Client updates report (Requests)

26 May - 27 Jun

RT	Client	Replies missed	Subject
55013	Kahootz		Held linux-image package updates
54951	Gravytrain		SSL renewal
54959	Kahootz	03 Jun	kahootz/xray Kubernetes Version Nearing End Of Life
54957	JISC		Google Cloud Armor WAF Implementation Testing Followup
54746	Internal	28 May, 09 Jun	Test restore Keycloak
54744	Internal	09 May, 30 May	Ticket resolution email
54599	TCV	12 May, 19 May, 26 May, 11 Jun, 18 Jun	TCV DNS performance
54982	Internal	05 Jun	Monthly certificate expiry check
55080	Kahootz		Borgbackup
55072	ITC Compliance		Phil Cross
54603	Sysdoc	26 May	URL Change for pipelines
55058	Novadata		leonis.novadata.internal unmarged configuration
54994	AskBio	05 Jun	Fold restic backups into managed backups conf
55052	JISC		Veloxserv l01 and l02 patching
54892	AskBio	23 May, 04 Jun	Handling prompt.synpromics.com URLs
55056	Entrepreneurs Circle		srv.entrepreneurscircle.org VPN cert expiry
55163	Entrepreneurs Circle		Urgent Update Required: IP Address Change
55150	Globecast		gcukscheddb02.globecastne.com root volume usage
54838	AskBio		AskBio Highly Available Reverse Proxy
55155	ATA Group		Technical onboarding \| Pre-contract checks
55084	OpenCorporates		OpenCorporates Gitlab upgrade 18.0.2
55091	TCV		Cyber Essential Plus Fails
55085	eTherapeutics		ETX Gitlab upgrade (18.0.2)
