Client updates report (Requests)

29 Dec - 30 Jan

RT	Client	Replies missed	Subject
57059	None		AWS IAM role permission and access
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
56978	Internal		Weekly checks
57096	ATA Group		Set up access to Zscaler for Tiger staff
57099	Geograph		GitLab upgrades (18.8.2)
56976	Internal		Renew staff gpg key - crb
57098	Ingeus		Azure account lockout
56642	Advensys	23 Jan	Arpino Warehouse Move - Urgent
56617	Internal	17 Dec, 14 Jan	SSH keys for TPC
56922	Novadata		AWS backups
56907	Ingeus		Azure account lockout
56490	OpenCorporates		Server Shutdown
56904	Ingeus		Ingeus: login to Azure
57090	Sucden		Sucden Patching Cycle
56815	Novadata	29 Dec	leonis technical off-boarding
57095	ATA Group	29 Jan	Access to ATA group infrastructure
56790	Sucden		Linux estate patching - January 2026
56273	AskBio		Drive failure darkmatter.synpromics.com
56644	Entrepreneurs Circle		CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org
56827	Internal		Weekly checks
56758	AskBio	23 Dec	New accounts
56901	Internal		Quarterly Ouse Failover Test
56902	Internal	08 Jan	Monthly certificate expiry check
56639	ATA Group	04 Jan, 19 Jan	Contract for 2026
56437	Gravytrain	13 Dec	Emails from prod.gt1.grvytrn.co.uk
56828	Internal		CRITICAL: Backups: Borgmatic on avon2.tcl.internal
56829	Internal		Upgrade Severn x3 to Trixie / Proxmox 9
56969	Internal		gosforth staff VPN expiry
57128	OpenCorporates		Stop Data Sync on Jupyter
56908	AskBio	08 Jan, 28 Jan	Replace Duplicity with Restic
57080	Sucden		Configure apt to not hold docker packages
56982	Lantech	26 Jan	IPA
56909	Internal		Test restore MediaWiki
56910	Cirencester College		OS Versions
57119	Crystal Units		cuin site 2 printer to be put onto server lisec if not already there please check
56960	OGT	20 Jan	Spare disks for Rodney
56979	Trident Honda		WARNING: System Health: Kitchen Sink on smbfs1.trident.lan
56693	Internal	11 Dec	Create accounts for Jonathan Wiltshire - ISO 27001 audit
56957	AskBio		Password link for the server
56915	Internal		Weekly checks
56914	Internal		Purge old client password records
56916	Internal		Upgrade tame to Debian 13 (trixie)
56911	Gravytrain		userauth_pubkey: key type ssh-rsa not in PubkeyAcceptedAlgorithms [preauth]
56940	Internal		Upgrade trent to Debian 13 (trixie)
56946	Tangram		Tangram Gitlab upgrade (18.7.1)
56927	ERF Electrical		Whitelist IP Address
56939	Global Brands		Lines at clay cross
56818	OGT	14 Jan, 23 Jan	Upgrade mickey.internal.ogtip.com to Debian 13 Trixie
56980	JISC	19 Jan	OpenAthens server patching
57149	Geograph		Important kubernetes change - geograph
56924	Internal		Upgrade mersey to Debian 13 (trixie)
57141	OpenCorporates		Jupyter server shutdown
56961	Internal	19 Jan	mersey.tiger-computing.co.uk failed DIMM
56830	Trident Honda	03 Jan, 14 Jan	Migrate from borg to restic
56934	Tangram		Keycloak for AirFlow
56970	AskBio		AskBio Expiring LDAP Certificates
56930	Internal		Upgrade thames to Debian 13 (trixie)
57062	ATA Group		Birchman / ATA - OS and DB Upgrade - SAP S/4HANA Upgrade Project
56945	Internal		GitLab upgrades (18.7.1)
56947	Geograph		Geograph Gitlab upgrade (18.7.1)
56948	Internal		Upgrade ouses to Debian 13 (trixie)
56975	Internal	15 Jan	Renew TCL GPG key - Meeting
57131	Entrepreneurs Circle		Traffic Spike Expected – Sunday 8th February, 9pm
56817	OGT	14 Jan, 23 Jan	Upgrade granddad.internal.ogtip.com to Debian 13 Trixie
56447	Troika	21 Jan	Troika Support
57083	Koinex	27 Jan	Possible firewall issue
57122	OGT		Site outage
57076	Internal		Upgrade lune to Debian 13 (trixie)
57078	Internal		Weekly checks
57079	Gravytrain		www.bedfordinsuranceforbusiness.co.uk HTTPS timeouts on web.prod.bf2.bedfordinsurance.co.uk
57055	Crystal Units		new printer to be installed on lisec server please
57073	AskBio		Replace Duplicity with Restic (Consultancy)
