Client updates report (Requests)

29 Sep

RT	Client	Replies missed	Subject
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
56058	OpenCorporates		Sudo Password
55845	Trident Honda	16 Sep	New VM request
55521	JISC		Putting l01 and l02 behind OpenAthens WAF
55824	Sysdoc		AKS cluster Kubernetes version upgrade
56007	Kahootz		Remove Kahootz servers from support
56014	Kahootz		Changing alert emails in puppet-managed files
55948	Novadata		cmake and CUDA Toolkit upgrade on linux
56005	Novadata		Consultancy: Upgrade cmake to >3.28.0 & install/update CUDA
55664	OpenCorporates		OC VM Removals
56057	OpenCorporates		Website Server Shutdown
54878	AskBio		Gitlab / docker builds in CI
56006	Gravytrain		gravytrain update dev systems (consultancy)
55834	OGT		Failing disk on sybil.internal.ogtip.com
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 25 Sep	Ocado Firewall
55893	Internal		Expiring GPG Key: Eibhlín O'Dwyer
55074	Gravytrain		gravytrain update dev systems
56010	Geograph		Kubernetes upgrade from v1.31
55156	ATA Group		Upgrade project
55894	Internal		Expiring GPG Key: Shaun Poole
55471	ATA Group		Technical onboarding \| Support onboarding
55616	OGT		OGT OS upgrades (Debian 10)
55990	OGT		Upgrade albert.internal.ogtip.com to Debian 13 Trixie

