Client updates report (Requests)

13 Apr - 15 May

RT	Client	Replies missed	Subject
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
58066	AskBio		Install `uv` on all AskBio systems (consultancy)
57352	ATA Group	16 Mar, 27 Apr	Configure mail relaying for cron script
58259	Trident Honda		vmsvr1 VM win10
57671	JISC	21 Apr	Upgrade servers to Debian 13 Trixie
57983	Sucden		Server Decommissions
57149	Geograph		Important kubernetes change - geograph
58080	TCV		TCV-WEB4 PHP Max Input
58090	Internal	13 May	Copy fail
57684	Imoves		Upgrade servers to Debian 13 Trixie
57765	Internal		Setup Yubikey
58218	Internal		Weekly checks
57853	Tangram		Expiring SSL certificate: AWS Client VPN
58069	Internal		Weekly checks
57922	Internal		Weekly checks
57952	ITC Compliance		Timings for system
57933	Sucden		interstar07-10 local firewall check (Star Echo Service)
57673	Global Brands		Upgrade servers to Debian 13 Trixie
57968	NFW		Email Forwarding
58188	Lantech		Fw: Incident# 224771 - Multiple Vulnerabilities in Apache HTTP Server
57750	Sucden		Relocate interstar03/04 from IXN to GS2 -build out to Ubuntu
57864	Sucden		Interstar01/02 rebuild to ubuntu
57558	Tangram	14 Apr	Confirmation of Global Admin Access Requirement
57802	Sucden	10 Apr	emails to support@tiger-computing.co.uk
57611	Crystal Units	13 Mar	crylonlis2024 RHEL renewal
58243	Geograph		Geograph Gitlab upgrade (18.11.3)
57921	Trident Honda		New access key
58203	ITC Compliance	13 May	Certificate expiring: web-vip2.itccompliance.co.uk
58125	Entrepreneurs Circle		Linux vulnerability: Copy fail (CVE-2026-31431)
57925	AskBio		New installs
57985	JISC		BCP questions
58238	Trident Honda		Remove Trident Honda servers from support
57936	Crystal Units	21 Apr, 12 May	FW: Shapes drawing with spacer cutting size
58149	Internal		Monthly certificate expiry check
58202	Entrepreneurs Circle		VPN certificate expiring: srv.entrepreneurscircle.org
57879	Quickline	22 Apr	Zabbix database partition error; please verify and fix as needed (workaround currently in place)
57714	Gravytrain	05 Apr, 19 Apr, 01 May	web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk
58200	Internal	13 May	Certificate expiring: tame.tiger-computing.co.uk
58092	Advensys	05 May	Linux vulnerability: Copy fail (CVE-2026-31431)
56921	ATA Group	01 May	cron job to check disk usage
58221	TCV		TCV-CRM PHP Update
58204	Lantech		Fw: Incident# 225033 - TLP GREEN Advisory: Dirty Frag - Universal Linux Local Privilege Escalation
58084	Internal		Build Proxmox Backup Server
58137	ERF Electrical		FW: Infor Actions Required: Impending NAT IP Address Changes
58118	Rotastat	05 May	Linux vulnerability: Copy fail (CVE-2026-31431)
58135	Internal		Update severn cluster
58248	Ingeus		Ingeus: login to Azure
58065	Tangram	10 May	K8s: Decommission Staging and reconfigure Prod for on-demand
57672	Cirencester College		Upgrade servers to Debian 13 Trixie
58079	AskBio		pyenv on upgraded servers
58112	NFW	05 May	Linux vulnerability: Copy fail (CVE-2026-31431)
58162	Reigate College		Install cert
58133	ATA Group		[-External-] Linux kernel security update (CVE-2026-31431)
58158	Sysdoc	08 May	Fw: Action recommended: Update automation that expects securityType to be null before 30 April 2026
58074	Crystal Units		crylonlis2024 reboot
57992	AskBio		GITLAB_TOKEN and GITLAB_USERNAME on new RTP server
58152	Internal		Weekly checks
58151	Internal		Purge old client password records
58114	OpenCorporates	05 May	Linux vulnerability: Copy fail (CVE-2026-31431)
58194	Internal		Gitlab upgrades (18.11.2)
57977	Troika		Tron VM NFS mounts
58004	Sucden		Please add dteadmin to all HK Hosts
58199	Internal	13 May	Certificate expiring: calcifer.boo.tc (crb)
58170	AskBio		New user
58068	BD Group		Update .htaccess config.
