Client updates report (Requests)

03 Jun

RT	Client	Replies missed	Subject
54951	Gravytrain		SSL renewal
54959	Kahootz		kahootz/xray Kubernetes Version Nearing End Of Life
54957	JISC		Google Cloud Armor WAF Implementation Testing Followup
54746	Internal		Test restore Keycloak
54744	Internal	30 May	Ticket resolution email
54599	TCV		TCV DNS performance
54982	Internal		Monthly certificate expiry check
54603	Sysdoc		URL Change for pipelines
54994	AskBio		Fold restic backups into managed backups conf
54892	AskBio		Handling prompt.synpromics.com URLs
54838	AskBio		AskBio Highly Available Reverse Proxy
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
52577	Gravytrain		Gravytrain Linux Support
55000	Internal		Weekly checks
54966	OGT		UBad drive in Manuel
55006	Sucden		Python Versions on Declan/Duffman. Can 3.12 be installed?
54920	Gravytrain		Test access to GravyTrain dev systems
54753	OGT		Borg to Restic Switch
54737	AskBio		PromPT runner and server monitoring on Iona
54692	STS NHS FT		Quarterly Systems Check
54185	AskBio		Gitlab move
55007	OGT		Disruption to power supply
55001	Internal		Purge old client password records
53867	Ingeus		Azure Database for MariaDB replacement
54863	Kahootz		Kernel update on Oscar and Papa
54870	TCV		TCV DNS Build/Migration (consultancy)
54860	OpenCorporates		Find a replacement for git3 SSH back-door
54847	Econic Bio		Create client services account for Qian Gao
54735	ITC Compliance		Expiring certificate: ITC Compliance
54564	DLS Plastics		dls-zimbra1.dls.internal distro upgrade
54440	OpenCorporates		ElastiCache Monitoring
53552	Sylvera		Re-commissionning Super Monster
54931	Aston Matthews		RHEL 6.9 P2V (consultancy)
54566	Aston Matthews		Support Tree / Aston Matthews - Linux Support
54996	OpenCorporates		Monitoring Website Usage Question
54896	Cambridge Flow Solutions		Request for Quote
54878	AskBio		Gitlab / docker builds in CI
54647	Azura		Ocado Firewall

