Client updates report (Requests)

24 Nov - 26 Dec

RT	Client	Replies missed	Subject
56229	OGT	21 Nov, 01 Dec, 20 Dec	manuel.internal.ogtip.com predictive disk failure
56803	Sucden		STAR dteadmin user to be added to Interstar07-10
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
56276	Midnight Hax	24 Nov	mpc.jbpc.co.uk - Puppet cleanup
56391	Internal		etx/tangram windmill failure
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 30 Sep, 02 Nov, 07 Nov, 14 Nov, 27 Nov	Ocado Firewall
56487	Internal		delete therapeutics from grafana
56643	Internal		Cleanup security mailbox
56621	ITC Compliance		Updated public key
56728	OpenCorporates		Docker Registry
56071	OGT		Server updates
56472	Tusk IC		Stop overwriting sssd.conf with puppet
56617	Internal	02 Dec, 11 Dec, 17 Dec	SSH keys for TPC
56646	Internal		Purge old client password records
56378	ITC Compliance		Apache
56309	Internal	13 Nov, 20 Nov	Server with excess backups and no quota
56716	Tusk IC		mammoth and elephant will be shutdown
56144	Ingeus		Ingeus k8s version upgrade
56631	Internal		Monthly certificate expiry check
55156	ATA Group	17 Oct, 28 Oct, 03 Nov, 20 Nov, 27 Nov, 04 Dec, 15 Dec	Upgrade project
56348	Azura	16 Dec, 22 Dec	Ocado Firewall (consultancy)
56773	Sucden		SFL Old servers root access
56623	JISC		VPN access for Jim Potter
56143	Tangram		ETX k8s version upgrade
55471	ATA Group		Technical onboarding \| Support onboarding
56399	AskBio		RMA Disk info
56627	Tusk IC		Remove Tusk servers from support
56632	Ingeus		Ingeus: login to Azure
56408	AskBio		updates on servers
56272	Rotastat		CGram Service
56725	Internal		Weekly checks
56457	Tangram		ETXAWS01
56152	Gravytrain		Carry out Ubuntu upgrades on production systems
56319	Global Brands	21 Nov	Global Brands Warehouse VPN cert expiry
56582	Internal		GitLab upgrades (18.6.1)
56474	AskBio		Re: PromPT email
56490	OpenCorporates	02 Dec	Server Shutdown
56775	Lantech		Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025)
56772	Cirencester College		CRITICAL: HTTP: Moodle HTTPS on ccvle01.cirencester.ac.uk
56529	Internal		Weekly checks
56535	AskBio		macleod.synpromics.com storr monitoring
56468	Internal	25 Nov	Test restore Windmill
56441	JISC	21 Nov	OpenAthens server patching
56749	Geograph		Geograph Gitlab upgrade (18.6.2)
56575	Tusk IC		upcoming network outage
56748	Tangram		Tangram Gitlab upgrade (18.6.2)
56745	Tusk IC		Tusk IC access - 15 Dec
56717	OGT	11 Dec	rodney2.internal.ogtip.com predictive disk failure
56815	Novadata		leonis technical off-boarding
56488	Azura		ford6.opentrk.com vpn certificate
56695	Quickline		aql-svr-zabbix-app/aql-svr-zabbix-db distro upgrade
56790	Sucden	22 Dec	Linux estate patching - January 2026
56742	Crystal Units		crylonlis2024 reboot
56618	OGT	03 Dec	Upgrade damien.internal.ogtip.com to Debian 13 Trixie
55894	Internal	01 Dec	Expiring GPG Key: Shaun Poole
56744	Rotastat		fstab Entry
56721	Imoves		Fwd: Your imoves invoice #189158
56679	AskBio		Access issue on Mull
56626	Globecast		new VPN address for Globecast
56689	Sucden	09 Dec	Local Firewall rules
56647	Internal		Weekly checks
56436	Sucden		Create Client Services accounts for Martin and Peter
56573	AskBio		Upgrade Nextflow (Consultancy)
56584	Geograph		Geograph Gitlab upgrade (18.6.1)
56492	ATA Group		Re: [-External-] SBD server Slowness and unavailability
56583	Tangram		Tangram Gitlab upgrade (18.6.1)
56743	Rotastat		CGram systemd service
56741	Tusk IC		Config files
56747	Internal		GitLab upgrades (18.6.2)
56469	Internal	01 Dec	Test restore GitLab
56273	AskBio		Drive failure darkmatter.synpromics.com
56644	Entrepreneurs Circle	08 Dec	CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org
56758	AskBio	23 Dec	New accounts
56756	AskBio		Amendment to rebooting protocol
56751	Gravytrain		wkhtmltopdf not available
56686	TCV		Install a CPAN module
56777	Internal		Weekly checks
56157	Internal	01 Dec, 16 Dec	Expiring GPG key/subkeys acm
56642	Advensys		Arpino Warehouse Move - Urgent
56698	JISC		OpenAthens server patching
56755	Sucden		IXN ILO