57932	Sucden		Readdress globabstr01 and 02
57852	Sucden		Server Decommission & replacements
58195	Tangram		Tangram Gitlab upgrade (18.11.2)
57674	Crystal Units		Upgrade servers to Debian 13 Trixie
58099	DLS Plastics		Linux vulnerability: Copy fail (CVE-2026-31431)
57987	OpenCorporates		Update a user for access to aws-bot2 server
58010	Trident Honda		VMs Hera and Dokuwiki
58227	Gravytrain		MySQL queries: Best way to update large tables without locking them & MySQL 8.0 upgrade
57232	Gravytrain		Setup SecurityGroups for Gravytrain
58103	Global Brands		Linux vulnerability: Copy fail (CVE-2026-31431)
58061	NFW		DOWN: nfwgs2.nfw.internal
58196	Geograph		Geograph Gitlab upgrade (18.11.2)
57675	AskBio	11 Apr	Upgrade servers to Debian 13 Trixie
58231	Tangram		Kubernetes instances and scaling policies
57784	AskBio	07 Apr, 24 Apr	Configure RTP server for support and functionality
58178	Troika		Re: Minima-SEGY QuickView Plotting Enhancements
58011	Sucden		OLM (svaolmgs201) decommission
57988	Troika		Tron Rebuild
58101	ERF Electrical		Linux vulnerability: Copy fail (CVE-2026-31431)
58062	AskBio		python-is-python3
55616	OGT		OGT OS upgrades (Debian 10)
58106	Imoves		Linux vulnerability: Copy fail (CVE-2026-31431)
57989	Internal		Gitlab upgrades (18.11)
58088	OGT		Upgrade blaney.internal.ogtip.com to Debian 13 Trixie
58126	Top To Toe	05 May	Linux vulnerability: Copy fail (CVE-2026-31431)
58097	Cirencester College	11 May	Linux vulnerability: Copy fail (CVE-2026-31431)
57969	Internal		Weekly checks
58128	Troika	05 May	Linux vulnerability: Copy fail (CVE-2026-31431)
57990	Tangram		Tangram Gitlab upgrade (18.11)
58207	Top To Toe		Examine / Potentially Block Outgoing URL Requests To A Particular Domain
57966	Internal	28 Apr	Test restore FreeIPA
58108	JISC		Linux vulnerability: Copy fail (CVE-2026-31431)
58182	Crystal Units	12 May	back ups
58014	AskBio		uv
57965	OGT	28 Apr	Spare disk for Rodneys
58241	Internal		Gitlab upgrades (18.11.3)
58242	Tangram		Tangram Gitlab upgrade (18.11.3)
57971	Sucden		Rebuild HK servers
57950	Internal		Tron Independent Pre-Handover Check
58002	Gravytrain		Cancel EC2 support for prod.gt1
57991	Geograph		Geograph Gitlab upgrade (18.11)
58201	Gravytrain	13 May	Certificate expiring: www.bedfordinsurance.co.uk
58105	Gravytrain	13 May	Linux vulnerability: Copy fail (CVE-2026-31431)
58139	Sucden		Create @sucfin.com accounts for TCL
57681	TCV	19 Apr, 01 May	Upgrade servers to Debian 13 Trixie
57678	Top To Toe	26 Apr, 04 May	Upgrade server to Debian 13 Trixie
57679	Rotastat	27 Apr, 11 May	Upgrade server to Debian 13 Trixie
57677	BD Group		Upgrade servers to Debian 13 Trixie \| EFSRV-21666

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	226.027 msec
System CPU time	8.372 msec
Total CPU time	234.399 msec
Elapsed time	285.350 msec
Context switches	304 voluntary, 326 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-05-15&start=2026-04-13
REMOTE_ADDR	10.42.58.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-05-15'
'start'	'2026-04-13'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2026, 4, 13), 'end': datetime.date(2026, 5, 15)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2026-05-15&start=2026-04-13' [GET]>
