Client updates report (Requests)

14 Apr - 18 Apr

RT	Client	Replies missed	Subject
54146	Top To Toe		RETAIL SOFTWARE SOLUTIONS: Queries About Backups
54258	eTherapeutics		dgx2.internal.etherapeutics.co.uk excessive IPMI entries
54562	Quickline		aql-svr-zabbix-app/aql-svr-zabbix-db distro upgrade
54311	Sucden		Load monitoring of Interstar01-06
54393	TCV	17 Apr	Test domain?
54389	OpenCorporates	15 Apr	Fix up HAProxy config
54134	AskBio		Email from Iona and other datacentre servers
54483	OpenCorporates		OpenC Release
54515	OpenCorporates		Openc API - Release code to pre-production environment
54593	Internal		Switch from Puppet Agent to OpenVox Agent
54361	OGT		Create client services account for Jolyon Holdstock
54155	Internal	20 Mar	RE: Fwd: Migration of 3CX Server
54335	Cambridge Flow Solutions		Ansys CFX 2024R2 not running on J cluster using slurm job scheduler
52577	Gravytrain		Gravytrain Linux Support
53983	Internal		Test restore NetBox
54240	Sucden		OLM / Patching
54145	OpenCorporates		DB Cleanup tasks
54497	Sucden	16 Apr	FW: STAR hardware decommission
54387	OpenCorporates		Creating an RDP snapshot of frontend Redis (10.43.15.31)
54196	eTherapeutics	28 Mar, 08 Apr	Remove stardrop from support
54343	BD Group		Server Time Configuration
54324	Sucden	04 Apr	Onboarding of svaolmgs201
54520	AskBio		/tmp cleared on Coll, Jura, Mull and Iona
54567	OpenCorporates		OpenC API - PR to remove Circle CI tests and replace with GitHub Workflow
54388	AskBio		Odd tcl/Docker behaviour
54344	Internal	16 Apr	Edit organisational chart
54271	Internal		Eibhlín account details (technical)
54198	OpenCorporates		Support for OC web and api
54559	Internal		Weekly checks
54519	OpenCorporates		Openc API - GitHub repo, remove CircleCI
53945	NovaData		Novadata backup cost
54352	TCV		TCV Domains
54576	BD Group		PEN Tests
54239	Ingeus		Fwd: Azure DevOps personal access token nearing expiration
54589	Sucden		Indie check of svaolmgs201
54575	OpenCorporates		OpenC - GitHub PR to deploy code to PreProd environment
54580	OpenCorporates		OpenC - GitHub PR to deploy release 1.1.5 to Production
54077	Sucden	10 Apr, 17 Apr	Support for svaolmgs201
54382	JISC		Google Cloud Armor WAF Implementation Testing
53873	Entrepreneurs Circle		Introducing Usama and OpenVPN Setup Assistance
53891	DLS Plastics		Email issue (not normal support question)
53754	Internal	10 Apr	Uploading images to wiki
54372	OpenCorporates	11 Apr, 17 Apr	Improve OC mysql cluster monitoring
53354	OGT		Configure UPSes
54277	Gravytrain		PCCs for Gravytrain
54574	OpenCorporates		Better uptime
54164	Sucden	08 Apr, 17 Apr	Sucden systems monitoring cleanup
54405	Internal		Severn memory upgrades
54397	Ingeus		Fwd: PIM: Tiger Admin 365's Owner role expires in 14 day(s)
54202	OpenCorporates	04 Apr	RDS monitoring
54270	OpenCorporates		Server support removals
54402	OGT	15 Apr	rodney1/2.internal.ogtip.com cluster issue
54479	OpenCorporates	16 Apr	Improve OC ES monitoring
54380	OGT	17 Apr	manuel.internal.ogtip.com predictive disk failure
54346	AskBio	09 Apr	Datavita server migration
54185	AskBio		Gitlab move
54563	Lantech		ipa-m3.private.ipa.ie distro upgrade
53867	Ingeus		Azure Database for MariaDB replacement
54564	DLS Plastics		dls-zimbra1.dls.internal distro upgrade
54440	OpenCorporates	15 Apr	ElastiCache Monitoring
53552	Sylvera	03 Apr	Re-commissionning Super Monster
54566	Aston Matthews		Support Tree / Aston Matthews - Linux Support

