Client updates report (Requests)

09 Jun - 11 Jul

RT	Client	Replies missed	Subject
55013	Kahootz		Held linux-image package updates
54951	Gravytrain		SSL renewal
54959	Kahootz		kahootz/xray Kubernetes Version Nearing End Of Life
54957	JISC		Google Cloud Armor WAF Implementation Testing Followup
54746	Internal	09 Jun	Test restore Keycloak
54744	Internal	30 May	Ticket resolution email
54599	TCV	12 May, 19 May, 26 May, 11 Jun, 18 Jun, 27 Jun, 07 Jul	TCV DNS performance
54982	Internal	05 Jun	Monthly certificate expiry check
55080	Kahootz		Borgbackup
55072	ITC Compliance		Phil Cross
54603	Sysdoc		URL Change for pipelines
55058	Novadata		leonis.novadata.internal unmarged configuration
54994	AskBio	05 Jun	Fold restic backups into managed backups conf
55052	JISC		Veloxserv l01 and l02 patching
54892	AskBio	04 Jun	Handling prompt.synpromics.com URLs
55056	Entrepreneurs Circle		srv.entrepreneurscircle.org VPN cert expiry
55163	Entrepreneurs Circle		Urgent Update Required: IP Address Change
55150	Globecast		gcukscheddb02.globecastne.com root volume usage
55255	AskBio	03 Jul	/home usage
55363	NFW		NEW Broadband provider
54838	AskBio	03 Jul	AskBio Highly Available Reverse Proxy
55155	ATA Group		Technical onboarding \| Pre-contract checks
55084	OpenCorporates		OpenCorporates Gitlab upgrade 18.0.2
55091	TCV		Cyber Essential Plus Fails
55085	eTherapeutics		ETX Gitlab upgrade (18.0.2)
55159	Internal		Change our TCL@OC LDAP account pass
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
52577	Gravytrain		Gravytrain Linux Support
55395	ITC Compliance		Disaster recovery plan
55065	TCV		Cyber Essentials Plus Audit
55083	Geograph		Geograph Gitlab upgrade (18.0.2)
55095	Quickline		RADIUD Disk Space
55379	Internal		Shaun RT access
54966	OGT	05 Jul	UBad drive in Manuel
55191	Tusk IC		server login
55082	Internal		Gitlab upgrade (18.0.2)
55089	TCV		Linux Servers not showing for our CE+ audit scan
55006	Sucden		Python Versions on Declan/Duffman. Can 3.12 be installed?
55141	Gravytrain		gravytrain remove/tweak checks that fail because of redirects
54920	Gravytrain		Test access to GravyTrain dev systems
54753	OGT		Borg to Restic Switch
55048	Internal	12 Jun, 26 Jun	Create a USB-C YubiKey for Abbie
55143	Internal		bottle kubectl config failing
55140	Kahootz	30 Jun	Borg backup objects in Glacier storage class
54737	AskBio	11 Jun	PromPT runner and server monitoring on Iona
54185	AskBio	27 May, 05 Jun	Gitlab move
55180	Internal		Update LimeSurvey installation
55060	OpenCorporates		Remove user
55106	Internal		Weekly checks
55062	Internal		Weekly checks
55042	Kahootz		Disk error on Xray
55045	Reigate College		rc-mss.reigate.ac.uk unmerged configuration
55151	Sucden	03 Jul	Patch Cycle
55054	Internal		calcifer.boo.tc staff vpn cert expiry
55144	Gravytrain		Backup request from S3
55408	Kahootz		Packages from old kernel series
55007	OGT		Disruption to power supply
55152	AskBio		Versioning on Coll, Mull, Jura and Iona /home
55012	BD Group		BDG: New Office IP Address
55055	Internal	12 Jun	tame.tiger-computing.co.uk staff vpn cert expiry
55185	JISC		OpenAthens server patching l01 and l02
55184	Internal		Weekly checks
55025	Gravytrain		KGM Account Move (consultancy child ticket)
55053	ITC Compliance		Expiring certificate: ITC Compliance (Consultancy)
55178	AskBio		Monitoring
55046	AskBio		edb-lab-skye.askbio.com frozen emails
55024	Internal	10 Jun	Cleanup kahootz/whisky remnants
55362	Sylvera		Sylvera monthly backup check and tape swap
54870	TCV	09 Jun, 18 Jun, 10 Jul	TCV DNS Build/Migration (consultancy)
55352	OpenCorporates		Shut down backgrounder2.opencorporates.internal
55391	Reigate College		SSL Certificates
55397	Global Brands		Additional RemoteUser VPN configs
55094	Lantech	22 Jun	Request to upgrade moodledev.ipa.ie (the UAT) as a dry-run before moodle.ipa.ie
55399	Internal		Gitlab upgrade (18.1.2)
55394	ITC Compliance		Password reset request
