Client updates report (Requests)

09 Mar - 10 Apr

RT	Client	Replies missed	Subject
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
57695	Midnight Hax		fw.midnighthax.com configure graceful shutdown on power outage.
57434	Internal	07 Mar	Debian ELTS research
57707	Azura		Azura - Ocado vpn certificates
57233	Internal		Look into Phishingtackle
57149	Geograph	10 Mar	Important kubernetes change - geograph
56447	Troika		Troika Support
57175	Internal	03 Mar, Yesterday	crl expiry check
57527	Troika		QNAP/Firewall health-checks
57558	Tangram		Confirmation of Global Admin Access Requirement
57724	Internal		Weekly checks
57650	Sucden	19 Mar	CrackArmor: Multiple vulnerabilities in AppArmor
57664	JISC	20 Mar	OpenAthens server patching
57678	Top To Toe		Upgrade server to Debian 13 Trixie
57671	JISC		Upgrade servers to Debian 13 Trixie
56919	Ingeus		Remove Ingeus systems from support
57196	Internal	03 Mar	Expiring gpg key nww
57529	Rotastat	16 Mar, Yesterday	gallus.rotastat.com SSL/TLS certificate expiry
57652	Internal		Split out postgres puppetry for ocado/ford
57530	Internal	05 Mar	kae gpg key expiry
57660	OpenCorporates		Secrets in iac-puppet
56348	Azura		Ocado Firewall (consultancy)
57432	Internal	03 Mar, 12 Mar	Test restore Nextcloud
57615	AskBio		Network Outage 5-6pm today
57358	Sucden		Scripts to help with network testing
57627	Geograph		Geograph Gitlab upgrade (18.9.2)
57611	Crystal Units	13 Mar	crylonlis2024 RHEL renewal
57665	Azura		ford1/2 SSL/TLS certificate expiry (customgeophev.com)
57684	Imoves		Upgrade servers to Debian 13 Trixie
57675	AskBio		Upgrade servers to Debian 13 Trixie
57567	Sucden		Oracle Linux Patching - 60 day cycle
57653	Azura		Configure Fivetran access to Ocado* servers
57526	Troika		New client onboarding (Pre-Contract Checks): Troika
57607	Internal		Weekly checks
57680	Trident Honda		Upgrade servers to Debian 13 Trixie
57700	Sucden		declan and duffman decom
57726	Ingeus		Ingeus: login to Azure
57679	Rotastat		Upgrade server to Debian 13 Trixie
57628	Tangram		Tangram Gitlab upgrade (18.9.2)
57352	ATA Group	16 Mar	Configure mail relaying for cron script
57573	DLS Plastics		Setup Lets Encrypt for DLS Zimbra servers (consultancy)
57672	Cirencester College		Upgrade servers to Debian 13 Trixie
57668	None	20 Mar	Trying out a merge with new IAM role for external collaborator data transfer
57152	Tangram	08 Mar, 17 Mar	Important kubernetes change - tangram
57617	Internal		Double-check anti-spam measures for Tiger (SPF/DKIM/etc...)
57616	Internal	13 Mar	cleanup munin remnants
57151	Sysdoc		Important kubernetes change - sysdoc
57681	TCV		Upgrade servers to Debian 13 Trixie
57685	Koinex		Upgrade server to Debian 13 Trixie
57727	Quickline		Zabbix Upgrade
57686	Internal		Test restore Piesup
57626	Internal		Gitlab upgrades (18.9.2)
57620	Internal		WARNING: Security: WordPress Versions on wey.tiger-computing.co.uk
57673	Global Brands		Upgrade servers to Debian 13 Trixie
57682	ERF Electrical		Upgrade servers to Debian 13 Trixie
57629	Sucden		Upgrade Uyuni
57137	Econic Bio		AWS billing alerts contact
57661	Internal		Add new Ubuntu kernel to check_puppetdb_kernels
57722	Sucden		iLO maintenance
57543	Quickline		WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk
57732	Troika		Bring up VPN tunnels
57158	Internal	03 Mar	Technical leaving actions for Terry Churchill
57574	Internal		Migrate Nextcloud to PostgreSQL
57677	BD Group		Upgrade servers to Debian 13 Trixie
57232	Gravytrain		Setup SecurityGroups for Gravytrain
57440	DLS Plastics		Zimbra question
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 30 Sep, 02 Nov, 07 Nov, 14 Nov, 27 Nov, 29 Dec, 28 Jan, 19 Feb	Ocado Firewall
56921	ATA Group		cron job to check disk usage
57662	Internal		Weekly checks
57545	Sucden	06 Mar	Rebuild interstar05/06
57719	Trident Honda		VM migration
57670	Internal		Identify client Debian systems not running on Trixie
57683	Entrepreneurs Circle		Upgrade server to Debian 13 Trixie
57674	Crystal Units		Upgrade servers to Debian 13 Trixie
