Client updates report (Requests)

05 Mar

RT	Client	Replies missed	Subject
53826	Internal		GPG key expiring: Cecilia Lindberg \| 3/5/25
54027	Azura		Certificate expiring \| paneltex & spare
54025	Kahootz		New mariadb-server updates for Sierra and Tango
53923	Sucden	03 Mar	equistar02 - dracut mode
53798	Quickline		Out of band access
53911	Cambridge Flow Solutions	26 Feb	J Cluster - UCX
52577	Gravytrain		Gravytrain Linux Support
53983	Internal	27 Feb	Test restore NetBox
53112	Internal		Technical leaving actions for Jonathan Wiltshire
53385	Reigate College		New Server
53945	NovaData	27 Feb	Novadata backup cost
54028	Rotastat		Expiring certificate \| gallus.rotastat.com
54032	Azura		ford1/2.opentrk.com expiring certificate
54008	BD Group	04 Mar	Stage Server
53873	Entrepreneurs Circle		Introducing Usama and OpenVPN Setup Assistance
53891	DLS Plastics		Email issue (not normal support question)
53754	Internal		Uploading images to wiki
53354	OGT		Configure UPSes
53867	Ingeus		Azure Database for MariaDB replacement
53552	Sylvera		Re-commissionning Super Monster
51406	NovaData		Novadata CentOS7 EOL