56754	Lantech		Request to secure public access to .git/ and 3 other files on moodle.ipa.ie
56811	Internal		Weekly checks
56762	AskBio		Disk array on Talisker
56817	OGT		Upgrade granddad.internal.ogtip.com to Debian 13 Trixie
56437	Gravytrain	21 Nov, 01 Dec, 13 Dec	Emails from prod.gt1.grvytrn.co.uk
56317	ITC Compliance	17 Nov, 03 Dec	ITC Wildcard certificate expiry
56277	Cirencester College		PHP upgrade
56797	AskBio		CRITICAL: HTTP: prompt-softdev.askbio.com HTTPS on edb-iona.askbio.com
56639	ATA Group	23 Dec	Contract for 2026
56693	Internal	11 Dec	Create accounts for Jonathan Wiltshire - ISO 27001 audit
56818	OGT		Upgrade mickey.internal.ogtip.com to Debian 13 Trixie
55616	OGT		OGT OS upgrades (Debian 10)

git hash: master (c8f901f4)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.1	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.1.4	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.0	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.9.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.7.8	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.3	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.2	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.2	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.45	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.5	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	195.021 msec
System CPU time	12.180 msec
Total CPU time	207.201 msec
Elapsed time	276.258 msec
Context switches	339 voluntary, 1 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-12-26&start=2025-11-24
REMOTE_ADDR	10.42.140.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-12-26'
'start'	'2025-11-24'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 11, 24), 'end': datetime.date(2025, 12, 26)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-12-26&start=2025-11-24' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=6795, rt_number=56229, queue=Requests, subject=manuel.internal.ogtip.com predictive disk failure, ticket_status=open, client=OGT, priority=48, created=2025-10-21 08:07:35, last_txn_id=0>, <Ticket(id=7338, rt_number=56803, queue=Requests, subject=STAR dteadmin user to be added to Interstar07-10, ticket_status=closed, client=Sucden, priority=41, created=2025-12-19 14:49:29, last_txn_id=0>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=6842, rt_number=56276, queue=Requests, subject=mpc.jbpc.co.uk - Puppet cleanup, ticket_status=closed, client=Midnight Hax, priority=44, created=2025-10-28 14:39:13, last_txn_id=0>, <Ticket(id=6955, rt_number=56391, queue=Requests, subject=etx/tangram windmill failure, ticket_status=closed, client=Internal, priority=43, created=2025-11-11 15:57:28, last_txn_id=0>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=stalled, client=Azura, priority=53, created=2025-04-28 12:59:59, last_txn_id=0>, <Ticket(id=7052, rt_number=56487, queue=Requests, subject=delete therapeutics from grafana, ticket_status=closed, client=Internal, priority=41, created=2025-11-24 11:07:58, last_txn_id=0>, <Ticket(id=7175, rt_number=56643, queue=Requests, subject=Cleanup security mailbox, ticket_status=closed, client=Internal, priority=41, created=2025-12-01 14:53:07, last_txn_id=0>, <Ticket(id=7153, rt_number=56621, queue=Requests, subject=Updated public key, ticket_status=closed, client=ITC Compliance, priority=2, created=2025-11-27 13:24:13, last_txn_id=0>, <Ticket(id=7263, rt_number=56728, queue=Requests, subject=Docker Registry, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-12-09 11:38:27, last_txn_id=0>, <Ticket(id=6668, rt_number=56071, queue=Requests, subject=Server updates, ticket_status=closed, client=OGT, priority=46, created=2025-09-30 16:27:36, last_txn_id=0>, <Ticket(id=7037, rt_number=56472, queue=Requests, subject=Stop overwriting sssd.conf with puppet, ticket_status=closed, client=Tusk IC, priority=2, created=2025-11-20 17:00:43, last_txn_id=0>, <Ticket(id=7149, rt_number=56617, queue=Requests, subject=SSH keys for