Client updates report (Requests)

08 Dec - 09 Jan

RT	Client	Replies missed	Subject
56803	Sucden		STAR dteadmin user to be added to Interstar07-10
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
56728	OpenCorporates		Docker Registry
56716	Tusk IC		mammoth and elephant will be shutdown
56144	Ingeus		Ingeus k8s version upgrade
56642	Advensys		Arpino Warehouse Move - Urgent
56617	Internal	02 Dec, 11 Dec, 17 Dec	SSH keys for TPC
56773	Sucden		SFL Old servers root access
56922	Novadata		AWS backups
56907	Ingeus		Azure account lockout
56627	Tusk IC		Remove Tusk servers from support
56725	Internal		Weekly checks
56152	Gravytrain		Carry out Ubuntu upgrades on production systems
56490	OpenCorporates	02 Dec	Server Shutdown
56904	Ingeus		Ingeus: login to Azure
56775	Lantech		Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025)
56772	Cirencester College		CRITICAL: HTTP: Moodle HTTPS on ccvle01.cirencester.ac.uk
56749	Geograph		Geograph Gitlab upgrade (18.6.2)
56748	Tangram		Tangram Gitlab upgrade (18.6.2)
56745	Tusk IC		Tusk IC access - 15 Dec
56815	Novadata	29 Dec	leonis technical off-boarding
56717	OGT	11 Dec	rodney2.internal.ogtip.com predictive disk failure
56790	Sucden	22 Dec	Linux estate patching - January 2026
56742	Crystal Units		crylonlis2024 reboot
56618	OGT	03 Dec	Upgrade damien.internal.ogtip.com to Debian 13 Trixie
55894	Internal		Expiring GPG Key: Shaun Poole
56744	Rotastat		fstab Entry
56721	Imoves		Fwd: Your imoves invoice #189158
56679	AskBio		Access issue on Mull
56689	Sucden	09 Dec	Local Firewall rules
56743	Rotastat		CGram systemd service
56741	Tusk IC		Config files
56747	Internal		GitLab upgrades (18.6.2)
56273	AskBio		Drive failure darkmatter.synpromics.com
56644	Entrepreneurs Circle	08 Dec	CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org
56827	Internal		Weekly checks
56756	AskBio		Amendment to rebooting protocol
56758	AskBio	23 Dec	New accounts
56751	Gravytrain		wkhtmltopdf not available
56901	Internal		Quarterly Ouse Failover Test
56777	Internal		Weekly checks
56157	Internal	01 Dec, 16 Dec	Expiring GPG key/subkeys acm
56698	JISC		OpenAthens server patching
56902	Internal	08 Jan	Monthly certificate expiry check
56755	Sucden		IXN ILO
56754	Lantech		Request to secure public access to .git/ and 3 other files on moodle.ipa.ie
56811	Internal		Weekly checks
56762	AskBio		Disk array on Talisker
56639	ATA Group	23 Dec	Contract for 2026
56437	Gravytrain	13 Dec	Emails from prod.gt1.grvytrn.co.uk
56828	Internal		CRITICAL: Backups: Borgmatic on avon2.tcl.internal
56829	Internal		Upgrade Severn x3 to Trixie / Proxmox 9
56317	ITC Compliance	07 Dec	ITC Wildcard certificate expiry
56908	AskBio	08 Jan	Replace Duplicity with Restic
56277	Cirencester College		PHP upgrade
56909	Internal		Test restore MediaWiki
56797	AskBio		CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com
56910	Cirencester College		OS Versions
56960	OGT		Spare disks for Rodney
56693	Internal	11 Dec	Create accounts for Jonathan Wiltshire - ISO 27001 audit
56957	AskBio		Password link for the server
56915	Internal		Weekly checks
56914	Internal		Purge old client password records
56916	Internal		Upgrade tame to Debian 13 (trixie)
56911	Gravytrain		userauth_pubkey: key type ssh-rsa not in PubkeyAcceptedAlgorithms [preauth]
56940	Internal		Upgrade trent to Debian 13 (trixie)
56946	Tangram		Tangram Gitlab upgrade (18.7.1)
56927	ERF Electrical		Whitelist IP Address
56939	Global Brands		Lines at clay cross
56818	OGT		Upgrade mickey.internal.ogtip.com to Debian 13 Trixie
56924	Internal		Upgrade mersey to Debian 13 (trixie)
56961	Internal		mersey.tiger-computing.co.uk failed DIMM
56830	Trident Honda	03 Jan	Migrate from borg to restic
56934	Tangram		Keycloak for AirFlow
56930	Internal		Upgrade thames to Debian 13 (trixie)
56945	Internal		GitLab upgrades (18.7.1)
56947	Geograph		Geograph Gitlab upgrade (18.7.1)
56948	Internal		Upgrade ouses to Debian 13 (trixie)
