Client updates report (Requests)

29 Sep

RT	Client	Replies missed	Subject
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
56058	OpenCorporates		Sudo Password
55845	Trident Honda	16 Sep	New VM request
55521	JISC		Putting l01 and l02 behind OpenAthens WAF
55824	Sysdoc		AKS cluster Kubernetes version upgrade
56007	Kahootz		Remove Kahootz servers from support
56014	Kahootz		Changing alert emails in puppet-managed files
55948	Novadata		cmake and CUDA Toolkit upgrade on linux
56005	Novadata		Consultancy: Upgrade cmake to >3.28.0 & install/update CUDA
55664	OpenCorporates		OC VM Removals
56057	OpenCorporates		Website Server Shutdown
54878	AskBio		Gitlab / docker builds in CI
56006	Gravytrain		gravytrain update dev systems (consultancy)
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 25 Sep	Ocado Firewall
55834	OGT		Failing disk on sybil.internal.ogtip.com
55893	Internal		Expiring GPG Key: Eibhlín O'Dwyer
55074	Gravytrain		gravytrain update dev systems
56010	Geograph		Kubernetes upgrade from v1.31
55156	ATA Group		Upgrade project
55471	ATA Group		Technical onboarding \| Support onboarding
55894	Internal		Expiring GPG Key: Shaun Poole
55990	OGT		Upgrade albert.internal.ogtip.com to Debian 13 Trixie
55616	OGT		OGT OS upgrades (Debian 10)

git hash: master (ddde22a4)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.1	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.1.4	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.0	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.9.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.7.8	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.3	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.2	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.2	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.46	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.5	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	57.957 msec
System CPU time	0.000 msec
Total CPU time	57.957 msec
Elapsed time	87.472 msec
Context switches	54 voluntary, 0 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-09-29&start=2025-09-29
REMOTE_ADDR	10.42.140.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-09-29'
'start'	'2025-09-29'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 9, 29), 'end': datetime.date(2025, 9, 29)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-09-29&start=2025-09-29' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=6655, rt_number=56058, queue=Requests, subject=Sudo Password, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-09-29 13:54:17, last_txn_id=0>, <Ticket(id=6505, rt_number=55845, queue=Requests, subject=New VM request, ticket_status=closed, client=Trident Honda, priority=44, created=2025-09-09 09:29:30, last_txn_id=0>, <Ticket(id=6134, rt_number=55521, queue=Requests, subject=Putting l01 and l02 behind OpenAthens WAF, ticket_status=closed, client=JISC, priority=66, created=2025-07-28 09:28:44, last_txn_id=2380256>, <Ticket(id=6484, rt_number=55824, queue=Requests, subject=AKS cluster Kubernetes version upgrade, ticket_status=closed, client=Sysdoc, priority=44, created=2025-09-05 07:44:55, last_txn_id=0>, <Ticket(id=6636, rt_number=56007, queue=Requests, subject=Remove Kahootz servers from support, ticket_status=closed, client=Kahootz, priority=5, created=2025-09-25 13:20:53, last_txn_id=0>, <Ticket(id=6643, rt_number=56014, queue=Requests, subject=Changing alert emails in puppet-managed files, ticket_status=closed, client=Kahootz, priority=61, created=2025-09-26 13:18:42, last_txn_id=0>, <Ticket(id=6577, rt_number=55948, queue=Requests, subject=cmake and CUDA Toolkit upgrade on linux, ticket_status=closed, client=Novadata, priority=43, created=2025-09-22 12:51:18, last_txn_id=2404588>, <Ticket(id=6634, rt_number=56005, queue=Requests, subject=Consultancy: Upgrade cmake to >3.28.0 & install/update CUDA, ticket_status=closed, client=Novadata, priority=42, created=2025-09-25 12:54:28, last_txn_id=0>, <Ticket(id=6323, rt_number=55664, queue=Requests, subject=OC VM Removals, ticket_status=closed, client=OpenCorporates, priority=46, created=2025-08-15 09:56:07, last_txn_id=0>, <Ticket(id=6654, rt_number=56057, queue=Requests, subject=Website Server Shutdown, ticket_status=closed, client=OpenCorporates, priority=61, created=2025-09-29 13:51:05, last_txn_id=0>, <Ticket(id=5553, rt_number=54878, queue=Requests, subject=Gitlab / docker builds in CI, ticket_status=closed, client=AskBio, priority=50, created=2025-05-19 08:36:40, last_txn_id=0>, <Ticket(id=6635, rt_number=56006, queue=Requests, subject=gravytrain update dev systems (consultancy), ticket_status=closed, client=Gravytrain, priority=42, created=2025-09-25 13:12:30, last_txn_id=0>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=stalled, client=Azura, priority=53, created=2025-04-28 12:59:59, last_txn_id=0>, <Ticket(id=6494, rt_number=55834, queue=Requests, subject=Failing disk on sybil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=46, created=2025-09-08 09:01:18, last_txn_id=0>, <Ticket(id=6553, rt_number=55893, queue=Requests, subject=Expiring GPG Key: Eibhlín O'Dwyer, ticket_status=closed, client=Internal, priority=44, created=2025-09-16 15:38:13, last_txn_id=0>, <Ticket(id=5779, rt_number=55074, queue=Requests, subject=gravytrain update dev systems, ticket_status=closed, client=Gravytrain, priority=49, created=2025-06-11 15:40:19, last_txn_id=0>, <Ticket(id=6639, rt_number=56010, queue=Requests, subject=Kubernetes upgrade from v1.31, ticket_status=closed, client=Geograph, priority=44, created=2025-09-25 15:55:38, last_txn_id=0>, <Ticket(id=5830, rt_number=55156, queue=Requests, subject=Upgrade project, ticket_status=open, client=ATA Group, priority=12, created=2025-06-18 17:21:15, last_txn_id=2427762>, <Ticket(id=6084, rt_number=55471, queue=Requests, subject=Technical onboarding \| Support onboarding, ticket_status=closed, client=ATA Group, priority=69, created=2025-07-21 12:54:43, last_txn_id=0>, <Ticket(id=6554, rt_number=55894, queue=Requests, subject=Expiring GPG Key: Shaun Poole, ticket_status=closed, client=Internal, priority=47, created=2025-09-16 15:38:48, last_txn_id=0>, <Ticket(id=6619, rt_number=55990, queue=Requests, subject=Upgrade albert.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-09-23 15:28:26, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=stalled, client=OGT, priority=50, created=2025-08-11 10:42:34, last_txn_id=0>]

