Client updates report (Requests)

29 Sep - 03 Oct

RT	Client	Replies missed	Subject
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
56058	OpenCorporates		Sudo Password
56064	Internal		Weekly checks
55845	Trident Honda	16 Sep	New VM request
55521	JISC	22 Aug	Putting l01 and l02 behind OpenAthens WAF
56120	OpenCorporates		Audit OC infrastructure
55824	Sysdoc		AKS cluster Kubernetes version upgrade
56007	Kahootz		Remove Kahootz servers from support
56014	Kahootz		Changing alert emails in puppet-managed files
55948	Novadata	30 Sep	cmake and CUDA Toolkit upgrade on linux
56109	OpenCorporates		jupyter1 regular sync to s3
56005	Novadata	02 Oct	Consultancy: Upgrade cmake to >3.28.0 & install/update CUDA
55664	OpenCorporates		OC VM Removals
56057	OpenCorporates		Website Server Shutdown
56128	JISC		Urgent rollback
56124	OpenCorporates		OC exports/deliveries/ data retention
54878	AskBio		Gitlab / docker builds in CI
56006	Gravytrain	30 Sep	gravytrain update dev systems (consultancy)
55834	OGT		Failing disk on sybil.internal.ogtip.com
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 30 Sep	Ocado Firewall
56071	OGT		Server updates
55893	Internal	29 Sep	Expiring GPG Key: Eibhlín O'Dwyer
55074	Gravytrain		gravytrain update dev systems
56010	Geograph		Kubernetes upgrade from v1.31
56118	AskBio		GPU driver update
55156	ATA Group		Upgrade project
56065	AskBio		PromPT email
55894	Internal	29 Sep	Expiring GPG Key: Shaun Poole
55471	ATA Group		Technical onboarding \| Support onboarding
55616	OGT		OGT OS upgrades (Debian 10)
55990	OGT		Upgrade albert.internal.ogtip.com to Debian 13 Trixie