56817	OGT		Upgrade granddad.internal.ogtip.com to Debian 13 Trixie
55156	ATA Group	17 Oct, 28 Oct, 03 Nov, 20 Nov, 27 Nov, 04 Dec, 15 Dec	Upgrade project
56229	OGT	20 Dec	manuel.internal.ogtip.com predictive disk failure
56410	Sucden	31 Dec	interstar07-10
56752	OpenCorporates	16 Dec	OC - Quote to remove all hardware from Sysgroup
56348	Azura	16 Dec, 22 Dec, 29 Dec, 08 Jan	Ocado Firewall (consultancy)
56919	Ingeus		Remove Ingeus systems from support
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 30 Sep, 02 Nov, 07 Nov, 14 Nov, 27 Nov, 29 Dec	Ocado Firewall
56921	ATA Group		cron job to check disk usage
55616	OGT		OGT OS upgrades (Debian 10)

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	301.560 msec
System CPU time	16.516 msec
Total CPU time	318.076 msec
Elapsed time	370.443 msec
Context switches	350 voluntary, 71 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-01-09&start=2025-12-08
REMOTE_ADDR	10.42.13.21
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-01-09'
'start'	'2025-12-08'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 12, 8), 'end': datetime.date(2026, 1, 9)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2026-01-09&start=2025-12-08' [GET]>
tickets	[<Ticket(id=7338, rt_number=56803, queue=Requests, subject=STAR dteadmin user to be added to Interstar07-10, ticket_status=closed, client=Sucden, priority=41, created=2025-12-19 14:49:29, last_txn_id=0>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=7263, rt_number=56728, queue=Requests, subject=Docker Registry, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-12-09 11:38:27, last_txn_id=0>, <Ticket(id=7251, rt_number=56716, queue=Requests, subject=mammoth and elephant will be shutdown, ticket_status=closed, client=Tusk IC, priority=41, created=2025-12-08 10:16:59, last_txn_id=0>, <Ticket(id=6710, rt_number=56144, queue=Requests, subject=Ingeus k8s version upgrade, ticket_status=closed, client=Ingeus, priority=47, created=2025-10-06 13:42:00, last_txn_id=0>, <Ticket(id=7174, rt_number=56642, queue=Requests, subject=Arpino Warehouse Move - Urgent, ticket_status=closed, client=Advensys, priority=48, created=2025-12-01 14:29:19, last_txn_id=0>, <Ticket(id=7149, rt_number=56617, queue=Requests, subject=SSH keys for TPC, ticket_status=closed, client=Internal, priority=6, created=2025-11-27 10:42:56, last_txn_id=0>, <Ticket(id=7308, rt_number=56773, queue=Requests, subject=SFL Old servers root access, ticket_status=closed, client=Sucden, priority=1, created=2025-12-15 12:40:03, last_txn_id=0>, <Ticket(id=7427, rt_number=56922, queue=Requests, subject=AWS backups, ticket_status=closed, client=Novadata, priority=1, created=2026-01-06 14:16:12, last_txn_id=0>, <Ticket(id=7412, rt_number=56907, queue=Requests, subject=Azure account lockout, ticket_status=closed, client=Ingeus, priority=41, created=2026-01-05 08:40:47, last_txn_id=0>, <Ticket(id=7159, rt_number=56627, queue=Requests, subject=Remove Tusk servers from support, ticket_status=closed, client=Tusk IC, priority=43, created=2025-11-28 12:31:51, last_txn_id=0>, <Ticket(id=7260, rt_number=56725, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-12-09 00:00:06, last_txn_id=0>, <Ticket(id=6718, rt_number=56152, queue=Requests, subject=Carry out Ubuntu upgrades on production systems, ticket_status=closed, client=Gravytrain, priority=46, created=2025-10-07 12:34:31, last_txn_id=2420411>, <Ticket(id=7055, rt_number=56490, queue=Requests, subject=Server Shutdown, ticket_status=closed, client=OpenCorporates, priority=5, created=2025-11-24 11:51:21, last_txn_id=0>, <Ticket(id=7409, rt_number=56904, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2026-01-05 00:00:06, last_txn_id=0>, <Ticket(id=7310, rt_number=56775, queue=Requests, subject=Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025), ticket_status=closed, client=Lantech, priority=41, created=2025-12-15 