git hash: master (c8fe59db)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.17.2	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.11.0	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2025.11.12	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.2.4	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.8.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.6.2	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	0.12.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.1	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.1	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.1	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
sniffio	1.3.1	None	Sniff out which async library your code is running under
SQLAlchemy	2.0.44	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.5.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.3	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	52.604 msec
System CPU time	0.000 msec
Total CPU time	52.604 msec
Elapsed time	88.826 msec
Context switches	53 voluntary, 0 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-09-29&start=2025-09-29
REMOTE_ADDR	10.42.58.147
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-09-29'
'start'	'2025-09-29'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 9, 29), 'end': datetime.date(2025, 9, 29)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-09-29&start=2025-09-29' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=6655, rt_number=56058, queue=Requests, subject=Sudo Password, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-09-29 13:54:17, last_txn_id=0>, <Ticket(id=6505, rt_number=55845, queue=Requests, subject=New VM request, ticket_status=closed, client=Trident Honda, priority=44, created=2025-09-09 09:29:30, last_txn_id=0>, <Ticket(id=6134, rt_number=55521, queue=Requests, subject=Putting l01 and l02 behind OpenAthens WAF, ticket_status=closed, client=JISC, priority=66, created=2025-07-28 09:28:44, last_txn_id=2380256>, <Ticket(id=6484, rt_number=55824, queue=Requests, subject=AKS cluster Kubernetes version upgrade, ticket_status=closed, client=Sysdoc, priority=44, created=2025-09-05 07:44:55, last_txn_id=0>, <Ticket(id=6636, rt_number=56007, queue=Requests, subject=Remove Kahootz servers from support, ticket_status=closed, client=Kahootz, priority=5, created=2025-09-25 13:20:53, last_txn_id=0>, <Ticket(id=6643, rt_number=56014, queue=Requests, subject=Changing alert emails in puppet-managed files, ticket_status=closed, client=Kahootz, priority=61, created=2025-09-26 13:18:42, last_txn_id=0>, <Ticket(id=6577, rt_number=55948, queue=Requests, subject=cmake and CUDA Toolkit upgrade on linux, ticket_status=closed, client=Novadata, priority=43, created=2025-09-22 12:51:18, last_txn_id=2404588>, <Ticket(id=6634, rt_number=56005, queue=Requests, subject=Consultancy: Upgrade cmake to >3.28.0 & install/update CUDA, ticket_status=closed, client=Novadata, priority=42, created=2025-09-25 12:54:28, last_txn_id=0>, <Ticket(id=6323, rt_number=55664, queue=Requests, subject=OC VM Removals, ticket_status=closed, client=OpenCorporates, priority=46, created=2025-08-15 09:56:07, last_txn_id=0>, <Ticket(id=6654, rt_number=56057, queue=Requests, subject=Website Server Shutdown, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-09-29 13:51:05, last_txn_id=0>, <Ticket(id=5553, rt_number=54878, queue=Requests, subject=Gitlab / docker builds in CI, ticket_status=closed, client=AskBio, priority=50, created=2025-05-19 08:36:40, last_txn_id=0>, <Ticket(id=6635, rt_number=56006, queue=Requests, subject=gravytrain update dev systems (consultancy), ticket_status=closed, client=Gravytrain, priority=42, created=2025-09-25 13:12:30, last_txn_id=0>, <Ticket(id=6494, rt_number=55834, queue=Requests, subject=Failing disk on sybil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=46, created=2025-09-08 09:01:18, last_txn_id=0>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=open, client=Azura, priority=52, created=2025-04-28 12:59:59, last_txn_id=0>, <Ticket(id=6553, rt_number=55893, queue=Requests, subject=Expiring GPG Key: Eibhlín O'Dwyer, ticket_status=closed, client=Internal, priority=44, created=2025-09-16 15:38:13, last_txn_id=0>, <Ticket(id=5779, rt_number=55074, queue=Requests, subject=gravytrain update dev systems, ticket_status=closed, client=Gravytrain, priority=49, created=2025-06-11 15:40:19, last_txn_id=0>, <Ticket(id=6639, rt_number=56010, queue=Requests, subject=Kubernetes upgrade from v1.31, ticket_status=closed, client=Geograph, priority=44, created=2025-09-25 15:55:38, last_txn_id=0>, <Ticket(id=5830, rt_number=55156, queue=Requests, subject=Upgrade project, ticket_status=open, client=ATA Group, priority=11, created=2025-06-18 17:21:15, last_txn_id=2427762>, <Ticket(id=6554, rt_number=55894, queue=Requests, subject=Expiring GPG Key: Shaun Poole, ticket_status=stalled, client=Internal, priority=47, created=2025-09-16 15:38:48, last_txn_id=0>, <Ticket(id=6084, rt_number=55471, queue=Requests, subject=Technical onboarding \| Support onboarding, ticket_status=closed, client=ATA Group, priority=69, created=2025-07-21 12:54:43, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=open, client=OGT, priority=49, created=2025-08-11 10:42:34, last_txn_id=0>, <Ticket(id=6619, rt_number=55990, queue=Requests, subject=Upgrade albert.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-09-23 15:28:26, last_txn_id=0>]

Client updates report (Requests)

29 Sep

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2025-12-06 17:14:29.949306	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949346	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949355	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949361	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949366	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949371	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949376	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949380	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949385	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949396	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949401	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949405	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949410	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949415	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949419	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949424	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949429	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949434	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949439	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949443	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949448	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949452	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949456	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949461	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949465	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949470	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949475	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949479	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949484	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949488	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949492	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949496	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949501	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949505	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949509	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949514	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949518	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949522	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949527	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949531	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949535	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949540	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949544	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949548	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949553	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949557	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949562	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949566	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949571	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949575	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949580	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949585	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949589	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949594	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949598	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949602	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949606	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949610	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949615	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949619	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949623	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949628	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949632	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949636	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949641	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949645	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949650	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949655	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949659	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949664	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949668	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949672	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949676	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949680	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949684	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949689	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949693	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949698	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949703	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949707	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949711	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949715	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949720	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949724	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949728	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949733	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949737	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949742	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949747	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949751	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949756	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949760	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949764	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949769	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949773	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949777	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949782	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949786	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949790	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949794	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949799	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949803	xxx	./services/model.py:838
DEBUG	2025-12-06 17:14:29.949807	xxx	./services/model.py:838
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