Client updates report (Requests)

04 May - 08 May

RT	Client	Replies missed	Subject
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
57352	ATA Group	07 May	Configure mail relaying for cron script
58090	Internal		Copy fail
57684	Imoves		Upgrade servers to Debian 13 Trixie
57673	Global Brands		Upgrade servers to Debian 13 Trixie
58188	Lantech		Fw: Incident# 224771 - Multiple Vulnerabilities in Apache HTTP Server
57611	Crystal Units	13 Mar	crylonlis2024 RHEL renewal
58203	ITC Compliance		Certificate expiring: web-vip2.itccompliance.co.uk
58125	Entrepreneurs Circle		Linux vulnerability: Copy fail (CVE-2026-31431)
57936	Crystal Units	21 Apr	FW: Shapes drawing with spacer cutting size
58149	Internal		Monthly certificate expiry check
58202	Entrepreneurs Circle		VPN certificate expiring: srv.entrepreneurscircle.org
57879	Quickline		Zabbix database partition error; please verify and fix as needed (workaround currently in place)
57714	Gravytrain	05 Apr, 19 Apr, 01 May	web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk
58200	Internal		Certificate expiring: tame.tiger-computing.co.uk
58092	Advensys	05 May	Linux vulnerability: Copy fail (CVE-2026-31431)
56921	ATA Group	01 May	cron job to check disk usage
58204	Lantech		Fw: Incident# 225033 - TLP GREEN Advisory: Dirty Frag - Universal Linux Local Privilege Escalation
58137	ERF Electrical		FW: Infor Actions Required: Impending NAT IP Address Changes
58118	Rotastat	05 May	Linux vulnerability: Copy fail (CVE-2026-31431)
58065	Tangram		K8s: Decommission Staging and reconfigure Prod for on-demand
57672	Cirencester College		Upgrade servers to Debian 13 Trixie
58112	NFW	05 May	Linux vulnerability: Copy fail (CVE-2026-31431)
58162	Reigate College		Install cert
58133	ATA Group		[-External-] Linux kernel security update (CVE-2026-31431)
58158	Sysdoc		Fw: Action recommended: Update automation that expects securityType to be null before 30 April 2026
58152	Internal		Weekly checks
58151	Internal		Purge old client password records
58114	OpenCorporates	05 May	Linux vulnerability: Copy fail (CVE-2026-31431)
58194	Internal		Gitlab upgrades (18.11.2)
58199	Internal		Certificate expiring: calcifer.boo.tc (crb)
58170	AskBio		New user
58068	BD Group		Update .htaccess config.
58195	Tangram		Tangram Gitlab upgrade (18.11.2)
57674	Crystal Units		Upgrade servers to Debian 13 Trixie
58099	DLS Plastics		Linux vulnerability: Copy fail (CVE-2026-31431)
58103	Global Brands		Linux vulnerability: Copy fail (CVE-2026-31431)
58196	Geograph		Geograph Gitlab upgrade (18.11.2)
57784	AskBio		Configure RTP server for support and functionality
58178	Troika		Re: Minima-SEGY QuickView Plotting Enhancements
58101	ERF Electrical		Linux vulnerability: Copy fail (CVE-2026-31431)
55616	OGT		OGT OS upgrades (Debian 10)
58106	Imoves		Linux vulnerability: Copy fail (CVE-2026-31431)
58088	OGT		Upgrade blaney.internal.ogtip.com to Debian 13 Trixie
58126	Top To Toe	05 May	Linux vulnerability: Copy fail (CVE-2026-31431)
58097	Cirencester College		Linux vulnerability: Copy fail (CVE-2026-31431)
58128	Troika	05 May	Linux vulnerability: Copy fail (CVE-2026-31431)
58207	Top To Toe		Examine / Potentially Block Outgoing URL Requests To A Particular Domain
58108	JISC		Linux vulnerability: Copy fail (CVE-2026-31431)
58182	Crystal Units		back ups
58002	Gravytrain		Cancel EC2 support for prod.gt1
58201	Gravytrain		Certificate expiring: www.bedfordinsurance.co.uk
58105	Gravytrain		Linux vulnerability: Copy fail (CVE-2026-31431)
58139	Sucden		Create @sucfin.com accounts for TCL
57681	TCV		Upgrade servers to Debian 13 Trixie
57678	Top To Toe		Upgrade server to Debian 13 Trixie
57679	Rotastat		Upgrade server to Debian 13 Trixie
57677	BD Group		Upgrade servers to Debian 13 Trixie \| EFSRV-21666

