Client updates report (Requests)

27 Apr - 01 May

RT	Client	Replies missed	Subject
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
58066	AskBio		Install `uv` on all AskBio systems (consultancy)
57352	ATA Group		Configure mail relaying for cron script
58080	TCV		TCV-WEB4 PHP Max Input
58090	Internal		Copy fail
57684	Imoves		Upgrade servers to Debian 13 Trixie
58069	Internal		Weekly checks
57673	Global Brands		Upgrade servers to Debian 13 Trixie
57968	NFW		Email Forwarding
57611	Crystal Units	13 Mar	crylonlis2024 RHEL renewal
58125	Entrepreneurs Circle		Linux vulnerability: Copy fail (CVE-2026-31431)
57985	JISC		BCP questions
57936	Crystal Units	21 Apr	FW: Shapes drawing with spacer cutting size
57879	Quickline		Zabbix database partition error; please verify and fix as needed (workaround currently in place)
57714	Gravytrain	05 Apr, 19 Apr	web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk
58092	Advensys		Linux vulnerability: Copy fail (CVE-2026-31431)
56921	ATA Group		cron job to check disk usage
58084	Internal		Build Proxmox Backup Server
58137	ERF Electrical		FW: Infor Actions Required: Impending NAT IP Address Changes
58118	Rotastat		Linux vulnerability: Copy fail (CVE-2026-31431)
58135	Internal		Update severn cluster
58065	Tangram	30 Apr	K8s: Decommission Staging and reconfigure Prod for on-demand
57672	Cirencester College		Upgrade servers to Debian 13 Trixie
58079	AskBio		pyenv on upgraded servers
58112	NFW		Linux vulnerability: Copy fail (CVE-2026-31431)
58133	ATA Group		[-External-] Linux kernel security update (CVE-2026-31431)
58074	Crystal Units		crylonlis2024 reboot
58114	OpenCorporates		Linux vulnerability: Copy fail (CVE-2026-31431)
58004	Sucden		Please add dteadmin to all HK Hosts
58068	BD Group		Update .htaccess config.
57674	Crystal Units		Upgrade servers to Debian 13 Trixie
58099	DLS Plastics		Linux vulnerability: Copy fail (CVE-2026-31431)
57232	Gravytrain		Setup SecurityGroups for Gravytrain
58103	Global Brands		Linux vulnerability: Copy fail (CVE-2026-31431)
58061	NFW		DOWN: nfwgs2.nfw.internal
57675	AskBio		Upgrade servers to Debian 13 Trixie
57784	AskBio	26 Apr	Configure RTP server for support and functionality
58011	Sucden		OLM (svaolmgs201) decommission
58101	ERF Electrical		Linux vulnerability: Copy fail (CVE-2026-31431)
58062	AskBio		python-is-python3
55616	OGT		OGT OS upgrades (Debian 10)
58106	Imoves		Linux vulnerability: Copy fail (CVE-2026-31431)
58088	OGT		Upgrade blaney.internal.ogtip.com to Debian 13 Trixie
58126	Top To Toe		Linux vulnerability: Copy fail (CVE-2026-31431)
58097	Cirencester College		Linux vulnerability: Copy fail (CVE-2026-31431)
58128	Troika		Linux vulnerability: Copy fail (CVE-2026-31431)
57966	Internal	28 Apr	Test restore FreeIPA
58108	JISC		Linux vulnerability: Copy fail (CVE-2026-31431)
58014	AskBio		uv
57965	OGT		Spare disk for Rodneys
57971	Sucden		Rebuild HK servers
58002	Gravytrain		Cancel EC2 support for prod.gt1
58105	Gravytrain		Linux vulnerability: Copy fail (CVE-2026-31431)
58139	Sucden		Create @sucfin.com accounts for TCL
57681	TCV		Upgrade servers to Debian 13 Trixie
57678	Top To Toe		Upgrade server to Debian 13 Trixie
57679	Rotastat		Upgrade server to Debian 13 Trixie
57677	BD Group		Upgrade servers to Debian 13 Trixie \| EFSRV-21666

