Client updates report (Requests)

16 Jun - 18 Jul

RT	Client	Replies missed	Subject
54959	Kahootz		kahootz/xray Kubernetes Version Nearing End Of Life
54746	Internal	09 Jun	Test restore Keycloak
54744	Internal	30 May	Ticket resolution email
54599	TCV	12 May, 19 May, 26 May, 11 Jun, 18 Jun, 27 Jun, 07 Jul	TCV DNS performance
55080	Kahootz		Borgbackup
54603	Sysdoc		URL Change for pipelines
54994	AskBio		Fold restic backups into managed backups conf
55163	Entrepreneurs Circle		Urgent Update Required: IP Address Change
55150	Globecast		gcukscheddb02.globecastne.com root volume usage
55422	Geograph	17 Jul	Fwd: Geograph Project \| Failed pipeline for british-isles \| f4636c1b
55255	AskBio	03 Jul	/home usage
55363	NFW		NEW Broadband provider
54838	AskBio	03 Jul	AskBio Highly Available Reverse Proxy
55155	ATA Group		Technical onboarding \| Pre-contract checks
55159	Internal		Change our TCL@OC LDAP account pass
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
55395	ITC Compliance		Disaster recovery plan
55426	NFW		New IP Address
55095	Quickline		RADIUD Disk Space
55379	Internal	14 Jul	Shaun RT access
54966	OGT	05 Jul	UBad drive in Manuel
55191	Tusk IC		server login
55141	Gravytrain		gravytrain remove/tweak checks that fail because of redirects
54753	OGT	15 Jul	Borg to Restic Switch
55048	Internal	12 Jun, 26 Jun, 14 Jul	Create a USB-C YubiKey for Abbie
55143	Internal		bottle kubectl config failing
55140	Kahootz	30 Jun	Borg backup objects in Glacier storage class
54737	AskBio	11 Jun	PromPT runner and server monitoring on Iona
54185	AskBio	27 May, 05 Jun	Gitlab move
55180	Internal		Update LimeSurvey installation
55106	Internal		Weekly checks
55042	Kahootz		Disk error on Xray
55151	Sucden	03 Jul	Patch Cycle
55144	Gravytrain		Backup request from S3
55408	Kahootz		Packages from old kernel series
55152	AskBio		Versioning on Coll, Mull, Jura and Iona /home
55185	JISC		OpenAthens server patching l01 and l02
55184	Internal		Weekly checks
55025	Gravytrain		KGM Account Move (consultancy child ticket)
55053	ITC Compliance		Expiring certificate: ITC Compliance (Consultancy)
55178	AskBio		Monitoring
55362	Sylvera		Sylvera monthly backup check and tape swap
54870	TCV	18 Jun, 10 Jul	TCV DNS Build/Migration (consultancy)
55352	OpenCorporates		Shut down backgrounder2.opencorporates.internal
55391	Reigate College		SSL Certificates
55397	Global Brands	15 Jul	Additional RemoteUser VPN configs
55094	Lantech	22 Jun	Request to upgrade moodledev.ipa.ie (the UAT) as a dry-run before moodle.ipa.ie
55399	Internal		Gitlab upgrade (18.1.2)
55394	ITC Compliance		Password reset request
55425	AskBio		/weka on Macleod
54860	OpenCorporates	09 Jun, 19 Jun, 25 Jun, 10 Jul	Find a replacement for git3 SSH back-door
55308	OpenCorporates		Shutdown
55241	Internal		Gitlab upgrade (18.1.1)
55309	OpenCorporates		Remove OC servers from support
54847	Econic Bio		Create client services account for Qian Gao
55358	Sysdoc	08 Jul, 14 Jul	DNS Record updates intensively
55104	Internal	19 Jun	Test restore OpenLDAP
54735	ITC Compliance	23 Jun	Expiring certificate: ITC Compliance
54564	DLS Plastics		dls-zimbra1.dls.internal distro upgrade
54440	OpenCorporates	15 Jun	ElastiCache Monitoring
55075	Trident Honda	17 Jun	LDAPS certificate expiring on vmsvr1/2.trident.lan
55174	Internal		WARNING: Backups: BackupPC directories (NRPE) on woodlands.midnighthax.com
55051	OpenCorporates		Foward External Bot logs into opensearch
55188	Sucden	27 Jun, 03 Jul	sucden auto yum cache cleanup
55377	Internal		Limesurvey 500: Internal Server Error
55247	AskBio		GitLab updated
55307	Internal		Weekly checks
55175	Tusk IC		new backup drives
53552	Sylvera		Re-commissionning Super Monster
55022	Sylvera	10 Jun, 23 Jun	Iron Mountain Backup Questionaire
55306	Internal		Purge old client password records
55153	Entrepreneurs Circle		Re: Introducing Usama and OpenVPN Setup Assistance
55400	eTherapeutics		ETX Gitlab upgrade (18.1.2)
55314	eTherapeutics	07 Jul	AWS IAM Identity Center SCIM Access Token Rotation
55236	Internal		Gitlab upgrade (18.1.1)
55429	Internal		Weekly checks
55368	Internal		Monthly certificate expiry check
55403	Geograph		Geograph Gitlab upgrade (18.1.2)
55402	OpenCorporates		OpenCorporates Gitlab upgrade 18.1.2
55310	Visku		Remove Visku servers from support
55239	eTherapeutics		ETX Gitlab upgrade (18.1.1)
54931	Aston Matthews		RHEL 6.9 P2V (consultancy)
54566	Aston Matthews		Support Tree / Aston Matthews - Linux Support
