Client updates report (Requests)

16 Jun - 18 Jul

RT Client Replies missed Subject
54959 Kahootz kahootz/xray Kubernetes Version Nearing End Of Life
54746 Internal 09 Jun Test restore Keycloak
54744 Internal 30 May Ticket resolution email
54599 TCV 12 May, 19 May, 26 May, 11 Jun, 18 Jun, 27 Jun, 07 Jul TCV DNS performance
55080 Kahootz Borgbackup
54603 Sysdoc URL Change for pipelines
54994 AskBio Fold restic backups into managed backups conf
55163 Entrepreneurs Circle Urgent Update Required: IP Address Change
55150 Globecast gcukscheddb02.globecastne.com root volume usage
55422 Geograph 17 Jul Fwd: Geograph Project | Failed pipeline for british-isles | f4636c1b
55255 AskBio 03 Jul /home usage
55363 NFW NEW Broadband provider
54838 AskBio 03 Jul AskBio Highly Available Reverse Proxy
55155 ATA Group Technical onboarding | Pre-contract checks
55159 Internal Change our TCL@OC LDAP account pass
54155 Internal 20 Mar RE: Fwd: Migration of 3CX Server
55395 ITC Compliance Disaster recovery plan
55426 NFW New IP Address
55095 Quickline RADIUD Disk Space
55379 Internal 14 Jul Shaun RT access
54966 OGT 05 Jul UBad drive in Manuel
55191 Tusk IC server login
55141 Gravytrain gravytrain remove/tweak checks that fail because of redirects
54753 OGT 15 Jul Borg to Restic Switch
55048 Internal 12 Jun, 26 Jun, 14 Jul Create a USB-C YubiKey for Abbie
55143 Internal bottle kubectl config failing
55140 Kahootz 30 Jun Borg backup objects in Glacier storage class
54737 AskBio 11 Jun PromPT runner and server monitoring on Iona
54185 AskBio 27 May, 05 Jun Gitlab move
55180 Internal Update LimeSurvey installation
55106 Internal Weekly checks
55042 Kahootz Disk error on Xray
55151 Sucden 03 Jul Patch Cycle
55144 Gravytrain Backup request from S3
55408 Kahootz Packages from old kernel series
55152 AskBio Versioning on Coll, Mull, Jura and Iona /home
55185 JISC OpenAthens server patching l01 and l02
55184 Internal Weekly checks
55025 Gravytrain KGM Account Move (consultancy child ticket)
55053 ITC Compliance Expiring certificate: ITC Compliance (Consultancy)
55178 AskBio Monitoring
55362 Sylvera Sylvera monthly backup check and tape swap
54870 TCV 18 Jun, 10 Jul TCV DNS Build/Migration (consultancy)
55352 OpenCorporates Shut down backgrounder2.opencorporates.internal
55391 Reigate College SSL Certificates
55397 Global Brands 15 Jul Additional RemoteUser VPN configs
55094 Lantech 22 Jun Request to upgrade moodledev.ipa.ie (the UAT) as a dry-run before moodle.ipa.ie
55399 Internal Gitlab upgrade (18.1.2)
55394 ITC Compliance Password reset request
55425 AskBio /weka on Macleod
54860 OpenCorporates 09 Jun, 19 Jun, 25 Jun, 10 Jul Find a replacement for git3 SSH back-door
55308 OpenCorporates Shutdown
55241 Internal Gitlab upgrade (18.1.1)
55309 OpenCorporates Remove OC servers from support
54847 Econic Bio Create client services account for Qian Gao
55358 Sysdoc 08 Jul, 14 Jul DNS Record updates intensively
55104 Internal 19 Jun Test restore OpenLDAP
54735 ITC Compliance 23 Jun Expiring certificate: ITC Compliance
54564 DLS Plastics dls-zimbra1.dls.internal distro upgrade
54440 OpenCorporates 15 Jun ElastiCache Monitoring
55075 Trident Honda 17 Jun LDAPS certificate expiring on vmsvr1/2.trident.lan
55174 Internal WARNING: Backups: BackupPC directories (NRPE) on woodlands.midnighthax.com
55051 OpenCorporates Foward External Bot logs into opensearch