55159	Internal		Change our TCL@OC LDAP account pass
55033	ITC Compliance		Extending hours
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
52577	Gravytrain		Gravytrain Linux Support
54998	Internal		switch3/4 firmware upgrades
55000	Internal		Weekly checks
54932	Sucden		Weekend Work - Affecting STAR Servers
55065	TCV		Cyber Essentials Plus Audit
55083	Geograph		Geograph Gitlab upgrade (18.0.2)
54940	Internal		Mistake in RT (by ACL)
54967	OGT		Question regarding max_user_watches in our servers
55095	Quickline		RADIUD Disk Space
54966	OGT		UBad drive in Manuel
54873	BD Group		Monitoring changes
54893	OpenCorporates		Bot2 Cert
55191	Tusk IC		server login
55082	Internal		Gitlab upgrade (18.0.2)
55089	TCV		Linux Servers not showing for our CE+ audit scan
55006	Sucden		Python Versions on Declan/Duffman. Can 3.12 be installed?
55141	Gravytrain		gravytrain remove/tweak checks that fail because of redirects
54920	Gravytrain		Test access to GravyTrain dev systems
54753	OGT		Borg to Restic Switch
55048	Internal	12 Jun, 26 Jun	Create a USB-C YubiKey for Abbie
55143	Internal		bottle kubectl config failing
55140	Kahootz		Borg backup objects in Glacier storage class
54737	AskBio	18 May, 09 Jun	PromPT runner and server monitoring on Iona
54692	STS NHS FT	21 May, 04 Jun	Quarterly Systems Check
54185	AskBio	27 May, 05 Jun	Gitlab move
55180	Internal		Update LimeSurvey installation
55060	OpenCorporates		Remove user
54919	Gravytrain		Setup client services portal access for Andrew and Greg (GravyTrain)
54771	Sucden		Star Hardware Decommission - Phase 2
54900	JISC	26 May	OpenAthens patching for l01 and l02
54941	Internal		Weekly checks
54670	ERF Electrical		FTP Access - erfelectrical.co.uk / erfmakingme
54956	Sucden		Current Open Tickets for Sucden
55106	Internal		Weekly checks
54963	Entrepreneurs Circle		Urgent Update Required: IP Address Change
54563	Lantech		ipa-m3.private.ipa.ie distro upgrade
54667	TCV		mis.tcv.org.uk
54904	AskBio	27 May	Science Drive mounts
54952	AskBio		CRITICAL: Networking: SSH on edb-coll.askbio.com
54985	Ingeus		Ingeus: login to Azure
54853	Sucden	29 May	Critical Vulnerability showing in Qualys after patching cycle.
55062	Internal		Weekly checks
55042	Kahootz		Disk error on Xray
55045	Reigate College		rc-mss.reigate.ac.uk unmerged configuration
55151	Sucden		Patch Cycle
55054	Internal		calcifer.boo.tc staff vpn cert expiry
55144	Gravytrain		Backup request from S3
55007	OGT		Disruption to power supply
55152	AskBio		Versioning on Coll, Mull, Jura and Iona /home
55012	BD Group		BDG: New Office IP Address
54970	AskBio		edb-coll.askbio.com restic backup failure /home
54992	Kahootz		Removing files from borgbackup and AWS S3
54980	OpenCorporates		pls check and remove
54913	AskBio	27 May	pipenv venv location
54961	AskBio		Weka folder on Coll
55001	Internal		Purge old client password records
53867	Ingeus		Azure Database for MariaDB replacement
55055	Internal	12 Jun	tame.tiger-computing.co.uk staff vpn cert expiry
55185	JISC		OpenAthens server patching l01 and l02
55184	Internal		Weekly checks
55025	Gravytrain		KGM Account Move (consultancy child ticket)
55053	ITC Compliance		Expiring certificate: ITC Compliance (Consultancy)
55178	AskBio		Monitoring
55046	AskBio		edb-lab-skye.askbio.com frozen emails
55024	Internal	10 Jun	Cleanup kahootz/whisky remnants
55034	Internal		Add Rocky v9.6 to monitoring
54993	Kahootz		Mariadb updates
55017	Rotastat		gallus.rotastat.com unmerged configuration
54863	Kahootz		Kernel update on Oscar and Papa
55026	Gravytrain		gravytrain rkhunter config issue
55029	Sylvera		Sylvera monthly backup check and tape swap
54870	TCV	09 Jun, 18 Jun	TCV DNS Build/Migration (consultancy)
55094	Lantech	22 Jun	Request to upgrade moodledev.ipa.ie (the UAT) as a dry-run before moodle.ipa.ie
54860	OpenCorporates	28 May, 09 Jun, 19 Jun, 25 Jun	Find a replacement for git3 SSH back-door
55241	Internal		Gitlab upgrade (18.1.1)
54847	Econic Bio	19 May, 17 Jun	Create client services account for Qian Gao
55104	Internal	19 Jun	Test restore OpenLDAP
54735	ITC Compliance	23 Jun	Expiring certificate: ITC Compliance
54564	DLS Plastics		dls-zimbra1.dls.internal distro upgrade
54440	OpenCorporates	09 Jun	ElastiCache Monitoring
55075	Trident Honda	17 Jun	LDAPS certificate expiring on vmsvr1/2.trident.lan
55174	Internal		WARNING: Backups: BackupPC directories (NRPE) on woodlands.midnighthax.com
55051	OpenCorporates	12 Jun	Foward External Bot logs into opensearch
55188	Sucden		sucden auto yum cache cleanup
55247	AskBio		GitLab updated
55175	Tusk IC		new backup drives