TPC, ticket_status=open, client=Internal, priority=6, created=2025-11-27 10:42:56, last_txn_id=0>, <Ticket(id=7178, rt_number=56646, queue=Requests, subject=Purge old client password records, ticket_status=closed, client=Internal, priority=41, created=2025-12-02 00:00:04, last_txn_id=0>, <Ticket(id=6942, rt_number=56378, queue=Requests, subject=Apache, ticket_status=closed, client=ITC Compliance, priority=3, created=2025-11-10 11:19:17, last_txn_id=2419232>, <Ticket(id=6875, rt_number=56309, queue=Requests, subject=Server with excess backups and no quota, ticket_status=closed, client=Internal, priority=44, created=2025-11-03 09:30:39, last_txn_id=0>, <Ticket(id=7251, rt_number=56716, queue=Requests, subject=mammoth and elephant will be shutdown, ticket_status=closed, client=Tusk IC, priority=41, created=2025-12-08 10:16:59, last_txn_id=0>, <Ticket(id=6710, rt_number=56144, queue=Requests, subject=Ingeus k8s version upgrade, ticket_status=closed, client=Ingeus, priority=47, created=2025-10-06 13:42:00, last_txn_id=0>, <Ticket(id=7163, rt_number=56631, queue=Requests, subject=Monthly certificate expiry check, ticket_status=closed, client=Internal, priority=1, created=2025-12-01 00:00:01, last_txn_id=0>, <Ticket(id=5830, rt_number=55156, queue=Requests, subject=Upgrade project, ticket_status=open, client=ATA Group, priority=12, created=2025-06-18 17:21:15, last_txn_id=2427762>, <Ticket(id=6914, rt_number=56348, queue=Requests, subject=Ocado Firewall (consultancy), ticket_status=open, client=Azura, priority=47, created=2025-11-06 13:23:50, last_txn_id=0>, <Ticket(id=7308, rt_number=56773, queue=Requests, subject=SFL Old servers root access, ticket_status=closed, client=Sucden, priority=1, created=2025-12-15 12:40:03, last_txn_id=0>, <Ticket(id=7155, rt_number=56623, queue=Requests, subject=VPN access for Jim Potter, ticket_status=closed, client=JISC, priority=62, created=2025-11-27 17:35:02, last_txn_id=0>, <Ticket(id=6709, rt_number=56143, queue=Requests, subject=ETX k8s version upgrade, ticket_status=closed, client=Tangram, priority=46, created=2025-10-06 13:30:59, last_txn_id=0>, <Ticket(id=6084, rt_number=55471, queue=Requests, subject=Technical onboarding \| Support onboarding, ticket_status=closed, client=ATA Group, priority=69, created=2025-07-21 12:54:43, last_txn_id=0>, <Ticket(id=6963, rt_number=56399, queue=Requests, subject=RMA Disk info, ticket_status=closed, client=AskBio, priority=43, created=2025-11-12 14:40:48, last_txn_id=0>, <Ticket(id=7159, rt_number=56627, queue=Requests, subject=Remove Tusk servers from support, ticket_status=closed, client=Tusk IC, priority=43, created=2025-11-28 12:31:51, last_txn_id=0>, <Ticket(id=7164, rt_number=56632, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=41, created=2025-12-01 00:00:03, last_txn_id=0>, <Ticket(id=6972, rt_number=56408, queue=Requests, subject=updates on servers, ticket_status=closed, client=AskBio, priority=63, created=2025-11-13 13:31:01, last_txn_id=0>, <Ticket(id=6838, rt_number=56272, queue=Requests, subject=CGram Service, ticket_status=closed, client=Rotastat, priority=45, created=2025-10-28 08:32:01, last_txn_id=0>, <Ticket(id=7260, rt_number=56725, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-12-09 00:00:06, last_txn_id=0>, <Ticket(id=7021, rt_number=56457, queue=Requests, subject=ETXAWS01, ticket_status=closed, client=Tangram, priority=2, created=2025-11-18 12:38:35, last_txn_id=0>, <Ticket(id=6718, rt_number=56152, queue=Requests, subject=Carry out Ubuntu upgrades on production systems, ticket_status=closed, client=Gravytrain, priority=46, created=2025-10-07 12:34:31, last_txn_id=2420411>, <Ticket(id=6885, rt_number=56319, queue=Requests, subject=Global Brands Warehouse VPN cert expiry, ticket_status=closed, client=Global Brands, priority=44, created=2025-11-04 11:08:36, last_txn_id=0>, <Ticket(id=7146, rt_number=56582, queue=Requests, subject=GitLab upgrades (18.6.1), ticket_status=closed, client=Internal, priority=41, created=2025-11-27 