Client updates report (Requests)

11 Jun

RT	Client	Replies missed	Subject
54951	Gravytrain		SSL renewal
54959	Kahootz		kahootz/xray Kubernetes Version Nearing End Of Life
54746	Internal	09 Jun	Test restore Keycloak
54744	Internal	30 May	Ticket resolution email
54599	TCV		TCV DNS performance
55072	ITC Compliance		Phil Cross
54603	Sysdoc		URL Change for pipelines
54994	AskBio		Fold restic backups into managed backups conf
54892	AskBio		Handling prompt.synpromics.com URLs
55056	Entrepreneurs Circle		srv.entrepreneurscircle.org VPN cert expiry
54838	AskBio		AskBio Highly Available Reverse Proxy
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
55065	TCV		Cyber Essentials Plus Audit
54966	OGT		UBad drive in Manuel
55006	Sucden		Python Versions on Declan/Duffman. Can 3.12 be installed?
54753	OGT		Borg to Restic Switch
55048	Internal		Create a USB-C YubiKey for Abbie
54737	AskBio		PromPT runner and server monitoring on Iona
54185	AskBio		Gitlab move
55042	Kahootz		Disk error on Xray
55054	Internal		calcifer.boo.tc staff vpn cert expiry
55055	Internal		tame.tiger-computing.co.uk staff vpn cert expiry
55025	Gravytrain		KGM Account Move (consultancy child ticket)
55053	ITC Compliance		Expiring certificate: ITC Compliance (Consultancy)
55046	AskBio		edb-lab-skye.askbio.com frozen emails
55024	Internal	10 Jun	Cleanup kahootz/whisky remnants
54870	TCV	09 Jun	TCV DNS Build/Migration (consultancy)
54860	OpenCorporates	09 Jun	Find a replacement for git3 SSH back-door
54847	Econic Bio		Create client services account for Qian Gao
54735	ITC Compliance		Expiring certificate: ITC Compliance
54564	DLS Plastics		dls-zimbra1.dls.internal distro upgrade
54440	OpenCorporates		ElastiCache Monitoring
55075	Trident Honda		LDAPS certificate expiring on vmsvr1/2.trident.lan
55051	OpenCorporates		Foward External Bot logs into opensearch
53552	Sylvera		Re-commissionning Super Monster
55022	Sylvera	10 Jun	Iron Mountain Backup Questionaire
54931	Aston Matthews		RHEL 6.9 P2V (consultancy)
54566	Aston Matthews		Support Tree / Aston Matthews - Linux Support
54996	OpenCorporates	10 Jun	Monitoring Website Usage Question
54896	Cambridge Flow Solutions		Request for Quote
54878	AskBio		Gitlab / docker builds in CI
55074	Gravytrain		gravytrain update dev systems
54647	Azura	24 May, 10 Jun	Ocado Firewall

