Client updates report (Requests)

10 Mar

RT	Client	Replies missed	Subject
53826	Internal		GPG key expiring: Cecilia Lindberg \| 3/5/25
54027	Azura	06 Mar	Certificate expiring \| paneltex & spare
54025	Kahootz		New mariadb-server updates for Sierra and Tango
53923	Sucden	03 Mar	equistar02 - dracut mode
53798	Quickline		Out of band access
54086	AskBio		AskBio hosts down
53911	Cambridge Flow Solutions	26 Feb	J Cluster - UCX
52577	Gravytrain		Gravytrain Linux Support
53983	Internal	27 Feb	Test restore NetBox
53112	Internal		Technical leaving actions for Jonathan Wiltshire
53385	Reigate College		New Server
53945	NovaData	27 Feb	Novadata backup cost
54028	Rotastat	06 Mar	Expiring certificate \| gallus.rotastat.com
54032	Azura	07 Mar	ford1/2.opentrk.com expiring certificate
54008	BD Group	04 Mar	Stage Server
54077	Sucden		Support for svaolmgs201
53873	Entrepreneurs Circle		Introducing Usama and OpenVPN Setup Assistance
53891	DLS Plastics	05 Mar	Email issue (not normal support question)
53754	Internal		Uploading images to wiki
53354	OGT	04 Feb	Configure UPSes
53867	Ingeus		Azure Database for MariaDB replacement
53552	Sylvera	07 Mar	Re-commissionning Super Monster
51406	NovaData		Novadata CentOS7 EOL