55166	Internal	27 Jun	Name change on GPG key
55268	BD Group		Crontab updated
55197	Entrepreneurs Circle		Setup Request for New Domain - ecmasterplan.co.uk
55244	Entrepreneurs Circle		Assistance Required: Increasing PHP Memory Limit
55405	Global Brands		Expiring CA \| Remote User VPN
55387	AskBio		Backups for PromPT, gitlab etc
55393	ITC Compliance		User removal
55406	AskBio		Weka file versioning
55167	eTherapeutics	03 Jul, 09 Jul	ETX Sonar upgrade
55398	Internal	15 Jul	Certificate expiring: macbook.midnighthax.com
55371	Ingeus	10 Jul	Ingeus: login to Azure
55423	AskBio		libclang
55440	Sucden		Sucden Patching Cycle
55452	Cirencester College		User creation request
55449	Cirencester College		Wildcard SSL/TLS .cirencester.ac.uk expiry
55404	Azura	16 Jul	Expiring certificates \| ford3,4,5.opentrk.com
55098	Gravytrain	18 Jun	Unsupported FTP monitoring
55444	Gravytrain		All sites down on web.prod.bf2.bedfordinsurance.co.uk
55458	OpenCorporates		Turn off events-search
55446	Novadata		FW: Your AWS CloudShell data is scheduled for deletion on July 26, 2025 [AWS Account: 542772753301]
55243	Geograph		Geograph Gitlab upgrade (18.1.1)
55196	OpenCorporates		Bot2 CA Cert
55242	OpenCorporates		OpenCorporates Gitlab upgrade 18.1.1
55347	OpenCorporates		HAProxy 14/15
55161	Edinburgh University		Remove Edinburgh University servers from support
54996	OpenCorporates	10 Jun	Monitoring Website Usage Question
54896	Cambridge Flow Solutions		Request for Quote
55359	Sucden		Sucden Patching Cycle
55245	Sylvera		SM Support / Relationship Sunsetting Steps
55366	Kahootz		Change hosting root passwords
55373	Internal		Quarterly Ouse Failover Test
55384	Internal		Weekly checks
55381	Internal		Fwd: On-Site Warranty due to expire - BD322368 and BD322367)
55385	OpenCorporates		zcluster1/2 puppet certificate expiry
55351	Cirencester College		CCVLE01 - Moodle Server
55349	OpenCorporates	07 Jul	HAProxy 14 and 15 Support removal
55438	Internal		Zap
55090	Global Brands	09 Jul	Build Claycross guest network
55251	JaeVee	02 Jul	Remove Jaevee servers from support
55433	JISC		OpenAthens server patching
55378	Sucden	10 Jul	Qualys Vulnerabilities - Log4j / Redhat OpenJDK
54878	AskBio		Gitlab / docker builds in CI
55074	Gravytrain		gravytrain update dev systems
55156	ATA Group		Upgrade project
54647	Azura	24 May, 10 Jun, 16 Jun	Ocado Firewall

git hash: master (1badab1b)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.20.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.1	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260402	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	301.400 msec
System CPU time	20.616 msec
Total CPU time	322.016 msec
Elapsed time	426.149 msec
Context switches	382 voluntary, 74 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-07-18&start=2025-06-16
REMOTE_ADDR	10.42.13.85
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2025-07-18'
'start'	'2025-06-16'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 6, 16), 'end': datetime.date(2025, 7, 18)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-07-18&start=2025-06-16' [GET]>
tickets	[<Ticket(id=5632, rt_number=54959, queue=Requests, subject=kahootz/xray Kubernetes Version Nearing End Of Life, ticket_status=closed, client=Kahootz, priority=44, created=2025-05-29 08:06:47, last_txn_id=0>, <Ticket(id=5453, rt_number=54746, queue=Requests, subject=Test restore Keycloak, ticket_status=closed, client=Internal, priority=45, created=2025-05-06 17:51:43, last_txn_id=0>, <Ticket(id=5451, rt_number=54744, queue=Requests, subject=Ticket resolution email, ticket_status=closed, client=Internal, priority=45, created=2025-05-06 16:00:55, last_txn_id=0>, <Ticket(id=5304, rt_number=54599, queue=Requests, subject=TCV DNS performance , ticket_status=closed, client=TCV, priority=48, created=2025-04-22 10:40:18, last_txn_id=0>, <Ticket(id=5785, rt_number=55080, queue=Requests, subject=Borgbackup, ticket_status=closed, client=Kahootz, priority=62, created=2025-06-12 08:51:30, last_txn_id=0>, <Ticket(id=5308, rt_number=54603, queue=Requests, subject=URL Change for pipelines, ticket_status=closed, client=Sysdoc, priority=6, created=2025-04-22 15:46:57, last_txn_id=0>, <Ticket(id=5666, rt_number=54994, queue=Requests, subject=Fold restic backups into managed backups conf, ticket_status=closed, client=AskBio, priority=63, created=2025-06-02 11:06:39, last_txn_id=2352822>, <Ticket(id=5837, rt_number=55163, queue=Requests, subject=Urgent Update