Client updates report (Requests)

26 Sep

RT	Client	Replies missed	Subject
55828	ATA Group		pro patching error
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
55845	Trident Honda	16 Sep	New VM request
55521	JISC		Putting l01 and l02 behind OpenAthens WAF
55824	Sysdoc		AKS cluster Kubernetes version upgrade
56007	Kahootz		Remove Kahootz servers from support
56014	Kahootz		Changing alert emails in puppet-managed files
55948	Novadata		cmake and CUDA Toolkit upgrade on linux
56005	Novadata		Consultancy: Upgrade cmake to >3.28.0 & install/update CUDA
55664	OpenCorporates		OC VM Removals
54878	AskBio		Gitlab / docker builds in CI
56006	Gravytrain		gravytrain update dev systems (consultancy)
56013	OGT		Docker installation request
55834	OGT		Failing disk on sybil.internal.ogtip.com
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug, 25 Sep	Ocado Firewall
55893	Internal		Expiring GPG Key: Eibhlín O'Dwyer
55074	Gravytrain		gravytrain update dev systems
56010	Geograph		Kubernetes upgrade from v1.31
55156	ATA Group		Upgrade project
55894	Internal		Expiring GPG Key: Shaun Poole
55471	ATA Group		Technical onboarding \| Support onboarding
55616	OGT		OGT OS upgrades (Debian 10)
55990	OGT		Upgrade albert.internal.ogtip.com to Debian 13 Trixie

git hash: master (e5dfff88)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.17.2	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.11.0	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2025.11.12	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.4	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.2	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.7	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.2.4	https://greenlet.readthedocs.io/	Lightweight in-process concurrent programming
gunicorn	23.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.8.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.6.2	None	Mypyc runtime library
line_profiler	5.0.0	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.0	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	25.0	None	Core utilities for Python packages
parso	0.8.5	https://github.com/davidhalter/parso	A Python Parser
pathspec	0.12.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.1	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.2	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.2	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.1	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2025.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.4.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
sniffio	1.3.1	None	Sniff out which async library your code is running under
SQLAlchemy	2.0.44	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2025.2.0.20251108	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.5.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.2.14	https://github.com/jquast/wcwidth	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.3	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.22.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	50.597 msec
System CPU time	8.416 msec
Total CPU time	59.013 msec
Elapsed time	96.614 msec
Context switches	55 voluntary, 23 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-09-26&start=2025-09-26
REMOTE_ADDR	10.42.58.147
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/23.0.0