tickets	[<Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=8416, rt_number=58066, queue=Requests, subject=Install `uv` on all AskBio systems (consultancy), ticket_status=closed, client=AskBio, priority=61, created=2026-04-27 17:05:11, last_txn_id=0>, <Ticket(id=7794, rt_number=57352, queue=Requests, subject=Configure mail relaying for cron script, ticket_status=closed, client=ATA Group, priority=68, created=2026-02-11 11:20:47, last_txn_id=0>, <Ticket(id=8641, rt_number=58259, queue=Requests, subject=vmsvr1 VM win10, ticket_status=closed, client=Trident Honda, priority=42, created=2026-05-15 15:21:17, last_txn_id=0>, <Ticket(id=8084, rt_number=57671, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=JISC, priority=65, created=2026-03-17 15:35:58, last_txn_id=0>, <Ticket(id=8365, rt_number=57983, queue=Requests, subject=Server Decommissions, ticket_status=closed, client=Sucden, priority=41, created=2026-04-22 09:03:15, last_txn_id=0>, <Ticket(id=7687, rt_number=57149, queue=Requests, subject=Important kubernetes change - geograph, ticket_status=closed, client=Geograph, priority=47, created=2026-01-30 12:15:59, last_txn_id=0>, <Ticket(id=8430, rt_number=58080, queue=Requests, subject=TCV-WEB4 PHP Max Input, ticket_status=closed, client=TCV, priority=0, created=2026-04-28 16:43:42, last_txn_id=0>, <Ticket(id=8440, rt_number=58090, queue=Requests, subject=Copy fail, ticket_status=closed, client=Internal, priority=44, created=2026-04-30 07:24:42, last_txn_id=0>, <Ticket(id=8097, rt_number=57684, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Imoves, priority=48, created=2026-03-17 17:05:06, last_txn_id=0>, <Ticket(id=8178, rt_number=57765, queue=Requests, subject=Setup Yubikey , ticket_status=closed, client=Internal, priority=44, created=2026-03-30 17:37:20, last_txn_id=0>, <Ticket(id=8600, rt_number=58218, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-05-12 00:00:01, last_txn_id=0>, <Ticket(id=8234, rt_number=57853, queue=Requests, subject=Expiring SSL certificate: AWS Client VPN, ticket_status=closed, client=Tangram, priority=42, created=2026-04-08 10:31:18, last_txn_id=0>, <Ticket(id=8419, rt_number=58069, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-04-28 00:00:02, last_txn_id=0>, <Ticket(id=8303, rt_number=57922, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-04-14 00:00:02, last_txn_id=0>, <Ticket(id=8334, rt_number=57952, queue=Requests, subject=Timings for system, ticket_status=closed, client=ITC Compliance, priority=61, created=2026-04-17 13:43:34, last_txn_id=0>, <Ticket(id=8314, rt_number=57933, queue=Requests, subject=interstar07-10 local firewall check (Star Echo Service), ticket_status=closed, client=Sucden, priority=41, created=2026-04-14 17:12:38, last_txn_id=0>, <Ticket(id=8086, rt_number=57673, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=Global Brands, priority=48, created=2026-03-17 16:00:33, last_txn_id=0>, <Ticket(id=8350, rt_number=57968, queue=Requests, subject=Email Forwarding, ticket_status=closed, client=NFW, priority=42, created=2026-04-20 17:25:19, last_txn_id=0>, <Ticket(id=8570, rt_number=58188, queue=Requests, subject=Fw: Incident# 224771 - Multiple Vulnerabilities in Apache HTTP Server, ticket_status=closed, client=Lantech, priority=21, created=2026-05-07 14:56:08, last_txn_id=0>, <Ticket(id=8163, rt_number=57750, queue=Requests, subject=Relocate interstar03/04 from IXN to GS2 -build out to Ubuntu, ticket_status=closed, client=Sucden, priority=3, created=2026-03-26 12:00:48, last_txn_id=2475561>, <Ticket(id=8245, rt_number=57864, queue=Requests, subject=Interstar01/02 rebuild to ubuntu, ticket_status=closed, client=Sucden, priority=62, created=2026-04-09 09:27:55, last_txn_id=0>, <Ticket(id=7971, rt_number=57558, queue=Requests, subject=Confirmation of Global Admin Access Requirement, ticket_status=closed, client=Tangram, priority=45, created=2026-03-06 10:36:53, last_txn_id=0>, <Ticket(id=8215, rt_number=57802, queue=Requests, subject=emails to support@tiger-computing.co.uk, ticket_status=closed, client=Sucden, priority=62, created=2026-04-07 10:03:11, last_txn_id=0>, <Ticket(id=8024, rt_number=57611, queue=Requests, subject=crylonlis2024 RHEL renewal , ticket_status=closed, client=Crystal