git hash: master (f521b466)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	205.930 msec
System CPU time	3.737 msec
Total CPU time	209.667 msec
Elapsed time	365.663 msec
Context switches	143 voluntary, 673 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-05-01&start=2026-04-27
REMOTE_ADDR	10.42.13.2
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-05-01'
'start'	'2026-04-27'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2026, 4, 27), 'end': datetime.date(2026, 5, 1)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2026-05-01&start=2026-04-27' [GET]>
tickets	[<Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=8416, rt_number=58066, queue=Requests, subject=Install `uv` on all AskBio systems (consultancy), ticket_status=closed, client=AskBio, priority=61, created=2026-04-27 17:05:11, last_txn_id=0>, <Ticket(id=7794, rt_number=57352, queue=Requests, subject=Configure mail relaying for cron script, ticket_status=closed, client=ATA Group, priority=68, created=2026-02-11 11:20:47, last_txn_id=0>, <Ticket(id=8430, rt_number=58080, queue=Requests, subject=TCV-WEB4 PHP Max Input, ticket_status=closed, client=TCV, priority=0, created=2026-04-28 16:43:42, last_txn_id=0>, <Ticket(id=8440, rt_number=58090, queue=Requests, subject=Copy fail, ticket_status=closed, client=Internal, priority=44, created=2026-04-30 07:24:42, last_txn_id=0>, <Ticket(id=8097, rt_number=57684, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Imoves, priority=48, created=2026-03-17 17:05:06, last_txn_id=0>, <Ticket(id=8419, rt_number=58069, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-04-28 00:00:02, last_txn_id=0>, <Ticket(id=8086, rt_number=57673, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=Global Brands, priority=48, created=2026-03-17 16:00:33, last_txn_id=0>, <Ticket(id=8350, rt_number=57968, queue=Requests, subject=Email Forwarding, ticket_status=closed, client=NFW, priority=42, created=2026-04-20 17:25:19, last_txn_id=0>, <Ticket(id=8024, rt_number=57611, queue=Requests, subject=crylonlis2024 RHEL renewal , ticket_status=closed, client=Crystal Units, priority=67, created=2026-03-10 09:31:56, last_txn_id=0>, <Ticket(id=8475, rt_number=58125, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=resolved, client=Entrepreneurs Circle, priority=66, created=2026-04-30 10:07:58, last_txn_id=0>, <Ticket(id=8367, rt_number=57985, queue=Requests, subject=BCP questions, ticket_status=closed, client=JISC, priority=62, created=2026-04-22 09:29:35, last_txn_id=0>, <Ticket(id=8317, rt_number=57936, queue=Requests, subject=FW: Shapes drawing with spacer cutting size, ticket_status=closed, client=Crystal Units, priority=65, created=2026-04-15 06:21:09, last_txn_id=0>, <Ticket(id=8260, rt_number=57879, queue=Requests, subject=Zabbix database partition error; please verify and fix as needed (workaround currently in place), ticket_status=closed, client=Quickline, priority=64, created=2026-04-12 09:15:00, last_txn_id=2489989>, <Ticket(id=8127, rt_number=57714, queue=Requests, subject=web.prod.bf2.bedfordinsurance.co.uk HTTP/HTTPS timeout for www.bedfordinsuranceforbusiness.co.uk, ticket_status=closed, client=Gravytrain, priority=42, created=2026-03-23 08:16:05, last_txn_id=0>, <Ticket(id=8442, rt_number=58092, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Advensys, priority=23, created=2026-04-30 09:52:15, last_txn_id=0>, <Ticket(id=7426, rt_number=56921, queue=Requests, subject=cron job to check disk usage, ticket_status=closed, client=ATA Group, priority=10, created=2026-01-06 13:51:37, last_txn_id=0>, <Ticket(id=8434, rt_number=58084, queue=Requests, subject=Build Proxmox Backup Server, ticket_status=closed, client=Internal, priority=41, created=2026-04-29 10:39:10, last_txn_id=0>, <Ticket(id=8519, rt_number=58137, queue=Requests, subject=FW: Infor Actions Required: Impending NAT IP Address Changes, ticket_status=closed, client=ERF Electrical, priority=41, created=2026-05-01 09:31:47, last_txn_id=0>, <Ticket(id=8468, rt_number=58118, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Rotastat, priority=42, created=2026-04-30 10:03:58, last_txn_id=0>, <Ticket(id=8485, rt_number=58135, queue=Requests, subject=Update severn cluster, ticket_status=closed, client=Internal, priority=41, created=2026-04-30 15:36:38, last_txn_id=0>, <Ticket(id=8415, rt_number=58065, queue=Requests, subject=K8s: Decommission Staging and reconfigure Prod for