Client updates report (Requests)

06 Jan - 07 Feb

RT	Client	Replies missed	Subject
53769	Internal		Weekly checks
53559	Internal		Gitlab upgrade (17.8.1)
53570	JISC		OVPN access for OpenAthens user Mike Beringer
53464	Internal		Weekly checks
53015	Kahootz		Server reboots for kernel patches
53461	OpenCorporates	30 Jan	Expiring VPN certificates
53491	eTherapeutics		Route missing on DGX
53524	OpenCorporates		MySQL Binlogs
53530	Internal		Weekly checks
53790	Mad Dog Casting		Backups
53785	Internal		Message - Ben Anderson \| Up Work \| 1-563-205-5871
53756	Kahootz		openjdk-11 patching
53666	ITC Compliance		Remove ITC backup system from support (again)
53460	Internal		Expiring VPN certificate: TCL Staff VPN > gosforth
53332	OpenCorporates		Restore database in AWS
53478	ITC Compliance		Legacy DB IP Whitelisting
53539	Internal		Move GPG key expiry doc out of Gobby
53346	Tusk IC		add user to group
53345	JISC		Velox Server Security Overview
53454	OpenCorporates		Andrei
53396	Internal		Gitlab upgrade (17.7.1)
53397	Geograph		Geograph Gitlab upgrade (17.7.1)
53335	eTherapeutics	13 Jan	ETX infra vpn tunnel
53744	Internal	06 Feb	Technical leaving actions for Warwick Hampden-Woodfall
53374	Kahootz		Blocking external access to DNS on everything except Oscar
53387	Internal		Message - Chris \| Del Technologies \| 020 4534 1497
53399	OpenCorporates		OpenCorporates Gitlab upgrade 17.7.1
53398	eTherapeutics		ETX GitLab upgrade (17.7.1)
53741	OpenCorporates		Please delete
53757	OpenCorporates		Graphite
53367	ITC Compliance		Legacy deployments
53413	OpenCorporates		ZFS health on SQL12
53501	OGT		Mount Illumina data on Sybil
53376	OpenCorporates		Network Segmentation
53382	Sysdoc	24 Jan, 02 Feb	CORS error / network error
53377	AskBio		mount R drive on skye
52908	eTherapeutics	25 Jan	Buckets being back up daily and weekly, possibly monthly
53554	OpenCorporates		dev-compute11 storage
53532	JISC		OpenAthens server patching l01 & l02
53764	Quickline		Installing zabbix-web-service on AQL-SVR-ZABBIX-APP [IT-37652]
53763	AskBio		ssh issues
53537	Sucden	24 Jan	Patching Walkthrough
53759	Entrepreneurs Circle		EC: New SFTP User Account
53675	ERF Electrical		WordPress Versions on webdev.erfelectrical.co.uk
53768	AskBio		Failed Logins from "admin"
53721	Cambridge Flow Solutions		cfsj02 node restart
53326	OpenCorporates	01 Jan, 15 Jan, 23 Jan	Quote for new VMs
53669	Internal		Weekly checks
53498	Kahootz		tomcat restart
53727	Internal		TPM vulnerability patching
53590	OpenCorporates		dev-compute11
53725	NFW		NFW database restore
53722	OGT		Recover sqlfile
53403	Mad Dog Casting		Client Mad Dog termination
53798	Quickline		Out of band access
53561	Geograph		Geograph Gitlab upgrade (17.8.1)
53760	OpenCorporates		Cloud Migration Holding Page
53495	OGT		basil.internal.ogtip.com disk usage /data
53674	JaeVee		sys.jaevee.co.uk configuration environment
53571	AskBio		/weka on Jura
53575	OpenCorporates		dev-openc-app11 Puppet
53562	eTherapeutics		ETX GitLab upgrade (17.8.1)
