Client updates report (Requests)

09 Feb - 13 Mar

RT	Client	Replies missed	Subject
57059	None		AWS IAM role permission and access
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
57434	Internal	07 Mar	Debian ELTS research
57230	Lantech		Request to increase File Upload & related variables for moodle.ipa.ie (Client: IPA)
56642	Advensys		Arpino Warehouse Move - Urgent
57233	Internal		Look into Phishingtackle
57095	ATA Group	09 Feb, 19 Feb	Access to ATA group infrastructure
56273	AskBio		Drive failure darkmatter.synpromics.com
56639	ATA Group	12 Feb	Contract for 2026
57386	JISC	20 Feb	OpenAthens server patching
56818	OGT		Upgrade mickey.internal.ogtip.com to Debian 13 Trixie
57338	Internal		Weekly checks
57229	Sucden		Access to performance monitoring dashboards
57149	Geograph	04 Feb, 17 Feb, 23 Feb, 27 Feb, 10 Mar	Important kubernetes change - geograph
57172	Rotastat		Possible Java SSL Issue
56817	OGT		Upgrade granddad.internal.ogtip.com to Debian 13 Trixie
56447	Troika		Troika Support
57175	Internal	09 Feb, 13 Feb, 25 Feb, 03 Mar	crl expiry check
57083	Koinex		Possible firewall issue
55616	OGT		OGT OS upgrades (Debian 10)
57234	Sucden		Ubuntu Patching
57488	Internal		Monthly certificate expiry check
57527	Troika	05 Mar	QNAP/Firewall health-checks
57226	Rotastat		Switch from Duplicity to Restic
57558	Tangram		Confirmation of Global Admin Access Requirement
57482	Globecast		DNS updates
57304	Internal		Upgrade wey to Debian 13 (trixie)
55156	ATA Group	17 Oct, 28 Oct, 03 Nov, 20 Nov, 27 Nov, 04 Dec, 15 Dec, 16 Jan, 27 Jan	Upgrade project
57196	Internal	13 Feb, 25 Feb, 03 Mar	Expiring gpg key nww
56973	Azura		Azura Expiring VPN certs
57567	Sucden		Oracle Linux Patching - 60 day cycle
57135	Sysdoc		Kuberetes logs
57210	OpenCorporates		OC shutdowns
57383	Internal		Weekly checks
57348	Internal		GitLab upgrades (18.8.4)
57350	Geograph		Geograph Gitlab upgrade (18.8.4)
57108	AskBio		Passwordless login on Jura, Coll and Iona
57349	Tangram		Tangram Gitlab upgrade (18.8.4)
57450	AskBio		EDB Trip
57227	Sucden	16 Feb	Hardware checks timeouts
57346	Lantech		Request to disable and remove older versions of PHP for moodle.ipa.ie
57479	Ingeus		Ingeus: login to Azure
57362	Crystal Units		need to add one more printer on the server
57529	Rotastat		gallus.rotastat.com SSL/TLS certificate expiry
56410	Sucden	17 Jan	interstar07-10
57472	Tangram		Tangram Gitlab upgrade (18.9.1)
57533	Tangram		Gitlab persistent volume filling up
57121	AskBio		RTP question
57363	BD Group	17 Feb	Re: eFiling Server Config
57219	Lantech		Increase IPA PHP Limit
57360	Internal		Repair virt-manager on my laptop
57199	Tangram	17 Feb	tangram staging cluster connectivity issues
57424	Cirencester College		Planned maintenance: 19/02/2026 @ 02:00h
57428	OpenCorporates		Request for S3 file cleanup and CSV upload (AWS Production)
57470	Internal		Gitlab upgrades (18.9.1)
57364	Sucden	17 Feb	Https/Jenkins
57471	Geograph		Geograph Gitlab upgrade (18.9.1)
57476	ATA Group		Spike on data usage
57371	Sucden	21 Feb	Performance monitoring dashboards - per process stats
57530	Internal	05 Mar	kae gpg key expiry
56752	OpenCorporates		OC - Quote to remove all hardware from Sysgroup
57444	Internal	26 Feb	Error in backuppc config
57524	Top To Toe		gait-prod.toptotoe.com expired crl
57535	Novadata		RE: Resolved: NovaData expiring VPN certs
56348	Azura	06 Feb, 13 Feb, 19 Feb, 25 Feb	Ocado Firewall (consultancy)
57432	Internal	25 Feb, 03 Mar, 12 Mar	Test restore Nextcloud
57453	Internal		Weekly checks
57343	OpenCorporates		SSH Access to prod-dc
57532	AskBio		Skye, Talisker, DarkMatter & Macleod outage
57615	AskBio		Network Outage 5-6pm today
57358	Sucden	16 Feb, 21 Feb	Scripts to help with network testing
57627	Geograph		Geograph Gitlab upgrade (18.9.2)
57611	Crystal Units		crylonlis2024 RHEL renewal
57526	Troika		New client onboarding (Pre-Contract Checks): Troika
57607	Internal		Weekly checks
57451	Advensys		Arpino Warehouse Site Visit
57628	Tangram		Tangram Gitlab upgrade (18.9.2)
57538	Internal		Purge old client password records
57151	Sysdoc	04 Feb, 19 Feb, 25 Feb, 05 Mar	Important kubernetes change - sysdoc
57483	Internal		Clean up restic backup monitoring on Gallus
57539	Internal		Weekly checks
57573	DLS Plastics	12 Mar	Setup Lets Encrypt for DLS Zimbra servers (consultancy)