on-demand, ticket_status=closed, client=Tangram, priority=65, created=2026-04-27 16:23:04, last_txn_id=0>, <Ticket(id=8085, rt_number=57672, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Cirencester College, priority=48, created=2026-03-17 15:51:12, last_txn_id=0>, <Ticket(id=8429, rt_number=58079, queue=Requests, subject=pyenv on upgraded servers, ticket_status=closed, client=AskBio, priority=61, created=2026-04-28 16:20:12, last_txn_id=0>, <Ticket(id=8462, rt_number=58112, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=NFW, priority=43, created=2026-04-30 10:01:22, last_txn_id=0>, <Ticket(id=8483, rt_number=58133, queue=Requests, subject=[-External-] Linux kernel security update (CVE-2026-31431), ticket_status=closed, client=ATA Group, priority=63, created=2026-04-30 11:34:56, last_txn_id=2491825>, <Ticket(id=8424, rt_number=58074, queue=Requests, subject=crylonlis2024 reboot, ticket_status=closed, client=Crystal Units, priority=41, created=2026-04-28 08:44:15, last_txn_id=0>, <Ticket(id=8464, rt_number=58114, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=OpenCorporates, priority=42, created=2026-04-30 10:02:01, last_txn_id=0>, <Ticket(id=8386, rt_number=58004, queue=Requests, subject=Please add dteadmin to all HK Hosts, ticket_status=closed, client=Sucden, priority=61, created=2026-04-23 16:05:53, last_txn_id=0>, <Ticket(id=8418, rt_number=58068, queue=Requests, subject=Update .htaccess config., ticket_status=closed, client=BD Group, priority=43, created=2026-04-27 22:24:34, last_txn_id=0>, <Ticket(id=8087, rt_number=57674, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=Crystal Units, priority=66, created=2026-03-17 16:02:57, last_txn_id=0>, <Ticket(id=8449, rt_number=58099, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=DLS Plastics, priority=42, created=2026-04-30 09:56:26, last_txn_id=0>, <Ticket(id=7770, rt_number=57232, queue=Requests, subject=Setup SecurityGroups for Gravytrain, ticket_status=closed, client=Gravytrain, priority=47, created=2026-02-09 10:55:02, last_txn_id=0>, <Ticket(id=8453, rt_number=58103, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Global Brands, priority=42, created=2026-04-30 09:57:50, last_txn_id=0>, <Ticket(id=8411, rt_number=58061, queue=Requests, subject=DOWN: nfwgs2.nfw.internal, ticket_status=closed, client=NFW, priority=41, created=2026-04-27 13:44:20, last_txn_id=0>, <Ticket(id=8088, rt_number=57675, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=closed, client=AskBio, priority=65, created=2026-03-17 16:08:14, last_txn_id=0>, <Ticket(id=8197, rt_number=57784, queue=Requests, subject=Configure RTP server for support and functionality, ticket_status=closed, client=AskBio, priority=67, created=2026-04-02 10:18:16, last_txn_id=0>, <Ticket(id=8393, rt_number=58011, queue=Requests, subject=OLM (svaolmgs201) decommission, ticket_status=closed, client=Sucden, priority=62, created=2026-04-24 12:08:48, last_txn_id=0>, <Ticket(id=8451, rt_number=58101, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=ERF Electrical, priority=42, created=2026-04-30 09:57:03, last_txn_id=0>, <Ticket(id=8412, rt_number=58062, queue=Requests, subject=python-is-python3, ticket_status=closed, client=AskBio, priority=61, created=2026-04-27 13:54:01, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=stalled, client=OGT, priority=55, created=2025-08-11 10:42:34, last_txn_id=0>, <Ticket(id=8456, rt_number=58106, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Imoves, priority=42, created=2026-04-30 09:59:02, last_txn_id=2491781>, <Ticket(id=8438, rt_number=58088, queue=Requests, subject=Upgrade blaney.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=43, created=2026-04-29 15:39:28, last_txn_id=0>, <Ticket(id=8476, rt_number=58126, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Top To Toe, priority=43, created=2026-04-30 10:08:15, last_txn_id=0>, <Ticket(id=8447, rt_number=58097, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Cirencester College, priority=63, created=2026-04-30 09:55:24, last_txn_id=0>, <Ticket(id=8478, rt_number=58128, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Troika, priority=22, created=2026-04-30 10:09:06, last_txn_id=0>, <Ticket(id=8348, rt_number=57966, queue=Requests, subject=Test restore FreeIPA, ticket_status=closed, client=Internal, priority=42, created=2026-04-20 12:59:22, last_txn_id=0>, <Ticket(id=8458, rt_number=58108, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=JISC, priority=62, created=2026-04-30 