.44	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.5.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.3	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	140.086 msec
System CPU time	4.256 msec
Total CPU time	144.342 msec
Elapsed time	230.747 msec
Context switches	155 voluntary, 4 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-12-05&start=2025-11-03
REMOTE_ADDR	10.42.58.147
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-12-05'
'start'	'2025-11-03'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Sales)', 'start': datetime.date(2025, 11, 3), 'end': datetime.date(2025, 12, 5)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Sales?end=2025-12-05&start=2025-11-03' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=6930, rt_number=56364, queue=Sales, subject=Become tax-efficient in under a minute, ticket_status=resolved, client=None, priority=0, created=2025-11-08 09:08:02, last_txn_id=0>, <Ticket(id=4987, rt_number=54257, queue=Sales, subject=FW: Crystal Units Limited Red Hat renewal, ticket_status=open, client=Crystal Units, priority=61, created=2025-03-26 14:37:59, last_txn_id=2320372>, <Ticket(id=6933, rt_number=56368, queue=Sales, subject=Zero up-front commercial solar is now possible ⛅, ticket_status=resolved, client=None, priority=0, created=2025-11-09 14:36:57, last_txn_id=0>, <Ticket(id=5172, rt_number=54439, queue=Sales, subject=Limbs And Things Linux Support, ticket_status=stalled, client=Internal, priority=0, created=2025-04-10 10:39:13, last_txn_id=0>, <Ticket(id=6693, rt_number=56127, queue=Sales, subject=Gravytrain - Tiger Computing, ticket_status=resolved, client=Gravytrain, priority=0, created=2025-10-03 10:59:41, last_txn_id=0>, <Ticket(id=3829, rt_number=52178, queue=Sales, subject=Boxxe and London Ambulance Service, ticket_status=stalled, client=Internal, priority=0, created=2024-09-11 14:12:45, last_txn_id=2291913>, <Ticket(id=6500, rt_number=55840, queue=Sales, subject=Azure Database for MariaDB replacement, ticket_status=resolved, client=Ingeus, priority=43, created=2025-09-08 15:21:23, last_txn_id=2397197>, <Ticket(id=6940, rt_number=56375, queue=Sales, subject=See live business energy rates in 30 seconds, ticket_status=rejected, client=None, priority=0, created=2025-11-10 10:19:34, last_txn_id=0>, <Ticket(id=6971, rt_number=56407, queue=Sales, subject=Get live electricity & gas quotes in seconds - just pop in your postcode, ticket_status=rejected, client=None, priority=0, created=2025-11-13 10:17:48, last_txn_id=0>, <Ticket(id=6871, rt_number=56305, queue=Sales, subject=Quarterly Systems Check, ticket_status=stalled, client=STS NHS FT, priority=44, created=2025-11-03 00:00:08, last_txn_id=0>, <Ticket(id=6901, rt_number=56335, queue=Sales, subject=Zero up-front commercial solar is now possible ⛅, ticket_status=rejected, client=None, priority=0, created=2025-11-05 12:26:10, last_txn_id=0>, <Ticket(id=6678, rt_number=56113, queue=Sales, subject=AWS Support, ticket_status=resolved, client=OpenCorporates, priority=0, created=2025-10-01 20:07:52, last_txn_id=0>, <Ticket(id=6967, rt_number=56403, queue=Sales, subject=Landline ends this year, switch yours before the crowd, ticket_status=rejected, client=None, priority=0, created=2025-11-12 16:56:14, last_txn_id=0>, <Ticket(id=3833, rt_number=52319, queue=Sales, subject=Aura Technology - Linux Support, ticket_status=stalled, client=None, priority=0, created=2024-09-25 11:43:07, last_txn_id=2288103>, <Ticket(id=6974, rt_number=56410, queue=Sales, subject=interstar07-10, ticket_status=stalled, client=Sucden, priority=0, created=2025-11-13 17:12:06, last_txn_id=0>, <Ticket(id=6920, rt_number=56354, queue=Sales, subject=See live business energy rates in 30 seconds, ticket_status=rejected, client=None, priority=0, created=2025-11-07 08:27:37, last_txn_id=0>, <Ticket(id=7011, rt_number=56447, queue=Sales, subject=Troika Support, ticket_status=stalled, client=Internal, priority=0, created=2025-11-18 10:19:39, last_txn_id=0>, <Ticket(id=7042, rt_number=56477, queue=Sales, subject=CCTV for businesses: AI-ready systems + UK tax relief (local support), ticket_status=rejected, client=None, priority=0, created=2025-11-22 10:49:39, last_txn_id=0>, <Ticket(id=7008, rt_number=56444, queue=Sales, subject=Get live electricity & gas quotes in seconds - just pop in your postcode, ticket_status=rejected, client=None, priority=0, created=2025-11-18 09:57:01, last_txn_id=0>, <Ticket(id=7171, rt_number=56639, queue=Sales, subject=Contract for 2026, ticket_status=stalled, client=ATA Group, priority=0, created=2025-12-01 11:19:13, last_txn_id=0>, <Ticket(id=6541, rt_number=55881, queue=Sales, subject=James Ford Design - Tiger Computing, ticket_status=stalled, client=None, priority=0, created=2025-09-15 13:56:04, last_txn_id=0>, <Ticket(id=6632, rt_number=56003, queue=Sales, subject=Upgrade or replace basil.internal.ogtip.com, ticket_status=stalled, client=OGT, priority=21, created=2025-09-25 08:09:04, last_txn_id=0>, <Ticket(id=7185, rt_number=56682, queue=Sales, subject=CCTV for businesses: AI-ready systems + UK tax relief (match-funding), ticket_status=rejected, client=None, priority=0, created=2025-12-02 18:29:46, last_txn_id=0>, <Ticket(id=7236, rt_number=56701, queue=Sales, subject=Tiger Computing = Status Pros, ticket_status=stalled, client=Internal, priority=0, created=2025-12-05 10:48:09, last_txn_id=0>, <Ticket(id=7014, rt_number=56450, queue=Sales, subject=Catapult Linux Support, ticket_status=stalled, client=Internal, priority=0, created=2025-11-18 11:37:17, last_txn_id=0>, <Ticket(id=7180, rt_number=56678, queue=Sales, subject=CRITICAL: RAID on backup1.opencorporates.internal, ticket_status=stalled, client=OpenCorporates, priority=81, created=2025-12-02 07:52:47, last_txn_id=0>, <Ticket(id=7174, rt_number=56642, queue=Sales, subject=Arpino Warehouse Move - Urgent, ticket_status=stalled, client=Advensys, priority=41, created=2025-12-01 14:29:19, last_txn_id=0>]

Client updates report (Sales)

03 Nov - Yesterday

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2025-12-06 04:46:03.849458	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849499	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849507	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849513	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849518	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849523	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849528	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849532	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849537	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849542	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849547	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849557	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849562	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849567	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849572	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849578	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849584	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849590	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849594	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849599	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849604	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849609	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849614	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849619	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849623	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849628	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849633	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849637	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849642	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849646	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849651	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849655	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849660	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849665	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849670	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849675	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849680	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849685	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849690	xxx	./services/model.py:838
DEBUG	2025-12-06 04:46:03.849694	xxx	./services/model.py:838