53552	Sylvera	29 Apr, 03 Jun, 22 Jun	Re-commissionning Super Monster
55022	Sylvera	10 Jun, 23 Jun	Iron Mountain Backup Questionaire
55153	Entrepreneurs Circle		Re: Introducing Usama and OpenVPN Setup Assistance
55236	Internal		Gitlab upgrade (18.1.1)
55239	eTherapeutics		ETX Gitlab upgrade (18.1.1)
54931	Aston Matthews	28 May	RHEL 6.9 P2V (consultancy)
54566	Aston Matthews		Support Tree / Aston Matthews - Linux Support
55166	Internal		Name change on GPG key
55197	Entrepreneurs Circle		Setup Request for New Domain - ecmasterplan.co.uk
55244	Entrepreneurs Circle		Assistance Required: Increasing PHP Memory Limit
55167	eTherapeutics		ETX Sonar upgrade
55098	Gravytrain	18 Jun	Unsupported FTP monitoring
55243	Geograph		Geograph Gitlab upgrade (18.1.1)
55196	OpenCorporates		Bot2 CA Cert
55242	OpenCorporates		OpenCorporates Gitlab upgrade 18.1.1
55161	Edinburgh University		Remove Edinburgh University servers from support
54996	OpenCorporates	10 Jun	Monitoring Website Usage Question
54896	Cambridge Flow Solutions	09 Jun, 18 Jun	Request for Quote
55245	Sylvera		SM Support / Relationship Sunsetting Steps
55090	Global Brands		Build Claycross guest network
55251	JaeVee		Remove Jaevee servers from support
54878	AskBio	09 Jun	Gitlab / docker builds in CI
55074	Gravytrain		gravytrain update dev systems
55156	ATA Group		Upgrade project
54647	Azura	24 May, 10 Jun, 16 Jun	Ocado Firewall

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	313.157 msec
System CPU time	19.928 msec
Total CPU time	333.085 msec
Elapsed time	400.572 msec
Context switches	492 voluntary, 141 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-06-27&start=2025-05-26
REMOTE_ADDR	10.42.58.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-06-27'
'start'	'2025-05-26'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 5, 26), 'end': datetime.date(2025, 6, 27)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-06-27&start=2025-05-26' [GET]>
tickets	[<Ticket(id=5717, rt_number=55013, queue=Requests, subject=Held linux-image package updates, ticket_status=closed, client=Kahootz, priority=62, created=2025-06-04 12:18:32, last_txn_id=0>, <Ticket(id=5624, rt_number=54951, queue=Requests, subject=SSL renewal, ticket_status=closed, client=Gravytrain, priority=63, created=2025-05-27 15:34:13, last_txn_id=0>, <Ticket(id=5632, rt_number=54959, queue=Requests, subject=kahootz/xray Kubernetes Version Nearing End Of Life, ticket_status=closed, client=Kahootz, priority=44, created=2025-05-29 08:06:47, last_txn_id=0>, <Ticket(id=5630, rt_number=54957, queue=Requests, subject=Google Cloud Armor WAF Implementation Testing Followup, ticket_status=closed, client=JISC, priority=63, created=2025-05-28 15:31:13, last_txn_id=0>, <Ticket(id=5453, rt_number=54746, queue=Requests, subject=Test restore Keycloak, ticket_status=closed, client=Internal, priority=45, created=2025-05-06 17:51:43, last_txn_id=0>, <Ticket(id=5451, rt_number=54744, queue=Requests, subject=Ticket resolution email, ticket_status=closed, client=Internal, priority=45, created=2025-05-06 16:00:55, last_txn_id=0>, <Ticket(id=5304, rt_number=54599, queue=Requests, subject=TCV DNS performance , ticket_status=closed, client=TCV, priority=48, created=2025-04-22 10:40:18, last_txn_id=0>, <Ticket(id=5654, rt_number=54982, queue=Requests, subject=Monthly certificate expiry check, ticket_status=closed, client=Internal, priority=2, created=2025-06-02 00:00:03, last_txn_id=0>, <Ticket(id=5785, rt_number=55080, queue=Requests, subject=Borgbackup, ticket_status=closed, client=Kahootz, priority=62, created=2025-06-12 08:51:30, last_txn_id=0>, <Ticket(id=5777, rt_number=55072, queue=Requests, subject=Phil Cross, ticket_status=closed, client=ITC Compliance, priority=61, created=2025-06-11 13:41:38, last_txn_id=0>, <Ticket(id=5308, rt_number=54603, queue=Requests, subject=URL Change for pipelines, ticket_status=closed, client=Sysdoc, priority=6, created=2025-04-22 15:46:57, last_txn_id=0>, <Ticket(id=5763, rt_number=55058, queue=Requests, subject=leonis.novadata.internal unmarged configuration, ticket_status=closed, client=Novadata, priority=41, created=2025-06-09 14:25:43, last_txn_id=0>, <Ticket(id=5666, rt_number=54994, queue=Requests, subject=Fold restic backups into managed backups conf, ticket_status=closed, client=AskBio, priority=63, created=2025-06-02 11:06:39, last_txn_id=2352822>, <Ticket(id=5757, rt_number=55052, queue=Requests, subject=Veloxserv l01 and l02 patching, ticket_status=closed, client=JISC, priority=61, created=2025-06-09 