Client updates report (Requests)

02 Jan

RT	Client	Replies missed	Subject
53015	Kahootz		Server reboots for kernel patches
53332	OpenCorporates		Restore database in AWS
53340	Trident Honda		NTP
53346	Tusk IC		add user to group
53345	JISC		Velox Server Security Overview
53335	eTherapeutics		ETX infra vpn tunnel
52908	eTherapeutics		Buckets being back up daily and weekly, possibly monthly
53326	OpenCorporates	01 Jan	Quote for new VMs
52577	Gravytrain		Gravytrain Linux Support
53112	Internal		Technical leaving actions for Jonathan Wiltshire
52946	BD Group		independent check for web-1
53354	OGT		Configure UPSes
53119	eTherapeutics		DGX A100 System Firmware Update Container Version 24.11.1 (dg1.etx.internal)
53121	OpenCorporates		Server Shutdown Request
53251	Trident Honda		Configure UPS for vmsvr1,2
53252	Cambridge Flow Solutions		J cluster access
53230	JISC		Asset inventory query
51777	Quickline		24/7 support for 2x RADIUS and 2x Zabbix servers
52785	OpenCorporates	31 Dec	Outstanding monitoring issues: redis1
51406	NovaData		Novadata CentOS7 EOL

git hash: master (11c9eb66)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.2	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.2	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.9	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.13.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.3.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	189.837 msec
System CPU time	2.978 msec
Total CPU time	192.815 msec
Elapsed time	216.037 msec
Context switches	148 voluntary, 10 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2025-01-02&start=2025-01-02
REMOTE_ADDR	10.42.13.21
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2025-01-02'
'start'	'2025-01-02'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2025, 1, 2), 'end': datetime.date(2025, 1, 2)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2025-01-02&start=2025-01-02' [GET]>
tickets	[<Ticket(id=3816, rt_number=53015, queue=Requests, subject=Server reboots for kernel patches, ticket_status=closed, client=Kahootz, priority=84, created=2024-11-28 15:37:50, last_txn_id=2271387>, <Ticket(id=4102, rt_number=53332, queue=Requests, subject=Restore database in AWS, ticket_status=closed, client=OpenCorporates, priority=76, created=2024-12-30 10:02:59, last_txn_id=2266914>, <Ticket(id=4129, rt_number=53340, queue=Requests, subject=NTP, ticket_status=closed, client=Trident Honda, priority=42, created=2024-12-31 12:07:53, last_txn_id=2265596>, <Ticket(id=4141, rt_number=53346, queue=Requests, subject=add user to group, ticket_status=closed, client=Tusk IC, priority=46, created=2025-01-02 15:48:40, last_txn_id=2266217>, <Ticket(id=4140, rt_number=53345, queue=Requests, subject=Velox Server Security Overview, ticket_status=closed, client=JISC, priority=64, created=2025-01-02 11:51:06, last_txn_id=2268415>, <Ticket(id=4124, rt_number=53335, queue=Requests, subject=ETX infra vpn tunnel, ticket_status=closed, client=eTherapeutics, priority=52, created=2024-12-30 16:57:01, last_txn_id=2271294>, <Ticket(id=3758, rt_number=52908, queue=Requests, subject=Buckets being back up daily and weekly, possibly monthly, ticket_status=closed, client=eTherapeutics, priority=51, created=2024-11-18 16:57:21, last_txn_id=2284426>, <Ticket(id=4096, rt_number=53326, queue=Requests, subject=Quote for new VMs, ticket_status=closed, client=OpenCorporates, priority=73, created=2024-12-27 14:43:31, last_txn_id=2280412>, <Ticket(id=3834, rt_number=52577, queue=Requests, subject=Gravytrain Linux Support, ticket_status=closed, client=Gravytrain, priority=53, created=2024-10-17 21:28:20, last_txn_id=2292520>, <Ticket(id=3973, rt_number=53112, queue=Requests, subject=Technical leaving actions for Jonathan Wiltshire , ticket_status=closed, client=Internal, priority=48, created=2024-12-09 17:39:34, last_txn_id=2295672>, <Ticket(id=3751, rt_number=52946, queue=Requests, subject=independent check for web-1, ticket_status=closed, client=BD Group, priority=62, created=2024-11-21 13:17:56, last_txn_id=2278003>, <Ticket(id=4149, rt_number=53354, queue=Requests, subject=Configure UPSes, ticket_status=closed, client=OGT, priority=49, created=2024-10-23 11:24:48, last_txn_id=2293596>, <Ticket(id=3980, rt_number=53119, queue=Requests, subject=DGX A100 System Firmware Update Container Version 24.11.1 (dg1.etx.internal), ticket_status=closed, client=eTherapeutics, priority=64, created=2024-12-10 12:48:59, last_txn_id=2269771>, <Ticket(id=3982, rt_number=53121, queue=Requests, subject=Server Shutdown Request, ticket_status=closed, client=OpenCorporates, priority=93, created=2024-12-10 14:19:30, last_txn_id=2276908>, <Ticket(id=4053, rt_number=53251, queue=Requests, subject=Configure UPS for vmsvr1,2, ticket_status=closed, client=Trident Honda, priority=74, created=2024-12-16 10:34:52, last_txn_id=2272914>, <Ticket(id=4054, rt_number=53252, queue=Requests, subject=J cluster access, ticket_status=closed, client=Cambridge Flow Solutions, priority=60, created=2024-12-16 11:01:04, last_txn_id=2270438>, <Ticket(id=4029, rt_number=53230, queue=Requests, subject=Asset inventory query, ticket_status=closed, client=JISC, priority=64, created=2024-12-13 13:45:40, last_txn_id=2265520>, <Ticket(id=3774, rt_number=51777, queue=Requests, subject=24/7 support for 2x RADIUS and 2x Zabbix servers, ticket_status=closed, client=Quickline, priority=53, created=2024-08-13 12:33:10, last_txn_id=2284129>, <Ticket(id=3786, rt_number=52785, queue=Requests, subject=Outstanding monitoring issues: redis1, ticket_status=closed, client=OpenCorporates, priority=81, created=2024-11-07 10:17:13, last_txn_id=2272602>, <Ticket(id=3762, rt_number=51406, queue=Requests, subject=Novadata CentOS7 EOL , ticket_status=closed, client=NovaData, priority=53, created=2024-07-03 14:39:07, last_txn_id=2305090>]