git hash: master (7b546e95)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.0	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	55.571 msec
System CPU time	4.151 msec
Total CPU time	59.722 msec
Elapsed time	82.987 msec
Context switches	83 voluntary, 0 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-06-03&start=2025-06-03
REMOTE_ADDR	10.42.140.187
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2025-06-03'
'start'	'2025-06-03'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 6, 3), 'end': datetime.date(2025, 6, 3)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-06-03&start=2025-06-03' [GET]>
tickets	[<Ticket(id=5624, rt_number=54951, queue=Requests, subject=SSL renewal, ticket_status=closed, client=Gravytrain, priority=63, created=2025-05-27 15:34:13, last_txn_id=0>, <Ticket(id=5632, rt_number=54959, queue=Requests, subject=kahootz/xray Kubernetes Version Nearing End Of Life, ticket_status=closed, client=Kahootz, priority=44, created=2025-05-29 08:06:47, last_txn_id=0>, <Ticket(id=5630, rt_number=54957, queue=Requests, subject=Google Cloud Armor WAF Implementation Testing Followup, ticket_status=closed, client=JISC, priority=63, created=2025-05-28 15:31:13, last_txn_id=0>, <Ticket(id=5453, rt_number=54746, queue=Requests, subject=Test restore Keycloak, ticket_status=closed, client=Internal, priority=45, created=2025-05-06 17:51:43, last_txn_id=0>, <Ticket(id=5451, rt_number=54744, queue=Requests, subject=Ticket resolution email, ticket_status=closed, client=Internal, priority=45, created=2025-05-06 16:00:55, last_txn_id=0>, <Ticket(id=5304, rt_number=54599, queue=Requests, subject=TCV DNS performance , ticket_status=closed, client=TCV, priority=48, created=2025-04-22 10:40:18, last_txn_id=0>, <Ticket(id=5654, rt_number=54982, queue=Requests, subject=Monthly certificate expiry check, ticket_status=closed, client=Internal, priority=2, created=2025-06-02 00:00:03, last_txn_id=0>, <Ticket(id=5308, rt_number=54603, queue=Requests, subject=URL Change for pipelines, ticket_status=closed, client=Sysdoc, priority=6, created=2025-04-22 15:46:57, last_txn_id=0>, <Ticket(id=5666, rt_number=54994, queue=Requests, subject=Fold restic backups into managed backups conf, ticket_status=closed, client=AskBio, priority=63, created=2025-06-02 11:06:39, last_txn_id=2352822>, <Ticket(id=5567, rt_number=54892, queue=Requests, subject=Handling prompt.synpromics.com URLs, ticket_status=closed, client=AskBio, priority=64, created=2025-05-20 14:02:55, last_txn_id=0>, <Ticket(id=5513, rt_number=54838, queue=Requests, subject=AskBio Highly Available Reverse Proxy , ticket_status=closed, client=AskBio, priority=67, created=2025-05-13 15:30:45, last_txn_id=0>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=3834, rt_number=52577, queue=Requests, subject=Gravytrain Linux Support, ticket_status=closed, client=Gravytrain, priority=53, created=2024-10-17 21:28:20, last_txn_id=2292520>, <Ticket(id=5672, rt_number=55000, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=41, created=2025-06-03 00:00:04, last_txn_id=0>, <Ticket(id=5639, rt_number=54966, queue=Requests, subject=UBad drive in Manuel, ticket_status=closed, client=OGT, priority=68, created=2025-05-29 16:48:47, last_txn_id=0>, <Ticket(id=5678, rt_number=55006, queue=Requests, subject=Python Versions on Declan/Duffman. Can 3.12 be installed? , ticket_status=closed, client=Sucden, priority=42, created=2025-06-03 11:32:27, last_txn_id=0>, <Ticket(id=5593, rt_number=54920, queue=Requests, subject=Test access to GravyTrain dev systems, ticket_status=closed, client=Gravytrain, priority=43, created=2025-05-22 15:25:42, last_txn_id=0>, <Ticket(id=5460, rt_number=54753, queue=Requests, subject=Borg to Restic Switch, ticket_status=closed, client=OGT, priority=47, created=2025-05-07 10:26:49, last_txn_id=0>, <Ticket(id=5444, rt_number=54737, queue=Requests, subject=PromPT runner and server monitoring on Iona, ticket_status=closed, client=AskBio, priority=45, created=2025-05-06 14:22:12, last_txn_id=0>, <Ticket(id=5399, rt_number=54692, queue=Requests, subject=Quarterly Systems Check, ticket_status=closed, client=STS NHS FT, priority=45, created=2025-05-05 00:00:09, last_txn_id=0>, <Ticket(id=4915, rt_number=54185, queue=Requests, subject=Gitlab move, ticket_status=closed, client=AskBio, priority=71, created=2025-03-20 13:42:59, last_txn_id=0>, <Ticket(id=5711, rt_number=55007, queue=Requests, subject=Disruption to power supply, ticket_status=closed, client=OGT, priority=2, created=2025-06-03 12:48:36, last_txn_id=0>, <Ticket(id=5673, rt_number=55001, queue=Requests, subject=Purge old client password records, ticket_status=closed, client=Internal, priority=41, created=2025-06-03 00:00:04, last_txn_id=0>, <Ticket(id=4594, rt_number=53867, queue=Requests, subject=Azure Database for MariaDB replacement, ticket_status=closed, client=Ingeus, priority=48, created=2025-02-13 11:46:50, last_txn_id=2295691>, <Ticket(id=5538, rt_number=54863, queue=Requests, subject=Kernel update on Oscar and Papa, ticket_status=closed, client=Kahootz, priority=64, created=2025-05-15 15:58:28, last_txn_id=0>, <Ticket(id=5545, rt_number=54870, queue=Requests, subject=TCV DNS Build/Migration (consultancy) , ticket_status=closed, client=TCV, priority=47, created=2025-05-16 12:04:23, last_txn_id=0>, <Ticket(id=5535, rt_number=54860, queue=Requests, subject=Find a replacement for git3 SSH back-door, ticket_status=closed, client=OpenCorporates, priority=67, created=2025-05-15 11:24:10, last_txn_id=0>, <Ticket(id=5522, rt_number=54847, queue=Requests, subject=Create client services account for Qian Gao, ticket_status=closed, client=Econic Bio, priority=45, created=2025-05-14 11:17:37, last_txn_id=0>, <Ticket(id=5442, rt_number=54735, queue=Requests, subject=Expiring certificate: ITC Compliance, ticket_status=closed, client=ITC Compliance, priority=66, created=2025-05-06 12:32:51, last_txn_id=2345393>, <Ticket(id=5267, rt_number=54564, queue=Requests, subject=dls-zimbra1.dls.internal distro upgrade, ticket_status=closed, client=DLS Plastics, priority=27, created=2025-04-15 11:13:16, last_txn_id=0>, <Ticket(id=5173, rt_number=54440, queue=Requests, subject=ElastiCache Monitoring, ticket_status=closed, client=OpenCorporates, priority=47, created=2025-04-10 10:52:28, last_txn_id=0>, <Ticket(id=4322, rt_number=53552, queue=Requests, subject=Re-commissionning Super Monster, ticket_status=closed, client=Sylvera, priority=50, created=2025-01-22 16:29:20, last_txn_id=2292060>, <Ticket(id=5604, rt_number=54931, queue=Requests, subject=RHEL 6.9 P2V (consultancy), ticket_status=closed, client=Aston Matthews, priority=45, created=2025-05-23 12:18:46, last_txn_id=0>, <Ticket(id=5269, rt_number=54566, queue=Requests, subject=Support Tree / Aston Matthews - Linux Support, ticket_status=closed, client=Aston Matthews, priority=47, created=2025-04-15 13:48:53, last_txn_id=0>, <Ticket(id=5668, rt_number=54996, queue=Requests, subject=Monitoring Website Usage Question, ticket_status=closed, client=OpenCorporates, priority=64, created=2025-06-02 15:07:41, last_txn_id=0>, <Ticket(id=5571, rt_number=54896, queue=Requests, subject=Request for Quote, ticket_status=closed, client=Cambridge Flow Solutions, priority=5, created=2025-05-20 22:02:23, last_txn_id=2353372>, <Ticket(id=5553, rt_number=54878, queue=Requests, subject=Gitlab / docker builds in CI, ticket_status=closed, client=AskBio, priority=50, created=2025-05-19 08:36:40, last_txn_id=0>, <Ticket(id=5352, rt_number=54647, queue=Requests, subject=Ocado Firewall, ticket_status=closed, client=Azura, priority=55, created=2025-04-28 12:59:59, last_txn_id=0>]

Client updates report (Requests)

03 Jun

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-03-27 06:09:56.601560	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601617	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601628	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601637	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601643	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601649	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601655	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601660	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601665	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601671	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601676	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601681	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601686	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601691	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601696	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601701	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601706	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601711	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601716	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601721	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601727	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601732	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601738	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601743	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601749	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601754	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601760	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601766	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601771	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601776	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601781	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601786	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601792	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601797	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601802	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601807	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601812	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601818	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601823	xxx	./services/model.py:838
DEBUG	2026-03-27 06:09:56.601828	xxx	./services/model.py:838