53541	OpenCorporates		database cloud migration support
53687	Ingeus		Ingeus kubernetes cluster upgrade
53796	Internal		Mediawiki LTS upgrade
53752	Ingeus		Ingeus: login to Azure
53573	ITC Compliance		Office IP update
53563	OpenCorporates		OpenCorporates Gitlab upgrade 17.8.1
53782	AskBio		edb-lab-skye: /weka mount timing out
53748	STS NHS FT		Quarterly Systems Check
53683	OpenCorporates		sys1 resque
53550	ITC Compliance		ITC Termination of service (technical)
53776	BD Group		301 Redirects
53766	OpenCorporates		Add graphite1.opencorporates.internal to support
53688	Sysdoc		Sysdoc kubernetes cluster upgrade
53762	OpenCorporates		Lock out backend-redis nodes
53488	Internal	21 Jan, 04 Feb	Test restore Team Password Manager
53789	Kahootz		HTTP Request Smuggling vulnerability reported
53457	Geograph	27 Jan	Adding new docker container to our gitops+k8s cluster.
52577	Gravytrain		Gravytrain Linux Support
53112	Internal		Technical leaving actions for Jonathan Wiltshire
53385	Reigate College	15 Jan	New Server
52946	BD Group		independent check for web-1
53754	Internal		Uploading images to wiki
53368	Ingeus		Ingeus: login to Azure
53354	OGT	26 Dec, 15 Jan, 04 Feb	Configure UPSes
53808	OpenCorporates		New Task for Migration Day
53119	eTherapeutics		DGX A100 System Firmware Update Container Version 24.11.1 (dg1.etx.internal)
