KPI Report

RT	Client	Replies missed	Subject
55627	Internal		TCL branded mugs
55644	Internal		Exam dates for Red Hat certifications

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.1.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	34.331 msec
System CPU time	0.408 msec
Total CPU time	34.739 msec
Elapsed time	49.060 msec
Context switches	33 voluntary, 1 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-03-18&start=2026-03-18
REMOTE_ADDR	10.42.13.18
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.1.0

View Function	kwargs
app.views.ops_reports.client_updates_report_drilldown	queue=Purchasing

Variable	Value
'end'	'2026-03-18'
'start'	'2026-03-18'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Purchasing)', 'start': datetime.date(2026, 3, 18), 'end': datetime.date(2026, 3, 18)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Purchasing?end=2026-03-18&start=2026-03-18' [GET]>
tickets	[<Ticket(id=6286, rt_number=55627, queue=Purchasing, subject=TCL branded mugs, ticket_status=open, client=Internal, priority=0, created=2025-08-12 13:20:44, last_txn_id=0>, <Ticket(id=6303, rt_number=55644, queue=Purchasing, subject=Exam dates for Red Hat certifications, ticket_status=stalled, client=Internal, priority=0, created=2025-08-13 17:32:07, last_txn_id=0>]

Level	Time	Message	Location
DEBUG	2026-03-21 18:42:58.279577	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279648	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279666	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279689	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279705	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279719	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279730	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279741	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279753	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279763	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279774	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279784	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279794	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279804	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279816	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279826	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279836	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279847	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279859	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279869	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279879	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279890	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279900	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279911	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279921	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279932	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279943	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279953	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279963	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279972	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279982	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.279992	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280001	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280011	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280022	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280032	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280042	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280053	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280063	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280073	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280084	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280096	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280107	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280117	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280128	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280139	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280150	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280162	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280174	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280185	xxx	./services/model.py:838
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DEBUG	2026-03-21 18:42:58.280207	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280218	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280229	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280240	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280250	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280261	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280271	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280282	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280293	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280304	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280315	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280325	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280336	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280346	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280357	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280368	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280378	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280389	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280399	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280410	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280421	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280431	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280442	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280520	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280534	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280545	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280557	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280566	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280577	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280587	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280599	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280610	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280622	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280634	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280646	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280658	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280670	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280687	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280700	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280711	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280721	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280729	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280741	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280751	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280760	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280770	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280779	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280789	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280799	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280810	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280821	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280831	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280843	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280853	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280863	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280874	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280885	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280896	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280908	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280919	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280929	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280940	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280950	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280960	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280970	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280981	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280990	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.280999	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281009	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281020	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281030	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281039	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281049	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281059	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281069	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281078	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281088	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281098	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281109	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281120	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281131	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281140	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281149	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281157	xxx	./services/model.py:838
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DEBUG	2026-03-21 18:42:58.281177	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281187	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281198	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281207	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281218	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281228	xxx	./services/model.py:838
DEBUG	2026-03-21 18:42:58.281237	xxx	./services/model.py:838
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DEBUG

2026-03-21 18:42:58.279577

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2026-03-21 18:42:58.279666

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2026-03-21 18:42:58.279705

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2026-03-21 18:42:58.279730

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2026-03-21 18:42:58.279753

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2026-03-21 18:42:58.279774

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2026-03-21 18:42:58.279794

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2026-03-21 18:42:58.279816

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Client updates report (Purchasing)

18 Mar

Versions

Installed Packages

Resource Usage

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Request Vars

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COOKIES Variables

SESSION Variables

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client_updates_report_drilldown.html

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