Required: IP Address Change, ticket_status=closed, client=Entrepreneurs Circle, priority=61, created=2025-06-19 16:14:21, last_txn_id=0>, <Ticket(id=5824, rt_number=55150, queue=Requests, subject=gcukscheddb02.globecastne.com root volume usage, ticket_status=closed, client=Globecast, priority=41, created=2025-06-18 08:29:45, last_txn_id=0>, <Ticket(id=6035, rt_number=55422, queue=Requests, subject=Fwd: Geograph Project \| Failed pipeline for british-isles \| f4636c1b, ticket_status=closed, client=Geograph, priority=42, created=2025-07-14 10:49:32, last_txn_id=0>, <Ticket(id=5898, rt_number=55255, queue=Requests, subject=/home usage, ticket_status=closed, client=AskBio, priority=63, created=2025-06-28 22:56:20, last_txn_id=0>, <Ticket(id=5975, rt_number=55363, queue=Requests, subject=NEW Broadband provider, ticket_status=closed, client=NFW, priority=2, created=2025-07-04 13:28:28, last_txn_id=0>, <Ticket(id=5513, rt_number=54838, queue=Requests, subject=AskBio Highly Available Reverse Proxy , ticket_status=closed, client=AskBio, priority=67, created=2025-05-13 15:30:45, last_txn_id=0>, <Ticket(id=5829, rt_number=55155, queue=Requests, subject=Technical onboarding \| Pre-contract checks, ticket_status=closed, client=ATA Group, priority=65, created=2025-06-18 17:08:42, last_txn_id=2373318>, <Ticket(id=5833, rt_number=55159, queue=Requests, subject=Change our TCL@OC LDAP account pass, ticket_status=closed, client=Internal, priority=0, created=2025-06-19 08:40:18, last_txn_id=0>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=6008, rt_number=55395, queue=Requests, subject=Disaster recovery plan, ticket_status=closed, client=ITC Compliance, priority=62, created=2025-07-10 08:54:37, last_txn_id=0>, <Ticket(id=6039, rt_number=55426, queue=Requests, subject=New IP Address, ticket_status=closed, client=NFW, priority=41, created=2025-07-14 15:34:26, last_txn_id=0>, <Ticket(id=5800, rt_number=55095, queue=Requests, subject=RADIUD Disk Space, ticket_status=closed, client=Quickline, priority=61, created=2025-06-13 15:01:34, last_txn_id=0>, <Ticket(id=5991, rt_number=55379, queue=Requests, subject=Shaun RT access, ticket_status=closed, client=Internal, priority=4, created=2025-07-07 13:10:07, last_txn_id=0>, <Ticket(id=5639, rt_number=54966, queue=Requests, subject=UBad drive in Manuel, ticket_status=closed, client=OGT, priority=68, created=2025-05-29 16:48:47, last_txn_id=0>, <Ticket(id=5865, rt_number=55191, queue=Requests, subject=server login, ticket_status=closed, client=Tusk IC, priority=41, created=2025-06-24 14:34:18, last_txn_id=0>, <Ticket(id=5815, rt_number=55141, queue=Requests, subject=gravytrain remove/tweak checks that fail because of redirects, ticket_status=closed, client=Gravytrain, priority=41, created=2025-06-17 10:29:06, last_txn_id=0>, <Ticket(id=5460, rt_number=54753, queue=Requests, subject=Borg to Restic Switch, ticket_status=closed, client=OGT, priority=47, created=2025-05-07 10:26:49, last_txn_id=0>, <Ticket(id=5753, rt_number=55048, queue=Requests, subject=Create a USB-C YubiKey for Abbie, ticket_status=closed, client=Internal, priority=47, created=2025-06-09 09:58:30, last_txn_id=0>, <Ticket(id=5817, rt_number=55143, queue=Requests, subject=bottle kubectl config failing, ticket_status=closed, client=Internal, priority=41, created=2025-06-17 10:46:31, last_txn_id=0>, <Ticket(id=5814, rt_number=55140, queue=Requests, subject=Borg backup objects in Glacier storage class, ticket_status=closed, client=Kahootz, priority=66, created=2025-06-17 09:55:18, last_txn_id=0>, <Ticket(id=5444, rt_number=54737, queue=Requests, subject=PromPT runner and server monitoring on Iona, ticket_status=closed, client=AskBio, priority=45, created=2025-05-06 14:22:12, last_txn_id=0>, <Ticket(id=4915, rt_number=54185, queue=Requests, subject=Gitlab move, ticket_status=closed, client=AskBio, priority=71, created=2025-03-20 13:42:59, last_txn_id=0>, <Ticket(id=5854, rt_number=55180, queue=Requests, subject=Update LimeSurvey installation, ticket_status=closed, client=Internal, priority=41, created=2025-06-23 14:21:31, last_txn_id=0>, <Ticket(id=5812, rt_number=55106, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-06-17 00:00:04, last_txn_id=0>, <Ticket(id=5747, rt_number=55042, queue=Requests, subject=Disk error on Xray, ticket_status=closed, client=Kahootz, priority=62, created=2025-06-09 08:08:41, last_txn_id=0>, <Ticket(id=5825, rt_number=55151, queue=Requests, subject=Patch