KPI Report

RT	Client	Replies missed	Subject
55627	Internal		TCL branded mugs
55644	Internal		Exam dates for Red Hat certifications

Package	Version	Homepage	Summary
alchemical	1.0.2	None	Modern SQLAlchemy simplified
alembic	1.18.4	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.12.1	None	High-level concurrency and networking framework on top of asyncio or Trio
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.2.25	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.6	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.3.1	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.2.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.2.2	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.8	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.3.2	None	Lightweight in-process concurrent programming
gunicorn	25.1.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.11	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.11.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.19.2	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.8.1	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.10	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.1	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	1.19.1	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.0	None	Core utilities for Python packages
parso	0.8.6	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.0.4	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.4.1	https://github.com/aio-libs/propcache	Accelerated property cache
psycopg	3.3.3	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.3	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.12.5	None	Data validation using Python type hints
pydantic_core	2.41.5	https://github.com/pydantic/pydantic-core	Core functionality for Pydantic validation and serialization
Pygments	2.19.2	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.1.post1	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.32.5	https://requests.readthedocs.io	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.6.0	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.48	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.12	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.0	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.14.3	None	Traitlets Python configuration system
types-pytz	2026.1.1.20260304	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.15.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.6.3	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.6.0	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.6	None	The comprehensive WSGI web application library.
WTForms	3.2.1	None	Form validation and rendering for Python web development.
yarl	1.23.0	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	59.141 msec
System CPU time	0.291 msec
Total CPU time	59.432 msec
Elapsed time	76.535 msec
Context switches	34 voluntary, 5 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-03-17&start=2026-03-17
REMOTE_ADDR	10.42.58.148
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/25.1.0

View Function	kwargs
app.views.ops_reports.client_updates_report_drilldown	queue=Purchasing

Variable	Value
'end'	'2026-03-17'
'start'	'2026-03-17'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Purchasing)', 'start': datetime.date(2026, 3, 17), 'end': datetime.date(2026, 3, 17)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Purchasing?end=2026-03-17&start=2026-03-17' [GET]>
tickets	[<Ticket(id=6286, rt_number=55627, queue=Purchasing, subject=TCL branded mugs, ticket_status=open, client=Internal, priority=0, created=2025-08-12 13:20:44, last_txn_id=0>, <Ticket(id=6303, rt_number=55644, queue=Purchasing, subject=Exam dates for Red Hat certifications, ticket_status=stalled, client=Internal, priority=0, created=2025-08-13 17:32:07, last_txn_id=0>]

Level	Time	Message	Location
DEBUG	2026-03-21 18:35:17.904055	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904112	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904125	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904133	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904141	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904148	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904155	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904161	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904168	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904175	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904181	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904190	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904201	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904210	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904219	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904229	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904239	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904246	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904254	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904261	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904268	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904275	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904282	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904288	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904295	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904302	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904308	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904315	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904322	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904328	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904335	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904343	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904370	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904382	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904391	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904401	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904410	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904421	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904431	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904440	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904568	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904586	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904595	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904602	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904610	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904618	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904625	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904634	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904642	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904649	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904656	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904662	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904669	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904686	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904696	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904702	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904709	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904715	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904722	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904728	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904735	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904742	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904749	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904756	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904762	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904770	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904777	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904784	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904792	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904800	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904807	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904815	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904822	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904829	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904836	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904843	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904850	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904859	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904865	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904872	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904879	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904885	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904892	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904899	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904906	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904912	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904918	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904924	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904931	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904938	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904945	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904951	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904958	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904965	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904971	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904978	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904984	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904990	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.904997	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905004	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905011	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905018	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905024	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905030	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905036	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905043	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905049	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905056	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905062	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905069	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905077	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905087	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905096	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905105	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905115	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905122	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905128	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905135	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905141	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905148	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905154	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905161	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905167	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905178	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905188	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905197	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905203	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905210	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905217	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905224	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905230	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905237	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905244	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905252	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905263	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905272	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905280	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905287	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905293	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905300	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905306	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905313	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905319	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905326	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905335	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905345	xxx	./services/model.py:838
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DEBUG	2026-03-21 18:35:17.905419	xxx	./services/model.py:838
DEBUG	2026-03-21 18:35:17.905429	xxx	./services/model.py:838
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DEBUG	2026-03-21 18:35:17.905444	xxx	./services/model.py:838
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DEBUG

2026-03-21 18:35:17.904055

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DEBUG

2026-03-21 18:35:17.904125

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2026-03-21 18:35:17.904141

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DEBUG

2026-03-21 18:35:17.904155

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2026-03-21 18:35:17.904168

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Client updates report (Purchasing)

17 Mar

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client_updates_report_drilldown.html

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