57352	ATA Group	06 Mar	Configure mail relaying for cron script
57152	Tangram	04 Feb, 16 Feb, 25 Feb, 05 Mar	Important kubernetes change - tangram
57617	Internal		Double-check anti-spam measures for Tiger (SPF/DKIM/etc...)
57616	Internal		cleanup munin remnants
57626	Internal		Gitlab upgrades (18.9.2)
57620	Internal		WARNING: Security: WordPress Versions on wey.tiger-computing.co.uk
57543	Quickline		WARNING: HTTP: Zabbix HTTPS Cert on aql-svr-zabbix-app.quickline.co.uk
57629	Sucden		Upgrade Uyuni
57137	Econic Bio		AWS billing alerts contact
56919	Ingeus		Remove Ingeus systems from support
57158	Internal	12 Feb, 23 Feb, 03 Mar	Technical leaving actions for Terry Churchill
57438	BD Group	02 Mar	Amend eFiling apache logging config
57555	Cirencester College		Suspending Active Monitoring - March 30th
57456	Tangram		K8s access
57545	Sucden	06 Mar	Rebuild interstar05/06
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 30 Sep, 02 Nov, 07 Nov, 14 Nov, 27 Nov, 29 Dec, 28 Jan, 19 Feb	Ocado Firewall
57574	Internal		Migrate Nextcloud to PostgreSQL
57232	Gravytrain		Setup SecurityGroups for Gravytrain
57440	DLS Plastics	01 Mar, 11 Mar	Zimbra question
57150	Ingeus	04 Feb, 16 Feb, 25 Feb, 05 Mar	Important kubernetes change - ingeus
56921	ATA Group	16 Feb, 26 Feb, 04 Mar	cron job to check disk usage

git hash: master (4425ed35)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.0	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	397.052 msec
System CPU time	28.705 msec
Total CPU time	425.757 msec
Elapsed time	574.567 msec
Context switches	435 voluntary, 388 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-03-13&start=2026-02-09
REMOTE_ADDR	10.42.140.187
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2026-03-13'
'start'	'2026-02-09'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2026, 2, 9), 'end': datetime.date(2026, 3, 13)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2026-03-13&start=2026-02-09' [GET]>
tickets	[<Ticket(id=7564, rt_number=57059, queue=Requests, subject=AWS IAM role permission and access, ticket_status=closed, client=None, priority=4, created=2026-01-15 12:16:02, last_txn_id=0>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=7876, rt_number=57434, queue=Requests, subject=Debian ELTS research, ticket_status=closed, client=Internal, priority=43, created=2026-02-19 11:45:04, last_txn_id=0>, <Ticket(id=7768, rt_number=57230, queue=Requests, subject=Request to increase File Upload & related variables for moodle.ipa.ie (Client: IPA), ticket_status=closed, client=Lantech, priority=21, created=2026-02-09 10:28:27, last_txn_id=0>, <Ticket(id=7174, rt_number=56642, queue=Requests, subject=Arpino Warehouse Move - Urgent, ticket_status=closed, client=Advensys, priority=48, created=2025-12-01 14:29:19, last_txn_id=0>, <Ticket(id=7771, rt_number=57233, queue=Requests, subject=Look into Phishingtackle , ticket_status=open, client=Internal, priority=45, created=2026-02-09 11:41:47, last_txn_id=0>, <Ticket(id=7633, rt_number=57095, queue=Requests, subject=Access to ATA group infrastructure , ticket_status=closed, client=ATA Group, priority=5, created=2026-01-22 10:29:45, last_txn_id=0>, <Ticket(id=6839, rt_number=56273, queue=Requests, subject=Drive failure darkmatter.synpromics.com, ticket_status=closed, client=AskBio, priority=69, created=2025-10-28 11:07:22, last_txn_id=0>, <Ticket(id=7171, rt_number=56639, queue=Requests, subject=Contract for 2026, ticket_status=closed, client=ATA Group, priority=7, created=2025-12-01 11:19:13, last_txn_id=0>, <Ticket(id=7828, rt_number=57386, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=62, created=2026-02-17 08:03:19, last_txn_id=0>, <Ticket(id=7353, rt_number=56818, queue=Requests, subject=Upgrade mickey.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-12-24 09:39:06, last_txn_id=0>, <Ticket(id=7780, rt_number=57338, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-02-10 00:00:05, last_txn_id=0>, <Ticket(id=7767, rt_number=57229, queue=Requests, subject=Access to performance monitoring dashboards, ticket_status=closed, client=Sucden, priority=62, created=2026-02-09 10:27:41, last_txn_id=0>, <Ticket(id=7687, rt_number=57149, queue=Requests, subject=Important kubernetes change - geograph, ticket_status=open, client=Geograph, priority=46, created=2026-01-30 12:15:59, last_txn_id=0>, <Ticket(id=7710, rt_number=57172, queue=Requests, subject=Possible Java SSL Issue, ticket_status=closed, client=Rotastat, priority=43, created=2026-02-02 08:06:17, last_txn_id=0>, <Ticket(id=7352, rt_number=56817, queue=Requests, subject=Upgrade granddad.