57150	Ingeus		Important kubernetes change - ingeus

git hash: master (82f4628a)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.1.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	176.446 msec
System CPU time	23.728 msec
Total CPU time	200.174 msec
Elapsed time	270.511 msec
Context switches	231 voluntary, 28 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-04-10&start=2026-03-09
REMOTE_ADDR	10.42.140.187
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.1.0

Variable	Value
'end'	'2026-04-10'
'start'	'2026-03-09'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2026, 3, 9), 'end': datetime.date(2026, 4, 10)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2026-04-10&start=2026-03-09' [GET]>
tickets	[<Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=8108, rt_number=57695, queue=Requests, subject=fw.midnighthax.com configure graceful shutdown on power outage., ticket_status=open, client=Midnight Hax, priority=42, created=2026-03-18 16:29:33, last_txn_id=0>, <Ticket(id=7876, rt_number=57434, queue=Requests, subject=Debian ELTS research, ticket_status=closed, client=Internal, priority=43, created=2026-02-19 11:45:04, last_txn_id=0>, <Ticket(id=8120, rt_number=57707, queue=Requests, subject=Azura - Ocado vpn certificates, ticket_status=open, client=Azura, priority=41, created=2026-03-20 11:17:03, last_txn_id=0>, <Ticket(id=7771, rt_number=57233, queue=Requests, subject=Look into Phishingtackle , ticket_status=open, client=Internal, priority=45, created=2026-02-09 11:41:47, last_txn_id=0>, <Ticket(id=7687, rt_number=57149, queue=Requests, subject=Important kubernetes change - geograph, ticket_status=open, client=Geograph, priority=46, created=2026-01-30 12:15:59, last_txn_id=0>, <Ticket(id=7011, rt_number=56447, queue=Requests, subject=Troika Support, ticket_status=open, client=Troika, priority=9, created=2025-11-18 10:19:39, last_txn_id=0>, <Ticket(id=7713, rt_number=57175, queue=Requests, subject=crl expiry check, ticket_status=open, client=Internal, priority=46, created=2026-02-02 09:57:12, last_txn_id=0>, <Ticket(id=7940, rt_number=57527, queue=Requests, subject=QNAP/Firewall health-checks, ticket_status=resolved, client=Troika, priority=3, created=2026-03-02 10:48:48, last_txn_id=0>, <Ticket(id=7971, rt_number=57558, queue=Requests, subject=Confirmation of Global Admin Access Requirement, ticket_status=open, client=Tangram, priority=43, created=2026-03-06 10:36:53, last_txn_id=0>, <Ticket(id=8137, rt_number=57724, queue=Requests, subject=Weekly checks, ticket_status=resolved, client=Internal, priority=41, created=2026-03-24 00:00:02, last_txn_id=0>, <Ticket(id=8063, rt_number=57650, queue=Requests, subject=CrackArmor: Multiple vulnerabilities in AppArmor, ticket_status=open, client=Sucden, priority=62, created=2026-03-16 10:25:28, last_txn_id=0>, <Ticket(id=8077, rt_number=57664, queue=Requests, subject=OpenAthens server patching, ticket_status=open, client=JISC, priority=62, created=2026-03-17 08:04:05, last_txn_id=0>, <Ticket(id=8091, rt_number=57678, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=open, client=Top To Toe, priority=42, created=2026-03-17 16:39:36, last_txn_id=0>, <Ticket(id=8084, rt_number=57671, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=JISC, priority=62, created=2026-03-17 15:35:58, last_txn_id=0>, <Ticket(id=7424, rt_number=56919, queue=Requests, subject=Remove Ingeus systems from support, ticket_status=open, client=Ingeus, priority=47, created=2026-01-06 12:58:19, last_txn_id=0>, <Ticket(id=7734, rt_number=57196, queue=Requests, subject=Expiring gpg key nww, ticket_status=resolved, client=Internal, priority=45, created=2026-02-04 09:11:43, last_txn_id=0>, <Ticket(id=7942, rt_number=57529, queue=Requests, subject=gallus.rotastat.com SSL/TLS certificate expiry, ticket_status=open, client=Rotastat, priority=44, created=2026-03-02 11:02:49, last_txn_id=0>, <Ticket(id=8065, rt_number=57652, queue=Requests, subject=Split out postgres puppetry for