57129	Global Brands		lines are going down
57112	OpenCorporates		Server shutdown
56972	Internal	15 Jan	TCL expiring VPN certs
57102	Tangram		ETX Gitlab upgrade (18.8.2)
57113	Internal		AWS Health Event \| eu-west-2 \| Account: 441944174507
57116	Internal		Weekly checks
55156	ATA Group	17 Oct, 28 Oct, 03 Nov, 20 Nov, 27 Nov, 04 Dec, 15 Dec, 16 Jan, 27 Jan	Upgrade project
57085	Tangram	23 Jan	Etx-eks-production error logs in Datadog
57153	Sucden		Current Load on Interstar04
57155	OpenCorporates		Jupyter/ bot sync
56229	OGT	20 Dec, 14 Jan, 27 Jan	manuel.internal.ogtip.com predictive disk failure
56973	Azura	15 Jan, 29 Jan	Azura Expiring VPN certs
56919	Ingeus		Remove Ingeus systems from support
57135	Sysdoc		Kuberetes logs
57108	AskBio		Passwordless login on Jura, Coll and Iona
56971	Novadata	15 Jan, 27 Jan	NovaData expiring VPN certs
56410	Sucden	07 Jan	interstar07-10
57121	AskBio		RTP question
56348	Azura	29 Dec, 08 Jan, 14 Jan, 23 Jan	Ocado Firewall (consultancy)
56752	OpenCorporates	23 Dec	OC - Quote to remove all hardware from Sysgroup
57152	Tangram		Important kubernetes change - tangram
57151	Sysdoc		Important kubernetes change - sysdoc
57137	Econic Bio		AWS billing alerts contact
57158	Internal		Technical leaving actions for Terry Churchill
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 30 Sep, 02 Nov, 07 Nov, 14 Nov, 27 Nov, 29 Dec, 28 Jan	Ocado Firewall
56921	ATA Group	18 Jan, 28 Jan	cron job to check disk usage
57150	Ingeus		Important kubernetes change - ingeus

git hash: master (b637c68b)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.1.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	278.100 msec
System CPU time	8.330 msec
Total CPU time	286.430 msec
Elapsed time	375.420 msec
Context switches	292 voluntary, 10 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-01-30&start=2025-12-29
REMOTE_ADDR	10.42.140.159
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.1.0

Variable	Value
'end'	'2026-01-30'
'start'	'2025-12-29'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 12, 29), 'end': datetime.date(2026, 1, 30)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2026-01-30&start=2025-12-29' [GET]>
tickets	[<Ticket(id=7564, rt_number=57059, queue=Requests, subject=AWS IAM role permission and access, ticket_status=closed, client=None, priority=4, created=2026-01-15 12:16:02, last_txn_id=0>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=7483, rt_number=56978, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-01-13 00:00:06, last_txn_id=0>, <Ticket(id=7634, rt_number=57096, queue=Requests, subject=Set up access to Zscaler for Tiger staff, ticket_status=rejected, client=ATA Group, priority=61, created=2026-01-22 10:31:35, last_txn_id=0>, <Ticket(id=7637, rt_number=57099, queue=Requests, subject=GitLab upgrades (18.8.2), ticket_status=closed, client=Geograph, priority=41, created=2026-01-22 12:14:49, last_txn_id=0>, <Ticket(id=7481, rt_number=56976, queue=Requests, subject=Renew staff gpg key - crb, ticket_status=closed, client=Internal, priority=41, created=2026-01-12 15:19:06, last_txn_id=0>, <Ticket(id=7636, rt_number=57098, queue=Requests, subject=Azure account lockout, ticket_status=closed, client=Ingeus, priority=42, created=2026-01-22 11:36:41, last_txn_id=0>, <Ticket(id=7174, rt_number=56642, queue=Requests, subject=Arpino Warehouse Move - Urgent, ticket_status=closed, client=Advensys, priority=48, created=2025-12-01 14:29:19, last_txn_id=0>, <Ticket(id=7149, rt_number=56617, queue=Requests, subject=SSH keys for TPC, ticket_status=closed, client=Internal, priority=6, created=2025-11-27 10:42:56, last_txn_id=0>, <Ticket(id=7427, rt_number=56922, queue=Requests, subject=AWS backups, ticket_status=closed, client=Novadata, priority=1, created=2026-01-06 