Client updates report (Requests)

20 Feb

RT	Client	Subject
53762	OpenCorporates	Lock out backend-redis nodes
53754	Internal	Uploading images to wiki
53920	BD Group	CRITICAL: HTTP: www.efiling.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal
53789	Kahootz	HTTP Request Smuggling vulnerability reported
53552	Sylvera	Re-commissionning Super Monster
53457	Geograph	Adding new docker container to our gitops+k8s cluster.
53873	Entrepreneurs Circle	Introducing Usama and OpenVPN Setup Assistance
53891	DLS Plastics	Email issue (not normal support question)
52577	Gravytrain	Gravytrain Linux Support
53354	OGT	Configure UPSes
53385	Reigate College	New Server
53867	Ingeus	Azure Database for MariaDB replacement
53911	Cambridge Flow Solutions	J Cluster - UCX
53112	Internal	Technical leaving actions for Jonathan Wiltshire
53912	AskBio	GPUs on iona
53488	Internal	Test restore Team Password Manager
53923	Sucden	equistar02 - dracut mode
53906	AskBio	server/gitlab account for Andrew
53902	Entrepreneurs Circle	Request to Terminate Access for John on 21st February
53798	Quickline	Out of band access
53826	Internal	GPG key expiring: Cecilia Lindberg \| 3/5/25
51406	NovaData	Novadata CentOS7 EOL

