Client updates report (Requests)

03 Mar - 07 Mar

RT	Client	Replies missed	Subject
53826	Internal		GPG key expiring: Cecilia Lindberg \| 3/5/25
54027	Azura	06 Mar	Certificate expiring \| paneltex & spare
54025	Kahootz		New mariadb-server updates for Sierra and Tango
53923	Sucden	03 Mar	equistar02 - dracut mode
53798	Quickline		Out of band access
53911	Cambridge Flow Solutions	26 Feb	J Cluster - UCX
52577	Gravytrain		Gravytrain Linux Support
53983	Internal	27 Feb	Test restore NetBox
53112	Internal		Technical leaving actions for Jonathan Wiltshire
53385	Reigate College		New Server
53945	NovaData	27 Feb	Novadata backup cost
54028	Rotastat	06 Mar	Expiring certificate \| gallus.rotastat.com
54032	Azura		ford1/2.opentrk.com expiring certificate
54008	BD Group	04 Mar	Stage Server
54077	Sucden		Support for svaolmgs201
53873	Entrepreneurs Circle		Introducing Usama and OpenVPN Setup Assistance
53891	DLS Plastics	05 Mar	Email issue (not normal support question)
53754	Internal		Uploading images to wiki
53354	OGT		Configure UPSes
53867	Ingeus		Azure Database for MariaDB replacement
53552	Sylvera		Re-commissionning Super Monster
51406	NovaData		Novadata CentOS7 EOL