ocado/ford, ticket_status=resolved, client=Internal, priority=41, created=2026-03-16 12:20:40, last_txn_id=0>, <Ticket(id=7943, rt_number=57530, queue=Requests, subject=kae gpg key expiry, ticket_status=closed, client=Internal, priority=42, created=2026-03-02 11:22:36, last_txn_id=0>, <Ticket(id=8073, rt_number=57660, queue=Requests, subject=Secrets in iac-puppet, ticket_status=resolved, client=OpenCorporates, priority=42, created=2026-03-16 16:13:37, last_txn_id=0>, <Ticket(id=6914, rt_number=56348, queue=Requests, subject=Ocado Firewall (consultancy), ticket_status=closed, client=Azura, priority=49, created=2025-11-06 13:23:50, last_txn_id=0>, <Ticket(id=7874, rt_number=57432, queue=Requests, subject=Test restore Nextcloud, ticket_status=closed, client=Internal, priority=44, created=2026-02-18 17:33:22, last_txn_id=0>, <Ticket(id=8028, rt_number=57615, queue=Requests, subject=Network Outage 5-6pm today, ticket_status=closed, client=AskBio, priority=61, created=2026-03-10 11:14:13, last_txn_id=0>, <Ticket(id=7800, rt_number=57358, queue=Requests, subject=Scripts to help with network testing, ticket_status=closed, client=Sucden, priority=64, created=2026-02-11 16:13:30, last_txn_id=0>, <Ticket(id=8040, rt_number=57627, queue=Requests, subject=Geograph Gitlab upgrade (18.9.2), ticket_status=closed, client=Geograph, priority=41, created=2026-03-11 15:18:59, last_txn_id=0>, <Ticket(id=8024, rt_number=57611, queue=Requests, subject=crylonlis2024 RHEL renewal , ticket_status=open, client=Crystal Units, priority=63, created=2026-03-10 09:31:56, last_txn_id=0>, <Ticket(id=8078, rt_number=57665, queue=Requests, subject=ford1/2 SSL/TLS certificate expiry (customgeophev.com), ticket_status=open, client=Azura, priority=42, created=2026-03-17 08:12:26, last_txn_id=0>, <Ticket(id=8097, rt_number=57684, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=stalled, client=Imoves, priority=42, created=2026-03-17 17:05:06, last_txn_id=0>, <Ticket(id=8088, rt_number=57675, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=AskBio, priority=62, created=2026-03-17 16:08:14, last_txn_id=0>, <Ticket(id=7980, rt_number=57567, queue=Requests, subject=Oracle Linux Patching - 60 day cycle, ticket_status=open, client=Sucden, priority=63, created=2026-03-09 12:36:41, last_txn_id=0>, <Ticket(id=8066, rt_number=57653, queue=Requests, subject=Configure Fivetran access to Ocado* servers, ticket_status=open, client=Azura, priority=42, created=2026-03-16 12:22:50, last_txn_id=0>, <Ticket(id=7939, rt_number=57526, queue=Requests, subject=New client onboarding (Pre-Contract Checks): Troika, ticket_status=resolved, client=Troika, priority=3, created=2026-03-02 10:47:22, last_txn_id=2464000>, <Ticket(id=8020, rt_number=57607, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-03-10 00:00:06, last_txn_id=0>, <Ticket(id=8093, rt_number=57680, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=Trident Honda, priority=62, created=2026-03-17 16:51:11, last_txn_id=0>, <Ticket(id=8113, rt_number=57700, queue=Requests, subject=declan and duffman decom, ticket_status=open, client=Sucden, priority=42, created=2026-03-19 10:33:36, last_txn_id=0>, <Ticket(id=8139, rt_number=57726, queue=Requests, subject=Ingeus: login to Azure, ticket_status=resolved, client=Ingeus, priority=41, created=2026-03-24 00:00:06, last_txn_id=0>, <Ticket(id=8092, rt_number=57679, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=stalled, client=Rotastat, priority=42, created=2026-03-17 16:45:52, last_txn_id=0>, <Ticket(id=8041, rt_number=57628, queue=Requests, subject=Tangram Gitlab upgrade (18.9.2), ticket_status=closed, client=Tangram, priority=41, created=2026-03-11 15:21:15, last_txn_id=0>, <Ticket(id=7794, rt_number=57352, queue=Requests, subject=Configure mail relaying for cron script, ticket_status=open, client=ATA Group, priority=65, created=2026-02-11 11:20:47, last_txn_id=0>, <Ticket(id=7986, rt_number=57573, queue=Requests, subject=Setup Lets Encrypt for DLS Zimbra servers (consultancy) , ticket_status=resolved, client=DLS Plastics, priority=3, created=2026-03-09 14:38:08, last_txn_id=0>, <Ticket(id=8085, rt_number=57672, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=Cirencester College, priority=42, created=2026-03-17 15:51:12, last_txn_id=0>, <Ticket(id=8081, rt_number=57668, queue=Requests, subject=Trying out a merge with new IAM role for external collaborator data transfer, ticket_status=resolved, client=None, priority=2, created=2026-03-17 11:38:32, last_txn_id=0>, <Ticket(id=7690, rt_number=57152, queue=Requests, subject=Important kubernetes change - tangram, ticket_status=resolved, client=Tangram, priority=46, created=2026-01-30 12:34:56, last_txn_id=0>, <Ticket(id=8030, rt_number=57617, queue=Requests, subject=Double-check anti-spam measures for Tiger (SPF/DKIM/etc...), ticket_status=closed, client=Internal, priority=42, created=2026-03-10 14:41:23, last_txn_id=0>, <Ticket(id=8029, rt_number=57616, queue=Requests, subject=cleanup munin remnants, ticket_status=closed, client=Internal, priority=42, created=2026-03-10 12:17:17, last_txn_id=0>, <Ticket(id=7689, rt_number=57151, queue=Requests, subject=Important kubernetes change - sysdoc, ticket_status=resolved, client=Sysdoc, priority=45, created=2026-01-30 12:23:35, last_txn_id=0>, <Ticket(id=8094, rt_number=57681, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=TCV, priority=42, created=2026-03-17 16:57:30, last_txn_id=0>, <Ticket(id=8098, rt_number=57685, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=open, client=Koinex, priority=22, created=2026-03-17 17:07:36, last_txn_id=0>, <Ticket(id=8140, rt_number=57727, queue=Requests, subject=Zabbix Upgrade, ticket_status=stalled, client=Quickline, priority=61, created=2026-03-24 07:59:20, last_txn_id=0>, <Ticket(id=8099, rt_number=57686, queue=Requests, subject=Test restore Piesup, ticket_status=resolved, client=Internal, priority=41, created=2026-03-17 17:50:54, last_txn_id=0>, <Ticket(id=8039, rt_number=57626, queue=Requests, subject=Gitlab upgrades (18.9.2), ticket_status=closed, client=Internal, priority=41, created=2026-03-11 15:16:51, last_txn_id=0>, <Ticket(id=8033, rt_number=57620, queue=Requests, subject=WARNING: Security: WordPress Versions on 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client=Internal, priority=41, created=2026-03-16 16:33:29, last_txn_id=0>, <Ticket(id=8135, rt_number=57722, queue=Requests, subject=iLO maintenance , ticket_status=autoclose, client=Sucden, priority=1, created=2026-03-23 16:42:50, last_txn_id=0>, <Ticket(id=7956, rt_number=57543, queue=Requests, subject=WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk, ticket_status=open, client=Quickline, priority=44, created=2026-03-03 09:25:16, last_txn_id=0>, <Ticket(id=8145, rt_number=57732, queue=Requests, subject=Bring up VPN tunnels, ticket_status=new, client=Troika, priority=41, created=2026-03-24 14:38:22, last_txn_id=0>, <Ticket(id=7696, rt_number=57158, queue=Requests, subject=Technical leaving actions for Terry Churchill, ticket_status=closed, client=Internal, priority=45, created=2026-01-30 16:30:03, last_txn_id=0>, <Ticket(id=7987, rt_number=57574, queue=Requests, subject=Migrate Nextcloud to PostgreSQL, ticket_status=stalled, client=Internal, priority=43, created=2026-03-09 20:41:47, last_txn_id=0>, <Ticket(id=8090, rt_number=57677, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=BD Group, priority=62, created=2026-03-17 16:31:48, last_txn_id=0>, <Ticket(id=7770, rt_number=57232, queue=Requests, subject=Setup SecurityGroups for Gravytrain, ticket_status=open, client=Gravytrain, priority=45, created=2026-02-09 10:55:02, last_txn_id=0>, <Ticket(id=7882, rt_number=57440, queue=Requests, subject=Zimbra question, ticket_status=resolved, client=DLS Plastics, priority=24, created=2026-02-20 17:48:01, last_txn_id=0>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=resolved, client=Azura, priority=55, created=2025-04-28 12:59:59, last_txn_id=0>, <Ticket(id=7426, rt_number=56921, queue=Requests, subject=cron