14:22:01, last_txn_id=0>, <Ticket(id=7307, rt_number=56772, queue=Requests, subject=CRITICAL: HTTP: Moodle HTTPS on ccvle01.cirencester.ac.uk, ticket_status=rejected, client=Cirencester College, priority=50, created=2025-12-15 08:36:02, last_txn_id=0>, <Ticket(id=7284, rt_number=56749, queue=Requests, subject=Geograph Gitlab upgrade (18.6.2), ticket_status=closed, client=Geograph, priority=41, created=2025-12-11 09:32:06, last_txn_id=0>, <Ticket(id=7283, rt_number=56748, queue=Requests, subject=Tangram Gitlab upgrade (18.6.2), ticket_status=closed, client=Tangram, priority=41, created=2025-12-11 09:28:42, last_txn_id=0>, <Ticket(id=7279, rt_number=56745, queue=Requests, subject=Tusk IC access - 15 Dec , ticket_status=closed, client=Tusk IC, priority=0, created=2025-12-10 15:58:07, last_txn_id=0>, <Ticket(id=7350, rt_number=56815, queue=Requests, subject=leonis technical off-boarding , ticket_status=closed, client=Novadata, priority=44, created=2025-12-23 15:00:29, last_txn_id=0>, <Ticket(id=7252, rt_number=56717, queue=Requests, subject=rodney2.internal.ogtip.com predictive disk failure, ticket_status=closed, client=OGT, priority=42, created=2025-12-08 10:30:42, last_txn_id=0>, <Ticket(id=7325, rt_number=56790, queue=Requests, subject=Linux estate patching - January 2026, ticket_status=closed, client=Sucden, priority=64, created=2025-12-17 14:59:24, last_txn_id=2439520>, <Ticket(id=7276, rt_number=56742, queue=Requests, subject=crylonlis2024 reboot, ticket_status=closed, client=Crystal Units, priority=61, created=2025-12-10 09:59:09, last_txn_id=0>, <Ticket(id=7150, rt_number=56618, queue=Requests, subject=Upgrade damien.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=43, created=2025-11-27 11:17:49, last_txn_id=0>, <Ticket(id=6554, rt_number=55894, queue=Requests, subject=Expiring GPG Key: Shaun Poole, ticket_status=closed, client=Internal, priority=47, created=2025-09-16 15:38:48, last_txn_id=0>, <Ticket(id=7278, rt_number=56744, queue=Requests, subject=fstab Entry, ticket_status=closed, client=Rotastat, priority=41, created=2025-12-10 13:12:46, last_txn_id=0>, <Ticket(id=7256, rt_number=56721, queue=Requests, subject=Fwd: Your imoves invoice #189158, ticket_status=closed, client=Imoves, priority=42, created=2025-12-08 15:15:19, last_txn_id=0>, <Ticket(id=7181, rt_number=56679, queue=Requests, subject=Access issue on Mull, ticket_status=closed, client=AskBio, priority=62, created=2025-12-02 09:58:03, last_txn_id=0>, <Ticket(id=7224, rt_number=56689, queue=Requests, subject=Local Firewall rules, ticket_status=closed, client=Sucden, priority=62, created=2025-12-03 12:22:47, last_txn_id=0>, <Ticket(id=7277, rt_number=56743, queue=Requests, subject=CGram systemd service, ticket_status=closed, client=Rotastat, priority=41, created=2025-12-10 11:30:14, last_txn_id=0>, <Ticket(id=7275, rt_number=56741, queue=Requests, subject=Config files, ticket_status=closed, client=Tusk IC, priority=41, created=2025-12-10 08:30:59, last_txn_id=0>, <Ticket(id=7282, rt_number=56747, queue=Requests, subject=GitLab upgrades (18.6.2), ticket_status=closed, client=Internal, priority=41, created=2025-12-11 08:15:26, last_txn_id=0>, <Ticket(id=6839, rt_number=56273, queue=Requests, subject=Drive failure darkmatter.synpromics.com, ticket_status=closed, client=AskBio, priority=69, created=2025-10-28 11:07:22, last_txn_id=0>, <Ticket(id=7176, rt_number=56644, queue=Requests, subject=CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org, ticket_status=closed, client=Entrepreneurs Circle, priority=65, created=2025-12-01 16:18:31, last_txn_id=0>, <Ticket(id=7394, rt_number=56827, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-12-30 00:00:04, last_txn_id=0>, <Ticket(id=7291, rt_number=56756, queue=Requests, subject=Amendment to rebooting protocol, ticket_status=closed, client=AskBio, priority=41, created=2025-12-11 