git hash: master (45d950f7)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	149.537 msec
System CPU time	7.364 msec
Total CPU time	156.901 msec
Elapsed time	226.659 msec
Context switches	242 voluntary, 9 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-05-08&start=2026-05-04
REMOTE_ADDR	10.42.58.188
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-05-08'
'start'	'2026-05-04'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2026, 5, 4), 'end': datetime.date(2026, 5, 8)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2026-05-08&start=2026-05-04' [GET]>
tickets	[<Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=7794, rt_number=57352, queue=Requests, subject=Configure mail relaying for cron script, ticket_status=closed, client=ATA Group, priority=68, created=2026-02-11 11:20:47, last_txn_id=0>, <Ticket(id=8440, rt_number=58090, queue=Requests, subject=Copy fail, ticket_status=closed, client=Internal, priority=44, created=2026-04-30 07:24:42, last_txn_id=0>, <Ticket(id=8097, rt_number=57684, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Imoves, priority=48, created=2026-03-17 17:05:06, last_txn_id=0>, <Ticket(id=8086, rt_number=57673, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=Global Brands, priority=48, created=2026-03-17 16:00:33, last_txn_id=0>, <Ticket(id=8570, rt_number=58188, queue=Requests, subject=Fw: Incident# 224771 - Multiple Vulnerabilities in Apache HTTP Server, ticket_status=closed, client=Lantech, priority=21, created=2026-05-07 14:56:08, last_txn_id=0>, <Ticket(id=8024, rt_number=57611, queue=Requests, subject=crylonlis2024 RHEL renewal , ticket_status=closed, client=Crystal Units, priority=67, created=2026-03-10 09:31:56, last_txn_id=0>, <Ticket(id=8585, rt_number=58203, queue=Requests, subject=Certificate expiring: web-vip2.itccompliance.co.uk, ticket_status=closed, client=ITC Compliance, priority=64, created=2026-05-08 12:52:27, last_txn_id=0>, <Ticket(id=8475, rt_number=58125, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=resolved, client=Entrepreneurs Circle, priority=66, created=2026-04-30 10:07:58, last_txn_id=0>, <Ticket(id=8317, rt_number=57936, queue=Requests, subject=FW: Shapes drawing with spacer cutting size, ticket_status=closed, client=Crystal Units, priority=65, created=2026-04-15 06:21:09, last_txn_id=0>, <Ticket(id=8531, rt_number=58149, queue=Requests, subject=Monthly certificate expiry check, ticket_status=closed, client=Internal, priority=2, created=2026-05-04 00:00:09, last_txn_id=0>, <Ticket(id=8584, rt_number=58202, queue=Requests, subject=VPN certificate expiring: srv.entrepreneurscircle.org , ticket_status=closed, client=Entrepreneurs Circle, priority=63, created=2026-05-08 12:50:39, last_txn_id=0>, <Ticket(id=8260, rt_number=57879, queue=Requests, subject=Zabbix database partition error; please verify and fix as needed (workaround currently in place), ticket_status=closed, client=Quickline, priority=64, created=2026-04-12 09:15:00, last_txn_id=2489989>, <Ticket(id=8127, rt_number=57714, queue=Requests, subject=web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk, ticket_status=closed, client=Gravytrain, priority=42, created=2026-03-23 08:16:05, last_txn_id=0>, <Ticket(id=8582, rt_number=58200, queue=Requests, subject=Certificate expiring: tame.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=42, created=2026-05-08 12:46:24, last_txn_id=0>, <Ticket(id=8442, rt_number=58092, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Advensys, priority=23, created=2026-04-30 09:52:15, last_txn_id=0>, <Ticket(id=7426, rt_number=56921, queue=Requests, subject=cron job to check disk usage, ticket_status=closed, client=ATA Group, priority=10, created=2026-01-06 13:51:37, last_txn_id=0>, <Ticket(id=8586, rt_number=58204, queue=Requests, subject=Fw: Incident# 225033 - TLP GREEN Advisory: Dirty Frag - Universal Linux Local Privilege Escalation, ticket_status=closed, client=Lantech, priority=21, created=2026-05-08 13:29:43, last_txn_id=0>, <Ticket(id=8519, rt_number=58137, queue=Requests, subject=FW: Infor Actions Required: Impending NAT IP Address Changes, ticket_status=closed, client=ERF Electrical, priority=41, created=2026-05-01 09:31:47, last_txn_id=0>, <Ticket(id=8468, rt_number=58118, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Rotastat, priority=42, created=2026-04-30 10:03:58, last_txn_id=0>, <Ticket(id=8415, rt_number=58065, queue=Requests, subject=K8s: Decommission Staging and reconfigure Prod for on-demand, ticket_status=closed, client=Tangram, priority=65, created=2026-04-27 