53121	OpenCorporates		Server Shutdown Request
53251	Trident Honda	16 Jan	Configure UPS for vmsvr1,2
53252	Cambridge Flow Solutions		J cluster access
53552	Sylvera	05 Feb	Re-commissionning Super Monster
53373	Internal		Purge old client password records
53386	Cirencester College	13 Jan, 17 Jan	Query: clone PG Database
53372	Internal		Weekly checks
53356	Internal		Quarterly Ouse Failover Test
51777	Quickline		24/7 support for 2x RADIUS and 2x Zabbix servers
53455	Internal		Add Debian 12.9 to monitoring
53407	OpenCorporates		LDAP - Ben Ellis
53456	Cirencester College		CCOLive browsing slow today
53553	OpenCorporates		Test run of DB Cloud Migration
53519	Internal	23 Jan	NOT URGENT: update Spotify repo
53557	OGT		Potential power cut
53538	Internal		Please update Bonita's PGP key
53565	Internal		Message - Leah Brown \| Qa \| 020 4513 5298
53564	Internal		Message - Leah \| Q.A \| 020 4513 5298
53770	Internal		Purge old client password records
53593	Kahootz		Introducing Davide Benini, the new Kahootz DevOps Manager
53592	AskBio		Account for Maddy Butler
53778	BD Group		Apple Verification Files
53781	Internal		Message - Sandra Keith \| Design Ingenious \| +17134878048
53681	NFW		LEAVERS & NEW STARTERS
53773	eTherapeutics		Add SSH keys to DGX machines
53780	Cambridge Flow Solutions		J cluster - licnese server..
53807	Tusk IC		new user on LDAP
53810	ITC Compliance		ITCFS1 file recover
53809	eTherapeutics		URGENT: expiring secret replacement
53358	Internal		Monthly certificate expiry check
52785	OpenCorporates		Outstanding monitoring issues: redis1
53751	Internal		Monthly certificate expiry check
51406	NovaData		Novadata CentOS7 EOL

git hash: master (6c029d07)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	263.797 msec
System CPU time	13.690 msec
Total CPU time	277.487 msec
Elapsed time	343.372 msec
Context switches	288 voluntary, 253 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-02-07&start=2025-01-06
REMOTE_ADDR	10.42.58.143
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-02-07'
'start'	'2025-01-06'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 1, 6), 'end': datetime.date(2025, 2, 7)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-02-07&start=2025-01-06' [GET]>
tickets	[<Ticket(id=4447, rt_number=53769, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=1, created=2025-02-04 00:00:04, last_txn_id=2282760>, <Ticket(id=4329, rt_number=53559, queue=Requests, subject=Gitlab upgrade (17.8.1), ticket_status=closed, client=Internal, priority=40, created=2025-01-23 09:26:03, last_txn_id=2275798>, <Ticket(id=4340, rt_number=53570, queue=Requests, subject=OVPN access for OpenAthens user Mike Beringer, ticket_status=closed, client=JISC, priority=62, created=2025-01-23 14:10:56, last_txn_id=2277926>, <Ticket(id=4233, rt_number=53464, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=1, created=2025-01-14 00:00:02, last_txn_id=2270852>, <Ticket(id=3816, rt_number=53015, queue=Requests, subject=Server reboots for kernel patches, ticket_status=closed, client=Kahootz, priority=84, created=2024-11-28 15:37:50, last_txn_id=2271387>, <Ticket(id=4230, rt_number=53461, queue=Requests, subject=Expiring VPN certificates, ticket_status=closed, client=OpenCorporates, priority=58, created=2025-01-13 15:06:41, last_txn_id=2284185>, <Ticket(id=4262, rt_number=53491, queue=Requests, subject=Route missing on DGX, ticket_status=closed, client=eTherapeutics, priority=43, created=2025-01-16 16:59:01, last_txn_id=2274317>, <Ticket(id=4294, rt_number=53524, queue=Requests, subject=MySQL Binlogs, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-01-20 09:41:43, last_txn_id=2273496>, <Ticket(id=4299, rt_number=53530, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=1, created=2025-01-21 00:00:04, last_txn_id=2273954>, <Ticket(id=4518, rt_number=53790, queue=Requests, subject=Backups , ticket_status=closed, client=Mad Dog Casting, priority=43, created=2025-02-05 17:40:50, last_txn_id=2285624>, <Ticket(id=4463, rt_number=53785, queue=Requests, subject=Message - Ben Anderson \| Up Work \| 1-563-205-5871, ticket_status=closed, client=Internal, priority=40, created=2025-02-05 10:04:32, last_txn_id=2283046>, <Ticket(id=4432, rt_number=53756, queue=Requests, subject=openjdk-11 patching, ticket_status=closed, client=Kahootz, priority=60, created=2025-02-03 08:46:29, last_txn_id=2283687>, <Ticket(id=4372, rt_number=53666, queue=Requests, subject=Remove ITC backup system from support (again), ticket_status=closed, client=ITC Compliance, priority=63, created=2025-01-27 17:27:10, last_txn_id=2278772>, <Ticket(id=4229, rt_number=53460, queue=Requests, subject=Expiring VPN certificate: TCL Staff VPN > gosforth, ticket_status=closed, client=Internal, priority=42, created=2025-01-13 14:59:56, last_txn_id=2271839>, <Ticket(id=4102, rt_number=53332, queue=Requests, subject=Restore database in AWS, ticket_status=closed, client=OpenCorporates, priority=76, created=2024-12-30 10:02:59, last_txn_id=2266914>, <Ticket(id=4247, rt_number=53478, queue=Requests, subject=Legacy DB IP