16:45:44, last_txn_id=0>, <Ticket(id=7293, rt_number=56758, queue=Requests, subject=New accounts, ticket_status=closed, client=AskBio, priority=64, created=2025-12-12 12:48:27, last_txn_id=2433375>, <Ticket(id=7286, rt_number=56751, queue=Requests, subject=wkhtmltopdf not available, ticket_status=closed, client=Gravytrain, priority=41, created=2025-12-11 11:09:01, last_txn_id=0>, <Ticket(id=7406, rt_number=56901, queue=Requests, subject=Quarterly Ouse Failover Test, ticket_status=closed, client=Internal, priority=41, created=2026-01-05 00:00:01, last_txn_id=0>, <Ticket(id=7312, rt_number=56777, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-12-16 00:00:05, last_txn_id=0>, <Ticket(id=6723, rt_number=56157, queue=Requests, subject=Expiring GPG key/subkeys acm, ticket_status=closed, client=Internal, priority=47, created=2025-10-08 10:13:52, last_txn_id=0>, <Ticket(id=7233, rt_number=56698, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=63, created=2025-12-04 15:44:53, last_txn_id=2434333>, <Ticket(id=7407, rt_number=56902, queue=Requests, subject=Monthly certificate expiry check, ticket_status=closed, client=Internal, priority=2, created=2026-01-05 00:00:03, last_txn_id=0>, <Ticket(id=7290, rt_number=56755, queue=Requests, subject=IXN ILO, ticket_status=closed, client=Sucden, priority=42, created=2025-12-11 12:38:52, last_txn_id=0>, <Ticket(id=7289, rt_number=56754, queue=Requests, subject=Request to secure public access to .git/ and 3 other files on moodle.ipa.ie, ticket_status=closed, client=Lantech, priority=42, created=2025-12-11 12:14:55, last_txn_id=0>, <Ticket(id=7346, rt_number=56811, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-12-23 00:00:04, last_txn_id=0>, <Ticket(id=7297, rt_number=56762, queue=Requests, subject=Disk array on Talisker, ticket_status=closed, client=AskBio, priority=42, created=2025-12-12 15:59:02, last_txn_id=0>, <Ticket(id=7171, rt_number=56639, queue=Requests, subject=Contract for 2026, ticket_status=closed, client=ATA Group, priority=7, created=2025-12-01 11:19:13, last_txn_id=0>, <Ticket(id=7001, rt_number=56437, queue=Requests, subject=Emails from prod.gt1.grvytrn.co.uk, ticket_status=closed, client=Gravytrain, priority=46, created=2025-11-17 16:20:58, last_txn_id=2435439>, <Ticket(id=7395, rt_number=56828, queue=Requests, subject=CRITICAL: Backups: Borgmatic on avon2.tcl.internal, ticket_status=closed, client=Internal, priority=41, created=2025-12-30 08:15:38, last_txn_id=0>, <Ticket(id=7396, rt_number=56829, queue=Requests, subject=Upgrade Severn x3 to Trixie / Proxmox 9, ticket_status=closed, client=Internal, priority=41, created=2025-12-30 10:31:41, last_txn_id=0>, <Ticket(id=6883, rt_number=56317, queue=Requests, subject=ITC Wildcard certificate expiry, ticket_status=closed, client=ITC Compliance, priority=65, created=2025-11-04 10:49:43, last_txn_id=0>, <Ticket(id=7413, rt_number=56908, queue=Requests, subject=Replace Duplicity with Restic, ticket_status=closed, client=AskBio, priority=64, created=2026-01-05 11:44:04, last_txn_id=0>, <Ticket(id=6843, rt_number=56277, queue=Requests, subject=PHP upgrade, ticket_status=closed, client=Cirencester College, priority=46, created=2025-10-28 15:58:59, last_txn_id=0>, <Ticket(id=7414, rt_number=56909, queue=Requests, subject=Test restore MediaWiki, ticket_status=closed, client=Internal, priority=41, created=2026-01-05 11:59:49, last_txn_id=0>, <Ticket(id=7332, rt_number=56797, queue=Requests, subject=CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com, ticket_status=closed, client=AskBio, priority=61, created=2025-12-18 17:21:28, last_txn_id=0>, <Ticket(id=7415, rt_number=56910, queue=Requests, subject=OS Versions , ticket_status=closed, client=Cirencester College, priority=41, created=2026-01-05 13:56:58, last_txn_id=0>, <Ticket(id=7465, rt_number=56960, queue=Requests, subject=Spare disks for Rodney, ticket_status=closed, client=OGT, priority=3, created=2026-01-09 