54860	OpenCorporates	09 Jun, 19 Jun, 25 Jun, 10 Jul	Find a replacement for git3 SSH back-door
55308	OpenCorporates		Shutdown
55241	Internal		Gitlab upgrade (18.1.1)
55309	OpenCorporates		Remove OC servers from support
54847	Econic Bio	17 Jun	Create client services account for Qian Gao
55358	Sysdoc	08 Jul	DNS Record updates intensively
55104	Internal	19 Jun	Test restore OpenLDAP
54735	ITC Compliance	23 Jun	Expiring certificate: ITC Compliance
54564	DLS Plastics		dls-zimbra1.dls.internal distro upgrade
54440	OpenCorporates	15 Jun	ElastiCache Monitoring
55075	Trident Honda	17 Jun	LDAPS certificate expiring on vmsvr1/2.trident.lan
55174	Internal		WARNING: Backups: BackupPC directories (NRPE) on woodlands.midnighthax.com
55051	OpenCorporates	12 Jun	Foward External Bot logs into opensearch
55188	Sucden	27 Jun, 03 Jul	sucden auto yum cache cleanup
55377	Internal		Limesurvey 500: Internal Server Error
55247	AskBio		GitLab updated
55307	Internal		Weekly checks
55175	Tusk IC		new backup drives
53552	Sylvera		Re-commissionning Super Monster
55022	Sylvera	10 Jun, 23 Jun	Iron Mountain Backup Questionaire
55306	Internal		Purge old client password records
55153	Entrepreneurs Circle		Re: Introducing Usama and OpenVPN Setup Assistance
55400	eTherapeutics		ETX Gitlab upgrade (18.1.2)
55314	eTherapeutics	07 Jul	AWS IAM Identity Center SCIM Access Token Rotation
55236	Internal		Gitlab upgrade (18.1.1)
55368	Internal		Monthly certificate expiry check
55403	Geograph		Geograph Gitlab upgrade (18.1.2)
55402	OpenCorporates		OpenCorporates Gitlab upgrade 18.1.2
55310	Visku		Remove Visku servers from support
55239	eTherapeutics		ETX Gitlab upgrade (18.1.1)
54931	Aston Matthews		RHEL 6.9 P2V (consultancy)
54566	Aston Matthews		Support Tree / Aston Matthews - Linux Support
55166	Internal	27 Jun	Name change on GPG key
55268	BD Group		Crontab updated
55197	Entrepreneurs Circle		Setup Request for New Domain - ecmasterplan.co.uk
55244	Entrepreneurs Circle		Assistance Required: Increasing PHP Memory Limit
55405	Global Brands		Expiring CA \| Remote User VPN
55387	AskBio		Backups for PromPT, gitlab etc
55393	ITC Compliance		User removal
55406	AskBio		Weka file versioning
55167	eTherapeutics	03 Jul, 09 Jul	ETX Sonar upgrade
55398	Internal		Certificate expiring: macbook.midnighthax.com
55371	Ingeus	10 Jul	Ingeus: login to Azure
55404	Azura		Expiring certificates \| ford3,4,5.opentrk.com
55098	Gravytrain	18 Jun	Unsupported FTP monitoring
55243	Geograph		Geograph Gitlab upgrade (18.1.1)
55196	OpenCorporates		Bot2 CA Cert
55242	OpenCorporates		OpenCorporates Gitlab upgrade 18.1.1
55347	OpenCorporates		HAProxy 14/15
55161	Edinburgh University		Remove Edinburgh University servers from support
54996	OpenCorporates	10 Jun	Monitoring Website Usage Question
54896	Cambridge Flow Solutions	21 Jun	Request for Quote
55359	Sucden		Sucden Patching Cycle
55245	Sylvera		SM Support / Relationship Sunsetting Steps
55366	Kahootz		Change hosting root passwords
55373	Internal		Quarterly Ouse Failover Test
55384	Internal		Weekly checks
55381	Internal		Fwd: On-Site Warranty due to expire - BD322368 and BD322367)
55385	OpenCorporates		zcluster1/2 puppet certificate expiry
55351	Cirencester College		CCVLE01 - Moodle Server
55349	OpenCorporates	07 Jul	HAProxy 14 and 15 Support removal
55090	Global Brands	09 Jul	Build Claycross guest network
55251	JaeVee	02 Jul	Remove Jaevee servers from support
55378	Sucden	10 Jul	Qualys Vulnerabilities - Log4j / Redhat OpenJDK
54878	AskBio		Gitlab / docker builds in CI
55074	Gravytrain		gravytrain update dev systems
55156	ATA Group		Upgrade project
54647	Azura	24 May, 10 Jun, 16 Jun	Ocado Firewall

git hash: master (1badab1b)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.20.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.1	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260402	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	262.351 msec