Units, priority=67, created=2026-03-10 09:31:56, last_txn_id=0>, <Ticket(id=8625, rt_number=58243, queue=Requests, subject=Geograph Gitlab upgrade (18.11.3), ticket_status=closed, client=Geograph, priority=41, created=2026-05-14 11:46:26, last_txn_id=0>, <Ticket(id=8302, rt_number=57921, queue=Requests, subject=New access key, ticket_status=closed, client=Trident Honda, priority=41, created=2026-04-13 14:12:51, last_txn_id=0>, <Ticket(id=8585, rt_number=58203, queue=Requests, subject=Certificate expiring: web-vip2.itccompliance.co.uk, ticket_status=closed, client=ITC Compliance, priority=64, created=2026-05-08 12:52:27, last_txn_id=0>, <Ticket(id=8475, rt_number=58125, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=resolved, client=Entrepreneurs Circle, priority=66, created=2026-04-30 10:07:58, last_txn_id=0>, <Ticket(id=8306, rt_number=57925, queue=Requests, subject=New installs, ticket_status=closed, client=AskBio, priority=62, created=2026-04-14 09:55:36, last_txn_id=0>, <Ticket(id=8367, rt_number=57985, queue=Requests, subject=BCP questions, ticket_status=closed, client=JISC, priority=62, created=2026-04-22 09:29:35, last_txn_id=0>, <Ticket(id=8620, rt_number=58238, queue=Requests, subject=Remove Trident Honda servers from support, ticket_status=closed, client=Trident Honda, priority=43, created=2026-05-13 15:36:51, last_txn_id=0>, <Ticket(id=8317, rt_number=57936, queue=Requests, subject=FW: Shapes drawing with spacer cutting size, ticket_status=closed, client=Crystal Units, priority=65, created=2026-04-15 06:21:09, last_txn_id=0>, <Ticket(id=8531, rt_number=58149, queue=Requests, subject=Monthly certificate expiry check, ticket_status=closed, client=Internal, priority=2, created=2026-05-04 00:00:09, last_txn_id=0>, <Ticket(id=8584, rt_number=58202, queue=Requests, subject=VPN certificate expiring: srv.entrepreneurscircle.org , ticket_status=closed, client=Entrepreneurs Circle, priority=63, created=2026-05-08 12:50:39, last_txn_id=0>, <Ticket(id=8260, rt_number=57879, queue=Requests, subject=Zabbix database partition error; please verify and fix as needed (workaround currently in place), ticket_status=closed, client=Quickline, priority=64, created=2026-04-12 09:15:00, last_txn_id=2489989>, <Ticket(id=8127, rt_number=57714, queue=Requests, subject=web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk, ticket_status=closed, client=Gravytrain, priority=42, created=2026-03-23 08:16:05, last_txn_id=0>, <Ticket(id=8582, rt_number=58200, queue=Requests, subject=Certificate expiring: tame.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=42, created=2026-05-08 12:46:24, last_txn_id=0>, <Ticket(id=8442, rt_number=58092, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Advensys, priority=23, created=2026-04-30 09:52:15, last_txn_id=0>, <Ticket(id=7426, rt_number=56921, queue=Requests, subject=cron job to check disk usage, ticket_status=closed, client=ATA Group, priority=10, created=2026-01-06 13:51:37, last_txn_id=0>, <Ticket(id=8603, rt_number=58221, queue=Requests, subject=TCV-CRM PHP Update , ticket_status=closed, client=TCV, priority=44, created=2026-05-12 11:45:34, last_txn_id=2507231>, <Ticket(id=8586, rt_number=58204, queue=Requests, subject=Fw: Incident# 225033 - TLP GREEN Advisory: Dirty Frag - Universal Linux Local Privilege Escalation, ticket_status=closed, client=Lantech, priority=21, created=2026-05-08 13:29:43, last_txn_id=0>, <Ticket(id=8434, rt_number=58084, queue=Requests, subject=Build Proxmox Backup Server, ticket_status=closed, client=Internal, priority=41, created=2026-04-29 10:39:10, last_txn_id=0>, <Ticket(id=8519, rt_number=58137, queue=Requests, subject=FW: Infor Actions Required: Impending NAT IP Address