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	136.204 msec
System CPU time	4.039 msec
Total CPU time	140.243 msec
Elapsed time	193.706 msec
Context switches	133 voluntary, 582 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-04-18&start=2025-04-14
REMOTE_ADDR	10.42.13.21
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-04-18'
'start'	'2025-04-14'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 4, 14), 'end': datetime.date(2025, 4, 18)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-04-18&start=2025-04-14' [GET]>
tickets	[<Ticket(id=4876, rt_number=54146, queue=Requests, subject=RETAIL SOFTWARE SOLUTIONS: Queries About Backups, ticket_status=closed, client=Top To Toe, priority=6, created=2025-03-14 14:42:09, last_txn_id=2303143>, <Ticket(id=4988, rt_number=54258, queue=Requests, subject=dgx2.internal.etherapeutics.co.uk excessive IPMI entries, ticket_status=closed, client=eTherapeutics, priority=45, created=2024-11-04 08:31:17, last_txn_id=2309522>, <Ticket(id=5265, rt_number=54562, queue=Requests, subject=aql-svr-zabbix-app/aql-svr-zabbix-db distro upgrade, ticket_status=closed, client=Quickline, priority=63, created=2025-04-15 11:07:47, last_txn_id=0>, <Ticket(id=5040, rt_number=54311, queue=Requests, subject=Load monitoring of Interstar01-06, ticket_status=closed, client=Sucden, priority=2, created=2025-03-31 13:43:19, last_txn_id=0>, <Ticket(id=5126, rt_number=54393, queue=Requests, subject=Test domain?, ticket_status=closed, client=TCV, priority=43, created=2025-04-09 14:17:33, last_txn_id=0>, <Ticket(id=5122, rt_number=54389, queue=Requests, subject=Fix up HAProxy config, ticket_status=closed, client=OpenCorporates, priority=44, created=2025-04-08 17:41:39, last_txn_id=0>, <Ticket(id=4864, rt_number=54134, queue=Requests, subject=Email from Iona and other datacentre servers, ticket_status=closed, client=AskBio, priority=64, created=2025-03-13 10:53:11, last_txn_id=2310687>, <Ticket(id=5220, rt_number=54483, queue=Requests, subject=OpenC Release, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-04-11 11:25:27, last_txn_id=0>, <Ticket(id=5251, rt_number=54515, queue=Requests, subject=Openc API - Release code to pre-production environment, ticket_status=closed, client=OpenCorporates, priority=0, created=2025-04-14 11:29:00, last_txn_id=0>, <Ticket(id=5298, rt_number=54593, queue=Requests, subject=Switch from Puppet Agent to OpenVox Agent, ticket_status=closed, client=Internal, priority=42, created=2025-04-17 16:27:22, last_txn_id=0>, <Ticket(id=5092, rt_number=54361, queue=Requests, subject=Create client services account for Jolyon Holdstock, ticket_status=closed, client=OGT, priority=42, created=2025-04-06 13:44:09, last_txn_id=0>, <Ticket(id=4885, rt_number=54155, queue=Requests, subject=RE: Fwd: Migration of 3CX Server, ticket_status=new, client=Internal, priority=0, created=2025-03-17 11:11:35, last_txn_id=2303583>, <Ticket(id=5065, rt_number=54335, queue=Requests, subject=Ansys CFX 2024R2 not running on J cluster using slurm job scheduler, ticket_status=closed, client=Cambridge Flow Solutions, priority=42, created=2025-04-02 11:29:10, last_txn_id=0>, <Ticket(id=3834, rt_number=52577, queue=Requests, subject=Gravytrain Linux Support, ticket_status=closed, client=Gravytrain, priority=53, created=2024-10-17 21:28:20, last_txn_id=2292520>, <Ticket(id=4712, rt_number=53983, queue=Requests, subject=Test restore NetBox, ticket_status=closed, client=Internal, priority=45, created=2025-02-24 16:23:57, last_txn_id=2293701>, <Ticket(id=4970, rt_number=54240, queue=Requests, subject=OLM / Patching, ticket_status=closed, client=Sucden, priority=64, created=2025-03-25 12:26:33, last_txn_id=0>, <Ticket(id=4875, rt_number=54145, queue=Requests, subject=DB Cleanup tasks, ticket_status=closed, client=OpenCorporates, priority=64, created=2025-03-14 14:29:06, last_txn_id=2303102>, <Ticket(id=5234, rt_number=54497, queue=Requests, subject=FW: STAR hardware decommission, ticket_status=closed, client=Sucden, priority=62, created=2025-04-11 15:25:10, last_txn_id=0>, <Ticket(id=5120, rt_number=54387, queue=Requests, subject=Creating an RDP snapshot of frontend Redis (10.43.15.31) , ticket_status=closed, client=OpenCorporates, priority=41, created=2025-04-08 15:28:40, last_txn_id=0>, <Ticket(id=4926, rt_number=54196, queue=Requests, subject=Remove stardrop from support, ticket_status=closed, client=eTherapeutics, priority=3, created=2025-03-21 10:30:10, last_txn_id=0>, <Ticket(id=5074, rt_number=54343, queue=Requests, subject=Server Time Configuration, ticket_status=closed, client=BD Group, priority=62, created=2025-04-03 13:17:54, last_txn_id=0>, <Ticket(id=5054, rt_number=54324, queue=Requests, subject=Onboarding