Client updates report (Requests)

02 Sep

RT	Client	Replies missed	Subject
55682	BD Group		UKBF access recovery (consultancy)
55810	Kahootz		Question on Borg
55729	Kahootz		package list managed by Puppet
55706	Internal		PD incident cleanup failure?
55797	AskBio		gitlab container registry api
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
55478	eTherapeutics		Docker Hub access and cache
55806	eTherapeutics		WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk
54185	AskBio		Gitlab move
55786	Kahootz		Write lock timeouts on oscar on dataroot
55808	ERF Electrical		weblive.erfelectrical.co.uk erfelectrical.co.uk HTTPS timeout
55614	BD Group		UKBF access recovery
55803	Internal		Weekly checks
55521	JISC	22 Aug	Putting l01 and l02 behind OpenAthens WAF
55735	Cambridge Flow Solutions		Remove client Cambridge Flow Solutions Ltd servers from support
55783	ITC Compliance		Felly Oro
55785	OpenCorporates		Website Shutdowns
55378	Sucden		Qualys Vulnerabilities - Log4j / Redhat OpenJDK
55796	Azura		Expiring certificates
55664	OpenCorporates		OC VM Removals
55802	Internal		Purge old client password records
54878	AskBio		Gitlab / docker builds in CI
55639	Kahootz		Wireguard VPN on iomart infra
55074	Gravytrain		gravytrain update dev systems
55471	ATA Group		Technical onboarding \| Support onboarding
55156	ATA Group		Upgrade project
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul, 13 Aug	Ocado Firewall

git hash: master (a5ea8f59)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.2.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.0	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	92.313 msec
System CPU time	4.067 msec
Total CPU time	96.380 msec
Elapsed time	156.385 msec
Context switches	121 voluntary, 8 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-09-02&start=2025-09-02
REMOTE_ADDR	10.42.13.85
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.2.0