11:49:40, last_txn_id=0>, <Ticket(id=5567, rt_number=54892, queue=Requests, subject=Handling prompt.synpromics.com URLs, ticket_status=closed, client=AskBio, priority=64, created=2025-05-20 14:02:55, last_txn_id=0>, <Ticket(id=5761, rt_number=55056, queue=Requests, subject=srv.entrepreneurscircle.org VPN cert expiry, ticket_status=closed, client=Entrepreneurs Circle, priority=62, created=2025-06-09 12:38:52, last_txn_id=0>, <Ticket(id=5837, rt_number=55163, queue=Requests, subject=Urgent Update Required: IP Address Change, ticket_status=closed, client=Entrepreneurs Circle, priority=61, created=2025-06-19 16:14:21, last_txn_id=0>, <Ticket(id=5824, rt_number=55150, queue=Requests, subject=gcukscheddb02.globecastne.com root volume usage, ticket_status=closed, client=Globecast, priority=41, created=2025-06-18 08:29:45, last_txn_id=0>, <Ticket(id=5513, rt_number=54838, queue=Requests, subject=AskBio Highly Available Reverse Proxy , ticket_status=closed, client=AskBio, priority=67, created=2025-05-13 15:30:45, last_txn_id=0>, <Ticket(id=5829, rt_number=55155, queue=Requests, subject=Technical onboarding \| Pre-contract checks, ticket_status=closed, client=ATA Group, priority=65, created=2025-06-18 17:08:42, last_txn_id=2373318>, <Ticket(id=5789, rt_number=55084, queue=Requests, subject=OpenCorporates Gitlab upgrade 18.0.2, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-06-12 11:13:26, last_txn_id=0>, <Ticket(id=5796, rt_number=55091, queue=Requests, subject=Cyber Essential Plus Fails , ticket_status=closed, client=TCV, priority=41, created=2025-06-13 12:03:42, last_txn_id=0>, <Ticket(id=5790, rt_number=55085, queue=Requests, subject=ETX Gitlab upgrade (18.0.2), ticket_status=closed, client=eTherapeutics, priority=41, created=2025-06-12 11:18:21, last_txn_id=0>, <Ticket(id=5833, rt_number=55159, queue=Requests, subject=Change our TCL@OC LDAP account pass, ticket_status=closed, client=Internal, priority=0, created=2025-06-19 08:40:18, last_txn_id=0>, <Ticket(id=5737, rt_number=55033, queue=Requests, subject=Extending hours, ticket_status=closed, client=ITC Compliance, priority=61, created=2025-06-06 08:55:10, last_txn_id=0>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=3834, rt_number=52577, queue=Requests, subject=Gravytrain Linux Support, ticket_status=closed, client=Gravytrain, priority=53, created=2024-10-17 21:28:20, last_txn_id=2292520>, <Ticket(id=5670, rt_number=54998, queue=Requests, subject=switch3/4 firmware upgrades, ticket_status=closed, client=Internal, priority=0, created=2025-06-02 20:44:58, last_txn_id=0>, <Ticket(id=5672, rt_number=55000, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-06-03 00:00:04, last_txn_id=0>, <Ticket(id=5605, rt_number=54932, queue=Requests, subject=Weekend Work - Affecting STAR Servers, ticket_status=closed, client=Sucden, priority=61, created=2025-05-23 12:23:23, last_txn_id=0>, <Ticket(id=5770, rt_number=55065, queue=Requests, subject=Cyber Essentials Plus Audit , ticket_status=closed, client=TCV, priority=41, created=2025-06-10 08:50:17, last_txn_id=0>, <Ticket(id=5788, rt_number=55083, queue=Requests, subject=Geograph Gitlab upgrade (18.0.2), ticket_status=closed, client=Geograph, priority=41, created=2025-06-12 11:10:00, last_txn_id=0>, <Ticket(id=5613, rt_number=54940, queue=Requests, subject=Mistake in RT (by ACL), ticket_status=closed, client=Internal, priority=41, created=2025-05-26 12:15:51, last_txn_id=0>, <Ticket(id=5640, rt_number=54967, queue=Requests, subject=Question regarding max_user_watches in our servers, ticket_status=closed, client=OGT, priority=21, created=2025-05-29 17:16:45, last_txn_id=0>, <Ticket(id=5800, rt_number=55095, queue=Requests, subject=RADIUD Disk Space, ticket_status=closed, client=Quickline, priority=61, created=2025-06-13 15:01:34, last_txn_id=0>, <Ticket(id=5639, rt_number=54966, queue=Requests, subject=UBad drive in Manuel, ticket_status=closed, client=OGT, priority=68, created=2025-05-29 16:48:47, last_txn_id=0>, <Ticket(id=5548, rt_number=54873, queue=Requests, subject=Monitoring changes, ticket_status=closed, client=BD Group, priority=62, created=2025-05-17 00:05:22, last_txn_id=0>, 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Client updates report (Requests)

26 May - 27 Jun

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-10 02:09:56.435987	xxx	./services/model.py:838
DEBUG	2026-07-10 02:09:56.436095	xxx	./services/model.py:838
DEBUG	2026-07-10 02:09:56.436108	xxx	./services/model.py:838
DEBUG	2026-07-10 02:09:56.436117	xxx	./services/model.py:838
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