git hash: master (1badab1b)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.20.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.1	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260402	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	134.985 msec
System CPU time	0.044 msec
Total CPU time	135.029 msec
Elapsed time	194.823 msec
Context switches	105 voluntary, 7 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-02-20&start=2025-02-20
REMOTE_ADDR	10.42.58.169
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2025-02-20'
'start'	'2025-02-20'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 2, 20), 'end': datetime.date(2025, 2, 20)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-02-20&start=2025-02-20' [GET]>
tickets	[<Ticket(id=4438, rt_number=53762, queue=Requests, subject=Lock out backend-redis nodes, ticket_status=closed, client=OpenCorporates, priority=75, created=2025-02-03 10:50:29, last_txn_id=2294261>, <Ticket(id=4430, rt_number=53754, queue=Requests, subject=Uploading images to wiki, ticket_status=closed, client=Internal, priority=47, created=2025-02-03 08:27:52, last_txn_id=2295312>, <Ticket(id=4681, rt_number=53920, queue=Requests, subject=CRITICAL: HTTP: www.efiling.co.uk HTTP on ef-v5-nodes.c.ef-platform.internal, ticket_status=closed, client=BD Group, priority=0, created=2025-02-20 09:29:43, last_txn_id=2291841>, <Ticket(id=4517, rt_number=53789, queue=Requests, subject=HTTP Request Smuggling vulnerability reported, ticket_status=closed, client=Kahootz, priority=73, created=2025-02-05 17:32:24, last_txn_id=2293686>, <Ticket(id=4322, rt_number=53552, queue=Requests, subject=Re-commissionning Super Monster, ticket_status=closed, client=Sylvera, priority=50, created=2025-01-22 16:29:20, last_txn_id=2292060>, <Ticket(id=4226, rt_number=53457, queue=Requests, subject=Adding new docker container to our gitops+k8s cluster., ticket_status=closed, client=Geograph, priority=46, created=2025-01-13 13:31:04, last_txn_id=2291418>, <Ticket(id=4600, rt_number=53873, queue=Requests, subject=Introducing Usama and OpenVPN Setup Assistance, ticket_status=closed, client=Entrepreneurs Circle, priority=66, created=2025-02-13 17:21:25, last_txn_id=2293373>, <Ticket(id=4650, rt_number=53891, queue=Requests, subject=Email issue (not normal support question), ticket_status=closed, client=DLS Plastics, priority=46, created=2025-02-17 11:03:49, last_txn_id=2295435>, <Ticket(id=3834, rt_number=52577, queue=Requests, subject=Gravytrain Linux Support, ticket_status=closed, client=Gravytrain, priority=53, created=2024-10-17 21:28:20, last_txn_id=2292520>, <Ticket(id=4149, rt_number=53354, queue=Requests, subject=Configure UPSes, ticket_status=closed, client=OGT, priority=49, created=2024-10-23 11:24:48, last_txn_id=2293596>, <Ticket(id=4186, rt_number=53385, queue=Requests, subject=New Server, ticket_status=closed, client=Reigate College, priority=46, created=2025-01-08 14:52:24, last_txn_id=2305929>, <Ticket(id=4594, rt_number=53867, queue=Requests, subject=Azure Database for MariaDB replacement, ticket_status=closed, client=Ingeus, priority=48, created=2025-02-13 11:46:50, last_txn_id=2295691>, <Ticket(id=4670, rt_number=53911, queue=Requests, subject=J Cluster - UCX, ticket_status=closed, client=Cambridge Flow Solutions, priority=44, created=2025-02-19 10:52:11, last_txn_id=2293518>, <Ticket(id=3973, rt_number=53112, queue=Requests, subject=Technical leaving actions for Jonathan Wiltshire , ticket_status=closed, client=Internal, priority=48, created=2024-12-09 17:39:34, last_txn_id=2295672>, <Ticket(id=4671, rt_number=53912, queue=Requests, subject=GPUs on iona, ticket_status=closed, client=AskBio, priority=53, created=2025-02-19 10:58:25, last_txn_id=2293396>, <Ticket(id=4258, rt_number=53488, queue=Requests, subject=Test restore Team Password Manager, ticket_status=closed, client=Internal, priority=67, created=2025-01-16 16:29:17, last_txn_id=2295562>, <Ticket(id=4684, rt_number=53923, queue=Requests, subject=equistar02 - dracut mode, ticket_status=closed, client=Sucden, priority=4, created=2025-02-20 12:32:45, last_txn_id=2294912>, <Ticket(id=4665, rt_number=53906, queue=Requests, subject=server/gitlab account for Andrew, ticket_status=closed, client=AskBio, priority=52, created=2025-02-19 09:17:06, last_txn_id=2292266>, <Ticket(id=4661, rt_number=53902, queue=Requests, subject=Request to Terminate Access for John on 21st February, ticket_status=closed, client=Entrepreneurs Circle, priority=3, created=2025-02-18 12:41:08, last_txn_id=2292232>, <Ticket(id=4526, rt_number=53798, queue=Requests, subject=Out of band access, ticket_status=closed, client=Quickline, priority=5, created=2025-02-06 09:58:09, last_txn_id=2295430>, <Ticket(id=4554, rt_number=53826, queue=Requests, subject=GPG key expiring: Cecilia Lindberg \| 3/5/25, ticket_status=closed, client=Internal, priority=44, created=2025-02-10 09:10:26, last_txn_id=2295690>, <Ticket(id=3762, rt_number=51406, queue=Requests, subject=Novadata CentOS7 EOL , ticket_status=closed, client=NovaData, priority=53, created=2024-07-03 14:39:07, last_txn_id=2305090>]

Client updates report (Requests)

20 Feb

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-04-02 11:11:59.925784	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925876	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925893	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925903	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925912	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925919	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925926	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925933	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925940	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925947	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925953	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925960	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925966	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925972	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925979	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925985	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925991	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.925997	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926004	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926011	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926017	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926024	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926030	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926036	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926043	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926050	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926057	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926063	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926069	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926076	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926083	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926089	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926095	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926101	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926107	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926114	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926120	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926126	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926133	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926139	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926145	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926151	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926157	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926163	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926168	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926174	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926180	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926185	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926191	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926198	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926204	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926211	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926218	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926227	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926235	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926242	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926248	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926255	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926261	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926267	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926274	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926281	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926291	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926297	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926303	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926310	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926316	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926322	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926328	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926335	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926341	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926347	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926353	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926360	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926366	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926372	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926378	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926386	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926392	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926398	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926405	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926411	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926416	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926423	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926428	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926435	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926441	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926447	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926454	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926460	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926466	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926473	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926479	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926486	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926493	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926499	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926506	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926512	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926518	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926525	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926531	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926537	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926544	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926559	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926565	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926572	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926579	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926586	xxx	./services/model.py:838
DEBUG	2026-04-02 11:11:59.926592	xxx	./services/model.py:838
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