Client updates report (Requests)

24 Nov - 26 Dec

RT	Client	Replies missed	Subject
56803	Sucden		STAR dteadmin user to be added to Interstar07-10
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
56276	Midnight Hax	24 Nov	mpc.jbpc.co.uk - Puppet cleanup
56391	Internal		etx/tangram windmill failure
56487	Internal		delete therapeutics from grafana
56643	Internal		Cleanup security mailbox
56621	ITC Compliance		Updated public key
56728	OpenCorporates		Docker Registry
56071	OGT		Server updates
56472	Tusk IC		Stop overwriting sssd.conf with puppet
56646	Internal		Purge old client password records
56378	ITC Compliance		Apache
56309	Internal	13 Nov, 20 Nov	Server with excess backups and no quota
56716	Tusk IC		mammoth and elephant will be shutdown
56144	Ingeus		Ingeus k8s version upgrade
56631	Internal		Monthly certificate expiry check
56642	Advensys		Arpino Warehouse Move - Urgent
56617	Internal	02 Dec, 11 Dec, 17 Dec	SSH keys for TPC
56773	Sucden		SFL Old servers root access
56623	JISC		VPN access for Jim Potter
56143	Tangram		ETX k8s version upgrade
55471	ATA Group		Technical onboarding \| Support onboarding
56399	AskBio		RMA Disk info
56627	Tusk IC		Remove Tusk servers from support
56632	Ingeus		Ingeus: login to Azure
56408	AskBio		updates on servers
56272	Rotastat		CGram Service
56725	Internal		Weekly checks
56457	Tangram		ETXAWS01
56152	Gravytrain		Carry out Ubuntu upgrades on production systems
56319	Global Brands	21 Nov	Global Brands Warehouse VPN cert expiry
56582	Internal		GitLab upgrades (18.6.1)
56474	AskBio		Re: PromPT email
56490	OpenCorporates	02 Dec	Server Shutdown
56775	Lantech		Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025)
56772	Cirencester College		CRITICAL: HTTP: Moodle HTTPS on ccvle01.cirencester.ac.uk
56529	Internal		Weekly checks
56535	AskBio		macleod.synpromics.com storr monitoring
56468	Internal	25 Nov	Test restore Windmill
56441	JISC	21 Nov	OpenAthens server patching
56749	Geograph		Geograph Gitlab upgrade (18.6.2)
56575	Tusk IC		upcoming network outage
56748	Tangram		Tangram Gitlab upgrade (18.6.2)
56745	Tusk IC		Tusk IC access - 15 Dec
56815	Novadata		leonis technical off-boarding
56717	OGT	11 Dec	rodney2.internal.ogtip.com predictive disk failure
56488	Azura		ford6.opentrk.com vpn certificate
56790	Sucden	22 Dec	Linux estate patching - January 2026
56742	Crystal Units		crylonlis2024 reboot
56618	OGT	03 Dec	Upgrade damien.internal.ogtip.com to Debian 13 Trixie
55894	Internal	01 Dec	Expiring GPG Key: Shaun Poole
56744	Rotastat		fstab Entry
56721	Imoves		Fwd: Your imoves invoice #189158
56679	AskBio		Access issue on Mull
56626	Globecast		new VPN address for Globecast
56689	Sucden	09 Dec	Local Firewall rules
56647	Internal		Weekly checks
56436	Sucden		Create Client Services accounts for Martin and Peter
56573	AskBio		Upgrade Nextflow (Consultancy)
56584	Geograph		Geograph Gitlab upgrade (18.6.1)
56492	ATA Group		Re: [-External-] SBD server Slowness and unavailability
56583	Tangram		Tangram Gitlab upgrade (18.6.1)
56743	Rotastat		CGram systemd service
56741	Tusk IC		Config files
56747	Internal		GitLab upgrades (18.6.2)
56469	Internal	01 Dec	Test restore GitLab
56273	AskBio		Drive failure darkmatter.synpromics.com
56644	Entrepreneurs Circle	08 Dec	CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org
56756	AskBio		Amendment to rebooting protocol
56758	AskBio	23 Dec	New accounts
56751	Gravytrain		wkhtmltopdf not available
56686	TCV		Install a CPAN module
56777	Internal		Weekly checks
56157	Internal	01 Dec, 16 Dec	Expiring GPG key/subkeys acm
56698	JISC		OpenAthens server patching
56755	Sucden		IXN ILO
56754	Lantech		Request to secure public access to .git/ and 3 other files on moodle.ipa.ie
56811	Internal		Weekly checks
56762	AskBio		Disk array on Talisker
56639	ATA Group	23 Dec	Contract for 2026
56437	Gravytrain	21 Nov, 01 Dec, 13 Dec	Emails from prod.gt1.grvytrn.co.uk
56317	ITC Compliance	17 Nov, 03 Dec	ITC Wildcard certificate expiry
56277	Cirencester College		PHP upgrade
56797	AskBio		CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com
56693	Internal	11 Dec	Create accounts for Jonathan Wiltshire - ISO 27001 audit
56818	OGT		Upgrade mickey.internal.ogtip.com to Debian 13 Trixie
56817	OGT		Upgrade granddad.internal.ogtip.com to Debian 13 Trixie
55156	ATA Group	17 Oct, 28 Oct, 03 Nov, 20 Nov, 27 Nov, 04 Dec, 15 Dec	Upgrade project