55188 Sucden 27 Jun, 03 Jul sucden auto yum cache cleanup
55377 Internal Limesurvey 500: Internal Server Error
55247 AskBio GitLab updated
55307 Internal Weekly checks
55175 Tusk IC new backup drives
53552 Sylvera Re-commissionning Super Monster
55022 Sylvera 10 Jun, 23 Jun Iron Mountain Backup Questionaire
55306 Internal Purge old client password records
55153 Entrepreneurs Circle Re: Introducing Usama and OpenVPN Setup Assistance
55400 eTherapeutics ETX Gitlab upgrade (18.1.2)
55314 eTherapeutics 07 Jul AWS IAM Identity Center SCIM Access Token Rotation
55236 Internal Gitlab upgrade (18.1.1)
55429 Internal Weekly checks
55368 Internal Monthly certificate expiry check
55403 Geograph Geograph Gitlab upgrade (18.1.2)
55402 OpenCorporates OpenCorporates Gitlab upgrade 18.1.2
55310 Visku Remove Visku servers from support
55239 eTherapeutics ETX Gitlab upgrade (18.1.1)
54931 Aston Matthews RHEL 6.9 P2V (consultancy)
54566 Aston Matthews Support Tree / Aston Matthews - Linux Support
55166 Internal 27 Jun Name change on GPG key
55268 BD Group Crontab updated
55197 Entrepreneurs Circle Setup Request for New Domain - ecmasterplan.co.uk
55244 Entrepreneurs Circle Assistance Required: Increasing PHP Memory Limit
55405 Global Brands Expiring CA | Remote User VPN
55387 AskBio Backups for PromPT, gitlab etc
55393 ITC Compliance User removal
55406 AskBio Weka file versioning
55167 eTherapeutics 03 Jul, 09 Jul ETX Sonar upgrade
55398 Internal 15 Jul Certificate expiring: macbook.midnighthax.com
55371 Ingeus 10 Jul Ingeus: login to Azure
55423 AskBio libclang
55440 Sucden Sucden Patching Cycle
55452 Cirencester College User creation request
55449 Cirencester College Wildcard SSL/TLS .cirencester.ac.uk expiry
55404 Azura 16 Jul Expiring certificates | ford3,4,5.opentrk.com
55098 Gravytrain 18 Jun Unsupported FTP monitoring
55444 Gravytrain All sites down on web.prod.bf2.bedfordinsurance.co.uk
55458 OpenCorporates Turn off events-search
55446 Novadata FW: Your AWS CloudShell data is scheduled for deletion on July 26, 2025 [AWS Account: 542772753301]
55243 Geograph Geograph Gitlab upgrade (18.1.1)
55196 OpenCorporates Bot2 CA Cert
55242 OpenCorporates OpenCorporates Gitlab upgrade 18.1.1
55347 OpenCorporates HAProxy 14/15
55161 Edinburgh University Remove Edinburgh University servers from support
54996 OpenCorporates 10 Jun Monitoring Website Usage Question
54896 Cambridge Flow Solutions Request for Quote
55359 Sucden Sucden Patching Cycle
55245 Sylvera SM Support / Relationship Sunsetting Steps
55366 Kahootz Change hosting root passwords
55373 Internal Quarterly Ouse Failover Test
55384 Internal Weekly checks
55381 Internal Fwd: On-Site Warranty due to expire - BD322368 and BD322367)
55385 OpenCorporates zcluster1/2 puppet certificate expiry
55351 Cirencester College CCVLE01 - Moodle Server
55349 OpenCorporates 07 Jul HAProxy 14 and 15 Support removal
55438 Internal Zap
55090 Global Brands 09 Jul Build Claycross guest network
55251 JaeVee 02 Jul Remove Jaevee servers from support
55433 JISC OpenAthens server patching
55378 Sucden 10 Jul Qualys Vulnerabilities - Log4j / Redhat OpenJDK
54878 AskBio Gitlab / docker builds in CI
54647 Azura 24 May, 10 Jun, 16 Jun Ocado Firewall
55074 Gravytrain gravytrain update dev systems
55156 ATA Group Upgrade project

git hash: master (a2100d46)