Client updates report (Requests)

03 Oct

RT	Client	Replies missed	Subject
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
55845	Trident Honda	16 Sep	New VM request
56120	OpenCorporates		Audit OC infrastructure
55824	Sysdoc		AKS cluster Kubernetes version upgrade
56007	Kahootz		Remove Kahootz servers from support
55948	Novadata		cmake and CUDA Toolkit upgrade on linux
56005	Novadata	02 Oct	Consultancy: Upgrade cmake to >3.28.0 & install/update CUDA
55664	OpenCorporates		OC VM Removals
56128	JISC		Urgent rollback
56124	OpenCorporates		OC exports/deliveries/ data retention
54878	AskBio		Gitlab / docker builds in CI
56006	Gravytrain	30 Sep	gravytrain update dev systems (consultancy)
55834	OGT		Failing disk on sybil.internal.ogtip.com
56071	OGT		Server updates
55893	Internal		Expiring GPG Key: Eibhlín O'Dwyer
55074	Gravytrain		gravytrain update dev systems
56010	Geograph		Kubernetes upgrade from v1.31
56118	AskBio		GPU driver update
56065	AskBio		PromPT email
55471	ATA Group		Technical onboarding \| Support onboarding
55894	Internal		Expiring GPG Key: Shaun Poole
55990	OGT		Upgrade albert.internal.ogtip.com to Debian 13 Trixie
55156	ATA Group		Upgrade project
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 30 Sep	Ocado Firewall
55616	OGT		OGT OS upgrades (Debian 10)