16:23:04, last_txn_id=0>, <Ticket(id=8085, rt_number=57672, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Cirencester College, priority=48, created=2026-03-17 15:51:12, last_txn_id=0>, <Ticket(id=8462, rt_number=58112, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=NFW, priority=43, created=2026-04-30 10:01:22, last_txn_id=0>, <Ticket(id=8544, rt_number=58162, queue=Requests, subject=Install cert, ticket_status=closed, client=Reigate College, priority=41, created=2026-05-05 15:15:44, last_txn_id=2494411>, <Ticket(id=8483, rt_number=58133, queue=Requests, subject=[-External-] Linux kernel security update (CVE-2026-31431), ticket_status=closed, client=ATA Group, priority=63, created=2026-04-30 11:34:56, last_txn_id=2491825>, <Ticket(id=8540, rt_number=58158, queue=Requests, subject=Fw: Action recommended: Update automation that expects securityType to be null before 30 April 2026, ticket_status=closed, client=Sysdoc, priority=44, created=2026-05-05 09:40:42, last_txn_id=0>, <Ticket(id=8534, rt_number=58152, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-05-05 00:00:03, last_txn_id=0>, <Ticket(id=8533, rt_number=58151, queue=Requests, subject=Purge old client password records, ticket_status=closed, client=Internal, priority=41, created=2026-05-05 00:00:01, last_txn_id=0>, <Ticket(id=8464, rt_number=58114, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=OpenCorporates, priority=42, created=2026-04-30 10:02:01, last_txn_id=0>, <Ticket(id=8576, rt_number=58194, queue=Requests, subject=Gitlab upgrades (18.11.2), ticket_status=closed, client=Internal, priority=41, created=2026-05-08 09:20:19, last_txn_id=0>, <Ticket(id=8581, rt_number=58199, queue=Requests, subject=Certificate expiring: calcifer.boo.tc (crb), ticket_status=closed, client=Internal, priority=42, created=2026-05-08 12:45:45, last_txn_id=0>, <Ticket(id=8552, rt_number=58170, queue=Requests, subject=New user , ticket_status=closed, client=AskBio, priority=62, created=2026-05-06 10:56:36, last_txn_id=0>, <Ticket(id=8418, rt_number=58068, queue=Requests, subject=Update .htaccess config., ticket_status=closed, client=BD Group, priority=43, created=2026-04-27 22:24:34, last_txn_id=0>, <Ticket(id=8577, rt_number=58195, queue=Requests, subject=Tangram Gitlab upgrade (18.11.2), ticket_status=closed, client=Tangram, priority=41, created=2026-05-08 09:21:18, last_txn_id=0>, <Ticket(id=8087, rt_number=57674, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=Crystal Units, priority=66, created=2026-03-17 16:02:57, last_txn_id=0>, <Ticket(id=8449, rt_number=58099, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=DLS Plastics, priority=42, created=2026-04-30 09:56:26, last_txn_id=0>, <Ticket(id=8453, rt_number=58103, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Global Brands, priority=42, created=2026-04-30 09:57:50, last_txn_id=0>, <Ticket(id=8578, rt_number=58196, queue=Requests, subject=Geograph Gitlab upgrade (18.11.2), ticket_status=closed, client=Geograph, priority=41, created=2026-05-08 09:27:55, last_txn_id=0>, <Ticket(id=8197, rt_number=57784, queue=Requests, subject=Configure RTP server for support and functionality, ticket_status=closed, client=AskBio, priority=67, created=2026-04-02 10:18:16, last_txn_id=0>, <Ticket(id=8560, rt_number=58178, queue=Requests, subject=Re: Minima-SEGY QuickView Plotting Enhancements, ticket_status=closed, client=Troika, priority=21, created=2026-05-06 20:20:46, last_txn_id=2496014>, <Ticket(id=8451, rt_number=58101, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=ERF Electrical, priority=42, created=2026-04-30 09:57:03, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=stalled, client=OGT, priority=55, created=2025-08-11 10:42:34, last_txn_id=0>, <Ticket(id=8456, rt_number=58106, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Imoves, priority=42, created=2026-04-30 09:59:02, last_txn_id=2491781>, <Ticket(id=8438, rt_number=58088, queue=Requests, subject=Upgrade blaney.