14:16:12, last_txn_id=0>, <Ticket(id=7412, rt_number=56907, queue=Requests, subject=Azure account lockout, ticket_status=closed, client=Ingeus, priority=41, created=2026-01-05 08:40:47, last_txn_id=0>, <Ticket(id=7055, rt_number=56490, queue=Requests, subject=Server Shutdown, ticket_status=closed, client=OpenCorporates, priority=5, created=2025-11-24 11:51:21, last_txn_id=0>, <Ticket(id=7409, rt_number=56904, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2026-01-05 00:00:06, last_txn_id=0>, <Ticket(id=7628, rt_number=57090, queue=Requests, subject=Sucden Patching Cycle, ticket_status=closed, client=Sucden, priority=61, created=2026-01-21 00:00:04, last_txn_id=0>, <Ticket(id=7350, rt_number=56815, queue=Requests, subject=leonis technical off-boarding , ticket_status=closed, client=Novadata, priority=44, created=2025-12-23 15:00:29, last_txn_id=0>, <Ticket(id=7633, rt_number=57095, queue=Requests, subject=Access to ATA group infrastructure , ticket_status=closed, client=ATA Group, priority=5, created=2026-01-22 10:29:45, last_txn_id=0>, <Ticket(id=7325, rt_number=56790, queue=Requests, subject=Linux estate patching - January 2026, ticket_status=closed, client=Sucden, priority=64, created=2025-12-17 14:59:24, last_txn_id=2439520>, <Ticket(id=6839, rt_number=56273, queue=Requests, subject=Drive failure darkmatter.synpromics.com, ticket_status=closed, client=AskBio, priority=69, created=2025-10-28 11:07:22, last_txn_id=0>, <Ticket(id=7176, rt_number=56644, queue=Requests, subject=CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org, ticket_status=closed, client=Entrepreneurs Circle, priority=65, created=2025-12-01 16:18:31, last_txn_id=0>, <Ticket(id=7394, rt_number=56827, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-12-30 00:00:04, last_txn_id=0>, <Ticket(id=7293, rt_number=56758, queue=Requests, subject=New accounts, ticket_status=closed, client=AskBio, priority=64, created=2025-12-12 12:48:27, last_txn_id=2433375>, <Ticket(id=7406, rt_number=56901, queue=Requests, subject=Quarterly Ouse Failover Test, ticket_status=closed, client=Internal, priority=41, created=2026-01-05 00:00:01, last_txn_id=0>, <Ticket(id=7407, rt_number=56902, queue=Requests, subject=Monthly certificate expiry check, ticket_status=closed, client=Internal, priority=2, created=2026-01-05 00:00:03, last_txn_id=0>, <Ticket(id=7171, rt_number=56639, queue=Requests, subject=Contract for 2026, ticket_status=closed, client=ATA Group, priority=7, created=2025-12-01 11:19:13, last_txn_id=0>, <Ticket(id=7001, rt_number=56437, queue=Requests, subject=Emails from prod.gt1.grvytrn.co.uk, ticket_status=closed, client=Gravytrain, priority=46, created=2025-11-17 16:20:58, last_txn_id=2435439>, <Ticket(id=7395, rt_number=56828, queue=Requests, subject=CRITICAL: Backups: Borgmatic on avon2.tcl.internal, ticket_status=closed, client=Internal, priority=41, created=2025-12-30 08:15:38, last_txn_id=0>, <Ticket(id=7396, rt_number=56829, queue=Requests, subject=Upgrade Severn x3 to Trixie / Proxmox 9, ticket_status=closed, client=Internal, priority=41, created=2025-12-30 10:31:41, last_txn_id=0>, <Ticket(id=7474, rt_number=56969, queue=Requests, subject=gosforth staff VPN expiry, ticket_status=closed, client=Internal, priority=41, created=2026-01-12 14:03:21, last_txn_id=0>, <Ticket(id=7666, rt_number=57128, queue=Requests, subject=Stop Data Sync on Jupyter, ticket_status=closed, client=OpenCorporates, priority=61, created=2026-01-28 10:52:47, last_txn_id=0>, <Ticket(id=7413, rt_number=56908, queue=Requests, subject=Replace Duplicity with Restic, ticket_status=closed, client=AskBio, priority=64, created=2026-01-05 11:44:04, last_txn_id=0>, <Ticket(id=7617, rt_number=57080, queue=Requests, subject=Configure apt to not hold docker packages, ticket_status=closed, client=Sucden, priority=61, created=2026-01-20 