git hash: master (5a587137)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.0	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	68.667 msec
System CPU time	0.398 msec
Total CPU time	69.065 msec
Elapsed time	103.626 msec
Context switches	109 voluntary, 51 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-06-11&start=2025-06-11
REMOTE_ADDR	10.42.13.85
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2025-06-11'
'start'	'2025-06-11'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 6, 11), 'end': datetime.date(2025, 6, 11)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-06-11&start=2025-06-11' [GET]>
tickets	[<Ticket(id=5624, rt_number=54951, queue=Requests, subject=SSL renewal, ticket_status=closed, client=Gravytrain, priority=63, created=2025-05-27 15:34:13, last_txn_id=0>, <Ticket(id=5632, rt_number=54959, queue=Requests, subject=kahootz/xray Kubernetes Version Nearing End Of Life, ticket_status=closed, client=Kahootz, priority=44, created=2025-05-29 08:06:47, last_txn_id=0>, <Ticket(id=5453, rt_number=54746, queue=Requests, subject=Test restore Keycloak, ticket_status=closed, client=Internal, priority=45, created=2025-05-06 17:51:43, last_txn_id=0>, <Ticket(id=5451, rt_number=54744, queue=Requests, subject=Ticket resolution email, ticket_status=closed, client=Internal, priority=45, created=2025-05-06 16:00:55, last_txn_id=0>, <Ticket(id=5304, rt_number=54599, queue=Requests, subject=TCV DNS performance , ticket_status=closed, client=TCV, priority=48, created=2025-04-22 10:40:18, last_txn_id=0>, <Ticket(id=5777, rt_number=55072, queue=Requests, subject=Phil Cross, ticket_status=closed, client=ITC Compliance, priority=61, created=2025-06-11 13:41:38, last_txn_id=0>, <Ticket(id=5308, rt_number=54603, queue=Requests, subject=URL Change for pipelines, ticket_status=closed, client=Sysdoc, priority=6, created=2025-04-22 15:46:57, last_txn_id=0>, <Ticket(id=5666, rt_number=54994, queue=Requests, subject=Fold restic backups into managed backups conf, ticket_status=closed, client=AskBio, priority=63, created=2025-06-02 11:06:39, last_txn_id=2352822>, <Ticket(id=5567, rt_number=54892, queue=Requests, subject=Handling prompt.synpromics.com URLs, ticket_status=closed, client=AskBio, priority=64, created=2025-05-20 14:02:55, last_txn_id=0>, <Ticket(id=5761, rt_number=55056, queue=Requests, subject=srv.entrepreneurscircle.org VPN cert expiry, ticket_status=closed, client=Entrepreneurs Circle, priority=62, created=2025-06-09 12:38:52, last_txn_id=0>, <Ticket(id=5513, rt_number=54838, queue=Requests, subject=AskBio Highly Available Reverse Proxy , ticket_status=closed, client=AskBio, priority=67, created=2025-05-13 15:30:45, last_txn_id=0>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=5770, rt_number=55065, queue=Requests, subject=Cyber Essentials Plus Audit , ticket_status=closed, client=TCV, priority=41, created=2025-06-10 08:50:17, last_txn_id=0>, <Ticket(id=5639, rt_number=54966, queue=Requests, subject=UBad drive in Manuel, ticket_status=closed, client=OGT, priority=68, created=2025-05-29 16:48:47, last_txn_id=0>, <Ticket(id=5678, rt_number=55006, queue=Requests, subject=Python Versions on Declan/Duffman. Can 3.12 be installed? , ticket_status=closed, client=Sucden, priority=42, created=2025-06-03 11:32:27, last_txn_id=0>, <Ticket(id=5460, rt_number=54753, queue=Requests, subject=Borg to Restic Switch, ticket_status=closed, client=OGT, priority=47, created=2025-05-07 10:26:49, last_txn_id=0>, <Ticket(id=5753, rt_number=55048, queue=Requests, subject=Create a USB-C YubiKey for Abbie, ticket_status=closed, client=Internal, priority=47, created=2025-06-09 09:58:30, last_txn_id=0>, <Ticket(id=5444, rt_number=54737, queue=Requests, subject=PromPT runner and server monitoring on Iona, ticket_status=closed, client=AskBio, priority=45, created=2025-05-06 14:22:12, last_txn_id=0>, <Ticket(id=4915, rt_number=54185, queue=Requests, subject=Gitlab move, ticket_status=closed, client=AskBio, priority=71, created=2025-03-20 13:42:59, last_txn_id=0>, <Ticket(id=5747, rt_number=55042, queue=Requests, subject=Disk error on Xray, ticket_status=closed, client=Kahootz, priority=62, created=2025-06-09 08:08:41, last_txn_id=0>, <Ticket(id=5759, rt_number=55054, queue=Requests, subject=calcifer.boo.tc staff vpn cert expiry, ticket_status=closed, client=Internal, priority=2, created=2025-06-09 12:32:13, last_txn_id=0>, <Ticket(id=5760, rt_number=55055, queue=Requests, subject=tame.tiger-computing.co.uk staff vpn cert expiry, ticket_status=closed, client=Internal, priority=42, created=2025-06-09 12:33:44, last_txn_id=0>, <Ticket(id=5729, rt_number=55025, queue=Requests, subject=KGM Account Move (consultancy child ticket), ticket_status=closed, client=Gravytrain, priority=43, created=2025-06-05 15:51:50, last_txn_id=0>, <Ticket(id=5758, rt_number=55053, queue=Requests, subject=Expiring certificate: ITC Compliance (Consultancy), ticket_status=closed, client=ITC Compliance, priority=62, created=2025-06-09 12:24:38, last_txn_id=0>, <Ticket(id=5751, rt_number=55046, queue=Requests, subject=edb-lab-skye.askbio.com frozen emails, ticket_status=closed, client=AskBio, priority=62, created=2025-06-09 08:57:02, last_txn_id=0>, <Ticket(id=5728, rt_number=55024, queue=Requests, subject=Cleanup kahootz/whisky remnants , ticket_status=closed, client=Internal, priority=42, created=2025-06-05 15:47:53, last_txn_id=0>, <Ticket(id=5545, rt_number=54870, queue=Requests, subject=TCV DNS Build/Migration (consultancy) , ticket_status=closed, client=TCV, priority=47, created=2025-05-16 