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	75.424 msec
System CPU time	0.377 msec
Total CPU time	75.801 msec
Elapsed time	98.729 msec
Context switches	115 voluntary, 10 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-10-03&start=2025-10-03
REMOTE_ADDR	10.42.13.21
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-10-03'
'start'	'2025-10-03'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 10, 3), 'end': datetime.date(2025, 10, 3)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-10-03&start=2025-10-03' [GET]>
tickets	[<Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=6505, rt_number=55845, queue=Requests, subject=New VM request, ticket_status=closed, client=Trident Honda, priority=44, created=2025-09-09 09:29:30, last_txn_id=0>, <Ticket(id=6685, rt_number=56120, queue=Requests, subject=Audit OC infrastructure, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-10-02 16:10:01, last_txn_id=0>, <Ticket(id=6484, rt_number=55824, queue=Requests, subject=AKS cluster Kubernetes version upgrade, ticket_status=closed, client=Sysdoc, priority=44, created=2025-09-05 07:44:55, last_txn_id=0>, <Ticket(id=6636, rt_number=56007, queue=Requests, subject=Remove Kahootz servers from support, ticket_status=closed, client=Kahootz, priority=5, created=2025-09-25 13:20:53, last_txn_id=0>, <Ticket(id=6577, rt_number=55948, queue=Requests, subject=cmake and CUDA Toolkit upgrade on linux, ticket_status=closed, client=Novadata, priority=43, created=2025-09-22 12:51:18, last_txn_id=2404588>, <Ticket(id=6634, rt_number=56005, queue=Requests, subject=Consultancy: Upgrade cmake to >3.28.0 & install/update CUDA, ticket_status=closed, client=Novadata, priority=42, created=2025-09-25 12:54:28, last_txn_id=0>, <Ticket(id=6323, rt_number=55664, queue=Requests, subject=OC VM Removals, ticket_status=closed, client=OpenCorporates, priority=46, created=2025-08-15 09:56:07, last_txn_id=0>, <Ticket(id=6694, rt_number=56128, queue=Requests, subject=Urgent rollback, ticket_status=closed, client=JISC, priority=61, created=2025-10-03 14:18:45, last_txn_id=0>, <Ticket(id=6689, rt_number=56124, queue=Requests, subject=OC exports/deliveries/ data retention , ticket_status=closed, client=OpenCorporates, priority=62, created=2025-10-03 08:34:07, last_txn_id=0>, <Ticket(id=5553, rt_number=54878, queue=Requests, subject=Gitlab / docker builds in CI, ticket_status=closed, client=AskBio, priority=50, created=2025-05-19 08:36:40, last_txn_id=0>, <Ticket(id=6635, rt_number=56006, queue=Requests, subject=gravytrain update dev systems (consultancy), ticket_status=closed, client=Gravytrain, priority=42, created=2025-09-25 13:12:30, last_txn_id=0>, <Ticket(id=6494, rt_number=55834, queue=Requests, subject=Failing disk on sybil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=46, created=2025-09-08 09:01:18, last_txn_id=0>, <Ticket(id=6668, rt_number=56071, queue=Requests, subject=Server updates, ticket_status=closed, client=OGT, priority=46, created=2025-09-30 16:27:36, last_txn_id=0>, <Ticket(id=6553, rt_number=55893, queue=Requests, subject=Expiring GPG Key: Eibhlín O'Dwyer, ticket_status=closed, client=Internal, priority=44, created=2025-09-16 15:38:13, last_txn_id=0>, <Ticket(id=5779, rt_number=55074, queue=Requests, subject=gravytrain update dev systems, ticket_status=closed, client=Gravytrain, priority=49, created=2025-06-11 15:40:19, last_txn_id=0>, <Ticket(id=6639, rt_number=56010, queue=Requests, subject=Kubernetes upgrade from v1.31, ticket_status=closed, client=Geograph, priority=44, created=2025-09-25 15:55:38, last_txn_id=0>, <Ticket(id=6683, rt_number=56118, queue=Requests, subject=GPU driver update, ticket_status=closed, client=AskBio, priority=64, created=2025-10-02 13:25:09, last_txn_id=0>, <Ticket(id=6662, rt_number=56065, queue=Requests, subject=PromPT email, ticket_status=closed, client=AskBio, priority=64, created=2025-09-30 10:18:58, last_txn_id=2402309>, <Ticket(id=6084, rt_number=55471, queue=Requests, subject=Technical onboarding \| Support onboarding, ticket_status=closed, client=ATA Group, priority=69, created=2025-07-21 12:54:43, last_txn_id=0>, <Ticket(id=6554, rt_number=55894, queue=Requests, subject=Expiring GPG Key: Shaun Poole, ticket_status=closed, client=Internal, priority=47, created=2025-09-16 15:38:48, last_txn_id=0>, <Ticket(id=6619, rt_number=55990, queue=Requests, subject=Upgrade albert.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-09-23 15:28:26, last_txn_id=0>, <Ticket(id=5830, rt_number=55156, queue=Requests, subject=Upgrade project, ticket_status=closed, client=ATA Group, priority=53, created=2025-06-18 17:21:15, last_txn_id=2427762>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=closed, client=Azura, priority=55, created=2025-04-28 12:59:59, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=stalled, client=OGT, priority=55, created=2025-08-11 10:42:34, last_txn_id=0>]

Client updates report (Requests)

03 Oct

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-08 18:29:30.485146	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485201	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485211	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485218	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485224	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485230	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485235	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485242	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485247	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485253	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485258	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485263	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485269	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485274	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485279	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485307	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485314	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485319	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485325	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485330	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485336	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485341	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485346	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485352	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485357	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485363	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485384	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485391	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485397	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485402	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485407	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485413	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485418	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485424	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485430	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485435	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485440	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485445	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485450	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485455	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485461	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485465	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485470	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485475	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485480	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485486	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485491	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485496	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485502	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485507	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485513	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485518	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485523	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485528	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485534	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485539	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485544	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485549	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485554	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485559	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485565	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485570	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485575	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485580	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485585	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485591	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485596	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485601	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485607	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485612	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485617	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485622	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485627	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485632	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485637	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485642	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485647	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485653	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485659	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485665	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485670	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485675	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485680	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485685	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485690	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485695	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485700	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485705	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485710	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485715	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485720	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485725	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485730	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485735	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485740	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485745	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485750	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485755	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485760	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485765	xxx	./services/model.py:838
DEBUG	2026-07-08 18:29:30.485770	xxx	./services/model.py:838
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