Changes, ticket_status=closed, client=ERF Electrical, priority=41, created=2026-05-01 09:31:47, last_txn_id=0>, <Ticket(id=8468, rt_number=58118, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Rotastat, priority=42, created=2026-04-30 10:03:58, last_txn_id=0>, <Ticket(id=8485, rt_number=58135, queue=Requests, subject=Update severn cluster, ticket_status=closed, client=Internal, priority=41, created=2026-04-30 15:36:38, last_txn_id=0>, <Ticket(id=8630, rt_number=58248, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2026-05-15 00:00:05, last_txn_id=0>, <Ticket(id=8415, rt_number=58065, queue=Requests, subject=K8s: Decommission Staging and reconfigure Prod for on-demand, ticket_status=closed, client=Tangram, priority=65, created=2026-04-27 16:23:04, last_txn_id=0>, <Ticket(id=8085, rt_number=57672, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Cirencester College, priority=48, created=2026-03-17 15:51:12, last_txn_id=0>, <Ticket(id=8429, rt_number=58079, queue=Requests, subject=pyenv on upgraded servers, ticket_status=closed, client=AskBio, priority=61, created=2026-04-28 16:20:12, last_txn_id=0>, <Ticket(id=8462, rt_number=58112, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=NFW, priority=43, created=2026-04-30 10:01:22, last_txn_id=0>, <Ticket(id=8544, rt_number=58162, queue=Requests, subject=Install cert, ticket_status=closed, client=Reigate College, priority=41, created=2026-05-05 15:15:44, last_txn_id=2494411>, <Ticket(id=8483, rt_number=58133, queue=Requests, subject=[-External-] Linux kernel security update (CVE-2026-31431), ticket_status=closed, client=ATA Group, priority=63, created=2026-04-30 11:34:56, last_txn_id=2491825>, <Ticket(id=8540, rt_number=58158, queue=Requests, subject=Fw: Action recommended: Update automation that expects securityType to be null before 30 April 2026, ticket_status=closed, client=Sysdoc, priority=44, created=2026-05-05 09:40:42, last_txn_id=0>, <Ticket(id=8424, rt_number=58074, queue=Requests, subject=crylonlis2024 reboot, ticket_status=closed, client=Crystal Units, priority=41, created=2026-04-28 08:44:15, last_txn_id=0>, <Ticket(id=8374, rt_number=57992, queue=Requests, subject=GITLAB_TOKEN and GITLAB_USERNAME on new RTP server, ticket_status=closed, client=AskBio, priority=41, created=2026-04-22 15:16:12, last_txn_id=0>, <Ticket(id=8534, rt_number=58152, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-05-05 00:00:03, last_txn_id=0>, <Ticket(id=8533, rt_number=58151, queue=Requests, subject=Purge old client password records, ticket_status=closed, client=Internal, priority=41, created=2026-05-05 00:00:01, last_txn_id=0>, <Ticket(id=8464, rt_number=58114, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=OpenCorporates, priority=42, created=2026-04-30 10:02:01, last_txn_id=0>, <Ticket(id=8576, rt_number=58194, queue=Requests, subject=Gitlab upgrades (18.11.2), ticket_status=closed, client=Internal, priority=41, created=2026-05-08 09:20:19, last_txn_id=0>, <Ticket(id=8359, rt_number=57977, queue=Requests, subject=Tron VM NFS mounts , ticket_status=closed, client=Troika, priority=21, created=2026-04-21 16:05:43, last_txn_id=2486340>, <Ticket(id=8386, rt_number=58004, queue=Requests, subject=Please add dteadmin to all HK Hosts, ticket_status=closed, client=Sucden, priority=61, created=2026-04-23 16:05:53, last_txn_id=0>, <Ticket(id=8581, rt_number=58199, queue=Requests, subject=Certificate expiring: calcifer.boo.tc (crb), ticket_status=closed, client=Internal, priority=42, created=2026-05-08 12:45:45, last_txn_id=0>, <Ticket(id=8552, rt_number=58170, queue=Requests, subject=New user , ticket_status=closed, client=AskBio, priority=62, created=2026-05-06 10:56:36, last_txn_id=0>, <Ticket(id=8418, rt_number=58068, queue=Requests, subject=Update .htaccess config., ticket_status=closed, client=BD Group, priority=43, created=2026-04-27 22:24:34, last_txn_id=0>, <Ticket(id=8313, rt_number=57932, queue=Requests, subject=Readdress globabstr01 and 02, ticket_status=closed, client=Sucden, priority=2, created=2026-04-14 16:28:07, last_txn_id=2483586>, <Ticket(id=8233, rt_number=57852, queue=Requests, subject=Server Decommission & replacements, ticket_status=closed, client=Sucden, priority=63, created=2026-04-08 09:30:16, last_txn_id=0>, <Ticket(id=8577, rt_number=58195, queue=Requests, subject=Tangram Gitlab upgrade (18.11.2), ticket_status=closed, client=Tangram, priority=41, created=2026-05-08 09:21:18, last_txn_id=0>, <Ticket(id=8087, rt_number=57674, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=Crystal Units, priority=66, created=2026-03-17 16:02:57, last_txn_id=0>, <Ticket(id=8449, rt_number=58099, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=DLS Plastics, priority=42, created=2026-04-30 09:56:26, last_txn_id=0>, <Ticket(id=8369, rt_number=57987, queue=Requests, subject=Update a user for access to aws-bot2 server, ticket_status=closed, client=OpenCorporates, priority=41, created=2026-04-22 14:17:46, last_txn_id=0>, <Ticket(id=8392, rt_number=58010, queue=Requests, subject=VMs Hera and Dokuwiki, ticket_status=closed, client=Trident Honda, priority=1, created=2026-04-24 12:05:23, last_txn_id=0>, <Ticket(id=8609, rt_number=58227, queue=Requests, subject=MySQL queries: Best way to update large tables without locking them & MySQL 8.0 upgrade, ticket_status=closed, client=Gravytrain, priority=43, created=2026-05-13 10:06:15, last_txn_id=0>, <Ticket(id=7770, rt_number=57232, queue=Requests, subject=Setup SecurityGroups for Gravytrain, ticket_status=closed, client=Gravytrain, priority=47, created=2026-02-09 10:55:02, last_txn_id=0>, <Ticket(id=8453, rt_number=58103, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Global Brands, priority=42, created=2026-04-30 09:57:50, last_txn_id=0>, <Ticket(id=8411, rt_number=58061, queue=Requests, subject=DOWN: nfwgs2.nfw.internal, ticket_status=closed, client=NFW, priority=41, created=2026-04-27 13:44:20, last_txn_id=0>, <Ticket(id=8578, rt_number=58196, queue=Requests, subject=Geograph Gitlab upgrade (18.11.2), ticket_status=closed, client=Geograph, priority=41, created=2026-05-08 09:27:55, last_txn_id=0>, <Ticket(id=8088, rt_number=57675, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=AskBio, priority=65, created=2026-03-17 16:08:14, last_txn_id=0>, <Ticket(id=8613, rt_number=58231, queue=Requests, subject=Kubernetes instances and scaling policies, ticket_status=resolved, client=Tangram, priority=5, created=2026-05-13 10:14:18, last_txn_id=0>, <Ticket(id=8197, rt_number=57784, queue=Requests, subject=Configure RTP server for support and functionality, ticket_status=closed, client=AskBio, priority=67, created=2026-04-02 10:18:16, last_txn_id=0>, <Ticket(id=8560, rt_number=58178, queue=Requests, subject=Re: Minima-SEGY QuickView Plotting Enhancements, ticket_status=closed, client=Troika, priority=21, created=2026-05-06 20:20:46, last_txn_id=2496014>, <Ticket(id=8393, rt_number=58011, queue=Requests, subject=OLM (svaolmgs201) decommission, ticket_status=closed, client=Sucden, priority=62, created=2026-04-24 12:08:48, last_txn_id=0>, <Ticket(id=8370, rt_number=57988, queue=Requests, subject=Tron Rebuild, ticket_status=closed, client=Troika, priority=41, created=2026-04-22 14:37:59, last_txn_id=0>, <Ticket(id=8451, rt_number=58101, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=ERF Electrical, priority=42, created=2026-04-30 