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-12-24 09:38:32, last_txn_id=0>, <Ticket(id=7011, rt_number=56447, queue=Requests, subject=Troika Support, ticket_status=open, client=Troika, priority=9, created=2025-11-18 10:19:39, last_txn_id=0>, <Ticket(id=7713, rt_number=57175, queue=Requests, subject=crl expiry check, ticket_status=open, client=Internal, priority=46, created=2026-02-02 09:57:12, last_txn_id=0>, <Ticket(id=7620, rt_number=57083, queue=Requests, subject=Possible firewall issue, ticket_status=closed, client=Koinex, priority=44, created=2026-01-20 14:06:13, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=open, client=OGT, priority=52, created=2025-08-11 10:42:34, last_txn_id=0>, <Ticket(id=7772, rt_number=57234, queue=Requests, subject=Ubuntu Patching, ticket_status=closed, client=Sucden, priority=62, created=2026-02-09 12:00:14, last_txn_id=0>, <Ticket(id=7933, rt_number=57488, queue=Requests, subject=Monthly certificate expiry check, ticket_status=closed, client=Internal, priority=1, created=2026-03-02 00:00:04, last_txn_id=0>, <Ticket(id=7940, rt_number=57527, queue=Requests, subject=QNAP/Firewall health-checks, ticket_status=resolved, client=Troika, priority=3, created=2026-03-02 10:48:48, last_txn_id=0>, <Ticket(id=7764, rt_number=57226, queue=Requests, subject=Switch from Duplicity to Restic, ticket_status=closed, client=Rotastat, priority=43, created=2026-02-09 09:45:35, last_txn_id=0>, <Ticket(id=7971, rt_number=57558, queue=Requests, subject=Confirmation of Global Admin Access Requirement, ticket_status=open, client=Tangram, priority=44, created=2026-03-06 10:36:53, last_txn_id=0>, <Ticket(id=7927, rt_number=57482, queue=Requests, subject=DNS updates, ticket_status=closed, client=Globecast, priority=42, created=2026-02-26 16:18:37, last_txn_id=0>, <Ticket(id=7778, rt_number=57304, queue=Requests, subject=Upgrade wey to Debian 13 (trixie), ticket_status=closed, client=Internal, priority=61, created=2026-02-09 22:31:02, last_txn_id=0>, <Ticket(id=5830, rt_number=55156, queue=Requests, subject=Upgrade project, ticket_status=closed, client=ATA Group, priority=53, created=2025-06-18 17:21:15, last_txn_id=2427762>, <Ticket(id=7734, rt_number=57196, queue=Requests, subject=Expiring gpg key nww, ticket_status=closed, client=Internal, priority=45, created=2026-02-04 09:11:43, last_txn_id=0>, <Ticket(id=7478, rt_number=56973, queue=Requests, subject=Azura Expiring VPN certs, ticket_status=closed, client=Azura, priority=44, created=2026-01-12 14:39:35, last_txn_id=0>, <Ticket(id=7980, rt_number=57567, queue=Requests, subject=Oracle Linux Patching - 60 day cycle, ticket_status=open, client=Sucden, priority=63, created=2026-03-09 12:36:41, last_txn_id=0>, <Ticket(id=7673, rt_number=57135, queue=Requests, subject=Kuberetes logs, ticket_status=closed, client=Sysdoc, priority=43, created=2026-01-29 09:48:25, last_txn_id=0>, <Ticket(id=7748, rt_number=57210, queue=Requests, subject=OC shutdowns, ticket_status=closed, client=OpenCorporates, priority=62, created=2026-02-05 16:23:39, last_txn_id=0>, <Ticket(id=7825, rt_number=57383, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-02-17 00:00:02, last_txn_id=0>, <Ticket(id=7790, rt_number=57348, queue=Requests, subject=GitLab upgrades (18.8.4), ticket_status=closed, client=Internal, priority=41, created=2026-02-11 09:06:17, last_txn_id=0>, <Ticket(id=7792, rt_number=57350, queue=Requests, subject=Geograph Gitlab upgrade (18.8.4), ticket_status=closed, client=Geograph, priority=41, created=2026-02-11 09:10:53, last_txn_id=0>, <Ticket(id=7646, rt_number=57108, queue=Requests, subject=Passwordless login on Jura, Coll and Iona , ticket_status=closed, client=AskBio, priority=3, created=2026-01-26 10:15:50, last_txn_id=0>, <Ticket(id=7791, rt_number=57349, queue=Requests, subject=Tangram Gitlab upgrade (18.8.4), ticket_status=closed, client=Tangram, priority=41, created=2026-02-11 09:07:23, last_txn_id=0>, <Ticket(id=7892, rt_number=57450, queue=Requests, subject=EDB