15:01:10, last_txn_id=0>, <Ticket(id=7228, rt_number=56693, queue=Requests, subject=Create accounts for Jonathan Wiltshire - ISO 27001 audit, ticket_status=closed, client=Internal, priority=6, created=2025-12-03 20:50:29, last_txn_id=0>, <Ticket(id=7462, rt_number=56957, queue=Requests, subject=Password link for the server, ticket_status=closed, client=AskBio, priority=42, created=2026-01-09 12:27:53, last_txn_id=0>, <Ticket(id=7420, rt_number=56915, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2026-01-06 00:00:04, last_txn_id=0>, <Ticket(id=7419, rt_number=56914, queue=Requests, subject=Purge old client password records, ticket_status=closed, client=Internal, priority=41, created=2026-01-06 00:00:03, last_txn_id=0>, <Ticket(id=7421, rt_number=56916, queue=Requests, subject=Upgrade tame to Debian 13 (trixie), ticket_status=closed, client=Internal, priority=41, created=2026-01-06 09:43:53, last_txn_id=0>, <Ticket(id=7416, rt_number=56911, queue=Requests, subject=userauth_pubkey: key type ssh-rsa not in PubkeyAcceptedAlgorithms [preauth], ticket_status=closed, client=Gravytrain, priority=42, created=2026-01-05 14:01:10, last_txn_id=0>, <Ticket(id=7445, rt_number=56940, queue=Requests, subject=Upgrade trent to Debian 13 (trixie), ticket_status=closed, client=Internal, priority=0, created=2026-01-07 19:21:20, last_txn_id=0>, <Ticket(id=7451, rt_number=56946, queue=Requests, subject=Tangram Gitlab upgrade (18.7.1), ticket_status=closed, client=Tangram, priority=41, created=2026-01-08 10:27:05, last_txn_id=0>, <Ticket(id=7432, rt_number=56927, queue=Requests, subject=Whitelist IP Address, ticket_status=closed, client=ERF Electrical, priority=41, created=2026-01-07 08:51:15, last_txn_id=0>, <Ticket(id=7444, rt_number=56939, queue=Requests, subject=Lines at clay cross, ticket_status=closed, client=Global Brands, priority=41, created=2026-01-07 15:45:41, last_txn_id=0>, <Ticket(id=7353, rt_number=56818, queue=Requests, subject=Upgrade mickey.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-12-24 09:39:06, last_txn_id=0>, <Ticket(id=7429, rt_number=56924, queue=Requests, subject=Upgrade mersey to Debian 13 (trixie), ticket_status=closed, client=Internal, priority=0, created=2026-01-06 20:05:32, last_txn_id=0>, <Ticket(id=7466, rt_number=56961, queue=Requests, subject=mersey.tiger-computing.co.uk failed DIMM , ticket_status=closed, client=Internal, priority=43, created=2026-01-09 15:38:00, last_txn_id=0>, <Ticket(id=7397, rt_number=56830, queue=Requests, subject=Migrate from borg to restic, ticket_status=closed, client=Trident Honda, priority=44, created=2025-12-30 10:34:06, last_txn_id=0>, <Ticket(id=7439, rt_number=56934, queue=Requests, subject=Keycloak for AirFlow, ticket_status=closed, client=Tangram, priority=43, created=2026-01-07 11:16:45, last_txn_id=0>, <Ticket(id=7435, rt_number=56930, queue=Requests, subject=Upgrade thames to Debian 13 (trixie), ticket_status=closed, client=Internal, priority=41, created=2026-01-07 10:17:16, last_txn_id=0>, <Ticket(id=7450, rt_number=56945, queue=Requests, subject=GitLab upgrades (18.7.1), ticket_status=closed, client=Internal, priority=41, created=2026-01-08 09:33:44, last_txn_id=0>, <Ticket(id=7452, rt_number=56947, queue=Requests, subject=Geograph Gitlab upgrade (18.7.1), ticket_status=closed, client=Geograph, priority=41, created=2026-01-08 10:29:18, last_txn_id=0>, <Ticket(id=7453, rt_number=56948, queue=Requests, subject=Upgrade ouses to Debian 13 (trixie), ticket_status=closed, client=Internal, priority=61, created=2026-01-08 11:01:39, last_txn_id=0>, <Ticket(id=7352, rt_number=56817, queue=Requests, subject=Upgrade granddad.