Client updates report (Requests)

08 Aug

RT	Client	Replies missed	Subject
55566	AskBio		Outages at Askbio
55597	Trident Honda		LDAPS Certificate on vmsvr1/2.trident.lan
55598	Internal		Redirect website
55575	Internal	07 Aug	Expiring VPN certificate: durin.odwyer.xyz
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
55478	eTherapeutics		Docker Hub access and cache
55580	AskBio		VPN Ports
55555	Entrepreneurs Circle		EC: How to Get Your Business to £100k Months Webinar
55578	Top To Toe		Expiring VPN certificates: Server & all clients
54966	OGT	06 Aug	UBad drive in Manuel
55586	Novadata		Novadata power maintenance
55605	BD Group		UKBF Access
55048	Internal	21 Jul	Create a USB-C YubiKey for Abbie
55140	Kahootz	03 Jul	Borg backup objects in Glacier storage class
54185	AskBio	27 May, 05 Jun	Gitlab move
55530	Kahootz		Kahootz application migration
55405	Global Brands		Expiring CA \| Remote User VPN
55398	Internal	15 Jul	Certificate expiring: macbook.midnighthax.com
55504	Internal	31 Jul	Make Puppet work with Suse-based distros
55098	Gravytrain		Unsupported FTP monitoring
55577	JISC	07 Aug	Expiring VPN server certificate: ath-lin-prx-l0x
55444	Gravytrain	27 Jul	All sites down on web.prod.bf2.bedfordinsurance.co.uk
55090	Global Brands		Build Claycross guest network
55576	AskBio	07 Aug	Expiring LDAP certificate: edb-lab-skye.askbio.com
55521	JISC		Putting l01 and l02 behind OpenAthens WAF
55378	Sucden	05 Aug	Qualys Vulnerabilities - Log4j / Redhat OpenJDK
54878	AskBio		Gitlab / docker builds in CI
55074	Gravytrain		gravytrain update dev systems
55471	ATA Group		Technical onboarding \| Support onboarding
55156	ATA Group		Upgrade project
54647	Azura	24 May, 10 Jun, 16 Jun, 26 Jul	Ocado Firewall