Whitelisting, ticket_status=closed, client=ITC Compliance, priority=61, created=2025-01-14 18:58:21, last_txn_id=2271901>, <Ticket(id=4309, rt_number=53539, queue=Requests, subject=Move GPG key expiry doc out of Gobby, ticket_status=closed, client=Internal, priority=6, created=2025-01-21 13:20:02, last_txn_id=2279990>, <Ticket(id=4141, rt_number=53346, queue=Requests, subject=add user to group, ticket_status=closed, client=Tusk IC, priority=46, created=2025-01-02 15:48:40, last_txn_id=2266217>, <Ticket(id=4140, rt_number=53345, queue=Requests, subject=Velox Server Security Overview, ticket_status=closed, client=JISC, priority=64, created=2025-01-02 11:51:06, last_txn_id=2268415>, <Ticket(id=4223, rt_number=53454, queue=Requests, subject=Andrei , ticket_status=closed, client=OpenCorporates, priority=60, created=2025-01-13 11:47:09, last_txn_id=2271391>, <Ticket(id=4197, rt_number=53396, queue=Requests, subject=Gitlab upgrade (17.7.1), ticket_status=closed, client=Internal, priority=40, created=2025-01-09 11:02:59, last_txn_id=2268423>, <Ticket(id=4198, rt_number=53397, queue=Requests, subject=Geograph Gitlab upgrade (17.7.1), ticket_status=closed, client=Geograph, priority=45, created=2025-01-09 11:07:42, last_txn_id=2268432>, <Ticket(id=4124, rt_number=53335, queue=Requests, subject=ETX infra vpn tunnel, ticket_status=closed, client=eTherapeutics, priority=52, created=2024-12-30 16:57:01, last_txn_id=2271294>, <Ticket(id=4420, rt_number=53744, queue=Requests, subject=Technical leaving actions for Warwick Hampden-Woodfall, ticket_status=closed, client=Internal, priority=53, created=2025-01-31 14:20:52, last_txn_id=2291149>, <Ticket(id=4171, rt_number=53374, queue=Requests, subject=Blocking external access to DNS on everything except Oscar, ticket_status=closed, client=Kahootz, priority=63, created=2025-01-07 09:53:24, last_txn_id=2271711>, <Ticket(id=4188, rt_number=53387, queue=Requests, subject=Message - Chris \| Del Technologies \| 020 4534 1497, ticket_status=rejected, client=Internal, priority=0, created=2025-01-08 15:49:20, last_txn_id=2267739>, <Ticket(id=4200, rt_number=53399, queue=Requests, subject=OpenCorporates Gitlab upgrade 17.7.1, ticket_status=closed, client=OpenCorporates, priority=46, created=2025-01-09 11:12:09, last_txn_id=2269080>, <Ticket(id=4199, rt_number=53398, queue=Requests, subject=ETX GitLab upgrade (17.7.1), ticket_status=closed, client=eTherapeutics, priority=46, created=2025-01-09 11:10:11, last_txn_id=2269156>, <Ticket(id=4417, rt_number=53741, queue=Requests, subject=Please delete, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-01-31 12:37:23, last_txn_id=2280983>, <Ticket(id=4433, rt_number=53757, queue=Requests, subject=Graphite, ticket_status=closed, client=OpenCorporates, priority=60, created=2025-02-03 09:05:10, last_txn_id=2281932>, <Ticket(id=4164, rt_number=53367, queue=Requests, subject=Legacy deployments, ticket_status=closed, client=ITC Compliance, priority=44, created=2025-01-06 14:07:15, last_txn_id=2271130>, <Ticket(id=4218, rt_number=53413, queue=Requests, subject=ZFS health on SQL12, ticket_status=closed, client=OpenCorporates, priority=64, created=2025-01-11 06:03:03, last_txn_id=2271655>, <Ticket(id=4272, rt_number=53501, queue=Requests, subject=Mount Illumina data on Sybil, ticket_status=closed, client=OGT, priority=40, created=2025-01-17 11:24:51, last_txn_id=2272687>, <Ticket(id=4173, rt_number=53376, queue=Requests, subject=Network Segmentation, ticket_status=closed, client=OpenCorporates, priority=74, created=2025-01-07 15:29:36, last_txn_id=2280234>, <Ticket(id=4183, rt_number=53382, queue=Requests, subject=CORS error / network error, ticket_status=closed, client=Sysdoc, priority=62, created=2025-01-08 09:43:38, last_txn_id=2286137>, <Ticket(id=4174, rt_number=53377, queue=Requests, subject=mount R drive on skye, ticket_status=closed, client=AskBio, priority=43, created=2025-01-07 15:42:09, last_txn_id=2271132>, <Ticket(id=3758, rt_number=52908, queue=Requests, subject=Buckets being back up daily and weekly, possibly monthly, ticket_status=closed, client=eTherapeutics, priority=51, created=2024-11-18 16:57:21, last_txn_id=2284426>, <Ticket(id=4324, rt_number=53554, queue=Requests, subject=dev-compute11 storage, ticket_status=closed, client=OpenCorporates, priority=42, created=2025-01-22 16:39:53, last_txn_id=2276751>, <Ticket(id=4301, rt_number=53532, queue=Requests, subject=OpenAthens server patching l01 & l02, ticket_status=closed, client=JISC, priority=66, created=2025-01-21 08:04:52, last_txn_id=2279372>, <Ticket(id=4440, rt_number=53764, queue=Requests, subject=Installing zabbix-web-service on AQL-SVR-ZABBIX-APP [IT-37652], ticket_status=closed, client=Quickline, priority=61, created=2025-02-03 11:13:57, last_txn_id=2284513>, <Ticket(id=4439, rt_number=53763, queue=Requests, subject=ssh issues, ticket_status=closed, client=AskBio, priority=63, created=2025-02-03 10:58:11, last_txn_id=2286184>, <Ticket(id=4307, 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client=Internal, priority=44, created=2025-01-07 