10:41:48, last_txn_id=0>, <Ticket(id=7487, rt_number=56982, queue=Requests, subject=IPA, ticket_status=closed, client=Lantech, priority=24, created=2026-01-14 10:46:05, last_txn_id=2451233>, <Ticket(id=7414, rt_number=56909, queue=Requests, subject=Test restore MediaWiki, ticket_status=closed, client=Internal, priority=41, created=2026-01-05 11:59:49, last_txn_id=0>, <Ticket(id=7415, rt_number=56910, queue=Requests, subject=OS Versions , ticket_status=closed, client=Cirencester College, priority=41, created=2026-01-05 13:56:58, last_txn_id=0>, <Ticket(id=7657, rt_number=57119, queue=Requests, subject=cuin site 2 printer to be put onto server lisec if not already there please check, ticket_status=closed, client=Crystal Units, priority=61, created=2026-01-27 11:28:14, last_txn_id=0>, <Ticket(id=7465, rt_number=56960, queue=Requests, subject=Spare disks for Rodney, ticket_status=closed, client=OGT, priority=3, created=2026-01-09 15:01:10, last_txn_id=0>, <Ticket(id=7484, rt_number=56979, queue=Requests, subject=WARNING: System Health: Kitchen Sink on smbfs1.trident.lan, ticket_status=closed, client=Trident Honda, priority=41, created=2026-01-13 08:36:15, last_txn_id=0>, <Ticket(id=7228, rt_number=56693, queue=Requests, subject=Create accounts for Jonathan Wiltshire - ISO 27001 audit, ticket_status=closed, client=Internal, priority=6, created=2025-12-03 20:50:29, last_txn_id=0>, <Ticket(id=7462, rt_number=56957, queue=Requests, subject=Password link for the server, ticket_status=closed, client=AskBio, priority=42, created=2026-01-09 12:27:53, last_txn_id=0>, <Ticket(id=7420, rt_number=56915, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-01-06 00:00:04, last_txn_id=0>, <Ticket(id=7419, rt_number=56914, queue=Requests, subject=Purge old client password records, ticket_status=closed, client=Internal, priority=41, created=2026-01-06 00:00:03, last_txn_id=0>, <Ticket(id=7421, rt_number=56916, queue=Requests, subject=Upgrade tame to Debian 13 (trixie), ticket_status=closed, client=Internal, priority=41, created=2026-01-06 09:43:53, last_txn_id=0>, <Ticket(id=7416, rt_number=56911, queue=Requests, subject=userauth_pubkey: key type ssh-rsa not in PubkeyAcceptedAlgorithms [preauth], ticket_status=closed, client=Gravytrain, priority=42, created=2026-01-05 14:01:10, last_txn_id=0>, <Ticket(id=7445, rt_number=56940, queue=Requests, subject=Upgrade trent to Debian 13 (trixie), ticket_status=closed, client=Internal, priority=0, created=2026-01-07 19:21:20, last_txn_id=0>, <Ticket(id=7451, rt_number=56946, queue=Requests, subject=Tangram Gitlab upgrade (18.7.1), ticket_status=closed, client=Tangram, priority=41, created=2026-01-08 10:27:05, last_txn_id=0>, <Ticket(id=7432, rt_number=56927, queue=Requests, subject=Whitelist IP Address, ticket_status=closed, client=ERF Electrical, priority=41, created=2026-01-07 08:51:15, last_txn_id=0>, <Ticket(id=7444, rt_number=56939, queue=Requests, subject=Lines at clay cross, ticket_status=closed, client=Global Brands, priority=41, created=2026-01-07 15:45:41, last_txn_id=0>, <Ticket(id=7353, rt_number=56818, queue=Requests, subject=Upgrade mickey.internal.ogtip.com to Debian 13 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client=Internal, priority=41, created=2026-01-20 00:00:04, last_txn_id=0>, <Ticket(id=7616, rt_number=57079, queue=Requests, subject=www.bedfordinsuranceforbusiness.co.uk HTTPS timeouts on web.prod.bf2.bedfordinsurance.co.uk, ticket_status=closed, client=Gravytrain, priority=42, created=2026-01-20 08:30:50, last_txn_id=0>, <Ticket(id=7560, rt_number=57055, queue=Requests, subject=new printer to be installed on lisec server please, ticket_status=closed, client=Crystal Units, priority=42, created=2026-01-15 