Variable	Value
'end'	'2025-09-02'
'start'	'2025-09-02'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 9, 2), 'end': datetime.date(2025, 9, 2)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-09-02&start=2025-09-02' [GET]>
tickets	[<Ticket(id=6341, rt_number=55682, queue=Requests, subject=UKBF access recovery (consultancy), ticket_status=closed, client=BD Group, priority=43, created=2025-08-19 10:10:01, last_txn_id=2391302>, <Ticket(id=6470, rt_number=55810, queue=Requests, subject=Question on Borg, ticket_status=closed, client=Kahootz, priority=62, created=2025-09-02 14:38:48, last_txn_id=0>, <Ticket(id=6388, rt_number=55729, queue=Requests, subject=package list managed by Puppet, ticket_status=closed, client=Kahootz, priority=3, created=2025-08-26 17:31:27, last_txn_id=0>, <Ticket(id=6365, rt_number=55706, queue=Requests, subject=PD incident cleanup failure?, ticket_status=closed, client=Internal, priority=43, created=2025-08-22 11:55:55, last_txn_id=0>, <Ticket(id=6457, rt_number=55797, queue=Requests, subject=gitlab container registry api, ticket_status=closed, client=AskBio, priority=42, created=2025-09-01 10:50:52, last_txn_id=0>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=6091, rt_number=55478, queue=Requests, subject=Docker Hub access and cache, ticket_status=closed, client=eTherapeutics, priority=45, created=2025-07-22 10:31:44, last_txn_id=2371703>, <Ticket(id=6466, rt_number=55806, queue=Requests, subject=WARNING: Cloud: Azure Credential: GitLab on azure.etherapeutics.co.uk, ticket_status=closed, client=eTherapeutics, priority=41, created=2025-09-02 08:23:19, last_txn_id=0>, <Ticket(id=4915, rt_number=54185, queue=Requests, subject=Gitlab move, ticket_status=closed, client=AskBio, priority=71, created=2025-03-20 13:42:59, last_txn_id=0>, <Ticket(id=6446, rt_number=55786, queue=Requests, subject=Write lock timeouts on oscar on dataroot, ticket_status=closed, client=Kahootz, priority=62, created=2025-08-29 18:12:45, last_txn_id=0>, <Ticket(id=6468, rt_number=55808, queue=Requests, subject=weblive.erfelectrical.co.uk erfelectrical.co.uk HTTPS timeout, ticket_status=closed, client=ERF Electrical, priority=43, created=2025-09-02 13:49:16, last_txn_id=0>, <Ticket(id=6273, rt_number=55614, queue=Requests, subject=UKBF access recovery, ticket_status=closed, client=BD Group, priority=4, created=2025-08-11 10:21:41, last_txn_id=0>, <Ticket(id=6463, rt_number=55803, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-09-02 00:00:05, last_txn_id=0>, <Ticket(id=6134, rt_number=55521, queue=Requests, subject=Putting l01 and l02 behind OpenAthens WAF, ticket_status=closed, client=JISC, priority=66, created=2025-07-28 09:28:44, last_txn_id=2380256>, <Ticket(id=6394, rt_number=55735, queue=Requests, subject=Remove client Cambridge Flow Solutions Ltd servers from support, ticket_status=closed, client=Cambridge Flow Solutions, priority=44, created=2025-08-27 11:20:13, last_txn_id=0>, <Ticket(id=6443, rt_number=55783, queue=Requests, subject=Felly Oro, ticket_status=closed, client=ITC Compliance, priority=64, created=2025-08-29 12:25:59, last_txn_id=0>, <Ticket(id=6445, rt_number=55785, queue=Requests, subject=Website Shutdowns, ticket_status=closed, client=OpenCorporates, priority=63, created=2025-08-29 16:22:33, last_txn_id=0>, <Ticket(id=5990, rt_number=55378, queue=Requests, subject=Qualys Vulnerabilities - Log4j / Redhat OpenJDK, ticket_status=closed, client=Sucden, priority=67, created=2025-07-07 12:36:42, last_txn_id=0>, <Ticket(id=6456, rt_number=55796, queue=Requests, subject=Expiring certificates, ticket_status=closed, client=Azura, priority=44, created=2025-09-01 10:47:18, last_txn_id=0>, <Ticket(id=6323, rt_number=55664, queue=Requests, subject=OC VM Removals, ticket_status=closed, client=OpenCorporates, priority=46, created=2025-08-15 09:56:07, last_txn_id=0>, <Ticket(id=6462, rt_number=55802, queue=Requests, subject=Purge old client password records, ticket_status=closed, client=Internal, priority=41, created=2025-09-02 00:00:04, last_txn_id=0>, <Ticket(id=5553, rt_number=54878, queue=Requests, subject=Gitlab / docker builds in CI, ticket_status=closed, client=AskBio, priority=50, created=2025-05-19 08:36:40, last_txn_id=0>, <Ticket(id=6298, rt_number=55639, queue=Requests, subject=Wireguard VPN on iomart infra, ticket_status=closed, client=Kahootz, priority=65, created=2025-08-13 13:37:34, last_txn_id=0>, <Ticket(id=5779, rt_number=55074, queue=Requests, subject=gravytrain update dev systems, ticket_status=closed, client=Gravytrain, priority=49, created=2025-06-11 15:40:19, last_txn_id=0>, <Ticket(id=6084, rt_number=55471, queue=Requests, subject=Technical onboarding \| Support onboarding, ticket_status=closed, client=ATA Group, priority=69, created=2025-07-21 12:54:43, last_txn_id=0>, <Ticket(id=5830, rt_number=55156, queue=Requests, subject=Upgrade project, ticket_status=closed, client=ATA Group, priority=53, created=2025-06-18 17:21:15, last_txn_id=2427762>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=closed, client=Azura, priority=55, created=2025-04-28 12:59:59, last_txn_id=0>]

Client updates report (Requests)

02 Sep

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-03-26 10:07:20.300426	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300528	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300541	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300549	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300557	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300563	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300570	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300576	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300583	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300590	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300596	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300604	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300612	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300619	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300626	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300632	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300638	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300646	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300653	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300659	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300665	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300672	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300679	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300685	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300691	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300697	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300703	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300711	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300717	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300723	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300730	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300735	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300742	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300749	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300756	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300762	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300769	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300774	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300781	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300787	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300793	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300799	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300806	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300820	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300826	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300833	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300839	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300846	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300853	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300859	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300865	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300871	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300878	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300884	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300891	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300905	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300911	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300917	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300925	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300932	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300938	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300945	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300951	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300958	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300965	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300972	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300979	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300985	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300992	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.300998	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301004	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301010	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301016	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301022	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301028	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301034	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301040	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301047	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301054	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301060	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301066	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301072	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301079	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301085	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301090	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301097	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301103	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301109	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301116	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301122	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301128	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301135	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301141	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301147	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301153	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301159	xxx	./services/model.py:838
DEBUG	2026-03-26 10:07:20.301167	xxx	./services/model.py:838
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