00:00:07, last_txn_id=2269107>, <Ticket(id=4187, rt_number=53386, queue=Requests, subject=Query: clone PG Database, ticket_status=closed, client=Cirencester College, priority=53, created=2025-01-08 15:17:50, last_txn_id=2277898>, <Ticket(id=4168, rt_number=53372, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=1, created=2025-01-07 00:00:06, last_txn_id=2267172>, <Ticket(id=4151, rt_number=53356, queue=Requests, subject=Quarterly Ouse Failover Test, ticket_status=closed, client=Internal, priority=2, created=2025-01-06 00:00:05, last_txn_id=2266798>, <Ticket(id=3774, rt_number=51777, queue=Requests, subject=24/7 support for 2x RADIUS and 2x Zabbix servers, ticket_status=closed, client=Quickline, priority=53, created=2024-08-13 12:33:10, last_txn_id=2284129>, <Ticket(id=4224, rt_number=53455, queue=Requests, subject=Add Debian 12.9 to monitoring, ticket_status=rejected, client=Internal, priority=0, created=2025-01-13 12:18:50, last_txn_id=2270197>, <Ticket(id=4208, rt_number=53407, queue=Requests, subject=LDAP - Ben Ellis, ticket_status=closed, client=OpenCorporates, priority=62, created=2025-01-10 11:27:50, last_txn_id=2272730>, <Ticket(id=4225, rt_number=53456, queue=Requests, subject=CCOLive browsing slow today, ticket_status=closed, client=Cirencester College, priority=42, created=2025-01-13 13:05:45, last_txn_id=2273121>, <Ticket(id=4323, rt_number=53553, queue=Requests, subject=Test run of DB Cloud Migration, ticket_status=closed, client=OpenCorporates, priority=66, created=2025-01-22 16:34:14, last_txn_id=2279874>, <Ticket(id=4289, rt_number=53519, queue=Requests, subject=NOT URGENT: update Spotify repo, ticket_status=closed, client=Internal, priority=45, created=2025-01-19 14:59:32, last_txn_id=2278146>, <Ticket(id=4327, rt_number=53557, queue=Requests, subject=Potential power cut, ticket_status=closed, client=OGT, priority=42, created=2025-01-23 08:37:19, 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<Ticket(id=3786, rt_number=52785, queue=Requests, subject=Outstanding monitoring issues: redis1, ticket_status=closed, client=OpenCorporates, priority=81, created=2024-11-07 10:17:13, last_txn_id=2272602>, <Ticket(id=4424, rt_number=53751, queue=Requests, subject=Monthly certificate expiry check, ticket_status=closed, client=Internal, priority=66, created=2025-02-03 00:00:09, last_txn_id=2285408>, <Ticket(id=3762, rt_number=51406, queue=Requests, subject=Novadata CentOS7 EOL , ticket_status=closed, client=NovaData, priority=53, created=2024-07-03 14:39:07, last_txn_id=2305090>]

Client updates report (Requests)

06 Jan - 07 Feb

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-11 08:38:40.851226	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851332	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851346	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851355	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851370	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851381	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851388	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851399	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851410	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851416	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851423	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851429	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851436	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851443	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851449	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851455	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851461	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851468	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851474	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851480	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851487	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851494	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851500	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851506	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851512	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851519	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851526	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851533	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851540	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851546	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851552	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851559	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851566	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851572	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851579	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851585	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851592	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851598	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851604	xxx	./services/model.py:838
DEBUG	2026-07-11 08:38:40.851610	xxx	./services/model.py:838