Cycle, ticket_status=closed, client=Sucden, priority=43, created=2025-06-18 09:43:59, last_txn_id=0>, <Ticket(id=5818, rt_number=55144, queue=Requests, subject=Backup request from S3, ticket_status=closed, client=Gravytrain, priority=41, created=2025-06-17 12:11:20, last_txn_id=0>, <Ticket(id=6021, rt_number=55408, queue=Requests, subject=Packages from old kernel series, ticket_status=closed, client=Kahootz, priority=62, created=2025-07-10 16:52:19, last_txn_id=0>, <Ticket(id=5826, rt_number=55152, queue=Requests, subject=Versioning on Coll, Mull, Jura and Iona /home, ticket_status=closed, client=AskBio, priority=63, created=2025-06-18 13:29:37, last_txn_id=0>, <Ticket(id=5859, rt_number=55185, queue=Requests, subject=OpenAthens server patching l01 and l02, ticket_status=closed, client=JISC, priority=61, created=2025-06-24 07:36:51, last_txn_id=0>, <Ticket(id=5858, rt_number=55184, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-06-24 00:00:09, last_txn_id=0>, <Ticket(id=5729, rt_number=55025, queue=Requests, subject=KGM Account Move (consultancy child ticket), ticket_status=closed, client=Gravytrain, priority=43, created=2025-06-05 15:51:50, last_txn_id=0>, <Ticket(id=5758, rt_number=55053, queue=Requests, subject=Expiring certificate: ITC Compliance (Consultancy), ticket_status=closed, client=ITC Compliance, priority=62, created=2025-06-09 12:24:38, last_txn_id=0>, <Ticket(id=5852, rt_number=55178, queue=Requests, subject=Monitoring , ticket_status=closed, client=AskBio, priority=61, created=2025-06-23 14:00:34, last_txn_id=0>, <Ticket(id=5973, rt_number=55362, queue=Requests, subject=Sylvera monthly backup check and tape swap, ticket_status=closed, client=Sylvera, priority=1, created=2025-07-04 00:00:04, last_txn_id=0>, <Ticket(id=5545, rt_number=54870, queue=Requests, subject=TCV DNS Build/Migration (consultancy) , ticket_status=closed, 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Client updates report (Requests)

16 Jun - 18 Jul

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-04-02 11:15:31.167294	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167353	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167366	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167375	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167383	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167390	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167397	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167404	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167411	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167418	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167425	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167433	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167448	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167455	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167462	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167469	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167476	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167483	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167490	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167498	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167505	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167511	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167518	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167527	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167535	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167541	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167549	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167558	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167565	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167572	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167590	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167597	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167604	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167611	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167618	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167625	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167632	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167639	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167646	xxx	./services/model.py:838
DEBUG	2026-04-02 11:15:31.167653	xxx	./services/model.py:838