08:57:54, last_txn_id=0>, <Ticket(id=7039, rt_number=56474, queue=Requests, subject=Re: PromPT email, ticket_status=closed, client=AskBio, priority=61, created=2025-11-21 09:10:25, last_txn_id=0>, <Ticket(id=7055, rt_number=56490, queue=Requests, subject=Server Shutdown, ticket_status=closed, client=OpenCorporates, priority=5, created=2025-11-24 11:51:21, last_txn_id=0>, <Ticket(id=7310, rt_number=56775, queue=Requests, subject=Re: Point Update for Moodle (to Moodle 4.5.7 - released on Oct 6th 2025), ticket_status=closed, client=Lantech, priority=41, created=2025-12-15 14:22:01, last_txn_id=0>, <Ticket(id=7307, rt_number=56772, queue=Requests, subject=CRITICAL: HTTP: Moodle HTTPS on ccvle01.cirencester.ac.uk, ticket_status=rejected, client=Cirencester College, priority=50, created=2025-12-15 08:36:02, last_txn_id=0>, <Ticket(id=7094, rt_number=56529, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-11-25 00:00:05, last_txn_id=0>, <Ticket(id=7099, rt_number=56535, queue=Requests, subject=macleod.synpromics.com storr monitoring, ticket_status=closed, client=AskBio, priority=41, created=2025-11-25 11:46:29, last_txn_id=0>, <Ticket(id=7033, rt_number=56468, queue=Requests, subject=Test restore Windmill, ticket_status=closed, client=Internal, priority=42, created=2025-11-20 12:19:58, last_txn_id=0>, <Ticket(id=7005, rt_number=56441, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=62, created=2025-11-18 08:21:16, last_txn_id=0>, <Ticket(id=7284, rt_number=56749, queue=Requests, subject=Geograph Gitlab upgrade (18.6.2), ticket_status=closed, client=Geograph, priority=41, created=2025-12-11 09:32:06, last_txn_id=0>, <Ticket(id=7139, rt_number=56575, queue=Requests, subject=upcoming network outage, ticket_status=closed, client=Tusk IC, priority=41, created=2025-11-26 13:23:08, last_txn_id=0>, <Ticket(id=7283, rt_number=56748, queue=Requests, subject=Tangram Gitlab upgrade (18.6.2), ticket_status=closed, client=Tangram, priority=41, created=2025-12-11 09:28:42, last_txn_id=0>, <Ticket(id=7279, rt_number=56745, queue=Requests, subject=Tusk IC access - 15 Dec , ticket_status=closed, client=Tusk IC, priority=0, created=2025-12-10 15:58:07, last_txn_id=0>, <Ticket(id=7252, rt_number=56717, queue=Requests, subject=rodney2.internal.ogtip.com predictive disk failure, ticket_status=closed, client=OGT, priority=42, created=2025-12-08 10:30:42, last_txn_id=0>, <Ticket(id=7350, rt_number=56815, queue=Requests, subject=leonis 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last_txn_id=0>, <Ticket(id=7224, rt_number=56689, queue=Requests, subject=Local Firewall rules, ticket_status=closed, client=Sucden, priority=62, created=2025-12-03 12:22:47, last_txn_id=0>, <Ticket(id=7179, rt_number=56647, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-12-02 00:00:05, last_txn_id=0>, <Ticket(id=7000, rt_number=56436, queue=Requests, subject=Create Client Services accounts for Martin and Peter, ticket_status=closed, client=Sucden, priority=42, created=2025-11-17 15:47:09, last_txn_id=0>, <Ticket(id=7137, rt_number=56573, queue=Requests, subject=Upgrade Nextflow (Consultancy), ticket_status=closed, client=AskBio, priority=61, created=2025-11-26 10:14:15, last_txn_id=0>, <Ticket(id=7148, rt_number=56584, queue=Requests, subject=Geograph Gitlab upgrade (18.6.1), ticket_status=closed, client=Geograph, priority=41, created=2025-11-27 09:05:03, last_txn_id=0>, <Ticket(id=7057, rt_number=56492, queue=Requests, subject=Re: [-External-] SBD server Slowness and unavailability, ticket_status=closed, client=ATA Group, priority=2, created=2025-11-24 15:12:37, last_txn_id=0>, <Ticket(id=7147, rt_number=56583, queue=Requests, subject=Tangram Gitlab upgrade (18.6.1), ticket_status=closed, client=Tangram, priority=41, created=2025-11-27 08:59:35, last_txn_id=0>, <Ticket(id=7277, rt_number=56743, queue=Requests, subject=CGram systemd service, ticket_status=closed, client=Rotastat, priority=41, created=2025-12-10 