56229	OGT	21 Nov, 01 Dec, 20 Dec	manuel.internal.ogtip.com predictive disk failure
56410	Sucden	25 Dec	interstar07-10
56752	OpenCorporates	16 Dec	OC - Quote to remove all hardware from Sysgroup
56348	Azura	16 Dec, 22 Dec	Ocado Firewall (consultancy)
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 30 Sep, 02 Nov, 07 Nov, 14 Nov, 27 Nov	Ocado Firewall
55616	OGT		OGT OS upgrades (Debian 10)

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	403.305 msec
System CPU time	19.292 msec
Total CPU time	422.597 msec
Elapsed time	510.229 msec
Context switches	254 voluntary, 723 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-12-26&start=2025-11-24
REMOTE_ADDR	10.42.58.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-12-26'
'start'	'2025-11-24'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 11, 24), 'end': datetime.date(2025, 12, 26)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-12-26&start=2025-11-24' [GET]>
tickets	[<Ticket(id=7338, rt_number=56803, queue=Requests, subject=STAR dteadmin user to be added to Interstar07-10, ticket_status=closed, client=Sucden, priority=41, created=2025-12-19 14:49:29, last_txn_id=0>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=6842, rt_number=56276, queue=Requests, subject=mpc.jbpc.co.uk - Puppet cleanup, ticket_status=closed, client=Midnight Hax, priority=44, created=2025-10-28 14:39:13, last_txn_id=0>, <Ticket(id=6955, rt_number=56391, queue=Requests, subject=etx/tangram windmill failure, ticket_status=closed, client=Internal, priority=43, created=2025-11-11 15:57:28, last_txn_id=0>, <Ticket(id=7052, rt_number=56487, queue=Requests, subject=delete therapeutics from grafana, ticket_status=closed, client=Internal, priority=41, created=2025-11-24 11:07:58, last_txn_id=0>, <Ticket(id=7175, rt_number=56643, queue=Requests, subject=Cleanup security mailbox, ticket_status=closed, client=Internal, priority=41, created=2025-12-01 14:53:07, last_txn_id=0>, <Ticket(id=7153, rt_number=56621, queue=Requests, subject=Updated public key, ticket_status=closed, client=ITC Compliance, priority=2, created=2025-11-27 13:24:13, last_txn_id=0>, <Ticket(id=7263, rt_number=56728, queue=Requests, subject=Docker Registry, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-12-09 11:38:27, last_txn_id=0>, <Ticket(id=6668, rt_number=56071, queue=Requests, subject=Server updates, ticket_status=closed, client=OGT, priority=46, created=2025-09-30 16:27:36, last_txn_id=0>, <Ticket(id=7037, rt_number=56472, queue=Requests, subject=Stop overwriting sssd.conf with puppet, ticket_status=closed, client=Tusk IC, priority=2, created=2025-11-20 17:00:43, last_txn_id=0>, <Ticket(id=7178, rt_number=56646, queue=Requests, subject=Purge old client password records, ticket_status=closed, client=Internal, priority=41, created=2025-12-02 00:00:04, last_txn_id=0>, <Ticket(id=6942, rt_number=56378, queue=Requests, subject=Apache, ticket_status=closed, client=ITC Compliance, priority=3, created=2025-11-10 11:19:17, last_txn_id=2419232>, <Ticket(id=6875, rt_number=56309, queue=Requests, subject=Server with excess backups and no quota, ticket_status=closed, client=Internal, priority=44, created=2025-11-03 09:30:39, last_txn_id=0>, <Ticket(id=7251, rt_number=56716, queue=Requests, subject=mammoth and elephant will be shutdown, ticket_status=closed, client=Tusk IC, priority=41, created=2025-12-08 10:16:59, last_txn_id=0>, <Ticket(id=6710, rt_number=56144, queue=Requests, subject=Ingeus k8s version upgrade, ticket_status=closed, client=Ingeus, priority=47, created=2025-10-06 13:42:00, last_txn_id=0>, <Ticket(id=7163, rt_number=56631, queue=Requests, subject=Monthly certificate expiry check, ticket_status=closed, client=Internal, priority=1, created=2025-12-01 00:00:01, last_txn_id=0>, <Ticket(id=7174, rt_number=56642, queue=Requests, subject=Arpino Warehouse Move - Urgent, ticket_status=closed, client=Advensys, priority=48, created=2025-12-01 14:29:19, last_txn_id=0>, <Ticket(id=7149, rt_number=56617, queue=Requests, subject=SSH keys for TPC, ticket_status=closed, client=Internal, priority=6, created=2025-11-27 10:42:56, last_txn_id=0>, <Ticket(id=7308, rt_number=56773, queue=Requests, subject=SFL Old servers root access, ticket_status=closed, client=Sucden, priority=1, created=2025-12-15 12:40:03, last_txn_id=0>, <Ticket(id=7155, rt_number=56623, queue=Requests, subject=VPN