Client updates report (Requests)

29 Sep

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-01-21 21:05:39.844409	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844465	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844476	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844482	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844493	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844500	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844505	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844510	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844515	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844521	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844526	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844532	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844537	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844543	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844548	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844554	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844560	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844565	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844571	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844576	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844582	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844588	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844594	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844599	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844605	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844611	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844616	xxx	./services/model.py:838
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DEBUG	2026-01-21 21:05:39.844638	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844643	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844648	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844654	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844660	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844665	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844670	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844675	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844680	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844685	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844691	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844696	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844702	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844707	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844712	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844718	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844724	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844729	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844734	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844739	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844744	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844748	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844754	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844761	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844767	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844772	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844777	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844783	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844788	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844792	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844797	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844803	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844807	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844812	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844817	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844822	xxx	./services/model.py:838
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DEBUG	2026-01-21 21:05:39.844838	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844843	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844849	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844855	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844860	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844865	xxx	./services/model.py:838
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DEBUG	2026-01-21 21:05:39.844875	xxx	./services/model.py:838
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DEBUG	2026-01-21 21:05:39.844886	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844891	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844896	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844901	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844905	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844911	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844916	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844921	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844926	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844931	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844936	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844941	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844946	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844950	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844955	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844959	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844964	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844969	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844974	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844978	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844983	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844988	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844992	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.844997	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.845002	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.845006	xxx	./services/model.py:838
DEBUG	2026-01-21 21:05:39.845011	xxx	./services/model.py:838
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