11:30:14, last_txn_id=0>, <Ticket(id=7275, rt_number=56741, queue=Requests, subject=Config files, ticket_status=closed, client=Tusk IC, priority=41, created=2025-12-10 08:30:59, last_txn_id=0>, <Ticket(id=7282, rt_number=56747, queue=Requests, subject=GitLab upgrades (18.6.2), ticket_status=closed, client=Internal, priority=41, created=2025-12-11 08:15:26, last_txn_id=0>, <Ticket(id=7034, rt_number=56469, queue=Requests, subject=Test restore GitLab, ticket_status=closed, client=Internal, priority=43, created=2025-11-20 12:23:25, last_txn_id=0>, <Ticket(id=6839, rt_number=56273, queue=Requests, subject=Drive failure darkmatter.synpromics.com, ticket_status=stalled, client=AskBio, priority=67, created=2025-10-28 11:07:22, last_txn_id=0>, <Ticket(id=7176, rt_number=56644, queue=Requests, subject=CRITICAL: HTTP: ecmasterplan.co.uk HTTPS cert on srv.entrepreneurscircle.org, ticket_status=closed, client=Entrepreneurs Circle, priority=65, created=2025-12-01 16:18:31, last_txn_id=0>, <Ticket(id=7293, rt_number=56758, queue=Requests, subject=New accounts, ticket_status=resolved, client=AskBio, priority=64, created=2025-12-12 12:48:27, last_txn_id=2433375>, <Ticket(id=7291, rt_number=56756, queue=Requests, subject=Amendment to rebooting protocol, ticket_status=closed, client=AskBio, priority=41, created=2025-12-11 16:45:44, last_txn_id=0>, <Ticket(id=7286, rt_number=56751, queue=Requests, subject=wkhtmltopdf not available, ticket_status=closed, client=Gravytrain, priority=41, 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Client updates report (Requests)

24 Nov - 26 Dec

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-01-21 00:16:17.686679	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686756	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686766	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686772	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686782	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686795	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686811	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686817	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686822	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686827	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686832	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686836	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686841	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686846	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686851	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686856	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686861	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686866	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686870	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686875	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686881	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686886	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686890	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686895	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686899	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686904	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686909	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686914	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686918	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686923	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686928	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686932	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686937	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686941	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686946	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686950	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686954	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686959	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686963	xxx	./services/model.py:838
DEBUG	2026-01-21 00:16:17.686968	xxx	./services/model.py:838