Client updates report (Requests)

09 Dec - 10 Jan

RT	Client	Replies missed	Subject
53234	BD Group		Remove Blog Proxy For 1st Choice Formations
53015	Kahootz	06 Dec, 12 Dec, 26 Dec, 04 Jan	Server reboots for kernel patches
53073	OpenCorporates		MySQL Cluster Capacity Info
53009	Crystal Units		Lisec server switchover
53231	AskBio		Snapshots
52944	OpenCorporates		SW1 Switch Off
53070	Geograph		Geograph Cluster Upgrade
52945	eTherapeutics		Rip out Kiam at ETX
53226	OpenCorporates		OpenCorporates Gitlab upgrade 17.6.2
53056	Mad Dog Casting		Backup quota exceeded (Mad Dog Casting)
53087	OpenCorporates		MySQL Config Max Connections
53225	Crystal Units		FW: Fire wall maybe blocking these ports can you check
53093	OGT		Server maintenance
53081	Internal		Expiring GPG Key: Chris Boot
53183	ITC Compliance		IP Addresses
53248	Internal		Avon cluster: independent check
53108	ITC Compliance		Switch from BT DNS to Google DNS
52987	JaeVee		beta.jaevee.co.uk certificate not auto-renewing
53101	ITC Compliance		Office Infrastructure
53253	AskBio		Add Vera into Docker group
52678	Edinburgh University		DGX1 OS upgrade
53156	Crystal Units		Lisec reboot
53317	Internal		Weekly checks
53090	JISC		OpenAthens server patching
53236	OpenCorporates		New User artur.boltrukevich@opencorporates.com
53120	Sysdoc		Service connection & pipelines issues
53181	BD Group		Niko
53258	Internal		Weekly checks
53109	OpenCorporates		Please delete User
53265	OpenCorporates		Onboarding off boarding
53158	Kahootz		Kahootz kernel patches
49815	OpenCorporates		Premier support for Opensearch cluster
53349	Sylvera		Sylvera monthly backup check and tape swap
53332	OpenCorporates		Restore database in AWS
53223	Internal		Gitlab upgrades (17.6.2)
52980	Cirencester College		Manage Engine Agent install
53338	Internal		Weekly checks
53304	Kahootz	25 Dec	Xray borgmatic issue
53303	OpenCorporates		[##695579##] Move sql11 switch port
53319	OpenCorporates		jupyter1 puppet certificate renewal
53063	Top to Toe		Request to Enable 2FA for phpMyAdmin Access
53327	Internal		Update TPM
53340	Trident Honda		NTP
53346	Tusk IC		add user to group
53345	JISC		Velox Server Security Overview
53396	Internal		Gitlab upgrade (17.7.1)
53397	Geograph		Geograph Gitlab upgrade (17.7.1)
53335	eTherapeutics	07 Jan	ETX infra vpn tunnel
53374	Kahootz		Blocking external access to DNS on everything except Oscar
53387	Internal		Message - Chris \| Del Technologies \| 020 4534 1497
53399	OpenCorporates		OpenCorporates Gitlab upgrade 17.7.1
53398	eTherapeutics		ETX GitLab upgrade (17.7.1)
53367	ITC Compliance		Legacy deployments
53376	OpenCorporates		Network Segmentation
53382	Sysdoc		CORS error / network error
53097	BD Group		Disk filling up on ef-v5-node-1
53377	AskBio		mount R drive on skye
52908	eTherapeutics	22 Dec	Buckets being back up daily and weekly, possibly monthly
53324	OpenCorporates		Update MySQL Cluster setting
53025	AskBio		making prompt-test.askbio.com accessible
53051	Sysdoc		sysdoc/flightpath/tcl-system certificate expirations
53326	OpenCorporates	01 Jan	Quote for new VMs
53403	Mad Dog Casting		Client Mad Dog termination
52577	Gravytrain		Gravytrain Linux Support
53232	Cirencester College		Planned network switch upgrade: Saturday 14th December 18:00
53112	Internal		Technical leaving actions for Jonathan Wiltshire
53385	Reigate College		New Server
53169	OpenCorporates		Watchguard failover failure
53023	TCV		WordPress Upload Limit on Web4 (tcv.org.uk)
53227	eTherapeutics		ETX GitLab upgrade (17.6.2)
53224	Geograph		Geograph Gitlab upgrade (17.6.2)
52946	BD Group	10 Dec	independent check for web-1
53368	Ingeus		Ingeus: login to Azure
53354	OGT	26 Dec	Configure UPSes