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-12-24 09:38:32, last_txn_id=0>, <Ticket(id=5830, rt_number=55156, queue=Requests, subject=Upgrade project, ticket_status=closed, client=ATA Group, priority=53, created=2025-06-18 17:21:15, last_txn_id=2427762>, <Ticket(id=6795, rt_number=56229, queue=Requests, subject=manuel.internal.ogtip.com predictive disk failure, ticket_status=closed, client=OGT, priority=48, created=2025-10-21 08:07:35, last_txn_id=0>, <Ticket(id=6974, rt_number=56410, queue=Requests, subject=interstar07-10, ticket_status=closed, client=Sucden, priority=8, created=2025-11-13 17:12:06, last_txn_id=0>, <Ticket(id=7287, rt_number=56752, queue=Requests, subject=OC - Quote to remove all hardware from Sysgroup, ticket_status=closed, client=OpenCorporates, priority=7, created=2025-12-11 11:36:46, last_txn_id=0>, <Ticket(id=6914, rt_number=56348, queue=Requests, subject=Ocado Firewall (consultancy), ticket_status=closed, client=Azura, priority=49, created=2025-11-06 13:23:50, last_txn_id=0>, <Ticket(id=7424, rt_number=56919, queue=Requests, subject=Remove Ingeus systems from support, ticket_status=closed, client=Ingeus, priority=47, created=2026-01-06 12:58:19, last_txn_id=0>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=closed, client=Azura, priority=55, created=2025-04-28 12:59:59, last_txn_id=0>, <Ticket(id=7426, rt_number=56921, queue=Requests, subject=cron job to check disk usage, ticket_status=closed, client=ATA Group, priority=10, created=2026-01-06 13:51:37, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=stalled, client=OGT, priority=55, created=2025-08-11 10:42:34, last_txn_id=0>]

Client updates report (Requests)

08 Dec - 09 Jan

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-09 15:29:27.818925	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.818978	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.818992	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819001	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819010	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819017	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819022	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819028	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819033	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819039	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819044	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819049	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819055	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819060	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819065	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819070	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819075	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819080	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819085	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819090	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819095	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819101	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819107	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819111	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819117	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819123	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819130	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819136	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819141	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819146	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819152	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819157	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819162	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819167	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819173	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819179	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819184	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819189	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819193	xxx	./services/model.py:838
DEBUG	2026-07-09 15:29:27.819198	xxx	./services/model.py:838