access for Jim Potter, ticket_status=closed, client=JISC, priority=62, created=2025-11-27 17:35:02, last_txn_id=0>, <Ticket(id=6709, rt_number=56143, queue=Requests, subject=ETX k8s version upgrade, ticket_status=closed, client=Tangram, priority=46, created=2025-10-06 13:30:59, last_txn_id=0>, <Ticket(id=6084, rt_number=55471, queue=Requests, subject=Technical onboarding \| Support onboarding, ticket_status=closed, client=ATA Group, priority=69, created=2025-07-21 12:54:43, last_txn_id=0>, <Ticket(id=6963, rt_number=56399, queue=Requests, subject=RMA Disk info, ticket_status=closed, client=AskBio, priority=43, created=2025-11-12 14:40:48, last_txn_id=0>, <Ticket(id=7159, rt_number=56627, queue=Requests, subject=Remove Tusk servers from support, ticket_status=closed, client=Tusk IC, priority=43, created=2025-11-28 12:31:51, last_txn_id=0>, <Ticket(id=7164, rt_number=56632, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2025-12-01 00:00:03, last_txn_id=0>, <Ticket(id=6972, rt_number=56408, queue=Requests, subject=updates on servers, ticket_status=closed, client=AskBio, priority=63, created=2025-11-13 13:31:01, last_txn_id=0>, <Ticket(id=6838, rt_number=56272, queue=Requests, subject=CGram Service, ticket_status=closed, client=Rotastat, priority=45, created=2025-10-28 08:32:01, last_txn_id=0>, <Ticket(id=7260, rt_number=56725, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-12-09 00:00:06, last_txn_id=0>, <Ticket(id=7021, rt_number=56457, queue=Requests, subject=ETXAWS01, ticket_status=closed, client=Tangram, priority=2, created=2025-11-18 12:38:35, last_txn_id=0>, <Ticket(id=6718, rt_number=56152, queue=Requests, subject=Carry out Ubuntu upgrades on production systems, ticket_status=closed, client=Gravytrain, priority=46, created=2025-10-07 12:34:31, last_txn_id=2420411>, <Ticket(id=6885, rt_number=56319, queue=Requests, subject=Global Brands Warehouse VPN cert expiry, ticket_status=closed, client=Global Brands, priority=44, created=2025-11-04 11:08:36, last_txn_id=0>, <Ticket(id=7146, rt_number=56582, queue=Requests, subject=GitLab upgrades (18.6.1), ticket_status=closed, client=Internal, priority=41, created=2025-11-27 08:57:54, last_txn_id=0>, <Ticket(id=7039, rt_number=56474, queue=Requests, subject=Re: PromPT email, ticket_status=closed, client=AskBio, priority=61, created=2025-11-21 09:10:25, last_txn_id=0>, <Ticket(id=7055, rt_number=56490, queue=Requests, subject=Server Shutdown, ticket_status=closed, client=OpenCorporates, priority=5, created=2025-11-24 11:51:21, last_txn_id=0>, <Ticket(id=7310, rt_number=56775, queue=Requests, subject=Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025), ticket_status=closed, client=Lantech, priority=41, created=2025-12-15 14:22:01, last_txn_id=0>, <Ticket(id=7307, rt_number=56772, queue=Requests, subject=CRITICAL: HTTP: Moodle HTTPS on ccvle01.cirencester.ac.uk, ticket_status=rejected, client=Cirencester College, priority=50, created=2025-12-15 08:36:02, last_txn_id=0>, <Ticket(id=7094, rt_number=56529, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-11-25 00:00:05, last_txn_id=0>, <Ticket(id=7099, rt_number=56535, queue=Requests, subject=macleod.synpromics.com storr monitoring, ticket_status=closed, client=AskBio, priority=41, created=2025-11-25 11:46:29, last_txn_id=0>, <Ticket(id=7033, rt_number=56468, queue=Requests, subject=Test restore Windmill, ticket_status=closed, client=Internal, priority=42, created=2025-11-20 12:19:58, last_txn_id=0>, <Ticket(id=7005, rt_number=56441, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=62, created=2025-11-18 08:21:16, last_txn_id=0>, <Ticket(id=7284, rt_number=56749, queue=Requests, subject=Geograph Gitlab upgrade (18.6.2), ticket_status=closed, client=Geograph, priority=41, created=2025-12-11 09:32:06, last_txn_id=0>, <Ticket(id=7139, rt_number=56575, queue=Requests, subject=upcoming network outage, ticket_status=closed, client=Tusk IC, priority=41, created=2025-11-26 13:23:08, last_txn_id=0>, <Ticket(id=7283, rt_number=56748, queue=Requests, subject=Tangram Gitlab upgrade (18.6.2), ticket_status=closed, client=Tangram, priority=41, created=2025-12-11 09:28:42, last_txn_id=0>, <Ticket(id=7279, rt_number=56745, queue=Requests, subject=Tusk IC access - 15 Dec , ticket_status=closed, client=Tusk IC, priority=0, created=2025-12-10 