53119	eTherapeutics		DGX A100 System Firmware Update Container Version 24.11.1 (dg1.etx.internal)
53121	OpenCorporates		Server Shutdown Request
53251	Trident Honda		Configure UPS for vmsvr1,2
53252	Cambridge Flow Solutions		J cluster access
53230	JISC		Asset inventory query
53373	Internal		Purge old client password records
53386	Cirencester College		Query: clone PG Database
53372	Internal		Weekly checks
53356	Internal		Quarterly Ouse Failover Test
51777	Quickline		24/7 support for 2x RADIUS and 2x Zabbix servers
53407	OpenCorporates		LDAP - Ben Ellis
53086	Top to Toe		Configure daily + hourly database backups to S3
53026	OpenCorporates		Percona Backup
53080	Global Brands		Expiring Certificates: VPN Users
53114	Internal		Weekly checks
53313	OpenCorporates		reboot compute11 / mysql update / ldap password reset
53358	Internal		Monthly certificate expiry check
52785	OpenCorporates	26 Dec	Outstanding monitoring issues: redis1
53312	ITC Compliance		Sage Server
51406	NovaData		Novadata CentOS7 EOL

git hash: master (9cdcf9a5)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.2.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	232.063 msec
System CPU time	8.503 msec
Total CPU time	240.566 msec
Elapsed time	397.726 msec
Context switches	247 voluntary, 326 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-01-10&start=2024-12-09
REMOTE_ADDR	10.42.13.21
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-01-10'
'start'	'2024-12-09'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2024, 12, 9), 'end': datetime.date(2025, 1, 10)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-01-10&start=2024-12-09' [GET]>
tickets	[<Ticket(id=4033, rt_number=53234, queue=Requests, subject=Remove Blog Proxy For 1st Choice Formations, ticket_status=closed, client=BD Group, priority=42, created=2024-12-13 16:13:34, last_txn_id=2262396>, <Ticket(id=3816, rt_number=53015, queue=Requests, subject=Server reboots for kernel patches, ticket_status=closed, client=Kahootz, priority=84, created=2024-11-28 15:37:50, last_txn_id=2271387>, <Ticket(id=3917, rt_number=53073, queue=Requests, subject=MySQL Cluster Capacity Info, ticket_status=closed, client=OpenCorporates, priority=72, created=2024-12-05 11:03:52, last_txn_id=2264310>, <Ticket(id=3794, rt_number=53009, queue=Requests, subject=Lisec server switchover, ticket_status=closed, client=Crystal Units, priority=74, created=2024-11-27 12:13:28, last_txn_id=2270759>, <Ticket(id=4030, rt_number=53231, queue=Requests, subject=Snapshots, ticket_status=closed, client=AskBio, priority=63, created=2024-12-13 14:46:28, last_txn_id=2263374>, <Ticket(id=3745, rt_number=52944, queue=Requests, subject=SW1 Switch Off, ticket_status=closed, client=OpenCorporates, priority=60, created=2024-11-21 11:46:26, last_txn_id=2262745>, <Ticket(id=3913, rt_number=53070, queue=Requests, subject=Geograph Cluster Upgrade, ticket_status=closed, client=Geograph, priority=45, created=2024-12-05 08:19:21, last_txn_id=2259258>, <Ticket(id=3747, rt_number=52945, queue=Requests, subject=Rip out Kiam at ETX, ticket_status=closed, client=eTherapeutics, priority=53, created=2024-11-21 12:35:06, last_txn_id=2291193>, <Ticket(id=4025, rt_number=53226, queue=Requests, subject=OpenCorporates Gitlab upgrade 17.6.2, ticket_status=closed, client=OpenCorporates, priority=60, created=2024-12-13 08:31:32, last_txn_id=2259058>, <Ticket(id=3894, rt_number=53056, queue=Requests, subject=Backup quota exceeded (Mad Dog Casting), ticket_status=closed, client=Mad Dog Casting, priority=41, created=2024-12-03 09:22:42, last_txn_id=2263671>, <Ticket(id=3932, rt_number=53087, queue=Requests, subject=MySQL Config Max