of svaolmgs201, ticket_status=closed, client=Sucden, priority=43, created=2025-04-01 16:09:57, last_txn_id=0>, <Ticket(id=5256, rt_number=54520, queue=Requests, subject=/tmp cleared on Coll, Jura, Mull and Iona, ticket_status=closed, client=AskBio, priority=1, created=2025-04-14 14:27:10, last_txn_id=0>, <Ticket(id=5270, rt_number=54567, queue=Requests, subject=OpenC API - PR to remove Circle CI tests and replace with GitHub Workflow, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-04-15 13:56:55, last_txn_id=0>, <Ticket(id=5121, rt_number=54388, queue=Requests, subject=Odd tcl/Docker behaviour, ticket_status=closed, client=AskBio, priority=61, created=2025-04-08 15:41:24, last_txn_id=0>, <Ticket(id=5075, rt_number=54344, queue=Requests, subject=Edit organisational chart, ticket_status=closed, client=Internal, priority=44, created=2025-04-03 14:54:13, last_txn_id=0>, <Ticket(id=5001, rt_number=54271, queue=Requests, subject=Eibhlín account details (technical) , ticket_status=closed, client=Internal, priority=3, created=2025-03-27 10:22:04, last_txn_id=0>, <Ticket(id=4928, rt_number=54198, queue=Requests, subject=Support for OC web and api, ticket_status=closed, client=OpenCorporates, priority=44, created=2025-03-21 11:20:44, last_txn_id=0>, <Ticket(id=5263, rt_number=54559, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=1, created=2025-04-15 00:00:06, last_txn_id=0>, <Ticket(id=5255, rt_number=54519, queue=Requests, subject=Openc API - GitHub repo, remove CircleCI, ticket_status=closed, client=OpenCorporates, priority=41, created=2025-04-14 14:18:20, last_txn_id=0>, <Ticket(id=4706, rt_number=53945, queue=Requests, subject=Novadata backup cost, ticket_status=closed, client=NovaData, priority=45, created=2025-02-24 11:02:58, last_txn_id=2293337>, <Ticket(id=5083, rt_number=54352, queue=Requests, subject=TCV Domains , ticket_status=closed, client=TCV, priority=42, created=2025-04-04 09:26:12, last_txn_id=0>, <Ticket(id=5280, rt_number=54576, queue=Requests, subject=PEN Tests, ticket_status=closed, client=BD Group, priority=40, created=2025-04-16 10:46:23, last_txn_id=0>, <Ticket(id=4969, rt_number=54239, queue=Requests, subject=Fwd: Azure DevOps personal access token nearing expiration, ticket_status=closed, client=Ingeus, priority=43, created=2025-03-25 12:17:57, last_txn_id=0>, <Ticket(id=5294, rt_number=54589, queue=Requests, subject=Indie check of svaolmgs201, ticket_status=closed, client=Sucden, priority=40, created=2025-04-17 12:01:33, last_txn_id=0>, <Ticket(id=5279, rt_number=54575, queue=Requests, subject=OpenC - GitHub PR to deploy code to PreProd environment, ticket_status=closed, client=OpenCorporates, priority=40, created=2025-04-16 10:35:35, last_txn_id=0>, <Ticket(id=5285, rt_number=54580, queue=Requests, subject=OpenC - GitHub PR to deploy release 1.1.5 to Production, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-04-16 15:40:36, last_txn_id=0>, <Ticket(id=4807, rt_number=54077, queue=Requests, subject=Support for svaolmgs201, ticket_status=closed, client=Sucden, priority=5, created=2025-03-06 12:27:27, last_txn_id=2313162>, <Ticket(id=5115, rt_number=54382, queue=Requests, subject=Google Cloud Armor WAF Implementation Testing, ticket_status=closed, client=JISC, priority=63, created=2025-04-08 10:02:15, last_txn_id=0>, <Ticket(id=4600, rt_number=53873, queue=Requests, subject=Introducing Usama and OpenVPN Setup Assistance, ticket_status=closed, client=Entrepreneurs Circle, priority=66, created=2025-02-13 17:21:25, last_txn_id=2293373>, <Ticket(id=4650, rt_number=53891, queue=Requests, subject=Email issue (not normal support question), ticket_status=closed, client=DLS Plastics, priority=46, created=2025-02-17 11:03:49, last_txn_id=2295435>, <Ticket(id=4430, rt_number=53754, queue=Requests, subject=Uploading images to wiki, ticket_status=closed, client=Internal, priority=47, created=2025-02-03 08:27:52, last_txn_id=2295312>, <Ticket(id=5105, rt_number=54372, queue=Requests, subject=Improve OC mysql cluster monitoring, ticket_status=closed, client=OpenCorporates, priority=63, created=2025-04-07 09:10:45, last_txn_id=0>, <Ticket(id=4149, rt_number=53354, queue=Requests, subject=Configure UPSes, ticket_status=closed, client=OGT, priority=49, created=2024-10-23 11:24:48, last_txn_id=2293596>, <Ticket(id=5006, rt_number=54277, queue=Requests, subject=PCCs for Gravytrain, ticket_status=closed, client=Gravytrain, priority=44, created=2025-03-27 16:03:57, last_txn_id=0>, <Ticket(id=5278, rt_number=54574, queue=Requests, subject=Better uptime, ticket_status=closed, client=OpenCorporates, priority=2, created=2025-04-16 08:32:12, last_txn_id=0>, <Ticket(id=4894, rt_number=54164, queue=Requests, subject=Sucden