Client updates report (Incidents)

08 Jun

RT	Client	Replies missed	Subject
58439	Rotastat		Server Connection
58441	OGT		CRITICAL: NRPE Disk: All Disks on basil.internal.ogtip.com
58433	BD Group		CRITICAL: HTTP: my.eacbs.com HTTP on ef-v5-nodes.c.ef-platform.internal
58444	Reigate College		rc-mss.reigate.ac.uk volume expansion
58412	OGT	06 Jun	rodney: /srv/department and /srv/projects filling up
58448	Internal		Check for Security Notices and System Updates
58450	Internal		Server with excess backups and no quota
58115	OGT		Linux vulnerability: Copy fail (CVE-2026-31431)
58452	AskBio		Storage in /usr/local on rtp-promptdv-01
58454	OGT		CRITICAL: NRPE Disk: All Disks on mickey.internal.ogtip.com
58437	AskBio		Pyenv issue

git hash: master (f521b466)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	26.139 msec
System CPU time	3.660 msec
Total CPU time	29.799 msec
Elapsed time	51.401 msec
Context switches	26 voluntary, 48 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-06-08&start=2026-06-08
REMOTE_ADDR	10.42.140.166
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-06-08'
'start'	'2026-06-08'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Incidents)', 'start': datetime.date(2026, 6, 8), 'end': datetime.date(2026, 6, 8)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Incidents?end=2026-06-08&start=2026-06-08' [GET]>
tickets	[<Ticket(id=8853, rt_number=58439, queue=Incidents, subject=Server Connection, ticket_status=resolved, client=Rotastat, priority=44, created=2026-06-04 14:36:09, last_txn_id=0>, <Ticket(id=8855, rt_number=58441, queue=Incidents, subject=CRITICAL: NRPE Disk: All Disks on basil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=22, created=2026-06-04 15:15:13, last_txn_id=0>, <Ticket(id=8847, rt_number=58433, queue=Incidents, subject=CRITICAL: HTTP: my.eacbs.com HTTP on ef-v5-nodes.c.ef-platform.internal, ticket_status=closed, client=BD Group, priority=52, created=2026-06-04 09:51:31, last_txn_id=0>, <Ticket(id=8858, rt_number=58444, queue=Incidents, subject=rc-mss.reigate.ac.uk volume expansion, ticket_status=closed, client=Reigate College, priority=41, created=2026-06-05 09:09:41, last_txn_id=0>, <Ticket(id=8826, rt_number=58412, queue=Incidents, subject=rodney: /srv/department and /srv/projects filling up, ticket_status=closed, client=OGT, priority=42, created=2026-06-02 13:08:28, last_txn_id=0>, <Ticket(id=8862, rt_number=58448, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-06-08 00:00:04, last_txn_id=0>, <Ticket(id=8864, rt_number=58450, queue=Incidents, subject=Server with excess backups and no quota, ticket_status=resolved, client=Internal, priority=53, created=2026-06-08 09:35:05, last_txn_id=0>, <Ticket(id=8465, rt_number=58115, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=resolved, client=OGT, priority=76, created=2026-04-30 10:02:21, last_txn_id=2514298>, <Ticket(id=8866, rt_number=58452, queue=Incidents, subject=Storage in /usr/local on rtp-promptdv-01, ticket_status=closed, client=AskBio, priority=71, created=2026-06-08 10:14:06, last_txn_id=0>, <Ticket(id=8868, rt_number=58454, queue=Incidents, subject=CRITICAL: NRPE Disk: All Disks on mickey.internal.ogtip.com, ticket_status=closed, client=OGT, priority=1, created=2026-06-08 14:01:06, last_txn_id=0>, <Ticket(id=8851, rt_number=58437, queue=Incidents, subject=Pyenv issue, ticket_status=closed, client=AskBio, priority=62, created=2026-06-04 13:31:53, last_txn_id=0>]

Client updates report (Incidents)

08 Jun

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-07 01:05:22.341591	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341638	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341650	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341658	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341665	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341671	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341678	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341684	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341690	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341696	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341702	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341708	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341714	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341720	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341726	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341732	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341738	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341744	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341750	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341757	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341763	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341769	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341775	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341780	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341787	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341793	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341799	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341805	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341812	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341819	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341826	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341833	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341839	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341845	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341851	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341857	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341863	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341869	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341875	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341881	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341887	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341893	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341898	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341904	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341910	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341916	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341922	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341927	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341933	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341938	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341944	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341950	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341956	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341962	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341968	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341974	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341980	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341986	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341991	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.341998	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342003	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342009	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342015	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342021	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342026	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342032	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342038	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342044	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342050	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342055	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342061	xxx	./services/model.py:838
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DEBUG	2026-07-07 01:05:22.342084	xxx	./services/model.py:838
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DEBUG	2026-07-07 01:05:22.342096	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342102	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342108	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342114	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342119	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342126	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342132	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342138	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342144	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342150	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342155	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342161	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342167	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342173	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342179	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342185	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342191	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342197	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342203	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342209	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342214	xxx	./services/model.py:838
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DEBUG	2026-07-07 01:05:22.342227	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342232	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342238	xxx	./services/model.py:838
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DEBUG	2026-07-07 01:05:22.342250	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342256	xxx	./services/model.py:838
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DEBUG	2026-07-07 01:05:22.342322	xxx	./services/model.py:838
DEBUG	2026-07-07 01:05:22.342327	xxx	./services/model.py:838