Client updates report (Requests)

02 Jan

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-14 01:50:24.551397	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551449	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551458	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551464	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551470	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551475	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551480	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551484	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551489	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551494	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551498	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551502	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551507	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551512	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551517	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551521	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551526	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551530	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551535	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551539	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551544	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551549	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551553	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551558	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551562	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551567	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551571	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551575	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551589	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551596	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551601	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551605	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551610	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551615	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551620	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551625	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551630	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551635	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551640	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551644	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551649	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551654	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551658	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551663	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551668	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551673	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551682	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551689	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551695	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551699	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551704	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551709	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551713	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551718	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551723	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551728	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551732	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551737	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551742	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551747	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551752	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551756	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551760	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551765	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551769	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551774	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551779	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551783	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551788	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551798	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551804	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551809	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551814	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551819	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551824	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551828	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551833	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551839	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551844	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551849	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551858	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551865	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551870	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551875	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551879	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551884	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551889	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551893	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551898	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551903	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551908	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551913	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551917	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551923	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551927	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551932	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551941	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551947	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551952	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551957	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551962	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551967	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551972	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551977	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551982	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551987	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551992	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.551997	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.552002	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.552008	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.552014	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.552019	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.552023	xxx	./services/model.py:838
DEBUG	2026-07-14 01:50:24.552028	xxx	./services/model.py:838
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