systems monitoring cleanup, ticket_status=closed, client=Sucden, priority=44, created=2025-03-18 08:31:37, last_txn_id=0>, <Ticket(id=5138, rt_number=54405, queue=Requests, subject=Severn memory upgrades, ticket_status=closed, client=Internal, priority=44, created=2025-04-10 09:40:13, last_txn_id=0>, <Ticket(id=5130, rt_number=54397, queue=Requests, subject=Fwd: PIM: Tiger Admin 365's Owner role expires in 14 day(s), ticket_status=closed, client=Ingeus, priority=43, created=2025-04-09 15:52:27, last_txn_id=0>, <Ticket(id=4932, rt_number=54202, queue=Requests, subject=RDS monitoring, ticket_status=closed, client=OpenCorporates, priority=64, created=2025-03-21 15:38:00, last_txn_id=2313469>, <Ticket(id=5000, rt_number=54270, queue=Requests, subject=Server support removals, ticket_status=closed, client=OpenCorporates, priority=2, created=2025-03-24 14:44:26, last_txn_id=2313892>, <Ticket(id=5135, rt_number=54402, queue=Requests, subject=rodney1/2.internal.ogtip.com cluster issue, ticket_status=closed, client=OGT, priority=44, created=2025-04-10 08:07:31, last_txn_id=0>, <Ticket(id=5216, rt_number=54479, queue=Requests, subject=Improve OC ES monitoring , ticket_status=closed, client=OpenCorporates, priority=64, created=2025-04-11 00:09:07, last_txn_id=0>, <Ticket(id=5113, rt_number=54380, queue=Requests, subject=manuel.internal.ogtip.com predictive disk failure, ticket_status=closed, client=OGT, priority=44, created=2025-04-08 08:14:32, last_txn_id=0>, <Ticket(id=5077, rt_number=54346, queue=Requests, subject=Datavita server migration, ticket_status=closed, client=AskBio, priority=65, created=2025-04-03 19:01:51, last_txn_id=0>, <Ticket(id=4915, rt_number=54185, queue=Requests, subject=Gitlab move, ticket_status=closed, client=AskBio, priority=71, created=2025-03-20 13:42:59, last_txn_id=0>, <Ticket(id=5266, rt_number=54563, queue=Requests, subject=ipa-m3.private.ipa.ie distro upgrade, 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client=Aston Matthews, priority=47, created=2025-04-15 13:48:53, last_txn_id=0>]

Client updates report (Requests)

14 Apr - 18 Apr

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client_updates_report_drilldown.html

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Level	Time	Message	Location
DEBUG	2026-07-09 21:25:53.708466	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708522	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708534	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708542	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708549	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708555	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708561	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708568	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708575	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708581	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708588	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708594	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708601	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708607	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708614	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708620	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708626	xxx	./services/model.py:838
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DEBUG	2026-07-09 21:25:53.708639	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708645	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708652	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708658	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708665	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708671	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708677	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708683	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708690	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708698	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708706	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708712	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708719	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708728	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708737	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708745	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708755	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708763	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708771	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708781	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708787	xxx	./services/model.py:838
DEBUG	2026-07-09 21:25:53.708793	xxx	./services/model.py:838