Variable	Value
'end'	'2025-09-26'
'start'	'2025-09-26'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 9, 26), 'end': datetime.date(2025, 9, 26)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-09-26&start=2025-09-26' [GET]>
session	<SecureCookieSession {}>
tickets	[<Ticket(id=6488, rt_number=55828, queue=Requests, subject=pro patching error, ticket_status=closed, client=ATA Group, priority=3, created=2025-09-06 18:49:54, last_txn_id=2392479>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=6505, rt_number=55845, queue=Requests, subject=New VM request, ticket_status=closed, client=Trident Honda, priority=44, created=2025-09-09 09:29:30, last_txn_id=0>, <Ticket(id=6134, rt_number=55521, queue=Requests, subject=Putting l01 and l02 behind OpenAthens WAF, ticket_status=closed, client=JISC, priority=66, created=2025-07-28 09:28:44, last_txn_id=2380256>, <Ticket(id=6484, rt_number=55824, queue=Requests, subject=AKS cluster Kubernetes version upgrade, ticket_status=closed, client=Sysdoc, priority=44, created=2025-09-05 07:44:55, last_txn_id=0>, <Ticket(id=6636, rt_number=56007, queue=Requests, subject=Remove Kahootz servers from support, ticket_status=closed, client=Kahootz, priority=5, created=2025-09-25 13:20:53, last_txn_id=0>, <Ticket(id=6643, rt_number=56014, queue=Requests, subject=Changing alert emails in puppet-managed files, ticket_status=closed, client=Kahootz, priority=61, created=2025-09-26 13:18:42, last_txn_id=0>, <Ticket(id=6577, rt_number=55948, queue=Requests, subject=cmake and CUDA Toolkit upgrade on linux, ticket_status=closed, client=Novadata, priority=43, created=2025-09-22 12:51:18, last_txn_id=2404588>, <Ticket(id=6634, rt_number=56005, queue=Requests, subject=Consultancy: Upgrade cmake to >3.28.0 & install/update CUDA, ticket_status=closed, client=Novadata, priority=42, created=2025-09-25 12:54:28, last_txn_id=0>, <Ticket(id=6323, rt_number=55664, queue=Requests, subject=OC VM Removals, ticket_status=closed, client=OpenCorporates, priority=46, created=2025-08-15 09:56:07, last_txn_id=0>, <Ticket(id=5553, rt_number=54878, queue=Requests, subject=Gitlab / docker builds in CI, ticket_status=closed, client=AskBio, priority=50, created=2025-05-19 08:36:40, last_txn_id=0>, <Ticket(id=6635, rt_number=56006, queue=Requests, subject=gravytrain update dev systems (consultancy), ticket_status=closed, client=Gravytrain, priority=42, created=2025-09-25 13:12:30, last_txn_id=0>, <Ticket(id=6642, rt_number=56013, queue=Requests, subject=Docker installation request, ticket_status=closed, client=OGT, priority=41, created=2025-09-26 09:47:06, last_txn_id=0>, <Ticket(id=6494, rt_number=55834, queue=Requests, subject=Failing disk on sybil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=46, created=2025-09-08 09:01:18, last_txn_id=0>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=open, client=Azura, priority=52, created=2025-04-28 12:59:59, last_txn_id=0>, <Ticket(id=6553, rt_number=55893, queue=Requests, subject=Expiring GPG Key: Eibhlín O'Dwyer, ticket_status=closed, client=Internal, priority=44, created=2025-09-16 15:38:13, last_txn_id=0>, <Ticket(id=5779, rt_number=55074, queue=Requests, subject=gravytrain update dev systems, ticket_status=closed, client=Gravytrain, priority=49, created=2025-06-11 15:40:19, last_txn_id=0>, <Ticket(id=6639, rt_number=56010, queue=Requests, subject=Kubernetes upgrade from v1.31, ticket_status=closed, client=Geograph, priority=44, created=2025-09-25 15:55:38, last_txn_id=0>, <Ticket(id=5830, rt_number=55156, queue=Requests, subject=Upgrade project, ticket_status=open, client=ATA Group, priority=11, created=2025-06-18 17:21:15, last_txn_id=2427762>, <Ticket(id=6554, rt_number=55894, queue=Requests, subject=Expiring GPG Key: Shaun Poole, ticket_status=stalled, client=Internal, priority=47, created=2025-09-16 15:38:48, last_txn_id=0>, <Ticket(id=6084, rt_number=55471, queue=Requests, subject=Technical onboarding \| Support onboarding, ticket_status=closed, client=ATA Group, priority=69, created=2025-07-21 12:54:43, last_txn_id=0>, <Ticket(id=6275, rt_number=55616, queue=Requests, subject=OGT OS upgrades (Debian 10), ticket_status=open, client=OGT, priority=49, created=2025-08-11 10:42:34, last_txn_id=0>, <Ticket(id=6619, rt_number=55990, queue=Requests, subject=Upgrade albert.internal.ogtip.com to Debian 13 Trixie, ticket_status=closed, client=OGT, priority=46, created=2025-09-23 15:28:26, last_txn_id=0>]

Client updates report (Requests)

26 Sep

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2025-12-06 18:10:41.260524	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260569	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260578	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260585	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260590	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260596	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260601	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260607	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260612	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260618	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260623	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260628	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260634	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260640	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260645	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260651	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260657	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260663	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260669	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260676	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260681	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260686	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260691	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260697	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260702	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260708	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260713	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260719	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260724	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260729	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260734	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260739	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260745	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260750	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260755	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260761	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260766	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260771	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260777	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260781	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260786	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260791	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260796	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260801	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260806	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260811	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260816	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260821	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260826	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260832	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260837	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260842	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260847	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260852	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260857	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260862	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260867	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260872	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260878	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260883	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260888	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260894	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260899	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260904	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260909	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260914	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260918	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260923	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260928	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260933	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260938	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260944	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260949	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260954	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260958	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260964	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260969	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260975	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260980	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260985	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260990	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.260995	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261000	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261005	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261010	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261015	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261020	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261025	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261030	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261035	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261040	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261045	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261050	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261055	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261060	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261065	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261070	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261075	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261080	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261085	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261090	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261095	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261100	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261105	xxx	./services/model.py:838
DEBUG	2025-12-06 18:10:41.261110	xxx	./services/model.py:838
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