Connections, ticket_status=closed, client=OpenCorporates, priority=70, created=2024-12-06 10:33:18, last_txn_id=2264233>, <Ticket(id=4024, rt_number=53225, queue=Requests, subject=FW: Fire wall maybe blocking these ports can you check, ticket_status=closed, client=Crystal Units, priority=64, created=2024-12-13 08:29:53, last_txn_id=2263873>, <Ticket(id=3938, rt_number=53093, queue=Requests, subject=Server maintenance, ticket_status=closed, client=OGT, priority=45, created=2024-12-06 14:56:53, last_txn_id=2264235>, <Ticket(id=3926, rt_number=53081, queue=Requests, subject=Expiring GPG Key: Chris Boot, ticket_status=closed, client=Internal, priority=67, created=2024-12-05 15:50:46, last_txn_id=2291191>, <Ticket(id=4014, rt_number=53183, queue=Requests, subject=IP Addresses, ticket_status=closed, client=ITC Compliance, priority=40, created=2024-12-12 12:12:01, last_txn_id=2291205>, <Ticket(id=4050, rt_number=53248, queue=Requests, subject=Avon cluster: independent check, ticket_status=closed, client=Internal, priority=41, created=2024-12-16 09:56:27, last_txn_id=2261255>, <Ticket(id=3953, rt_number=53108, queue=Requests, subject=Switch from BT DNS to Google DNS, ticket_status=closed, client=ITC Compliance, priority=61, created=2024-12-09 15:06:23, last_txn_id=2291209>, <Ticket(id=3763, rt_number=52987, queue=Requests, subject=beta.jaevee.co.uk certificate not auto-renewing, ticket_status=closed, client=JaeVee, priority=48, created=2024-11-26 09:41:13, last_txn_id=2288274>, <Ticket(id=3946, rt_number=53101, queue=Requests, subject=Office Infrastructure, ticket_status=closed, client=ITC Compliance, priority=64, created=2024-12-09 08:23:50, last_txn_id=2291214>, <Ticket(id=4055, rt_number=53253, queue=Requests, subject=Add Vera into Docker group, ticket_status=closed, client=AskBio, priority=40, created=2024-12-16 11:21:48, last_txn_id=2260426>, <Ticket(id=3748, rt_number=52678, queue=Requests, subject=DGX1 OS upgrade, ticket_status=closed, client=Edinburgh University, priority=54, created=2024-10-25 13:39:27, last_txn_id=2260931>, <Ticket(id=3986, rt_number=53156, queue=Requests, subject=Lisec reboot, ticket_status=closed, client=Crystal Units, priority=60, created=2024-12-10 15:44:55, last_txn_id=2291215>, <Ticket(id=4087, rt_number=53317, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=40, created=2024-12-24 00:00:04, last_txn_id=2264089>, <Ticket(id=3935, rt_number=53090, queue=Requests, subject=OpenAthens server patching, ticket_status=closed, client=JISC, priority=63, created=2024-12-06 10:42:31, last_txn_id=2257323>, <Ticket(id=4035, rt_number=53236, queue=Requests, subject=New User artur.boltrukevich@opencorporates.com, ticket_status=closed, client=OpenCorporates, priority=63, created=2024-12-13 17:07:24, last_txn_id=2270122>, <Ticket(id=3981, rt_number=53120, queue=Requests, subject=Service connection & pipelines issues, ticket_status=closed, client=Sysdoc, priority=40, created=2024-12-10 14:12:18, last_txn_id=2257617>, <Ticket(id=4012, rt_number=53181, queue=Requests, subject=Niko , ticket_status=closed, client=BD Group, priority=40, created=2024-12-12 09:38:47, last_txn_id=2291203>, <Ticket(id=4059, rt_number=53258, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=1, created=2024-12-17 00:00:06, last_txn_id=2261161>, <Ticket(id=3970, rt_number=53109, queue=Requests, subject=Please delete User, ticket_status=closed, client=OpenCorporates, priority=61, created=2024-12-09 17:25:27, last_txn_id=2256911>, <Ticket(id=4067, rt_number=53265, queue=Requests, subject=Onboarding off boarding, ticket_status=closed, client=OpenCorporates, priority=60, created=2024-12-18 10:10:25, last_txn_id=2270121>, <Ticket(id=3988, rt_number=53158, queue=Requests, subject=Kahootz