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=43, created=2026-04-29 15:39:28, last_txn_id=0>, <Ticket(id=8476, rt_number=58126, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Top To Toe, priority=43, created=2026-04-30 10:08:15, last_txn_id=0>, <Ticket(id=8447, rt_number=58097, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Cirencester College, priority=63, created=2026-04-30 09:55:24, last_txn_id=0>, <Ticket(id=8478, rt_number=58128, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Troika, priority=22, created=2026-04-30 10:09:06, last_txn_id=0>, <Ticket(id=8589, rt_number=58207, queue=Requests, subject=Examine / Potentially Block Outgoing URL Requests To A Particular Domain, ticket_status=closed, client=Top To Toe, priority=42, created=2026-05-08 18:37:19, last_txn_id=0>, <Ticket(id=8458, rt_number=58108, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=JISC, priority=62, created=2026-04-30 09:59:55, last_txn_id=0>, <Ticket(id=8564, rt_number=58182, queue=Requests, subject=back ups , ticket_status=closed, client=Crystal Units, priority=63, created=2026-05-07 06:16:08, last_txn_id=0>, <Ticket(id=8384, rt_number=58002, queue=Requests, subject=Cancel EC2 support for prod.gt1, ticket_status=closed, client=Gravytrain, priority=44, created=2026-04-23 15:23:36, last_txn_id=0>, <Ticket(id=8583, rt_number=58201, queue=Requests, subject=Certificate expiring: www.bedfordinsurance.co.uk, ticket_status=closed, client=Gravytrain, priority=44, created=2026-05-08 12:48:31, last_txn_id=0>, <Ticket(id=8455, rt_number=58105, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Gravytrain, priority=45, created=2026-04-30 09:58:30, last_txn_id=0>, <Ticket(id=8521, rt_number=58139, queue=Requests, subject=Create @sucfin.com accounts for TCL, ticket_status=closed, client=Sucden, priority=64, created=2026-05-01 16:13:13, last_txn_id=0>, <Ticket(id=8094, rt_number=57681, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=TCV, priority=48, created=2026-03-17 16:57:30, last_txn_id=0>, <Ticket(id=8091, rt_number=57678, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=open, client=Top To Toe, priority=48, created=2026-03-17 16:39:36, last_txn_id=0>, <Ticket(id=8092, rt_number=57679, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=stalled, client=Rotastat, priority=48, created=2026-03-17 16:45:52, last_txn_id=0>, <Ticket(id=8090, rt_number=57677, queue=Requests, subject=Upgrade servers to Debian 13 Trixie \| EFSRV-21666, ticket_status=stalled, client=BD Group, priority=68, created=2026-03-17 16:31:48, last_txn_id=0>]

Client updates report (Requests)

04 May - 08 May

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client_updates_report_drilldown.html

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Level	Time	Message	Location
DEBUG	2026-07-06 21:28:08.621210	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621264	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621276	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621283	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621290	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621296	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621303	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621309	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621315	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621321	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621327	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621333	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621339	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621345	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621350	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621356	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621372	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621378	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621384	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621390	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621396	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621401	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621407	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621413	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621418	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621426	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621435	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621444	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621454	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621464	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621474	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621484	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621494	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621504	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621516	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621527	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621540	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621550	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621559	xxx	./services/model.py:838
DEBUG	2026-07-06 21:28:08.621567	xxx	./services/model.py:838