job to check disk usage, ticket_status=open, client=ATA Group, priority=7, created=2026-01-06 13:51:37, last_txn_id=0>, <Ticket(id=8075, rt_number=57662, queue=Requests, subject=Weekly checks, ticket_status=resolved, client=Internal, priority=41, created=2026-03-17 00:00:02, last_txn_id=0>, <Ticket(id=7958, rt_number=57545, queue=Requests, subject=Rebuild interstar05/06, ticket_status=resolved, client=Sucden, priority=3, created=2026-03-03 17:29:42, last_txn_id=0>, <Ticket(id=8132, rt_number=57719, queue=Requests, subject=VM migration, ticket_status=open, client=Trident Honda, priority=41, created=2026-03-23 12:15:46, last_txn_id=0>, <Ticket(id=8083, rt_number=57670, queue=Requests, subject=Identify client Debian systems not running on Trixie, ticket_status=resolved, client=Internal, priority=41, created=2026-03-17 13:04:36, last_txn_id=0>, <Ticket(id=8096, rt_number=57683, queue=Requests, subject=Upgrade server to Debian 13 Trixie, ticket_status=open, client=Entrepreneurs Circle, priority=62, created=2026-03-17 17:03:21, last_txn_id=0>, <Ticket(id=8087, rt_number=57674, queue=Requests, subject=Upgrade servers to Debian 13 Trixie, ticket_status=open, client=Crystal Units, priority=62, created=2026-03-17 16:02:57, last_txn_id=0>, <Ticket(id=7688, rt_number=57150, queue=Requests, subject=Important kubernetes change - ingeus, ticket_status=resolved, client=Ingeus, priority=45, created=2026-01-30 12:20:27, last_txn_id=0>]

Client updates report (Requests)

09 Mar - 10 Apr

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-03-24 15:34:42.519840	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.519929	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.519941	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.519950	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.519956	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.519963	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.519969	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.519975	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.519982	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.519988	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.519994	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520000	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520006	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520011	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520018	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520024	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520030	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520036	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520041	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520047	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520053	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520059	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520065	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520070	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520076	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520082	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520088	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520093	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520099	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520124	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520134	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520144	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520153	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520163	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520172	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520180	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520190	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520198	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520204	xxx	./services/model.py:838
DEBUG	2026-03-24 15:34:42.520210	xxx	./services/model.py:838