kernel patches, ticket_status=closed, client=Kahootz, priority=66, created=2024-12-10 19:54:20, last_txn_id=2259188>, <Ticket(id=3766, rt_number=49815, queue=Requests, subject=Premier support for Opensearch cluster, ticket_status=closed, client=OpenCorporates, priority=95, created=2024-03-18 15:36:26, last_txn_id=2291211>, <Ticket(id=4143, rt_number=53349, queue=Requests, subject=Sylvera monthly backup check and tape swap, ticket_status=closed, client=Sylvera, priority=55, created=2025-01-03 00:00:06, last_txn_id=2265743>, <Ticket(id=4102, rt_number=53332, queue=Requests, subject=Restore database in AWS, ticket_status=closed, client=OpenCorporates, priority=76, created=2024-12-30 10:02:59, last_txn_id=2266914>, <Ticket(id=4022, rt_number=53223, queue=Requests, subject=Gitlab upgrades (17.6.2), ticket_status=closed, client=Internal, priority=40, created=2024-12-13 08:14:58, last_txn_id=2259172>, <Ticket(id=3781, rt_number=52980, queue=Requests, subject=Manage Engine Agent install, ticket_status=closed, client=Cirencester College, priority=61, created=2024-11-25 10:56:21, last_txn_id=2264349>, <Ticket(id=4126, rt_number=53338, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=1, created=2024-12-31 00:00:05, last_txn_id=2265216>, <Ticket(id=4074, rt_number=53304, queue=Requests, subject=Xray borgmatic issue, ticket_status=closed, client=Kahootz, priority=65, created=2024-12-19 11:22:37, last_txn_id=2265281>, <Ticket(id=4073, rt_number=53303, queue=Requests, subject=[##695579##] Move sql11 switch port, ticket_status=closed, client=OpenCorporates, priority=60, created=2024-12-19 11:19:11, last_txn_id=2262777>, <Ticket(id=4089, rt_number=53319, queue=Requests, subject=jupyter1 puppet certificate renewal, ticket_status=closed, client=OpenCorporates, priority=40, created=2024-12-24 09:45:41, last_txn_id=2264101>, <Ticket(id=3903, rt_number=53063, queue=Requests, subject=Request to Enable 2FA for phpMyAdmin Access, ticket_status=closed, client=Top to Toe, priority=54, created=2024-12-04 10:47:39, last_txn_id=2264351>, <Ticket(id=4097, rt_number=53327, queue=Requests, subject=Update TPM, ticket_status=closed, client=Internal, priority=40, created=2024-12-29 09:39:54, last_txn_id=2264982>, <Ticket(id=4129, rt_number=53340, queue=Requests, subject=NTP, ticket_status=closed, client=Trident Honda, priority=42, created=2024-12-31 12:07:53, last_txn_id=2265596>, <Ticket(id=4141, rt_number=53346, queue=Requests, subject=add user to group, ticket_status=closed, client=Tusk IC, priority=46, created=2025-01-02 15:48:40, last_txn_id=2266217>, <Ticket(id=4140, rt_number=53345, queue=Requests, subject=Velox Server Security Overview, ticket_status=closed, client=JISC, priority=64, created=2025-01-02 11:51:06, last_txn_id=2268415>, <Ticket(id=4197, rt_number=53396, queue=Requests, subject=Gitlab upgrade (17.7.1), ticket_status=closed, client=Internal, priority=40, created=2025-01-09 11:02:59, last_txn_id=2268423>, <Ticket(id=4198, rt_number=53397, queue=Requests, subject=Geograph Gitlab upgrade (17.7.1), ticket_status=closed, client=Geograph, priority=45, created=2025-01-09 11:07:42, last_txn_id=2268432>, <Ticket(id=4124, rt_number=53335, queue=Requests, subject=ETX infra vpn tunnel, ticket_status=closed, client=eTherapeutics, priority=52, created=2024-12-30 16:57:01, last_txn_id=2271294>, <Ticket(id=4171, rt_number=53374, queue=Requests, subject=Blocking external access to DNS on everything except Oscar, ticket_status=closed, client=Kahootz, priority=63, created=2025-01-07 09:53:24, last_txn_id=2271711>, <Ticket(id=4188, rt_number=53387, queue=Requests, subject=Message - Chris \| Del Technologies \| 020 4534 1497, ticket_status=rejected, client=Internal, priority=0, created=2025-01-08 15:49:20, last_txn_id=2267739>, <Ticket(id=4200, rt_number=53399, queue=Requests, subject=OpenCorporates Gitlab upgrade 17.7.1, ticket_status=closed, client=OpenCorporates, priority=46, created=2025-01-09 11:12:09, last_txn_id=2269080>, <Ticket(id=4199, rt_number=53398, queue=Requests, subject=ETX GitLab upgrade (17.7.1), ticket_status=closed, 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client=Reigate College, priority=46, created=2025-01-08 14:52:24, last_txn_id=2305929>, <Ticket(id=4000, rt_number=53169, queue=Requests, subject=Watchguard failover failure, ticket_status=closed, client=OpenCorporates, priority=63, created=2024-12-11 15:30:19, last_txn_id=2260513>, <Ticket(id=3837, rt_number=53023, queue=Requests, subject=WordPress Upload Limit on Web4 (tcv.org.uk), ticket_status=closed, client=TCV, priority=47, created=2024-11-29 11:46:00, last_txn_id=2256347>, <Ticket(id=4026, rt_number=53227, queue=Requests, subject=ETX GitLab upgrade (17.6.2), ticket_status=closed, client=eTherapeutics, priority=47, created=2024-12-13 08:41:13, last_txn_id=2260818>, <Ticket(id=4023, rt_number=53224, queue=Requests, subject=Geograph Gitlab upgrade (17.6.2), ticket_status=closed, client=Geograph, priority=45, created=2024-12-13 08:27:33, last_txn_id=2259159>, <Ticket(id=3751, rt_number=52946, queue=Requests, subject=independent check for web-1, ticket_status=closed, client=BD Group, priority=62, created=2024-11-21 13:17:56, last_txn_id=2278003>, <Ticket(id=4165, rt_number=53368, queue=Requests, subject=Ingeus: login to Azure, ticket_status=closed, client=Ingeus, priority=40, created=2025-01-06 14:28:16, last_txn_id=2282084>, <Ticket(id=4149, rt_number=53354, queue=Requests, subject=Configure UPSes, ticket_status=closed, client=OGT, priority=49, created=2024-10-23 11:24:48, last_txn_id=2293596>, <Ticket(id=3980, rt_number=53119, queue=Requests, subject=DGX A100 System Firmware Update Container Version 24.11.1 (dg1.etx.internal), ticket_status=closed, client=eTherapeutics, priority=64, created=2024-12-10 12:48:59, last_txn_id=2269771>, <Ticket(id=3982, rt_number=53121, queue=Requests, subject=Server Shutdown Request, ticket_status=closed, client=OpenCorporates, priority=93, created=2024-12-10 14:19:30, last_txn_id=2276908>, <Ticket(id=4053, rt_number=53251, queue=Requests, subject=Configure UPS for vmsvr1,2, ticket_status=closed, client=Trident Honda, priority=74, created=2024-12-16 10:34:52, last_txn_id=2272914>, <Ticket(id=4054, rt_number=53252, queue=Requests, subject=J cluster access, ticket_status=closed, client=Cambridge Flow Solutions, priority=60, created=2024-12-16 11:01:04, last_txn_id=2270438>, <Ticket(id=4029, rt_number=53230, queue=Requests, subject=Asset inventory query, ticket_status=closed, client=JISC, priority=64, created=2024-12-13 13:45:40, last_txn_id=2265520>, <Ticket(id=4169, rt_number=53373, queue=Requests, subject=Purge old client password records, ticket_status=closed, client=Internal, priority=44, created=2025-01-07 00:00:07, last_txn_id=2269107>, <Ticket(id=4187, rt_number=53386, queue=Requests, subject=Query: clone PG Database, ticket_status=closed, client=Cirencester College, priority=53, created=2025-01-08 15:17:50, last_txn_id=2277898>, <Ticket(id=4168, rt_number=53372, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=1, created=2025-01-07 00:00:06, last_txn_id=2267172>, 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rt_number=53080, queue=Requests, subject=Expiring Certificates: VPN Users, ticket_status=closed, client=Global Brands, priority=66, created=2024-12-05 