15:58:07, last_txn_id=0>, <Ticket(id=7350, rt_number=56815, queue=Requests, subject=leonis technical off-boarding , ticket_status=closed, client=Novadata, priority=44, created=2025-12-23 15:00:29, last_txn_id=0>, <Ticket(id=7252, rt_number=56717, queue=Requests, subject=rodney2.internal.ogtip.com predictive disk failure, ticket_status=closed, client=OGT, priority=42, created=2025-12-08 10:30:42, last_txn_id=0>, <Ticket(id=7053, rt_number=56488, queue=Requests, subject=ford6.opentrk.com vpn certificate, ticket_status=closed, client=Azura, priority=2, created=2025-11-24 11:14:08, last_txn_id=0>, <Ticket(id=7325, rt_number=56790, queue=Requests, subject=Linux estate patching - January 2026, ticket_status=closed, client=Sucden, priority=64, created=2025-12-17 14:59:24, last_txn_id=2439520>, <Ticket(id=7276, rt_number=56742, queue=Requests, subject=crylonlis2024 reboot, ticket_status=closed, client=Crystal Units, priority=61, created=2025-12-10 09:59:09, last_txn_id=0>, <Ticket(id=7150, rt_number=56618, queue=Requests, subject=Upgrade damien.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=43, created=2025-11-27 11:17:49, last_txn_id=0>, <Ticket(id=6554, rt_number=55894, queue=Requests, subject=Expiring GPG Key: Shaun Poole, ticket_status=closed, client=Internal, priority=47, created=2025-09-16 15:38:48, last_txn_id=0>, <Ticket(id=7278, rt_number=56744, queue=Requests, subject=fstab Entry, ticket_status=closed, client=Rotastat, priority=41, created=2025-12-10 13:12:46, last_txn_id=0>, <Ticket(id=7256, rt_number=56721, queue=Requests, subject=Fwd: Your imoves invoice #189158, ticket_status=closed, client=Imoves, priority=42, created=2025-12-08 15:15:19, last_txn_id=0>, <Ticket(id=7181, rt_number=56679, queue=Requests, subject=Access issue on Mull, 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queue=Requests, subject=GitLab upgrades (18.6.2), ticket_status=closed, client=Internal, priority=41, created=2025-12-11 08:15:26, last_txn_id=0>, <Ticket(id=7034, rt_number=56469, queue=Requests, subject=Test restore GitLab, ticket_status=closed, client=Internal, priority=43, created=2025-11-20 12:23:25, last_txn_id=0>, <Ticket(id=6839, rt_number=56273, queue=Requests, subject=Drive failure darkmatter.synpromics.com, ticket_status=closed, client=AskBio, priority=69, created=2025-10-28 11:07:22, last_txn_id=0>, <Ticket(id=7176, rt_number=56644, queue=Requests, subject=CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org, ticket_status=closed, client=Entrepreneurs Circle, priority=65, created=2025-12-01 16:18:31, last_txn_id=0>, <Ticket(id=7291, rt_number=56756, queue=Requests, subject=Amendment to rebooting protocol, ticket_status=closed, client=AskBio, priority=41, created=2025-12-11 16:45:44, last_txn_id=0>, <Ticket(id=7293, rt_number=56758, queue=Requests, subject=New accounts, ticket_status=closed, client=AskBio, priority=64, created=2025-12-12 12:48:27, last_txn_id=2433375>, <Ticket(id=7286, rt_number=56751, queue=Requests, subject=wkhtmltopdf not available, ticket_status=closed, client=Gravytrain, priority=41, created=2025-12-11 11:09:01, last_txn_id=0>, <Ticket(id=7221, rt_number=56686, queue=Requests, subject=Install a CPAN module, ticket_status=closed, client=TCV, priority=41, created=2025-12-03 12:14:24, last_txn_id=0>, <Ticket(id=7312, rt_number=56777, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-12-16 00:00:05, last_txn_id=0>, <Ticket(id=6723, rt_number=56157, queue=Requests, subject=Expiring GPG key/subkeys acm, ticket_status=closed, client=Internal, priority=47, created=2025-10-08 10:13:52, last_txn_id=0>, <Ticket(id=7233, rt_number=56698, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=63, created=2025-12-04 15:44:53, last_txn_id=2434333>, <Ticket(id=7290, rt_number=56755, queue=Requests, subject=IXN ILO, ticket_status=closed, client=Sucden, priority=42, created=2025-12-11 12:38:52, last_txn_id=0>, <Ticket(id=7289, rt_number=56754, queue=Requests, subject=Request to secure public access to .git/ and 3 other files on moodle.ipa.ie, ticket_status=closed, client=Lantech, priority=42, created=2025-12-11 12:14:55, last_txn_id=0>, <Ticket(id=7346, rt_number=56811, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-12-23 00:00:04, last_txn_id=0>, <Ticket(id=7297, rt_number=56762, queue=Requests, subject=Disk array on Talisker, ticket_status=closed, client=AskBio, priority=42, created=2025-12-12 15:59:02, last_txn_id=0>, <Ticket(id=7171, rt_number=56639, queue=Requests, subject=Contract for 2026, ticket_status=closed, client=ATA Group, priority=7, created=2025-12-01 11:19:13, last_txn_id=0>, <Ticket(id=7001, rt_number=56437, queue=Requests, subject=Emails 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subject=Upgrade mickey.