KPI Report

RT	Client	Replies missed	Subject
55627	Internal		TCL branded mugs
55644	Internal		Exam dates for Red Hat certifications

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.1.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	97.579 msec
System CPU time	7.441 msec
Total CPU time	105.020 msec
Elapsed time	121.029 msec
Context switches	35 voluntary, 4 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-03-20&start=2026-03-20
REMOTE_ADDR	10.42.58.148
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.1.0

View Function	kwargs
app.views.ops_reports.client_updates_report_drilldown	queue=Purchasing

Variable	Value
'end'	'2026-03-20'
'start'	'2026-03-20'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Purchasing)', 'start': datetime.date(2026, 3, 20), 'end': datetime.date(2026, 3, 20)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Purchasing?end=2026-03-20&start=2026-03-20' [GET]>
tickets	[<Ticket(id=6286, rt_number=55627, queue=Purchasing, subject=TCL branded mugs, ticket_status=open, client=Internal, priority=0, created=2025-08-12 13:20:44, last_txn_id=0>, <Ticket(id=6303, rt_number=55644, queue=Purchasing, subject=Exam dates for Red Hat certifications, ticket_status=stalled, client=Internal, priority=0, created=2025-08-13 17:32:07, last_txn_id=0>]

Level	Time	Message	Location
DEBUG	2026-03-21 18:35:47.837651	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837766	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837780	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837789	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837796	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837803	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837809	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837815	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837820	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837825	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837831	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837836	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837841	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837850	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837857	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837863	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837868	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837874	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837879	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837884	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837890	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837895	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837901	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837906	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837913	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837918	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837923	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837929	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837933	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837941	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837947	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837953	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837958	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837963	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837968	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837973	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837978	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837983	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837988	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837993	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.837998	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838003	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838009	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838015	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838020	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838027	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838032	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838037	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838042	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838047	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838052	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838058	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838063	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838070	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838081	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838087	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838093	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838098	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838104	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838109	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838114	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838119	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838124	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838129	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838134	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838139	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838144	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838149	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838154	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838159	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838166	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838170	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838175	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838182	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838187	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838193	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838198	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838205	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838210	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838215	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838220	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838225	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838230	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838235	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838240	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838245	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838250	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838255	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838270	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838277	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838283	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838288	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838293	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838298	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838302	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838307	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838314	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838319	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838324	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838329	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838334	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838341	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838346	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838353	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838358	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838364	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838369	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838374	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838380	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838385	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838390	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838395	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838399	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838405	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838410	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838415	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838420	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838425	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838432	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838437	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838442	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838449	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838454	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838459	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838464	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838469	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838474	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838479	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838484	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838490	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838495	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838500	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838505	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838512	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838517	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838522	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838527	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838531	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838537	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838542	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838547	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838552	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838557	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838561	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838566	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838571	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838576	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838583	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838588	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838596	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838601	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838606	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838610	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838615	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838620	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838625	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838630	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838635	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838640	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838645	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:47.838650	xxx	./services/model.py:838
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DEBUG	2026-03-21 18:35:47.838660	xxx	./services/model.py:838
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DEBUG

2026-03-21 18:35:47.837651

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DEBUG

2026-03-21 18:35:47.837780

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2026-03-21 18:35:47.837796

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DEBUG

2026-03-21 18:35:47.837809

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2026-03-21 18:35:47.837820

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2026-03-21 18:35:47.837831

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DEBUG

2026-03-21 18:35:47.837841

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DEBUG

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