12:04:23, last_txn_id=0>, <Ticket(id=5535, rt_number=54860, queue=Requests, subject=Find a replacement for git3 SSH back-door, ticket_status=closed, client=OpenCorporates, priority=67, created=2025-05-15 11:24:10, last_txn_id=0>, <Ticket(id=5522, rt_number=54847, queue=Requests, subject=Create client services account for Qian Gao, ticket_status=closed, client=Econic Bio, priority=45, created=2025-05-14 11:17:37, last_txn_id=0>, <Ticket(id=5442, rt_number=54735, queue=Requests, subject=Expiring certificate: ITC Compliance, ticket_status=closed, client=ITC Compliance, priority=66, created=2025-05-06 12:32:51, last_txn_id=2345393>, <Ticket(id=5267, rt_number=54564, queue=Requests, subject=dls-zimbra1.dls.internal distro upgrade, ticket_status=closed, client=DLS Plastics, priority=27, created=2025-04-15 11:13:16, last_txn_id=0>, <Ticket(id=5173, rt_number=54440, queue=Requests, subject=ElastiCache Monitoring, ticket_status=closed, client=OpenCorporates, priority=47, created=2025-04-10 10:52:28, last_txn_id=0>, <Ticket(id=5780, rt_number=55075, queue=Requests, subject=LDAPS certificate expiring on vmsvr1/2.trident.lan, ticket_status=closed, client=Trident Honda, priority=43, created=2025-06-11 15:50:40, last_txn_id=0>, <Ticket(id=5756, rt_number=55051, queue=Requests, subject=Foward External Bot logs into opensearch, ticket_status=closed, client=OpenCorporates, priority=43, created=2025-06-09 10:56:49, last_txn_id=0>, <Ticket(id=4322, rt_number=53552, queue=Requests, subject=Re-commissionning Super Monster, ticket_status=closed, client=Sylvera, priority=50, created=2025-01-22 16:29:20, last_txn_id=2292060>, <Ticket(id=5726, rt_number=55022, queue=Requests, subject=Iron Mountain Backup Questionaire, ticket_status=closed, client=Sylvera, priority=44, created=2025-06-05 13:11:58, last_txn_id=0>, <Ticket(id=5604, rt_number=54931, queue=Requests, subject=RHEL 6.9 P2V (consultancy), ticket_status=closed, client=Aston Matthews, priority=45, created=2025-05-23 12:18:46, last_txn_id=0>, <Ticket(id=5269, rt_number=54566, queue=Requests, subject=Support Tree / Aston Matthews - Linux Support, ticket_status=closed, client=Aston Matthews, priority=47, created=2025-04-15 13:48:53, last_txn_id=0>, <Ticket(id=5668, rt_number=54996, queue=Requests, subject=Monitoring Website Usage Question, ticket_status=closed, client=OpenCorporates, priority=64, created=2025-06-02 15:07:41, last_txn_id=0>, <Ticket(id=5571, rt_number=54896, queue=Requests, subject=Request for Quote, ticket_status=closed, client=Cambridge Flow Solutions, priority=5, created=2025-05-20 22:02:23, last_txn_id=2353372>, <Ticket(id=5553, rt_number=54878, queue=Requests, subject=Gitlab / docker builds in CI, ticket_status=closed, client=AskBio, priority=50, created=2025-05-19 08:36:40, last_txn_id=0>, <Ticket(id=5779, rt_number=55074, queue=Requests, subject=gravytrain update dev systems, ticket_status=closed, client=Gravytrain, priority=49, created=2025-06-11 15:40:19, last_txn_id=0>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=closed, client=Azura, priority=55, created=2025-04-28 12:59:59, last_txn_id=0>]

Client updates report (Requests)

11 Jun

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-03-27 04:32:41.419986	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420059	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420072	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420081	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420087	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420094	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420100	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420106	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420113	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420120	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420126	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420133	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420139	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420145	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420151	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420157	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420164	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420170	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420176	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420182	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420188	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420194	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420200	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420206	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420212	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420217	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420223	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420229	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420235	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420241	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420247	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420252	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420258	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420264	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420269	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420275	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420281	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420287	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420292	xxx	./services/model.py:838
DEBUG	2026-03-27 04:32:41.420298	xxx	./services/model.py:838