System CPU time	27.602 msec
Total CPU time	289.953 msec
Elapsed time	389.110 msec
Context switches	455 voluntary, 218 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-07-11&start=2025-06-09
REMOTE_ADDR	10.42.58.169
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2025-07-11'
'start'	'2025-06-09'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 6, 9), 'end': datetime.date(2025, 7, 11)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-07-11&start=2025-06-09' [GET]>
tickets	[<Ticket(id=5717, rt_number=55013, queue=Requests, subject=Held linux-image package updates, ticket_status=closed, client=Kahootz, priority=62, created=2025-06-04 12:18:32, last_txn_id=0>, <Ticket(id=5624, rt_number=54951, queue=Requests, subject=SSL renewal, ticket_status=closed, client=Gravytrain, priority=63, created=2025-05-27 15:34:13, last_txn_id=0>, <Ticket(id=5632, rt_number=54959, queue=Requests, subject=kahootz/xray Kubernetes Version Nearing End Of Life, ticket_status=closed, client=Kahootz, priority=44, created=2025-05-29 08:06:47, last_txn_id=0>, <Ticket(id=5630, rt_number=54957, queue=Requests, subject=Google Cloud Armor WAF Implementation Testing Followup, ticket_status=closed, client=JISC, priority=63, created=2025-05-28 15:31:13, last_txn_id=0>, <Ticket(id=5453, rt_number=54746, queue=Requests, subject=Test restore Keycloak, ticket_status=closed, client=Internal, priority=45, created=2025-05-06 17:51:43, last_txn_id=0>, <Ticket(id=5451, rt_number=54744, queue=Requests, subject=Ticket resolution email, ticket_status=closed, client=Internal, priority=45, created=2025-05-06 16:00:55, last_txn_id=0>, <Ticket(id=5304, rt_number=54599, queue=Requests, subject=TCV DNS performance , ticket_status=closed, client=TCV, priority=48, created=2025-04-22 10:40:18, last_txn_id=0>, <Ticket(id=5654, rt_number=54982, queue=Requests, subject=Monthly certificate expiry check, ticket_status=closed, client=Internal, priority=2, created=2025-06-02 00:00:03, last_txn_id=0>, <Ticket(id=5785, rt_number=55080, queue=Requests, subject=Borgbackup, ticket_status=closed, client=Kahootz, priority=62, created=2025-06-12 08:51:30, last_txn_id=0>, <Ticket(id=5777, rt_number=55072, queue=Requests, subject=Phil Cross, ticket_status=closed, client=ITC Compliance, priority=61, created=2025-06-11 13:41:38, last_txn_id=0>, <Ticket(id=5308, rt_number=54603, queue=Requests, subject=URL Change for pipelines, ticket_status=closed, client=Sysdoc, priority=6, created=2025-04-22 15:46:57, last_txn_id=0>, <Ticket(id=5763, rt_number=55058, queue=Requests, subject=leonis.novadata.internal unmarged configuration, ticket_status=closed, client=Novadata, priority=41, created=2025-06-09 14:25:43, last_txn_id=0>, <Ticket(id=5666, rt_number=54994, queue=Requests, subject=Fold restic backups into managed backups conf, ticket_status=closed, client=AskBio, priority=63, created=2025-06-02 11:06:39, last_txn_id=2352822>, <Ticket(id=5757, rt_number=55052, queue=Requests, subject=Veloxserv l01 and l02 patching, ticket_status=closed, client=JISC, priority=61, created=2025-06-09 11:49:40, last_txn_id=0>, <Ticket(id=5567, rt_number=54892, queue=Requests, subject=Handling prompt.synpromics.com URLs, ticket_status=closed, client=AskBio, priority=64, created=2025-05-20 14:02:55, last_txn_id=0>, <Ticket(id=5761, rt_number=55056, queue=Requests, subject=srv.entrepreneurscircle.org VPN cert expiry, ticket_status=closed, client=Entrepreneurs Circle, priority=62, created=2025-06-09 12:38:52, last_txn_id=0>, <Ticket(id=5837, rt_number=55163, queue=Requests, subject=Urgent Update Required: IP Address Change, ticket_status=closed, client=Entrepreneurs Circle, priority=61, created=2025-06-19 16:14:21, last_txn_id=0>, <Ticket(id=5824, rt_number=55150, queue=Requests, subject=gcukscheddb02.globecastne.com root volume