Client updates report (Requests)

16 Dec

RT	Client	Replies missed	Subject
53009	Crystal Units		Lisec server switchover
52678	Edinburgh University		DGX1 OS upgrade
53121	OpenCorporates		Server Shutdown Request
53073	OpenCorporates		MySQL Cluster Capacity Info
53025	AskBio		making prompt-test.askbio.com accessible
53051	Sysdoc		sysdoc/flightpath/tcl-system certificate expirations
53252	Cambridge Flow Solutions		J cluster access
52785	OpenCorporates		Outstanding monitoring issues: redis1
52980	Cirencester College		Manage Engine Agent install
53087	OpenCorporates		MySQL Config Max Connections
53063	Top to Toe		Request to Enable 2FA for phpMyAdmin Access
53234	BD Group		Remove Blog Proxy For 1st Choice Formations
52944	OpenCorporates		SW1 Switch Off
52946	BD Group		independent check for web-1
52908	eTherapeutics		Buckets being back up daily and weekly, possibly monthly
51777	Quickline		24/7 support for 2x RADIUS and 2x Zabbix servers
53093	OGT		Server maintenance
53251	Trident Honda		Configure UPS for vmsvr1,2
53015	Kahootz	12 Dec	Server reboots for kernel patches
52577	Gravytrain		Gravytrain Linux Support
53097	BD Group		Disk filling up on ef-v5-node-1
53354	OGT		Configure UPSes
53056	Mad Dog Casting		Backup quota exceeded (Mad Dog Casting)
53112	Internal		Technical leaving actions for Jonathan Wiltshire
53230	JISC		Asset inventory query
53225	Crystal Units		FW: Fire wall maybe blocking these ports can you check
53227	eTherapeutics		ETX GitLab upgrade (17.6.2)
53231	AskBio		Snapshots
53232	Cirencester College		Planned network switch upgrade: Saturday 14th December 18:00
53236	OpenCorporates		New User artur.boltrukevich@opencorporates.com
53169	OpenCorporates		Watchguard failover failure
53248	Internal		Avon cluster: independent check
53253	AskBio		Add Vera into Docker group
53119	eTherapeutics		DGX A100 System Firmware Update Container Version 24.11.1 (dg1.etx.internal)
51406	NovaData		Novadata CentOS7 EOL

git hash: master (47a0cfd0)

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.3.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.12.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.20.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.33.1	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.49	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260408	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	108.816 msec
System CPU time	0.000 msec
Total CPU time	108.816 msec
Elapsed time	174.295 msec
Context switches	118 voluntary, 142 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2024-12-16&start=2024-12-16
REMOTE_ADDR	10.42.13.112
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.3.0