09:39:15, last_txn_id=2442835>, <Ticket(id=7610, rt_number=57073, queue=Requests, subject=Replace Duplicity with Restic (Consultancy), ticket_status=closed, client=AskBio, priority=63, created=2026-01-19 14:08:17, last_txn_id=0>, <Ticket(id=7667, rt_number=57129, queue=Requests, subject=lines are going down, ticket_status=closed, client=Global Brands, priority=41, created=2026-01-28 10:57:00, last_txn_id=0>, <Ticket(id=7650, rt_number=57112, queue=Requests, subject=Server shutdown, ticket_status=closed, client=OpenCorporates, priority=62, created=2026-01-26 14:02:36, last_txn_id=0>, <Ticket(id=7477, rt_number=56972, queue=Requests, subject=TCL expiring VPN certs, ticket_status=closed, client=Internal, priority=42, created=2026-01-12 14:32:46, last_txn_id=0>, <Ticket(id=7640, rt_number=57102, queue=Requests, subject=ETX Gitlab upgrade (18.8.2), ticket_status=closed, client=Tangram, priority=41, created=2026-01-22 14:10:48, last_txn_id=0>, <Ticket(id=7651, rt_number=57113, queue=Requests, subject=AWS Health Event \| eu-west-2 \| Account: 441944174507 , ticket_status=closed, client=Internal, priority=41, created=2026-01-26 15:40:41, last_txn_id=0>, <Ticket(id=7654, rt_number=57116, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-01-27 00:00:04, last_txn_id=0>, <Ticket(id=5830, rt_number=55156, queue=Requests, subject=Upgrade project, ticket_status=closed, client=ATA Group, priority=53, created=2025-06-18 17:21:15, last_txn_id=2427762>, <Ticket(id=7622, rt_number=57085, queue=Requests, subject=Etx-eks-production error logs in Datadog, ticket_status=closed, client=Tangram, priority=3, created=2026-01-20 16:02:44, last_txn_id=0>, <Ticket(id=7691, rt_number=57153, queue=Requests, subject=Current Load on Interstar04, ticket_status=closed, client=Sucden, priority=61, created=2026-01-30 14:15:56, last_txn_id=0>, <Ticket(id=7693, rt_number=57155, queue=Requests, subject=Jupyter/ bot sync , ticket_status=closed, client=OpenCorporates, priority=61, created=2026-01-30 15:51:49, last_txn_id=0>, <Ticket(id=6795, rt_number=56229, queue=Requests, subject=manuel.internal.ogtip.com predictive disk failure, ticket_status=closed, client=OGT, priority=48, created=2025-10-21 08:07:35, last_txn_id=0>, <Ticket(id=7478, rt_number=56973, queue=Requests, subject=Azura Expiring VPN certs, ticket_status=closed, client=Azura, priority=44, created=2026-01-12 14:39:35, last_txn_id=0>, <Ticket(id=7424, rt_number=56919, queue=Requests, subject=Remove Ingeus systems from support, ticket_status=stalled, client=Ingeus, priority=47, created=2026-01-06 12:58:19, last_txn_id=0>, <Ticket(id=7673, rt_number=57135, queue=Requests, subject=Kuberetes logs, ticket_status=closed, client=Sysdoc, priority=43, created=2026-01-29 09:48:25, last_txn_id=0>, <Ticket(id=7646, rt_number=57108, queue=Requests, subject=Passwordless login on Jura, Coll and Iona , ticket_status=closed, client=AskBio, priority=3, created=2026-01-26 10:15:50, last_txn_id=0>, <Ticket(id=7476, rt_number=56971, queue=Requests, subject=NovaData expiring VPN certs, ticket_status=closed, client=Novadata, priority=44, created=2026-01-12 14:26:04, last_txn_id=0>, <Ticket(id=6974, rt_number=56410, queue=Requests, subject=interstar07-10, ticket_status=closed, client=Sucden, priority=8, created=2025-11-13 17:12:06, last_txn_id=0>, <Ticket(id=7659, rt_number=57121, queue=Requests, subject=RTP question, ticket_status=closed, client=AskBio, priority=4, created=2026-01-27 14:17:52, last_txn_id=0>, <Ticket(id=6914, rt_number=56348, queue=Requests, subject=Ocado Firewall (consultancy), ticket_status=resolved, client=Azura, priority=49, created=2025-11-06 13:23:50, last_txn_id=0>, <Ticket(id=7287, rt_number=56752, queue=Requests, subject=OC - Quote to remove all hardware from Sysgroup, ticket_status=closed, client=OpenCorporates, priority=7, created=2025-12-11 