15:42:25, last_txn_id=2291210>, <Ticket(id=3974, rt_number=53114, queue=Requests, subject=Weekly checks, ticket_status=closed, client=Internal, priority=1, created=2024-12-10 00:00:05, last_txn_id=2291212>, <Ticket(id=4082, rt_number=53313, queue=Requests, subject=reboot compute11 / mysql update / ldap password reset, ticket_status=closed, client=OpenCorporates, priority=61, created=2024-12-21 11:29:04, last_txn_id=2264123>, <Ticket(id=4152, rt_number=53358, queue=Requests, subject=Monthly certificate expiry check, ticket_status=closed, client=Internal, priority=66, created=2025-01-06 00:00:09, last_txn_id=2270414>, <Ticket(id=3786, rt_number=52785, queue=Requests, subject=Outstanding monitoring issues: redis1, ticket_status=closed, client=OpenCorporates, priority=81, created=2024-11-07 10:17:13, last_txn_id=2272602>, <Ticket(id=4081, rt_number=53312, queue=Requests, subject=Sage Server, ticket_status=closed, client=ITC Compliance, priority=40, created=2024-12-20 10:53:17, last_txn_id=2263099>, <Ticket(id=3762, rt_number=51406, queue=Requests, subject=Novadata CentOS7 EOL , ticket_status=closed, client=NovaData, priority=53, created=2024-07-03 14:39:07, last_txn_id=2305090>]

Client updates report (Requests)

09 Dec - 10 Jan

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-12 17:15:52.680095	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680179	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680198	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680212	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680225	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680248	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680261	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680271	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680280	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680286	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680293	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680299	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680306	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680324	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680332	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680338	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680344	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680351	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680356	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680362	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680368	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680374	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680380	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680396	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680403	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680410	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680416	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680422	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680429	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680435	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680441	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680447	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680453	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680470	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680477	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680484	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680490	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680496	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680502	xxx	./services/model.py:838
DEBUG	2026-07-12 17:15:52.680508	xxx	./services/model.py:838