09:57:03, last_txn_id=0>, <Ticket(id=8412, rt_number=58062, queue=Requests, subject=python-is-python3, ticket_status=closed, client=AskBio, priority=61, created=2026-04-27 13:54:01, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=stalled, client=OGT, priority=55, created=2025-08-11 10:42:34, last_txn_id=0>, <Ticket(id=8456, rt_number=58106, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Imoves, priority=42, created=2026-04-30 09:59:02, last_txn_id=2491781>, <Ticket(id=8371, rt_number=57989, queue=Requests, subject=Gitlab upgrades (18.11), ticket_status=closed, client=Internal, priority=41, created=2026-04-22 14:55:27, last_txn_id=0>, <Ticket(id=8438, rt_number=58088, queue=Requests, subject=Upgrade blaney.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=43, created=2026-04-29 15:39:28, last_txn_id=0>, <Ticket(id=8476, rt_number=58126, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Top To Toe, priority=43, created=2026-04-30 10:08:15, last_txn_id=0>, <Ticket(id=8447, rt_number=58097, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Cirencester College, priority=63, created=2026-04-30 09:55:24, last_txn_id=0>, <Ticket(id=8351, rt_number=57969, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-04-21 00:00:02, last_txn_id=0>, <Ticket(id=8478, rt_number=58128, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Troika, priority=22, created=2026-04-30 10:09:06, last_txn_id=0>, <Ticket(id=8372, rt_number=57990, queue=Requests, subject=Tangram Gitlab upgrade (18.11), ticket_status=closed, client=Tangram, priority=41, created=2026-04-22 14:56:39, last_txn_id=0>, <Ticket(id=8589, rt_number=58207, queue=Requests, subject=Examine / Potentially Block Outgoing URL Requests To A Particular Domain, ticket_status=closed, client=Top To Toe, priority=42, created=2026-05-08 18:37:19, last_txn_id=0>, <Ticket(id=8348, rt_number=57966, queue=Requests, subject=Test restore FreeIPA, ticket_status=closed, client=Internal, priority=42, created=2026-04-20 12:59:22, last_txn_id=0>, <Ticket(id=8458, rt_number=58108, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=JISC, priority=62, created=2026-04-30 09:59:55, last_txn_id=0>, <Ticket(id=8564, rt_number=58182, queue=Requests, subject=back ups , ticket_status=closed, client=Crystal Units, priority=63, created=2026-05-07 06:16:08, last_txn_id=0>, <Ticket(id=8396, rt_number=58014, queue=Requests, subject=uv, ticket_status=closed, client=AskBio, priority=61, created=2026-04-24 15:02:53, last_txn_id=0>, <Ticket(id=8347, rt_number=57965, queue=Requests, subject=Spare disk for Rodneys, ticket_status=closed, client=OGT, priority=62, created=2026-04-20 11:25:22, last_txn_id=0>, <Ticket(id=8623, rt_number=58241, queue=Requests, subject=Gitlab upgrades (18.11.3), ticket_status=closed, client=Internal, priority=41, created=2026-05-14 11:43:04, last_txn_id=0>, <Ticket(id=8624, rt_number=58242, queue=Requests, subject=Tangram Gitlab upgrade (18.11.3), ticket_status=closed, client=Tangram, priority=41, created=2026-05-14 11:43:54, last_txn_id=0>, <Ticket(id=8353, rt_number=57971, queue=Requests, subject=Rebuild HK servers, ticket_status=closed, client=Sucden, priority=2, created=2026-04-21 09:17:21, last_txn_id=0>, <Ticket(id=8332, rt_number=57950, queue=Requests, subject=Tron Independent Pre-Handover Check, ticket_status=closed, client=Internal, priority=21, created=2026-04-17 12:17:36, last_txn_id=0>, <Ticket(id=8384, rt_number=58002, queue=Requests, subject=Cancel EC2 support for prod.gt1, ticket_status=closed, client=Gravytrain, priority=44, created=2026-04-23 15:23:36, last_txn_id=0>, <Ticket(id=8373, rt_number=57991, queue=Requests, subject=Geograph Gitlab upgrade (18.11), ticket_status=closed, client=Geograph, priority=41, created=2026-04-22 14:58:34, last_txn_id=0>, <Ticket(id=8583, rt_number=58201, queue=Requests, subject=Certificate