Client updates report (Requests)

16 Oct

RT	Client	Replies missed	Subject
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
56007	Kahootz		Remove Kahootz servers from support
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 30 Sep	Ocado Firewall
55834	OGT		Failing disk on sybil.internal.ogtip.com
56071	OGT		Server updates
56144	Ingeus		Ingeus k8s version upgrade
56197	OpenCorporates		Review Puppet config for Audit1
56010	Geograph		Kubernetes upgrade from v1.31
56173	OGT	15 Oct	WARNING: NRPE Disk: /Data on sybil.internal.ogtip.com
56118	AskBio		GPU driver update
56206	Internal		Auxiliary bot servers - Quote request
55156	ATA Group		Upgrade project
56205	Internal		Message - Owen \| Trustify \| 020 3667 1674
56065	AskBio		PromPT email
56140	Sucden		Patch Cycle
56143	Tangram		ETX k8s version upgrade
55471	ATA Group		Technical onboarding \| Support onboarding
56152	Gravytrain		Carry out Ubuntu upgrades on production systems
55894	Internal		Expiring GPG Key: Shaun Poole
55990	OGT		Upgrade albert.internal.ogtip.com to Debian 13 Trixie
56157	Internal		Expiring GPG key/subkeys acm
55616	OGT		OGT OS upgrades (Debian 10)

git hash: master (0914c376)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.1	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.1.4	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.0	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.9.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.7.8	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.3	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.2	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.2	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.45	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.5	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	110.880 msec
System CPU time	0.761 msec
Total CPU time	111.641 msec
Elapsed time	139.508 msec
Context switches	62 voluntary, 5 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-10-16&start=2025-10-16
REMOTE_ADDR	10.42.13.14
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-10-16'
'start'	'2025-10-16'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 10, 16), 'end': datetime.date(2025, 10, 16)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-10-16&start=2025-10-16' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=6636, rt_number=56007, queue=Requests, subject=Remove Kahootz servers from support, ticket_status=closed, client=Kahootz, priority=5, created=2025-09-25 13:20:53, last_txn_id=0>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=stalled, client=Azura, priority=53, created=2025-04-28 12:59:59, last_txn_id=0>, <Ticket(id=6494, rt_number=55834, queue=Requests, subject=Failing disk on sybil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=46, created=2025-09-08 09:01:18, last_txn_id=0>, <Ticket(id=6668, rt_number=56071, queue=Requests, subject=Server updates, ticket_status=closed, client=OGT, priority=46, created=2025-09-30 16:27:36, last_txn_id=0>, <Ticket(id=6710, rt_number=56144, queue=Requests, subject=Ingeus k8s version upgrade, ticket_status=closed, client=Ingeus, priority=47, created=2025-10-06 13:42:00, last_txn_id=0>, <Ticket(id=6763, rt_number=56197, queue=Requests, subject=Review Puppet config for Audit1, ticket_status=closed, client=OpenCorporates, priority=62, created=2025-10-14 15:51:08, last_txn_id=0>, <Ticket(id=6639, rt_number=56010, queue=Requests, subject=Kubernetes upgrade from v1.31, ticket_status=closed, client=Geograph, priority=44, created=2025-09-25 15:55:38, last_txn_id=0>, <Ticket(id=6739, rt_number=56173, queue=Requests, subject=WARNING: NRPE Disk: /Data on sybil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=43, created=2025-10-10 09:10:18, last_txn_id=0>, <Ticket(id=6683, rt_number=56118, queue=Requests, subject=GPU driver update, ticket_status=closed, client=AskBio, priority=64, created=2025-10-02 13:25:09, last_txn_id=0>, <Ticket(id=6772, rt_number=56206, queue=Requests, subject=Auxiliary bot servers - Quote request, ticket_status=closed, client=Internal, priority=1, created=2025-10-16 11:57:46, last_txn_id=0>, <Ticket(id=5830, rt_number=55156, queue=Requests, subject=Upgrade project, ticket_status=open, client=ATA Group, priority=12, created=2025-06-18 17:21:15, last_txn_id=2427762>, <Ticket(id=6771, rt_number=56205, queue=Requests, subject=Message - Owen \| Trustify \| 020 3667 1674, ticket_status=rejected, client=Internal, priority=1, created=2025-10-16 10:54:25, last_txn_id=0>, <Ticket(id=6662, rt_number=56065, queue=Requests, subject=PromPT email, ticket_status=closed, client=AskBio, priority=64, created=2025-09-30 10:18:58, last_txn_id=2402309>, <Ticket(id=6706, rt_number=56140, queue=Requests, subject=Patch Cycle, ticket_status=closed, client=Sucden, priority=43, created=2025-10-06 12:21:33, last_txn_id=2408347>, <Ticket(id=6709, rt_number=56143, queue=Requests, subject=ETX k8s version upgrade, ticket_status=closed, client=Tangram, priority=46, created=2025-10-06 13:30:59, last_txn_id=0>, <Ticket(id=6084, rt_number=55471, queue=Requests, subject=Technical onboarding \| Support onboarding, ticket_status=closed, client=ATA Group, priority=69, created=2025-07-21 12:54:43, last_txn_id=0>, <Ticket(id=6718, rt_number=56152, queue=Requests, subject=Carry out Ubuntu upgrades on production systems, ticket_status=closed, client=Gravytrain, priority=46, created=2025-10-07 12:34:31, last_txn_id=2420411>, <Ticket(id=6554, rt_number=55894, queue=Requests, subject=Expiring GPG Key: Shaun Poole, ticket_status=closed, client=Internal, priority=47, created=2025-09-16 15:38:48, last_txn_id=0>, <Ticket(id=6619, rt_number=55990, queue=Requests, subject=Upgrade albert.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-09-23 15:28:26, last_txn_id=0>, <Ticket(id=6723, rt_number=56157, queue=Requests, subject=Expiring GPG key/subkeys acm, ticket_status=closed, client=Internal, priority=47, created=2025-10-08 10:13:52, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=stalled, client=OGT, priority=50, created=2025-08-11 10:42:34, last_txn_id=0>]

Client updates report (Requests)

16 Oct

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-01-21 17:44:47.854773	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854813	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854824	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854831	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854837	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854844	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854850	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854856	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854861	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854867	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854872	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854878	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854883	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854889	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854895	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854901	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854907	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854914	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854921	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854926	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854932	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854938	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854943	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854949	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854954	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854960	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854966	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854972	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854977	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854983	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854989	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.854995	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855000	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855006	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855012	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855017	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855023	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855028	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855033	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855040	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855045	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855051	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855057	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855062	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855068	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855074	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855086	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855093	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855098	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855103	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855109	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855115	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855120	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855126	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855132	xxx	./services/model.py:838
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DEBUG	2026-01-21 17:44:47.855142	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855148	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855154	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855159	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855165	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855170	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855176	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855181	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855187	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855193	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855198	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855204	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855210	xxx	./services/model.py:838
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DEBUG	2026-01-21 17:44:47.855222	xxx	./services/model.py:838
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DEBUG	2026-01-21 17:44:47.855235	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855240	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855246	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855253	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855258	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855265	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855271	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855278	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855283	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855289	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855296	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855302	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855307	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855313	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855319	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855325	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855331	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855337	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855343	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855350	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855356	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855362	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855367	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855373	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855379	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855384	xxx	./services/model.py:838
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DEBUG	2026-01-21 17:44:47.855396	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855402	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855408	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855413	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855419	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855426	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855432	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855438	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855444	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855450	xxx	./services/model.py:838
DEBUG	2026-01-21 17:44:47.855457	xxx	./services/model.py:838
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