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	78.472 msec
System CPU time	8.163 msec
Total CPU time	86.635 msec
Elapsed time	148.442 msec
Context switches	49 voluntary, 472 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-03-07&start=2025-03-03
REMOTE_ADDR	10.42.58.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-03-07'
'start'	'2025-03-03'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 3, 3), 'end': datetime.date(2025, 3, 7)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-03-07&start=2025-03-03' [GET]>
tickets	[<Ticket(id=4554, rt_number=53826, queue=Requests, subject=GPG key expiring: Cecilia Lindberg \| 3/5/25, ticket_status=closed, client=Internal, priority=44, created=2025-02-10 09:10:26, last_txn_id=2295690>, <Ticket(id=4757, rt_number=54027, queue=Requests, subject=Certificate expiring \| paneltex & spare, ticket_status=closed, client=Azura, priority=43, created=2025-03-03 16:53:42, last_txn_id=2297494>, <Ticket(id=4755, rt_number=54025, queue=Requests, subject=New mariadb-server updates for Sierra and Tango, ticket_status=closed, client=Kahootz, priority=63, created=2025-03-03 12:25:44, last_txn_id=2304733>, <Ticket(id=4684, rt_number=53923, queue=Requests, subject=equistar02 - dracut mode, ticket_status=closed, client=Sucden, priority=4, created=2025-02-20 12:32:45, last_txn_id=2294912>, <Ticket(id=4526, rt_number=53798, queue=Requests, subject=Out of band access, ticket_status=closed, client=Quickline, priority=5, created=2025-02-06 09:58:09, last_txn_id=2295430>, <Ticket(id=4670, rt_number=53911, queue=Requests, subject=J Cluster - UCX, ticket_status=closed, client=Cambridge Flow Solutions, priority=44, created=2025-02-19 10:52:11, last_txn_id=2293518>, <Ticket(id=3834, rt_number=52577, queue=Requests, subject=Gravytrain Linux Support, ticket_status=closed, client=Gravytrain, priority=53, created=2024-10-17 21:28:20, last_txn_id=2292520>, <Ticket(id=4712, rt_number=53983, queue=Requests, subject=Test restore NetBox, ticket_status=closed, client=Internal, priority=45, created=2025-02-24 16:23:57, last_txn_id=2293701>, <Ticket(id=3973, rt_number=53112, queue=Requests, subject=Technical leaving actions for Jonathan Wiltshire , ticket_status=closed, client=Internal, priority=48, created=2024-12-09 17:39:34, last_txn_id=2295672>, <Ticket(id=4186, rt_number=53385, queue=Requests, subject=New Server, ticket_status=closed, client=Reigate College, priority=46, created=2025-01-08 14:52:24, last_txn_id=2305929>, <Ticket(id=4706, rt_number=53945, queue=Requests, subject=Novadata backup cost, ticket_status=closed, client=NovaData, priority=45, created=2025-02-24 11:02:58, last_txn_id=2293337>, <Ticket(id=4758, rt_number=54028, queue=Requests, subject=Expiring certificate \| gallus.rotastat.com, ticket_status=closed, client=Rotastat, priority=44, created=2025-03-03 16:57:57, last_txn_id=2297508>, <Ticket(id=4762, rt_number=54032, queue=Requests, subject=ford1/2.opentrk.com expiring certificate, ticket_status=closed, client=Azura, priority=3, created=2025-03-04 08:06:58, last_txn_id=2297657>, <Ticket(id=4738, rt_number=54008, queue=Requests, subject=Stage Server, ticket_status=closed, client=BD Group, priority=45, created=2025-02-27 12:23:15, last_txn_id=2295599>, <Ticket(id=4807, rt_number=54077, queue=Requests, subject=Support for svaolmgs201, ticket_status=closed, client=Sucden, priority=5, created=2025-03-06 12:27:27, last_txn_id=2313162>, <Ticket(id=4600, rt_number=53873, queue=Requests, subject=Introducing Usama and OpenVPN Setup Assistance, ticket_status=closed, client=Entrepreneurs Circle, priority=66, created=2025-02-13 17:21:25, last_txn_id=2293373>, <Ticket(id=4650, rt_number=53891, queue=Requests, subject=Email issue (not normal support question), ticket_status=closed, client=DLS Plastics, priority=46, created=2025-02-17 11:03:49, last_txn_id=2295435>, <Ticket(id=4430, rt_number=53754, queue=Requests, subject=Uploading images to wiki, ticket_status=closed, client=Internal, priority=47, created=2025-02-03 08:27:52, last_txn_id=2295312>, <Ticket(id=4149, rt_number=53354, queue=Requests, subject=Configure UPSes, ticket_status=closed, client=OGT, priority=49, created=2024-10-23 11:24:48, last_txn_id=2293596>, <Ticket(id=4594, rt_number=53867, queue=Requests, subject=Azure Database for MariaDB replacement, ticket_status=closed, client=Ingeus, priority=48, created=2025-02-13 11:46:50, last_txn_id=2295691>, <Ticket(id=4322, rt_number=53552, queue=Requests, subject=Re-commissionning Super Monster, ticket_status=closed, client=Sylvera, priority=50, created=2025-01-22 16:29:20, last_txn_id=2292060>, <Ticket(id=3762, rt_number=51406, queue=Requests, subject=Novadata CentOS7 EOL , ticket_status=closed, client=NovaData, priority=53, created=2024-07-03 14:39:07, last_txn_id=2305090>]

Client updates report (Requests)

03 Mar - 07 Mar

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-09 22:30:03.291077	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291140	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291152	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291160	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291167	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291174	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291182	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291188	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291195	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291202	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291209	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291215	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291222	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291229	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291236	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291244	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291252	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291259	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291268	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291314	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291321	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291328	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291335	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291344	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.291355	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292037	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292078	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292088	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292094	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292102	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292109	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292115	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292122	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292129	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292135	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292141	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292147	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292155	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292160	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292166	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292172	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292178	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292185	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292191	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292197	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292203	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292210	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292217	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292223	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292229	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292257	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292264	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292269	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292276	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292283	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292289	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292295	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292301	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292307	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292313	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292319	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292325	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292331	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292336	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292342	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292349	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292355	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292361	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292368	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292374	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292380	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292386	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292392	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292399	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292405	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292411	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292417	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292429	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292440	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292449	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292459	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292467	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292473	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292479	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292485	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292491	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292497	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292503	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292509	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292515	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292520	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292526	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292532	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292538	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292543	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292550	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292556	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292561	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292567	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292573	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292579	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292585	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292591	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292597	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292603	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292608	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292614	xxx	./services/model.py:838
DEBUG	2026-07-09 22:30:03.292620	xxx	./services/model.py:838
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