Client updates report (Requests)

20 Jan - 21 Feb

RT Client Replies missed Subject
53769 Internal Weekly checks
53559 Internal Gitlab upgrade (17.8.1)
53570 JISC OVPN access for OpenAthens user Mike Beringer
53461 OpenCorporates 30 Jan Expiring VPN certificates
53491 eTherapeutics Route missing on DGX
53524 OpenCorporates MySQL Binlogs
53530 Internal Weekly checks
53790 Mad Dog Casting Backups
53826 Internal GPG key expiring: Cecilia Lindberg | 3/5/25
53820 Azura Expiring certificates | 13/3/25
53821 Tusk IC Expiring certificate | 13/3/25
53819 AskBio Expiring LDAP certificates | 7/3/25
53785 Internal Message - Ben Anderson | Up Work | 1-563-205-5871
53756 Kahootz openjdk-11 patching
53823 Internal 13 Feb TCL software signing GPG key expiring | 1/3/25
53868 Crystal Units Shopfloor IP Change
53666 ITC Compliance Remove ITC backup system from support (again)
53822 Internal 13 Feb TCL GPG key expiring | 01/03/2025
53923 Sucden equistar02 - dracut mode
53841 Internal 14 Feb Job role inquiry - Linux Support Consultant
53893 Internal Delete account for Dominik Stodolny
53539 Internal Move GPG key expiry doc out of Gobby
53744 Internal 06 Feb, 13 Feb Technical leaving actions for Warwick Hampden-Woodfall
53741 OpenCorporates Please delete
53757 OpenCorporates Graphite
53894 AskBio Apache vulnerability
53376 OpenCorporates Network Segmentation
53914 OpenCorporates User remove
53382 Sysdoc 24 Jan, 02 Feb CORS error / network error
52908 eTherapeutics Buckets being back up daily and weekly, possibly monthly
53554 OpenCorporates dev-compute11 storage
53532 JISC OpenAthens server patching l01 & l02
53764 Quickline Installing zabbix-web-service on AQL-SVR-ZABBIX-APP [IT-37652]
53763 AskBio ssh issues
53537 Sucden 24 Jan Patching Walkthrough
53759 Entrepreneurs Circle EC: New SFTP User Account
53675 ERF Electrical WordPress Versions on webdev.erfelectrical.co.uk
53768 AskBio Failed Logins from "admin"
53721 Cambridge Flow Solutions cfsj02 node restart
53326 OpenCorporates 15 Jan, 23 Jan Quote for new VMs
53669 Internal Weekly checks
53727 Internal TPM vulnerability patching
53879 Global Brands 10x vpn certs
53843 TCV Client Services
53590 OpenCorporates dev-compute11
53856 OpenCorporates Upgrade GitLab to 17.8.2
53860 ITC Compliance Credential update
53725 NFW NFW database restore
53722 OGT Recover sqlfile
53403 Mad Dog Casting Client Mad Dog termination
53853 OpenCorporates Graphite - Clear out of metrics
53798 Quickline Out of band access
53561 Geograph Geograph Gitlab upgrade (17.8.1)
53831 Internal Old tickets in dashboard reports
53760 OpenCorporates 11 Feb Cloud Migration Holding Page
53495 OGT basil.internal.ogtip.com disk usage /data
53674 JaeVee sys.jaevee.co.uk configuration environment
53858 eTherapeutics Upgrade GitLab to 17.8.2
53902 Entrepreneurs Circle Request to Terminate Access for John on 21st February
53571 AskBio /weka on Jura
53833 Internal Provision WordPress site for new website
53575 OpenCorporates dev-openc-app11 Puppet
53562 eTherapeutics ETX GitLab upgrade (17.8.1)
53541 OpenCorporates database cloud migration support
53687 Ingeus Ingeus kubernetes cluster upgrade
53796 Internal 11 Feb Mediawiki LTS upgrade
53752 Ingeus Ingeus: login to Azure
53573 ITC Compliance Office IP update
53563 OpenCorporates OpenCorporates Gitlab upgrade 17.8.1
53782 AskBio edb-lab-skye: /weka mount timing out
53896 Internal Weekly checks
53748 STS NHS FT 11 Feb Quarterly Systems Check
53683 OpenCorporates sys1 resque
53550 ITC Compliance ITC Termination of service (technical)
53900 Cambridge Flow Solutions J cluster...
53776 BD Group 301 Redirects
53766 OpenCorporates Add graphite1.opencorporates.internal to support
53890 Global Brands Michael Nuttall shared the folder "VPNs" with you
53688 Sysdoc Sysdoc kubernetes cluster upgrade
53920 BD Group CRITICAL: HTTP: www.efiling.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal
53762 OpenCorporates Lock out backend-redis nodes
53488 Internal 21 Jan, 04 Feb, 10 Feb Test restore Team Password Manager
53906 AskBio server/gitlab account for Andrew
53929 OpenCorporates MySQL User
53789 Kahootz 10 Feb, 14 Feb HTTP Request Smuggling vulnerability reported
53457 Geograph 27 Jan Adding new docker container to our gitops+k8s cluster.
53911 Cambridge Flow Solutions J Cluster - UCX
52577 Gravytrain Gravytrain Linux Support
53930 OpenCorporates LDAP password change
53912 AskBio GPUs on iona
53112 Internal Technical leaving actions for Jonathan Wiltshire
53385 Reigate College New Server
52946 BD Group independent check for web-1
53873 Entrepreneurs Circle Introducing Usama and OpenVPN Setup Assistance
53891 DLS Plastics Email issue (not normal support question)
53754 Internal 11 Feb Uploading images to wiki
53354 OGT 04 Feb Configure UPSes
53872 TCV blogs.tcv.org.uk
53888 OpenCorporates Route accept-invitation to app
53808 OpenCorporates 15 Feb New Task for Migration Day
53867 Ingeus Azure Database for MariaDB replacement
53121 OpenCorporates Server Shutdown Request
53552 Sylvera 07 Feb Re-commissionning Super Monster
53386 Cirencester College 17 Jan Query: clone PG Database
51777 Quickline 24/7 support for 2x RADIUS and 2x Zabbix servers
53553 OpenCorporates Test run of DB Cloud Migration
53519 Internal 23 Jan NOT URGENT: update Spotify repo
53557 OGT Potential power cut
53538 Internal Please update Bonita's PGP key
53565 Internal Message - Leah Brown | Qa | 020 4513 5298
53564 Internal Message - Leah | Q.A | 020 4513 5298
53770 Internal Purge old client password records
53593 Kahootz Introducing Davide Benini, the new Kahootz DevOps Manager
53592 AskBio Account for Maddy Butler
53778 BD Group Apple Verification Files
53781 Internal Message - Sandra Keith | Design Ingenious | +17134878048
53681 NFW LEAVERS & NEW STARTERS
53773 eTherapeutics Add SSH keys to DGX machines
53780 Cambridge Flow Solutions J cluster - licnese server..
53807 Tusk IC new user on LDAP
53836 AskBio add maddy to docker group
53837 Internal Weekly checks
53842 Internal Linux Support Consultant Vacancy
53810 ITC Compliance ITCFS1 file recover
53915 Internal FW: Linux Support Consultant Vacancy
53809 eTherapeutics URGENT: expiring secret replacement
53854 Internal Upgrade GitLab to 17.8.2
53857 Geograph Upgrade GitLab to 17.8.2
53751 Internal Monthly certificate expiry check
51406 NovaData Novadata CentOS7 EOL

git hash: master (6c029d07)