Trip, ticket_status=closed, client=AskBio, priority=0, created=2026-02-23 14:50:44, last_txn_id=0>, <Ticket(id=7765, rt_number=57227, queue=Requests, subject=Hardware checks timeouts, ticket_status=closed, client=Sucden, priority=43, created=2026-02-09 09:59:37, last_txn_id=0>, <Ticket(id=7788, rt_number=57346, queue=Requests, subject=Request to disable and remove older versions of PHP for moodle.ipa.ie, ticket_status=closed, client=Lantech, priority=22, created=2026-02-10 15:43:21, last_txn_id=0>, <Ticket(id=7924, rt_number=57479, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2026-02-26 00:00:05, last_txn_id=0>, <Ticket(id=7804, rt_number=57362, queue=Requests, subject=need to add one more printer on the server, ticket_status=closed, client=Crystal Units, priority=61, created=2026-02-12 07:02:17, last_txn_id=0>, <Ticket(id=7942, rt_number=57529, queue=Requests, subject=gallus.rotastat.com SSL/TLS certificate expiry, ticket_status=open, client=Rotastat, priority=44, created=2026-03-02 11:02:49, last_txn_id=0>, <Ticket(id=6974, rt_number=56410, queue=Requests, subject=interstar07-10, ticket_status=closed, client=Sucden, priority=8, created=2025-11-13 17:12:06, last_txn_id=0>, <Ticket(id=7917, rt_number=57472, queue=Requests, subject=Tangram Gitlab upgrade (18.9.1), ticket_status=closed, client=Tangram, priority=42, created=2026-02-25 10:10:57, last_txn_id=0>, <Ticket(id=7946, rt_number=57533, queue=Requests, subject=Gitlab persistent volume filling up, ticket_status=closed, client=Tangram, priority=41, created=2026-03-02 13:30:00, last_txn_id=0>, <Ticket(id=7659, rt_number=57121, queue=Requests, subject=RTP question, ticket_status=closed, client=AskBio, priority=4, created=2026-01-27 14:17:52, last_txn_id=0>, <Ticket(id=7805, 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Client updates report (Requests)

09 Feb - 13 Mar

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-03-27 10:13:56.104949	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105005	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105017	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105026	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105033	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105041	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105048	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105055	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105067	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105074	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105081	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105088	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105095	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105102	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105108	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105114	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105121	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105127	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105133	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105140	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105146	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105153	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105159	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105165	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105172	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105178	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105185	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105191	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105197	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105203	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105210	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105217	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105223	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105229	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105236	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105242	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105248	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105255	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105261	xxx	./services/model.py:838
DEBUG	2026-03-27 10:13:56.105268	xxx	./services/model.py:838