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	90.564 msec
System CPU time	3.473 msec
Total CPU time	94.037 msec
Elapsed time	118.234 msec
Context switches	169 voluntary, 11 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-08-08&start=2025-08-08
REMOTE_ADDR	10.42.13.21
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-08-08'
'start'	'2025-08-08'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 8, 8), 'end': datetime.date(2025, 8, 8)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-08-08&start=2025-08-08' [GET]>
tickets	[<Ticket(id=6225, rt_number=55566, queue=Requests, subject=Outages at Askbio, ticket_status=closed, client=AskBio, priority=62, created=2025-08-01 16:14:15, last_txn_id=0>, <Ticket(id=6256, rt_number=55597, queue=Requests, subject=LDAPS Certificate on vmsvr1/2.trident.lan, ticket_status=closed, client=Trident Honda, priority=2, created=2025-08-07 10:40:09, last_txn_id=0>, <Ticket(id=6257, rt_number=55598, queue=Requests, subject=Redirect website, ticket_status=closed, client=Internal, priority=42, created=2025-08-07 11:36:55, last_txn_id=0>, <Ticket(id=6234, rt_number=55575, queue=Requests, subject=Expiring VPN certificate: durin.odwyer.xyz, ticket_status=closed, client=Internal, priority=43, created=2025-08-04 11:32:00, last_txn_id=0>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=6091, rt_number=55478, queue=Requests, subject=Docker Hub access and cache, ticket_status=closed, client=eTherapeutics, priority=45, created=2025-07-22 10:31:44, last_txn_id=2371703>, <Ticket(id=6239, rt_number=55580, queue=Requests, subject=VPN Ports, ticket_status=closed, client=AskBio, priority=62, created=2025-08-04 15:16:05, last_txn_id=0>, <Ticket(id=6200, rt_number=55555, queue=Requests, subject=EC: How to Get Your Business to £100k Months Webinar, ticket_status=closed, client=Entrepreneurs Circle, priority=62, created=2025-07-31 14:06:27, last_txn_id=2379641>, <Ticket(id=6237, rt_number=55578, queue=Requests, subject=Expiring VPN certificates: Server & all clients, ticket_status=closed, client=Top To Toe, priority=44, created=2025-08-04 11:50:12, last_txn_id=0>, <Ticket(id=5639, rt_number=54966, queue=Requests, subject=UBad drive in Manuel, ticket_status=closed, client=OGT, priority=68, created=2025-05-29 16:48:47, last_txn_id=0>, <Ticket(id=6245, rt_number=55586, queue=Requests, subject=Novadata power maintenance , ticket_status=closed, client=Novadata, priority=42, created=2025-08-05 13:11:40, last_txn_id=0>, <Ticket(id=6264, rt_number=55605, queue=Requests, subject=UKBF Access, ticket_status=closed, client=BD Group, priority=1, created=2025-08-08 15:18:02, last_txn_id=0>, <Ticket(id=5753, rt_number=55048, queue=Requests, subject=Create a USB-C YubiKey for Abbie, ticket_status=closed, client=Internal, priority=47, created=2025-06-09 09:58:30, last_txn_id=0>, <Ticket(id=5814, rt_number=55140, queue=Requests, subject=Borg backup objects in Glacier storage class, ticket_status=closed, client=Kahootz, priority=66, created=2025-06-17 09:55:18, last_txn_id=0>, <Ticket(id=4915, rt_number=54185, queue=Requests, subject=Gitlab move, ticket_status=closed, client=AskBio, priority=71, created=2025-03-20 13:42:59, last_txn_id=0>, <Ticket(id=6175, rt_number=55530, queue=Requests, subject=Kahootz application migration , ticket_status=closed, client=Kahootz, priority=64, created=2025-07-29 10:04:50, last_txn_id=2379595>, <Ticket(id=6018, rt_number=55405, queue=Requests, subject=Expiring CA \| Remote User VPN, ticket_status=closed, client=Global Brands, priority=45, created=2025-07-10 10:43:28, last_txn_id=2382634>, <Ticket(id=6011, rt_number=55398, queue=Requests, subject=Certificate expiring: macbook.midnighthax.com, ticket_status=closed, client=Internal, priority=45, created=2025-07-10 10:15:01, last_txn_id=0>, <Ticket(id=6117, rt_number=55504, queue=Requests, subject=Make Puppet work with Suse-based distros, ticket_status=closed, client=Internal, priority=44, created=2025-07-24 10:40:25, last_txn_id=0>, <Ticket(id=5803, rt_number=55098, queue=Requests, subject=Unsupported FTP monitoring, ticket_status=closed, client=Gravytrain, priority=46, created=2025-06-13 16:07:11, last_txn_id=0>, <Ticket(id=6236, rt_number=55577, queue=Requests, subject=Expiring VPN server certificate: ath-lin-prx-l0x, ticket_status=closed, client=JISC, priority=63, created=2025-08-04 11:43:50, last_txn_id=0>, <Ticket(id=6057, rt_number=55444, queue=Requests, subject=All sites down on web.prod.bf2.bedfordinsurance.co.uk, ticket_status=closed, client=Gravytrain, priority=45, created=2025-07-16 11:11:13, last_txn_id=0>, <Ticket(id=5795, rt_number=55090, queue=Requests, subject=Build Claycross guest network , ticket_status=closed, client=Global Brands, priority=47, created=2025-06-13 11:26:31, last_txn_id=0>, <Ticket(id=6235, rt_number=55576, queue=Requests, subject=Expiring LDAP certificate: edb-lab-skye.askbio.com, ticket_status=closed, client=AskBio, priority=63, created=2025-07-10 10:33:14, last_txn_id=2379731>, <Ticket(id=6134, rt_number=55521, queue=Requests, subject=Putting l01 and l02 behind OpenAthens WAF, ticket_status=closed, client=JISC, priority=66, created=2025-07-28 09:28:44, last_txn_id=2380256>, <Ticket(id=5990, rt_number=55378, queue=Requests, subject=Qualys Vulnerabilities - Log4j / Redhat OpenJDK, ticket_status=closed, client=Sucden, priority=67, created=2025-07-07 12:36:42, last_txn_id=0>, <Ticket(id=5553, rt_number=54878, queue=Requests, subject=Gitlab / docker builds in CI, ticket_status=closed, client=AskBio, priority=50, created=2025-05-19 08:36:40, last_txn_id=0>, <Ticket(id=5779, rt_number=55074, queue=Requests, subject=gravytrain update dev systems, ticket_status=closed, client=Gravytrain, priority=49, created=2025-06-11 15:40:19, last_txn_id=0>, <Ticket(id=6084, rt_number=55471, queue=Requests, subject=Technical onboarding \| Support onboarding, ticket_status=closed, client=ATA Group, priority=69, created=2025-07-21 12:54:43, last_txn_id=0>, <Ticket(id=5830, rt_number=55156, queue=Requests, subject=Upgrade project, ticket_status=closed, client=ATA Group, priority=53, created=2025-06-18 17:21:15, last_txn_id=2427762>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=closed, client=Azura, priority=55, created=2025-04-28 12:59:59, last_txn_id=0>]

Client updates report (Requests)

08 Aug

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-09 03:05:23.482791	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482853	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482864	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482870	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482876	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482881	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482886	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482891	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482897	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482903	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482909	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482914	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482919	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482925	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482930	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482938	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482946	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482952	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482957	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482961	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482967	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482972	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482977	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482982	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482987	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482992	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.482998	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.483003	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.483008	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.483013	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.483018	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.483023	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.483028	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.483034	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.483039	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.483045	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.483050	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.483055	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.483061	xxx	./services/model.py:838
DEBUG	2026-07-09 03:05:23.483066	xxx	./services/model.py:838