git hash: master (9cdcf9a5)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	72.836 msec
System CPU time	8.322 msec
Total CPU time	81.158 msec
Elapsed time	120.242 msec
Context switches	58 voluntary, 7 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-03-05&start=2025-03-05
REMOTE_ADDR	10.42.140.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-03-05'
'start'	'2025-03-05'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 3, 5), 'end': datetime.date(2025, 3, 5)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-03-05&start=2025-03-05' [GET]>
tickets	[<Ticket(id=4554, rt_number=53826, queue=Requests, subject=GPG key expiring: Cecilia Lindberg \| 3/5/25, ticket_status=closed, client=Internal, priority=44, created=2025-02-10 09:10:26, last_txn_id=2295690>, <Ticket(id=4757, rt_number=54027, queue=Requests, subject=Certificate expiring \| paneltex & spare, ticket_status=closed, client=Azura, priority=43, created=2025-03-03 16:53:42, last_txn_id=2297494>, <Ticket(id=4755, rt_number=54025, queue=Requests, subject=New mariadb-server updates for Sierra and Tango, ticket_status=closed, client=Kahootz, priority=63, created=2025-03-03 12:25:44, last_txn_id=2304733>, <Ticket(id=4684, rt_number=53923, queue=Requests, subject=equistar02 - dracut mode, ticket_status=closed, client=Sucden, priority=4, created=2025-02-20 12:32:45, last_txn_id=2294912>, <Ticket(id=4526, rt_number=53798, queue=Requests, subject=Out of band access, ticket_status=closed, client=Quickline, priority=5, created=2025-02-06 09:58:09, last_txn_id=2295430>, <Ticket(id=4670, rt_number=53911, queue=Requests, subject=J Cluster - UCX, ticket_status=closed, client=Cambridge Flow Solutions, priority=44, created=2025-02-19 10:52:11, last_txn_id=2293518>, <Ticket(id=3834, rt_number=52577, queue=Requests, subject=Gravytrain Linux Support, ticket_status=closed, client=Gravytrain, priority=53, created=2024-10-17 21:28:20, last_txn_id=2292520>, <Ticket(id=4712, rt_number=53983, queue=Requests, subject=Test restore NetBox, ticket_status=closed, client=Internal, priority=45, created=2025-02-24 16:23:57, last_txn_id=2293701>, <Ticket(id=3973, rt_number=53112, queue=Requests, subject=Technical leaving actions for Jonathan Wiltshire , ticket_status=closed, client=Internal, priority=48, created=2024-12-09 17:39:34, last_txn_id=2295672>, <Ticket(id=4186, rt_number=53385, queue=Requests, subject=New Server, ticket_status=closed, client=Reigate College, priority=46, created=2025-01-08 14:52:24, last_txn_id=2305929>, <Ticket(id=4706, rt_number=53945, queue=Requests, subject=Novadata backup cost, ticket_status=closed, client=NovaData, priority=45, created=2025-02-24 11:02:58, last_txn_id=2293337>, <Ticket(id=4758, rt_number=54028, queue=Requests, subject=Expiring certificate \| gallus.rotastat.com, ticket_status=closed, client=Rotastat, priority=44, created=2025-03-03 16:57:57, last_txn_id=2297508>, <Ticket(id=4762, rt_number=54032, queue=Requests, subject=ford1/2.opentrk.com expiring certificate, ticket_status=closed, client=Azura, priority=3, created=2025-03-04 08:06:58, last_txn_id=2297657>, <Ticket(id=4738, rt_number=54008, queue=Requests, subject=Stage Server, ticket_status=closed, client=BD Group, priority=45, created=2025-02-27 12:23:15, last_txn_id=2295599>, <Ticket(id=4600, rt_number=53873, queue=Requests, subject=Introducing Usama and OpenVPN Setup Assistance, ticket_status=closed, client=Entrepreneurs Circle, priority=66, created=2025-02-13 17:21:25, last_txn_id=2293373>, <Ticket(id=4650, rt_number=53891, queue=Requests, subject=Email issue (not normal support question), ticket_status=closed, client=DLS Plastics, priority=46, created=2025-02-17 11:03:49, last_txn_id=2295435>, <Ticket(id=4430, rt_number=53754, queue=Requests, subject=Uploading images to wiki, ticket_status=closed, client=Internal, priority=47, created=2025-02-03 08:27:52, last_txn_id=2295312>, <Ticket(id=4149, rt_number=53354, queue=Requests, subject=Configure UPSes, ticket_status=closed, client=OGT, priority=49, created=2024-10-23 11:24:48, last_txn_id=2293596>, <Ticket(id=4594, rt_number=53867, queue=Requests, subject=Azure Database for MariaDB replacement, ticket_status=closed, client=Ingeus, priority=48, created=2025-02-13 11:46:50, last_txn_id=2295691>, <Ticket(id=4322, rt_number=53552, queue=Requests, subject=Re-commissionning Super Monster, ticket_status=closed, client=Sylvera, priority=50, created=2025-01-22 16:29:20, last_txn_id=2292060>, <Ticket(id=3762, rt_number=51406, queue=Requests, subject=Novadata CentOS7 EOL , ticket_status=closed, client=NovaData, priority=53, created=2024-07-03 14:39:07, last_txn_id=2305090>]

Client updates report (Requests)

05 Mar

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-12 09:05:08.613671	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613729	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613740	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613749	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613755	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613762	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613768	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613774	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613796	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613802	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613808	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613813	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613819	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613824	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613830	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613836	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613842	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613848	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613855	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613860	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613866	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613872	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613878	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613884	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613889	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613896	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613902	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613908	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613913	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613920	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613926	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613931	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613937	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613943	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613950	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613954	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613958	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613962	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613967	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613971	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613976	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613980	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613984	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613989	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613993	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.613997	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614003	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614008	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614012	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614017	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614021	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614026	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614031	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614035	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614040	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614045	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614049	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614053	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614058	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614063	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614068	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614072	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614076	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614081	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614086	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614091	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614095	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614100	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614104	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614110	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614114	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614119	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614124	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614128	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614133	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614138	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614143	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614148	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614153	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614158	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614162	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614167	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614173	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614178	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614183	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614188	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614192	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614197	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614203	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614207	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614212	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614217	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614221	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614226	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614231	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614236	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614240	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614245	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614249	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614254	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614259	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614263	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614268	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614272	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614277	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614281	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614286	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614291	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614295	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614300	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614305	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614309	xxx	./services/model.py:838
DEBUG	2026-07-12 09:05:08.614313	xxx	./services/model.py:838
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