git hash: master (9cdcf9a5)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	228.587 msec
System CPU time	12.421 msec
Total CPU time	241.008 msec
Elapsed time	305.360 msec
Context switches	103 voluntary, 152 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-03-10&start=2025-03-10
REMOTE_ADDR	10.42.58.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-03-10'
'start'	'2025-03-10'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 3, 10), 'end': datetime.date(2025, 3, 10)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-03-10&start=2025-03-10' [GET]>
tickets	[<Ticket(id=4554, rt_number=53826, queue=Requests, subject=GPG key expiring: Cecilia Lindberg \| 3/5/25, ticket_status=closed, client=Internal, priority=44, created=2025-02-10 09:10:26, last_txn_id=2295690>, <Ticket(id=4757, rt_number=54027, queue=Requests, subject=Certificate expiring \| paneltex & spare, ticket_status=closed, client=Azura, priority=43, created=2025-03-03 16:53:42, last_txn_id=2297494>, <Ticket(id=4755, rt_number=54025, queue=Requests, subject=New mariadb-server updates for Sierra and Tango, ticket_status=closed, client=Kahootz, priority=63, created=2025-03-03 12:25:44, last_txn_id=2304733>, <Ticket(id=4684, rt_number=53923, queue=Requests, subject=equistar02 - dracut mode, ticket_status=closed, client=Sucden, priority=4, created=2025-02-20 12:32:45, last_txn_id=2294912>, <Ticket(id=4526, rt_number=53798, queue=Requests, subject=Out of band access, ticket_status=closed, client=Quickline, priority=5, created=2025-02-06 09:58:09, last_txn_id=2295430>, <Ticket(id=4819, rt_number=54086, queue=Requests, subject=AskBio hosts down, ticket_status=closed, client=AskBio, priority=62, created=2025-03-08 08:07:18, last_txn_id=2299788>, <Ticket(id=4670, rt_number=53911, queue=Requests, subject=J Cluster - UCX, ticket_status=closed, client=Cambridge Flow Solutions, priority=44, created=2025-02-19 10:52:11, last_txn_id=2293518>, <Ticket(id=3834, rt_number=52577, queue=Requests, subject=Gravytrain Linux Support, ticket_status=closed, client=Gravytrain, priority=53, created=2024-10-17 21:28:20, last_txn_id=2292520>, <Ticket(id=4712, rt_number=53983, queue=Requests, subject=Test restore NetBox, ticket_status=closed, client=Internal, priority=45, created=2025-02-24 16:23:57, last_txn_id=2293701>, <Ticket(id=3973, rt_number=53112, queue=Requests, subject=Technical leaving actions for Jonathan Wiltshire , ticket_status=closed, client=Internal, priority=48, created=2024-12-09 17:39:34, last_txn_id=2295672>, <Ticket(id=4186, rt_number=53385, queue=Requests, subject=New Server, ticket_status=closed, client=Reigate College, priority=46, created=2025-01-08 14:52:24, last_txn_id=2305929>, <Ticket(id=4706, rt_number=53945, queue=Requests, subject=Novadata backup cost, ticket_status=closed, client=NovaData, priority=45, created=2025-02-24 11:02:58, last_txn_id=2293337>, <Ticket(id=4758, rt_number=54028, queue=Requests, subject=Expiring certificate \| gallus.rotastat.com, ticket_status=closed, client=Rotastat, priority=44, created=2025-03-03 16:57:57, last_txn_id=2297508>, <Ticket(id=4762, rt_number=54032, queue=Requests, subject=ford1/2.opentrk.com expiring certificate, ticket_status=closed, client=Azura, priority=3, created=2025-03-04 08:06:58, last_txn_id=2297657>, <Ticket(id=4738, rt_number=54008, queue=Requests, subject=Stage Server, ticket_status=closed, client=BD Group, priority=45, created=2025-02-27 12:23:15, last_txn_id=2295599>, <Ticket(id=4807, rt_number=54077, queue=Requests, subject=Support for svaolmgs201, ticket_status=closed, client=Sucden, priority=5, created=2025-03-06 12:27:27, last_txn_id=2313162>, <Ticket(id=4600, rt_number=53873, queue=Requests, subject=Introducing Usama and OpenVPN Setup Assistance, ticket_status=closed, client=Entrepreneurs Circle, priority=66, created=2025-02-13 17:21:25, last_txn_id=2293373>, <Ticket(id=4650, rt_number=53891, queue=Requests, subject=Email issue (not normal support question), ticket_status=closed, client=DLS Plastics, priority=46, created=2025-02-17 11:03:49, last_txn_id=2295435>, <Ticket(id=4430, rt_number=53754, queue=Requests, subject=Uploading images to wiki, ticket_status=closed, client=Internal, priority=47, created=2025-02-03 08:27:52, last_txn_id=2295312>, <Ticket(id=4149, rt_number=53354, queue=Requests, subject=Configure UPSes, ticket_status=closed, client=OGT, priority=49, created=2024-10-23 11:24:48, last_txn_id=2293596>, <Ticket(id=4594, rt_number=53867, queue=Requests, subject=Azure Database for MariaDB replacement, ticket_status=closed, client=Ingeus, priority=48, created=2025-02-13 11:46:50, last_txn_id=2295691>, <Ticket(id=4322, rt_number=53552, queue=Requests, subject=Re-commissionning Super Monster, ticket_status=closed, client=Sylvera, priority=50, created=2025-01-22 16:29:20, last_txn_id=2292060>, <Ticket(id=3762, rt_number=51406, queue=Requests, subject=Novadata CentOS7 EOL , ticket_status=closed, client=NovaData, priority=53, created=2024-07-03 14:39:07, last_txn_id=2305090>]

Client updates report (Requests)

10 Mar

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-12 07:51:49.553238	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553302	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553317	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553326	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553334	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553341	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553347	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553354	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553360	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553366	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553372	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553379	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553384	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553390	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553396	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553402	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553407	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553413	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553420	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553426	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553432	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553438	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553444	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553450	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553456	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553463	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553469	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553475	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553480	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553487	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553493	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553499	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553505	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553511	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553517	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553523	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553528	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553534	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553540	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553550	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553559	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553566	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553571	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553577	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553583	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553589	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553594	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553600	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553606	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553612	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553618	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553623	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553631	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553640	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553648	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553654	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553660	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553666	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553673	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553678	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553684	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553689	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553694	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553700	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553706	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553712	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553718	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553724	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553730	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553735	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553741	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553747	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553753	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553758	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553764	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553771	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553777	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553783	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553788	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553794	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553799	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553805	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553810	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553816	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553821	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553827	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553832	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553836	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553841	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553847	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553852	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553857	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553863	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553868	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553873	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553878	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553883	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553888	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553893	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553899	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553904	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553909	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553915	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553920	xxx	./services/model.py:838
DEBUG	2026-07-12 07:51:49.553926	xxx	./services/model.py:838
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