Variable	Value
'end'	'2024-12-16'
'start'	'2024-12-16'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Requests)', 'start': datetime.date(2024, 12, 16), 'end': datetime.date(2024, 12, 16)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Requests?end=2024-12-16&start=2024-12-16' [GET]>
tickets	[<Ticket(id=3794, rt_number=53009, queue=Requests, subject=Lisec server switchover, ticket_status=closed, client=Crystal Units, priority=74, created=2024-11-27 12:13:28, last_txn_id=2270759>, <Ticket(id=3748, rt_number=52678, queue=Requests, subject=DGX1 OS upgrade, ticket_status=closed, client=Edinburgh University, priority=54, created=2024-10-25 13:39:27, last_txn_id=2260931>, <Ticket(id=3982, rt_number=53121, queue=Requests, subject=Server Shutdown Request, ticket_status=closed, client=OpenCorporates, priority=93, created=2024-12-10 14:19:30, last_txn_id=2276908>, <Ticket(id=3917, rt_number=53073, queue=Requests, subject=MySQL Cluster Capacity Info, ticket_status=closed, client=OpenCorporates, priority=72, created=2024-12-05 11:03:52, last_txn_id=2264310>, <Ticket(id=3852, rt_number=53025, queue=Requests, subject=making prompt-test.askbio.com accessible, ticket_status=closed, client=AskBio, priority=73, created=2024-11-29 16:00:11, last_txn_id=2261675>, <Ticket(id=3887, rt_number=53051, queue=Requests, subject=sysdoc/flightpath/tcl-system certificate expirations, ticket_status=closed, client=Sysdoc, priority=55, created=2024-12-02 12:03:39, last_txn_id=2262098>, <Ticket(id=4054, rt_number=53252, queue=Requests, subject=J cluster access, ticket_status=closed, client=Cambridge Flow Solutions, priority=60, created=2024-12-16 11:01:04, last_txn_id=2270438>, <Ticket(id=3786, rt_number=52785, queue=Requests, subject=Outstanding monitoring issues: redis1, ticket_status=closed, client=OpenCorporates, priority=81, created=2024-11-07 10:17:13, last_txn_id=2272602>, <Ticket(id=3781, rt_number=52980, queue=Requests, subject=Manage Engine Agent install, ticket_status=closed, client=Cirencester College, priority=61, created=2024-11-25 10:56:21, last_txn_id=2264349>, <Ticket(id=3932, rt_number=53087, queue=Requests, subject=MySQL Config Max Connections, ticket_status=closed, client=OpenCorporates, priority=70, created=2024-12-06 10:33:18, last_txn_id=2264233>, <Ticket(id=3903, rt_number=53063, queue=Requests, subject=Request to Enable 2FA for phpMyAdmin Access, ticket_status=closed, client=Top to Toe, priority=54, created=2024-12-04 10:47:39, last_txn_id=2264351>, <Ticket(id=4033, rt_number=53234, queue=Requests, subject=Remove Blog Proxy For 1st Choice Formations, ticket_status=closed, client=BD Group, priority=42, created=2024-12-13 16:13:34, last_txn_id=2262396>, <Ticket(id=3745, rt_number=52944, queue=Requests, subject=SW1 Switch Off, ticket_status=closed, client=OpenCorporates, priority=60, created=2024-11-21 11:46:26, last_txn_id=2262745>, <Ticket(id=3751, rt_number=52946, queue=Requests, subject=independent check for web-1, ticket_status=closed, client=BD Group, priority=62, created=2024-11-21 13:17:56, last_txn_id=2278003>, <Ticket(id=3758, rt_number=52908, queue=Requests, subject=Buckets being back up daily and weekly, possibly monthly, ticket_status=closed, client=eTherapeutics, priority=51, created=2024-11-18 16:57:21, last_txn_id=2284426>, <Ticket(id=3774, rt_number=51777, queue=Requests, subject=24/7 support for 2x RADIUS and 2x Zabbix servers, ticket_status=closed, client=Quickline, priority=53, created=2024-08-13 12:33:10, last_txn_id=2284129>, <Ticket(id=3938, rt_number=53093, queue=Requests, subject=Server maintenance, ticket_status=closed, client=OGT, priority=45, created=2024-12-06 14:56:53, last_txn_id=2264235>, <Ticket(id=4053, rt_number=53251, queue=Requests, subject=Configure UPS for vmsvr1,2, ticket_status=closed, client=Trident Honda, priority=74, created=2024-12-16 10:34:52, last_txn_id=2272914>, <Ticket(id=3816, rt_number=53015, queue=Requests, subject=Server reboots for kernel patches, ticket_status=closed, client=Kahootz, priority=84, created=2024-11-28 15:37:50, last_txn_id=2271387>, <Ticket(id=3834, rt_number=52577, queue=Requests, subject=Gravytrain Linux Support, ticket_status=closed, client=Gravytrain, priority=53, created=2024-10-17 21:28:20, last_txn_id=2292520>, <Ticket(id=3942, rt_number=53097, queue=Requests, subject=Disk filling up on ef-v5-node-1, ticket_status=closed, client=BD Group, priority=75, created=2024-12-08 03:17:23, last_txn_id=2278920>, <Ticket(id=4149, rt_number=53354, queue=Requests, subject=Configure UPSes, ticket_status=closed, client=OGT, priority=49, created=2024-10-23 11:24:48, last_txn_id=2293596>, <Ticket(id=3894, rt_number=53056, queue=Requests, subject=Backup quota exceeded (Mad Dog Casting), ticket_status=closed, client=Mad Dog Casting, priority=41, created=2024-12-03 09:22:42, last_txn_id=2263671>, <Ticket(id=3973, rt_number=53112, queue=Requests, subject=Technical