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-12-24 09:39:06, last_txn_id=0>, <Ticket(id=7352, rt_number=56817, queue=Requests, subject=Upgrade granddad.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-12-24 09:38:32, last_txn_id=0>, <Ticket(id=5830, rt_number=55156, queue=Requests, subject=Upgrade project, ticket_status=closed, client=ATA Group, priority=53, created=2025-06-18 17:21:15, last_txn_id=2427762>, <Ticket(id=6795, rt_number=56229, queue=Requests, subject=manuel.internal.ogtip.com predictive disk failure, ticket_status=closed, client=OGT, priority=48, created=2025-10-21 08:07:35, last_txn_id=0>, <Ticket(id=6974, rt_number=56410, queue=Requests, subject=interstar07-10, ticket_status=closed, client=Sucden, priority=8, created=2025-11-13 17:12:06, last_txn_id=0>, <Ticket(id=7287, rt_number=56752, queue=Requests, subject=OC - Quote to remove all hardware from Sysgroup, ticket_status=closed, client=OpenCorporates, priority=7, created=2025-12-11 11:36:46, last_txn_id=0>, <Ticket(id=6914, rt_number=56348, queue=Requests, subject=Ocado Firewall (consultancy), ticket_status=closed, client=Azura, priority=49, created=2025-11-06 13:23:50, last_txn_id=0>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=closed, client=Azura, priority=55, created=2025-04-28 12:59:59, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=stalled, client=OGT, priority=55, created=2025-08-11 10:42:34, last_txn_id=0>]

Client updates report (Requests)

24 Nov - 26 Dec

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-10 12:29:53.574281	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574343	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574353	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574360	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574366	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574372	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574377	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574382	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574387	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574393	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574398	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574403	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574409	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574414	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574419	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574425	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574430	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574435	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574440	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574445	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574451	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574456	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574462	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574468	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574473	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574479	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574485	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574491	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574496	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574501	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574506	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574511	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574516	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574521	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574527	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574532	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574537	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574542	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574548	xxx	./services/model.py:838
DEBUG	2026-07-10 12:29:53.574553	xxx	./services/model.py:838