usage, ticket_status=closed, client=Globecast, priority=41, created=2025-06-18 08:29:45, last_txn_id=0>, <Ticket(id=5898, rt_number=55255, queue=Requests, subject=/home usage, ticket_status=closed, client=AskBio, priority=63, created=2025-06-28 22:56:20, last_txn_id=0>, <Ticket(id=5975, rt_number=55363, queue=Requests, subject=NEW Broadband provider, ticket_status=closed, client=NFW, priority=2, created=2025-07-04 13:28:28, last_txn_id=0>, <Ticket(id=5513, rt_number=54838, queue=Requests, subject=AskBio Highly Available Reverse Proxy , ticket_status=closed, client=AskBio, priority=67, created=2025-05-13 15:30:45, last_txn_id=0>, <Ticket(id=5829, rt_number=55155, queue=Requests, subject=Technical onboarding \| Pre-contract checks, ticket_status=closed, client=ATA Group, priority=65, created=2025-06-18 17:08:42, last_txn_id=2373318>, <Ticket(id=5789, rt_number=55084, queue=Requests, subject=OpenCorporates Gitlab upgrade 18.0.2, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-06-12 11:13:26, last_txn_id=0>, <Ticket(id=5796, rt_number=55091, queue=Requests, subject=Cyber Essential Plus Fails , ticket_status=closed, client=TCV, priority=41, created=2025-06-13 12:03:42, last_txn_id=0>, <Ticket(id=5790, rt_number=55085, queue=Requests, subject=ETX Gitlab upgrade (18.0.2), ticket_status=closed, client=eTherapeutics, priority=41, created=2025-06-12 11:18:21, last_txn_id=0>, <Ticket(id=5833, rt_number=55159, queue=Requests, subject=Change our TCL@OC LDAP account pass, ticket_status=closed, client=Internal, priority=0, created=2025-06-19 08:40:18, last_txn_id=0>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=3834, rt_number=52577, queue=Requests, subject=Gravytrain Linux Support, ticket_status=closed, client=Gravytrain, priority=53, created=2024-10-17 21:28:20, last_txn_id=2292520>, <Ticket(id=6008, rt_number=55395, queue=Requests, subject=Disaster recovery plan, ticket_status=closed, client=ITC Compliance, priority=62, created=2025-07-10 08:54:37, last_txn_id=0>, <Ticket(id=5770, rt_number=55065, queue=Requests, subject=Cyber Essentials Plus Audit , ticket_status=closed, client=TCV, priority=41, created=2025-06-10 08:50:17, last_txn_id=0>, <Ticket(id=5788, rt_number=55083, queue=Requests, subject=Geograph Gitlab upgrade (18.0.2), ticket_status=closed, client=Geograph, priority=41, created=2025-06-12 11:10:00, last_txn_id=0>, <Ticket(id=5800, rt_number=55095, queue=Requests, subject=RADIUD Disk Space, ticket_status=closed, client=Quickline, priority=61, created=2025-06-13 15:01:34, last_txn_id=0>, <Ticket(id=5991, rt_number=55379, queue=Requests, subject=Shaun RT access, ticket_status=closed, client=Internal, priority=4, created=2025-07-07 13:10:07, last_txn_id=0>, <Ticket(id=5639, rt_number=54966, queue=Requests, subject=UBad drive in Manuel, ticket_status=closed, client=OGT, priority=68, created=2025-05-29 16:48:47, last_txn_id=0>, <Ticket(id=5865, rt_number=55191, queue=Requests, subject=server login, ticket_status=closed, client=Tusk IC, priority=41, created=2025-06-24 14:34:18, last_txn_id=0>, <Ticket(id=5787, rt_number=55082, queue=Requests, subject=Gitlab upgrade (18.0.2), ticket_status=closed, client=Internal, priority=41, created=2025-06-12 10:56:58, last_txn_id=0>, <Ticket(id=5794, rt_number=55089, queue=Requests, subject=Linux Servers not showing for our CE+ audit scan, ticket_status=closed, client=TCV, priority=41, created=2025-06-13 09:36:14, last_txn_id=0>, <Ticket(id=5678, rt_number=55006, queue=Requests, subject=Python Versions on Declan/Duffman. 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Client updates report (Requests)

09 Jun - 11 Jul

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-04-02 10:51:32.731835	xxx	./services/model.py:838
DEBUG	2026-04-02 10:51:32.731937	xxx	./services/model.py:838
DEBUG	2026-04-02 10:51:32.731952	xxx	./services/model.py:838
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