leaving actions for Jonathan Wiltshire , ticket_status=closed, client=Internal, priority=48, created=2024-12-09 17:39:34, last_txn_id=2295672>, <Ticket(id=4029, rt_number=53230, queue=Requests, subject=Asset inventory query, ticket_status=closed, client=JISC, priority=64, created=2024-12-13 13:45:40, last_txn_id=2265520>, <Ticket(id=4024, rt_number=53225, queue=Requests, subject=FW: Fire wall maybe blocking these ports can you check, ticket_status=closed, client=Crystal Units, priority=64, created=2024-12-13 08:29:53, last_txn_id=2263873>, <Ticket(id=4026, rt_number=53227, queue=Requests, subject=ETX GitLab upgrade (17.6.2), ticket_status=closed, client=eTherapeutics, priority=47, created=2024-12-13 08:41:13, last_txn_id=2260818>, <Ticket(id=4030, rt_number=53231, queue=Requests, subject=Snapshots, ticket_status=closed, client=AskBio, priority=63, created=2024-12-13 14:46:28, last_txn_id=2263374>, <Ticket(id=4031, rt_number=53232, queue=Requests, subject=Planned network switch upgrade: Saturday 14th December 18:00, ticket_status=closed, client=Cirencester College, priority=41, created=2024-12-13 15:37:00, last_txn_id=2260596>, <Ticket(id=4035, rt_number=53236, queue=Requests, subject=New User artur.boltrukevich@opencorporates.com, ticket_status=closed, client=OpenCorporates, priority=63, created=2024-12-13 17:07:24, last_txn_id=2270122>, <Ticket(id=4000, rt_number=53169, queue=Requests, subject=Watchguard failover failure, ticket_status=closed, client=OpenCorporates, priority=63, created=2024-12-11 15:30:19, last_txn_id=2260513>, <Ticket(id=4050, rt_number=53248, queue=Requests, subject=Avon cluster: independent check, ticket_status=closed, client=Internal, priority=41, created=2024-12-16 09:56:27, last_txn_id=2261255>, <Ticket(id=4055, rt_number=53253, queue=Requests, subject=Add Vera into Docker group, ticket_status=closed, client=AskBio, priority=40, created=2024-12-16 11:21:48, last_txn_id=2260426>, <Ticket(id=3980, rt_number=53119, queue=Requests, subject=DGX A100 System Firmware Update Container Version 24.11.1 (dg1.etx.internal), ticket_status=closed, client=eTherapeutics, priority=64, created=2024-12-10 12:48:59, last_txn_id=2269771>, <Ticket(id=3762, rt_number=51406, queue=Requests, subject=Novadata CentOS7 EOL , ticket_status=closed, client=NovaData, priority=53, created=2024-07-03 14:39:07, last_txn_id=2305090>]

Client updates report (Requests)

16 Dec

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-04-10 11:37:34.261754	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.261943	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.261956	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.261965	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.261972	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.261978	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.261985	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.261991	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.261997	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262002	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262009	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262015	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262021	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262028	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262034	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262068	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262077	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262084	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262090	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262096	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262103	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262109	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262115	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262121	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262128	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262144	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262151	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262157	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262165	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262170	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262176	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262182	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262187	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262194	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262201	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262207	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262213	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262219	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262225	xxx	./services/model.py:838
DEBUG	2026-04-10 11:37:34.262231	xxx	./services/model.py:838