Client updates report (Requests)

26 Jan - 27 Feb

RT Client Replies missed Subject
57059 None 04 Feb AWS IAM role permission and access
57183 ITC Compliance SSH key
54155 Internal 20 Mar RE: Fwd: Migration of 3CX Server
57434 Internal Debian ELTS research
57352 ATA Group Configure mail relaying for cron script
57098 Ingeus Azure account lockout
57230 Lantech Request to increase File Upload & related variables for moodle.ipa.ie (Client: IPA)
56642 Advensys Arpino Warehouse Move - Urgent
56617 Internal 14 Jan, 04 Feb SSH keys for TPC
57095 ATA Group 29 Jan, 09 Feb, 19 Feb Access to ATA group infrastructure
56273 AskBio Drive failure darkmatter.synpromics.com
56639 ATA Group 12 Feb Contract for 2026
57386 JISC 20 Feb OpenAthens server patching
57128 OpenCorporates Stop Data Sync on Jupyter
56908 AskBio Replace Duplicity with Restic
56982 Lantech IPA
57119 Crystal Units cuin site 2 printer to be put onto server lisec if not already there please check
56960 OGT Spare disks for Rodney
56693 Internal Create accounts for Jonathan Wiltshire - ISO 27001 audit
56818 OGT 17 Feb Upgrade mickey.internal.ogtip.com to Debian 13 Trixie
57338 Internal Weekly checks
57229 Sucden Access to performance monitoring dashboards
57141 OpenCorporates Jupyter server shutdown
57168 Internal Monthly certificate expiry check
57172 Rotastat Possible Java SSL Issue
57131 Entrepreneurs Circle Traffic Spike Expected – Sunday 8th February, 9pm
56817 OGT Upgrade granddad.internal.ogtip.com to Debian 13 Trixie
57179 Sucden Performance Stats on Interstar07-10
57083 Koinex 27 Jan Possible firewall issue
57122 OGT Site outage
57079 Gravytrain www.bedfordinsuranceforbusiness.co.uk HTTPS timeouts on web.prod.bf2.bedfordinsurance.co.uk
57234 Sucden Ubuntu Patching
57161 BD Group CRITICAL: HTTP: www.1stchoice-formations.co.uk HTTPS on ef-v5-nodes.c.ef-platform.internal
57073 AskBio Replace Duplicity with Restic (Consultancy)
57129 Global Brands lines are going down
57165 Internal Upgrade woodlands.midnighthax.com
57112 OpenCorporates Server shutdown
57189 Rotastat Gallus fails boot at herschel mountpoint
57226 Rotastat Switch from Duplicity to Restic
57482 Globecast DNS updates
57159 Ingeus Ingeus: login to Azure
57180 Rotastat Gallus is going for a reboot
57113 Internal AWS Health Event | eu-west-2 | Account: 441944174507
57116 Internal Weekly checks
57304 Internal Upgrade wey to Debian 13 (trixie)
57186 Internal Purge old client password records
55156 ATA Group 17 Oct, 28 Oct, 03 Nov, 20 Nov, 27 Nov, 04 Dec, 15 Dec, 16 Jan, 27 Jan Upgrade project
57085 Tangram 23 Jan Etx-eks-production error logs in Datadog
57153 Sucden Current Load on Interstar04
57155 OpenCorporates Jupyter/ bot sync
57167 Internal Woodlands backups
57203 Gravytrain app.prod.qs1.grvytrn.co.uk unmerged configs
56229 OGT manuel.internal.ogtip.com predictive disk failure
57196 Internal 13 Feb, 25 Feb Expiring gpg key nww
56973 Azura 29 Jan Azura Expiring VPN certs
57135 Sysdoc 10 Feb Kuberetes logs
57210 OpenCorporates OC shutdowns
57383 Internal Weekly checks
57348 Internal GitLab upgrades (18.8.4)
57350 Geograph Geograph Gitlab upgrade (18.8.4)
57108 AskBio Passwordless login on Jura, Coll and Iona
57349 Tangram Tangram Gitlab upgrade (18.8.4)
57188 Internal Weekly checks
57190 Internal Rationalise Nextcloud certificate conflict
57181 Sucden Azure CLI
56971 Novadata 27 Jan NovaData expiring VPN certs
57197 OGT CRITICAL: NRPE Disk: All Disks on granddad.internal.ogtip.com
57450 AskBio EDB Trip
57227 Sucden 16 Feb Hardware checks timeouts
57346 Lantech Request to disable and remove older versions of PHP for moodle.ipa.ie
57479 Ingeus Ingeus: login to Azure
57362 Crystal Units need to add one more printer on the server
56410 Sucden 17 Jan interstar07-10
57472 Tangram Tangram Gitlab upgrade (18.9.1)
57121 AskBio 30 Jan RTP question
57363 BD Group 17 Feb Re: eFiling Server Config
57219 Lantech Increase IPA PHP Limit
57360 Internal Repair virt-manager on my laptop
57199 Tangram 17 Feb tangram staging cluster connectivity issues
57424 Cirencester College Planned maintenance: 19/02/2026 @ 02:00h
57428 OpenCorporates Request for S3 file cleanup and CSV upload (AWS Production)
57470 Internal Gitlab upgrades (18.9.1)
57364 Sucden 17 Feb Https/Jenkins
57471 Geograph Geograph Gitlab upgrade (18.9.1)
57476 ATA Group Spike on data usage
57371 Sucden 21 Feb Performance monitoring dashboards - per process stats
56752 OpenCorporates 28 Dec OC - Quote to remove all hardware from Sysgroup
57444 Internal Error in backuppc config
56348 Azura 23 Jan, 06 Feb, 13 Feb, 19 Feb, 25 Feb Ocado Firewall (consultancy)
57432 Internal 25 Feb Test restore Nextcloud
57453 Internal Weekly checks
57343 OpenCorporates SSH Access to prod-dc
57358 Sucden 16 Feb, 21 Feb Scripts to help with network testing
57149 Geograph 04 Feb, 17 Feb, 23 Feb Important kubernetes change - geograph
57451 Advensys Arpino Warehouse Site Visit
57152 Tangram 04 Feb, 16 Feb, 25 Feb Important kubernetes change - tangram
57151 Sysdoc 04 Feb, 19 Feb, 25 Feb Important kubernetes change - sysdoc
57483 Internal Clean up restic backup monitoring on Gallus
56919 Ingeus Remove Ingeus systems from support
57137 Econic Bio AWS billing alerts contact
57158 Internal 12 Feb, 23 Feb Technical leaving actions for Terry Churchill
57438 BD Group Amend eFiling apache logging config
57456 Tangram K8s access
54647 Azura 24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 30 Sep, 02 Nov, 07 Nov, 14 Nov, 27 Nov, 29 Dec, 28 Jan, 19 Feb Ocado Firewall
57150 Ingeus 04 Feb, 16 Feb, 25 Feb Important kubernetes change - ingeus
57440 DLS Plastics Zimbra question
57233 Internal Look into Phishingtackle
56921 ATA Group 05 Feb, 13 Feb, 26 Feb cron job to check disk usage
57232 Gravytrain Setup SecurityGroups for Gravytrain
55616 OGT OGT OS upgrades (Debian 10)

git hash: master (6c029d07)