11:36:46, last_txn_id=0>, <Ticket(id=7690, rt_number=57152, queue=Requests, subject=Important kubernetes change - tangram, ticket_status=resolved, client=Tangram, priority=46, created=2026-01-30 12:34:56, last_txn_id=0>, <Ticket(id=7689, rt_number=57151, queue=Requests, subject=Important kubernetes change - sysdoc, ticket_status=resolved, client=Sysdoc, priority=45, created=2026-01-30 12:23:35, last_txn_id=0>, <Ticket(id=7675, rt_number=57137, queue=Requests, subject=AWS billing alerts contact, ticket_status=closed, client=Econic Bio, priority=45, created=2026-01-29 10:48:37, last_txn_id=0>, <Ticket(id=7696, rt_number=57158, queue=Requests, subject=Technical leaving actions for Terry Churchill, ticket_status=closed, client=Internal, priority=45, created=2026-01-30 16:30:03, last_txn_id=0>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=resolved, client=Azura, priority=55, created=2025-04-28 12:59:59, last_txn_id=0>, <Ticket(id=7426, rt_number=56921, queue=Requests, subject=cron job to check disk usage, ticket_status=open, client=ATA Group, priority=7, created=2026-01-06 13:51:37, last_txn_id=0>, <Ticket(id=7688, rt_number=57150, queue=Requests, subject=Important kubernetes change - ingeus, ticket_status=resolved, client=Ingeus, priority=45, created=2026-01-30 12:20:27, last_txn_id=0>]

Client updates report (Requests)

29 Dec - 30 Jan

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-03-23 20:06:25.319354	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319414	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319426	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319433	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319440	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319446	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319452	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319458	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319464	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319469	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319475	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319481	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319487	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319493	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319499	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319505	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319511	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319517	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319523	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319530	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319536	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319543	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319549	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319554	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319561	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319567	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319573	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319580	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319587	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319597	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319606	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319614	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319623	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319631	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319640	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319649	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319657	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319664	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319671	xxx	./services/model.py:838
DEBUG	2026-03-23 20:06:25.319677	xxx	./services/model.py:838