expiring: www.bedfordinsurance.co.uk, ticket_status=closed, client=Gravytrain, priority=44, created=2026-05-08 12:48:31, last_txn_id=0>, <Ticket(id=8455, rt_number=58105, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Gravytrain, priority=45, created=2026-04-30 09:58:30, last_txn_id=0>, <Ticket(id=8521, rt_number=58139, queue=Requests, subject=Create @sucfin.com accounts for TCL, ticket_status=closed, client=Sucden, priority=64, created=2026-05-01 16:13:13, last_txn_id=0>, <Ticket(id=8094, rt_number=57681, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=TCV, priority=48, created=2026-03-17 16:57:30, last_txn_id=0>, <Ticket(id=8091, rt_number=57678, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=open, client=Top To Toe, priority=48, created=2026-03-17 16:39:36, last_txn_id=0>, <Ticket(id=8092, rt_number=57679, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=stalled, client=Rotastat, priority=48, created=2026-03-17 16:45:52, last_txn_id=0>, <Ticket(id=8090, rt_number=57677, queue=Requests, subject=Upgrade servers to Debian 13 Trixie \| EFSRV-21666, ticket_status=stalled, client=BD Group, priority=68, created=2026-03-17 16:31:48, last_txn_id=0>]

Client updates report (Requests)

13 Apr - 15 May

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-09 06:32:37.393676	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393725	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393735	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393741	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393746	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393752	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393758	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393763	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393769	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393775	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393780	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393785	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393790	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393795	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393800	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393806	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393811	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393816	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393821	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393826	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393831	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393836	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393856	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393863	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393868	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393873	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393878	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393883	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393888	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393893	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393898	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393903	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393908	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393913	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393919	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393923	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393928	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393933	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393938	xxx	./services/model.py:838
DEBUG	2026-07-09 06:32:37.393943	xxx	./services/model.py:838