git hash: master (a2100d46)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.17.2	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.11.0	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2025.11.12	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.2.4	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.8.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.6.2	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	0.12.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.1	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.1	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.1	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
sniffio	1.3.1	None	Sniff out which async library your code is running under
SQLAlchemy	2.0.44	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.5.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.3	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	120.016 msec
System CPU time	0.000 msec
Total CPU time	120.016 msec
Elapsed time	178.188 msec
Context switches	123 voluntary, 7 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-10-03&start=2025-09-29
REMOTE_ADDR	10.42.58.147
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-10-03'
'start'	'2025-09-29'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 9, 29), 'end': datetime.date(2025, 10, 3)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-10-03&start=2025-09-29' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=6655, rt_number=56058, queue=Requests, subject=Sudo Password, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-09-29 13:54:17, last_txn_id=0>, <Ticket(id=6661, rt_number=56064, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=42, created=2025-09-30 00:00:05, last_txn_id=0>, <Ticket(id=6505, rt_number=55845, queue=Requests, subject=New VM request, ticket_status=closed, client=Trident Honda, priority=44, created=2025-09-09 09:29:30, last_txn_id=0>, <Ticket(id=6134, rt_number=55521, queue=Requests, subject=Putting l01 and l02 behind OpenAthens WAF, ticket_status=closed, client=JISC, priority=66, created=2025-07-28 09:28:44, last_txn_id=2380256>, <Ticket(id=6685, rt_number=56120, queue=Requests, subject=Audit OC infrastructure, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-10-02 16:10:01, last_txn_id=0>, <Ticket(id=6484, rt_number=55824, queue=Requests, subject=AKS cluster Kubernetes version upgrade, ticket_status=closed, client=Sysdoc, priority=44, created=2025-09-05 07:44:55, last_txn_id=0>, <Ticket(id=6636, rt_number=56007, queue=Requests, subject=Remove Kahootz servers from support, ticket_status=closed, client=Kahootz, priority=5, created=2025-09-25 13:20:53, last_txn_id=0>, <Ticket(id=6643, rt_number=56014, queue=Requests, subject=Changing alert emails in puppet-managed files, ticket_status=closed, client=Kahootz, priority=61, created=2025-09-26 13:18:42, last_txn_id=0>, <Ticket(id=6577, rt_number=55948, queue=Requests, subject=cmake and CUDA Toolkit upgrade on linux, ticket_status=closed, client=Novadata, priority=43, created=2025-09-22 12:51:18, last_txn_id=2404588>, <Ticket(id=6674, rt_number=56109, queue=Requests, subject=jupyter1 regular sync to s3, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-10-01 12:13:15, last_txn_id=0>, <Ticket(id=6634, rt_number=56005, queue=Requests, subject=Consultancy: Upgrade cmake to >3.28.0 & install/update CUDA, ticket_status=closed, client=Novadata, priority=42, created=2025-09-25 12:54:28, last_txn_id=0>, <Ticket(id=6323, rt_number=55664, queue=Requests, subject=OC VM Removals, ticket_status=closed, client=OpenCorporates, priority=46, created=2025-08-15 09:56:07, last_txn_id=0>, <Ticket(id=6654, rt_number=56057, queue=Requests, subject=Website Server Shutdown, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-09-29 13:51:05, last_txn_id=0>, <Ticket(id=6694, rt_number=56128, queue=Requests, subject=Urgent rollback, ticket_status=closed, client=JISC, priority=61, created=2025-10-03 14:18:45, last_txn_id=0>, <Ticket(id=6689, rt_number=56124, queue=Requests, subject=OC exports/deliveries/ data retention , ticket_status=closed, client=OpenCorporates, priority=62, created=2025-10-03 08:34:07, last_txn_id=0>, <Ticket(id=5553, rt_number=54878, queue=Requests, subject=Gitlab / docker builds in CI, ticket_status=closed, client=AskBio, priority=50, created=2025-05-19 08:36:40, last_txn_id=0>, <Ticket(id=6635, rt_number=56006, queue=Requests, subject=gravytrain update dev systems (consultancy), ticket_status=closed, client=Gravytrain, priority=42, created=2025-09-25 13:12:30, last_txn_id=0>, <Ticket(id=6494, rt_number=55834, queue=Requests, subject=Failing disk on sybil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=46, created=2025-09-08 09:01:18, last_txn_id=0>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=open, client=Azura, priority=52, created=2025-04-28 12:59:59, last_txn_id=0>, <Ticket(id=6668, rt_number=56071, queue=Requests, subject=Server updates, ticket_status=resolved, client=OGT, priority=46, created=2025-09-30 16:27:36, last_txn_id=0>, <Ticket(id=6553, rt_number=55893, queue=Requests, subject=Expiring GPG Key: Eibhlín O'Dwyer, ticket_status=closed, client=Internal, priority=44, created=2025-09-16 15:38:13, last_txn_id=0>, <Ticket(id=5779, rt_number=55074, queue=Requests, subject=gravytrain update dev systems, ticket_status=closed, client=Gravytrain, priority=49, created=2025-06-11 15:40:19, last_txn_id=0>, <Ticket(id=6639, rt_number=56010, queue=Requests, subject=Kubernetes upgrade from v1.31, ticket_status=closed, client=Geograph, priority=44, created=2025-09-25 15:55:38, last_txn_id=0>, <Ticket(id=6683, rt_number=56118, queue=Requests, subject=GPU driver update, ticket_status=closed, client=AskBio, priority=64, created=2025-10-02 13:25:09, last_txn_id=0>, <Ticket(id=5830, rt_number=55156, queue=Requests, subject=Upgrade project, ticket_status=open, client=ATA Group, priority=11, created=2025-06-18 17:21:15, last_txn_id=2427762>, <Ticket(id=6662, rt_number=56065, queue=Requests, subject=PromPT email, ticket_status=closed, client=AskBio, priority=64, created=2025-09-30 10:18:58, last_txn_id=2402309>, <Ticket(id=6554, rt_number=55894, queue=Requests, subject=Expiring GPG Key: Shaun Poole, ticket_status=stalled, client=Internal, priority=47, created=2025-09-16 15:38:48, last_txn_id=0>, <Ticket(id=6084, rt_number=55471, queue=Requests, subject=Technical onboarding \| Support onboarding, ticket_status=closed, client=ATA Group, priority=69, created=2025-07-21 12:54:43, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=open, client=OGT, priority=49, created=2025-08-11 10:42:34, last_txn_id=0>, <Ticket(id=6619, rt_number=55990, queue=Requests, subject=Upgrade albert.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-09-23 15:28:26, last_txn_id=0>]

Client updates report (Requests)

29 Sep - 03 Oct

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2025-12-06 05:21:37.192301	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192344	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192353	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192358	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192364	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192369	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192374	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192379	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192384	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192389	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192394	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192399	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192404	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192408	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192413	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192418	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192422	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192427	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192431	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192436	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192442	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192448	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192453	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192458	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192463	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192467	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192472	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192477	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192482	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192486	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192491	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192495	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192500	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192505	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192509	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192513	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192518	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192523	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192527	xxx	./services/model.py:838
DEBUG	2025-12-06 05:21:37.192531	xxx	./services/model.py:838