09:59:55, last_txn_id=0>, <Ticket(id=8396, rt_number=58014, queue=Requests, subject=uv, ticket_status=closed, client=AskBio, priority=61, created=2026-04-24 15:02:53, last_txn_id=0>, <Ticket(id=8347, rt_number=57965, queue=Requests, subject=Spare disk for Rodneys, ticket_status=closed, client=OGT, priority=62, created=2026-04-20 11:25:22, last_txn_id=0>, <Ticket(id=8353, rt_number=57971, queue=Requests, subject=Rebuild HK servers, ticket_status=closed, client=Sucden, priority=2, created=2026-04-21 09:17:21, last_txn_id=0>, <Ticket(id=8384, rt_number=58002, queue=Requests, subject=Cancel EC2 support for prod.gt1, ticket_status=closed, client=Gravytrain, priority=44, created=2026-04-23 15:23:36, last_txn_id=0>, <Ticket(id=8455, rt_number=58105, queue=Requests, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Gravytrain, priority=45, created=2026-04-30 09:58:30, last_txn_id=0>, <Ticket(id=8521, rt_number=58139, queue=Requests, subject=Create @sucfin.com accounts for TCL, ticket_status=closed, client=Sucden, priority=64, created=2026-05-01 16:13:13, last_txn_id=0>, <Ticket(id=8094, rt_number=57681, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=TCV, priority=48, created=2026-03-17 16:57:30, last_txn_id=0>, <Ticket(id=8091, rt_number=57678, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=open, client=Top To Toe, priority=48, created=2026-03-17 16:39:36, last_txn_id=0>, <Ticket(id=8092, rt_number=57679, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=stalled, client=Rotastat, priority=48, created=2026-03-17 16:45:52, last_txn_id=0>, <Ticket(id=8090, rt_number=57677, queue=Requests, subject=Upgrade servers to Debian 13 Trixie \| EFSRV-21666, ticket_status=stalled, client=BD Group, priority=68, created=2026-03-17 16:31:48, last_txn_id=0>]

Client updates report (Requests)

27 Apr - 01 May

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client_updates_report_drilldown.html

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Level	Time	Message	Location
DEBUG	2026-07-06 22:46:13.414438	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414505	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414523	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414537	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414562	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414576	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414588	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414599	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414610	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414623	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414633	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414642	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414653	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414663	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414674	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414684	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414696	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414707	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414717	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414727	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414738	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414749	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414759	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414769	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414779	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414789	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414799	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414810	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414821	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414831	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414841	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414851	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414862	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414873	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414884	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414895	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414906	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414917	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414929	xxx	./services/model.py:838
DEBUG	2026-07-06 22:46:13.414942	xxx	./services/model.py:838