Client updates report (Requests)

15 Sep - 17 Oct

RT Client Replies missed Subject
55989 eTherapeutics Upgrade Keycloak, PostgreSQL databases
55898 OpenCorporates Server Access review
55828 ATA Group pro patching error
54155 Internal 20 Mar RE: Fwd: Migration of 3CX Server
56058 OpenCorporates Sudo Password
56171 NFW nfwgs2.nfw.internal connection timeouts
55858 Tusk IC DOWN: elephant.tusknet
55991 Top To Toe RE: Move database archival script to systemd from cron
56172 Kahootz redis patching
56064 Internal Weekly checks
55862 OpenCorporates 16 Sep Scale down lower support
55992 Top To Toe RE: Re: Amend DB backup script to dump separate .sql files
56161 ATA Group RE: question
55885 Internal Weekly checks
56147 Internal Purge old client password records
56212 Kahootz Kahootz Migration to AWS
55845 Trident Honda New VM request
55521 JISC 22 Aug Putting l01 and l02 behind OpenAthens WAF
55983 Internal Weekly checks
55735 Cambridge Flow Solutions Remove client Cambridge Flow Solutions Ltd servers from support
55886 JISC OpenAthens L01 and l02 patching
56148 Internal Weekly checks
55994 OGT WARNING: NRPE Disk: All Disks on blaney.internal.ogtip.com
56120 OpenCorporates Audit OC infrastructure
55821 eTherapeutics Re: GitLab pages TLS failing
55783 ITC Compliance Felly Oro
55882 Globecast /home/oracle/gcwan is not mounted on gcukscheddb02,dbdev
55868 Cirencester College New user to access CCOLive server
55824 Sysdoc AKS cluster Kubernetes version upgrade
56164 Geograph Geograph Gitlab upgrade (18.4.2)
55785 OpenCorporates Website Shutdowns
55378 Sucden Qualys Vulnerabilities - Log4j / Redhat OpenJDK
56007 Kahootz Remove Kahootz servers from support
56160 Trident Honda VM hera root disk
56180 OpenCorporates Remove DC access for Ayhan
55995 OpenCorporates mesos and docker-reg
56014 Kahootz Changing alert emails in puppet-managed files
55901 OpenCorporates Jupyter Copy files to AWS
55907 ITC Compliance Bence Kozma
55914 OpenCorporates redis1.opencorporates.internal
55796 Azura Expiring certificates
55948 Novadata 30 Sep cmake and CUDA Toolkit upgrade on linux
56109 OpenCorporates jupyter1 regular sync to s3
56135 Internal Monthly certificate expiry check
56005 Novadata 02 Oct Consultancy: Upgrade cmake to >3.28.0 & install/update CUDA
55895 AskBio Docker clean up
56158 ATA Group HPC | Backup Disk Repair / Busy
56167 Novadata Arcturus
56165 eTherapeutics ETX Gitlab upgrade (18.4.2)
55998 OpenCorporates Server Shut down - static-web1
56141 Cirencester College CCVLE01 OS version
55664 OpenCorporates OC VM Removals
55892 AskBio 19 Sep new FireFinch user on servers
55863 Internal 16 Sep Test restore Request Tracker
56156 Trident Honda vmsvr1/2.trident.lan pacemaker resource failure
56166 Global Brands hi
56163 Internal GitLab upgrades (18.4.2)
56057 OpenCorporates Website Server Shutdown
56137 Ingeus Ingeus: login to Azure
56128 JISC Urgent rollback
56132 OpenCorporates  CRITICAL: 'disk /var' on 'sec1.opencorporates.internal'
56124 OpenCorporates OC exports/deliveries/ data retention
54878 AskBio Gitlab / docker builds in CI
56006 Gravytrain 30 Sep gravytrain update dev systems (consultancy)
55913 OpenCorporates memcached servers
55639 Kahootz Wireguard VPN on iomart infra
56013 OGT Docker installation request
56159 Trident Honda VM velux
56213 Novadata FW: Workstation Specialists Technical Support - TN21964
55834 OGT 18 Sep, 09 Oct Failing disk on sybil.internal.ogtip.com
56210 Crystal Units Fw: Issue with Lisec App – Printer Update Needed
54647 Azura 24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 30 Sep Ocado Firewall
56157 Internal 13 Oct Expiring GPG key/subkeys acm
56191 ATA Group Sandbox
56189 Internal Weekly checks
56071 OGT Server updates
56197 OpenCorporates Review Puppet config for Audit1
55893 Internal 29 Sep, 03 Oct, 09 Oct Expiring GPG Key: Eibhlín O'Dwyer
56196 ATA Group SUSE Environment Review
56144 Ingeus Ingeus k8s version upgrade
56133 Internal Quarterly Ouse Failover Test
55074 Gravytrain gravytrain update dev systems
56010 Geograph Kubernetes upgrade from v1.31
56173 OGT 15 Oct WARNING: NRPE Disk: /Data on sybil.internal.ogtip.com
56118 AskBio GPU driver update
56206 Internal Auxiliary bot servers - Quote request
55156 ATA Group Upgrade project
56205 Internal Message - Owen | Trustify | 020 3667 1674
56065 AskBio 08 Oct PromPT email
56140 Sucden Patch Cycle
56201 Geograph AWS Lambda python3 EOL
56211 Internal Employee New Start Technical: Terry Churchill
55894 Internal 19 Sep, 29 Sep, 03 Oct, 16 Oct Expiring GPG Key: Shaun Poole
56143 Tangram 16 Oct ETX k8s version upgrade
55471 ATA Group 13 Oct Technical onboarding | Support onboarding
55616 OGT OGT OS upgrades (Debian 10)
56152 Gravytrain 11 Oct Carry out Ubuntu upgrades on production systems
55990 OGT 09 Oct Upgrade albert.internal.ogtip.com to Debian 13 Trixie

git hash: master (a2100d46)