Client updates report (Incidents)

11 May - 15 May

RT	Client	Replies missed	Subject
58226	Internal		Check for Security Notices and System Updates
58244	TCV		web4/mis.tcv.org.uk /boot volume filling up
58220	Internal		icinga error
58214	Midnight Hax		fw.midnighthax.com volume usage /boot
58219	Internal		Check for Security Notices and System Updates
58132	Sucden		Linux kernel security update (CVE-2026-31431)
58213	OGT		CRITICAL: System Health: Log Rotation on basil.internal.ogtip.com
58224	AskBio		Cristina
58117	Reigate College		Linux vulnerability: Copy fail (CVE-2026-31431)
58247	Internal		Check for Security Notices and System Updates
58225	AskBio		rtp-promptdv-01 is down
58193	Internal		dirtyfrag exploit
58251	OGT		basil.internal.ogtip.com volume usage /data
58217	OGT		DOWN: damien.internal.ogtip.com
58205	AskBio		Storage alert: /home on talisker.synpromics.com
58100	Econic Bio		Linux vulnerability: Copy fail (CVE-2026-31431)
58124	TCV		Linux vulnerability: Copy fail (CVE-2026-31431)
58229	Tangram		CRITICAL: System Health: Systemd State on dgx1.internal.etherapeutics.co.uk
58257	OGT		blaney.internal.ogtip.com tomcat cron failure
58230	AskBio		Backup failure on macleod.synpromics.com
58228	Gravytrain		Certbot failed on app.prod.qs1.grvytrn.co.uk
58255	Lantech		ClamAV warnings this morning (15/05/2026)
58155	Quickline	06 May	aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days
58091	Internal	12 May	CRITICAL: Backups: Backup to woodlands.midnighthax.com on mersey.tiger-computing.co.uk
58212	Internal		Check for Security Notices and System Updates
58110	Lantech	09 May	Linux vulnerability: Copy fail (CVE-2026-31431)
58115	OGT		Linux vulnerability: Copy fail (CVE-2026-31431)

git hash: master (45d950f7)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	44.115 msec
System CPU time	2.773 msec
Total CPU time	46.888 msec
Elapsed time	88.203 msec
Context switches	51 voluntary, 33 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-05-15&start=2026-05-11
REMOTE_ADDR	10.42.140.166
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-05-15'
'start'	'2026-05-11'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Incidents)', 'start': datetime.date(2026, 5, 11), 'end': datetime.date(2026, 5, 15)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Incidents?end=2026-05-15&start=2026-05-11' [GET]>
tickets	[<Ticket(id=8608, rt_number=58226, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-05-13 00:00:03, last_txn_id=0>, <Ticket(id=8626, rt_number=58244, queue=Incidents, subject=web4/mis.tcv.org.uk /boot volume filling up, ticket_status=closed, client=TCV, priority=51, created=2026-05-14 12:08:20, last_txn_id=0>, <Ticket(id=8602, rt_number=58220, queue=Incidents, subject=icinga error, ticket_status=closed, client=Internal, priority=61, created=2026-05-12 08:04:05, last_txn_id=0>, <Ticket(id=8596, rt_number=58214, queue=Incidents, subject=fw.midnighthax.com volume usage /boot, ticket_status=closed, client=Midnight Hax, priority=41, created=2026-05-11 08:37:37, last_txn_id=0>, <Ticket(id=8601, rt_number=58219, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-05-12 00:00:05, last_txn_id=0>, <Ticket(id=8482, rt_number=58132, queue=Incidents, subject=Linux kernel security update (CVE-2026-31431), ticket_status=closed, client=Sucden, priority=93, created=2026-04-30 11:27:34, last_txn_id=2491796>, <Ticket(id=8595, rt_number=58213, queue=Incidents, subject=CRITICAL: System Health: Log Rotation on basil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=32, created=2026-05-11 08:31:39, last_txn_id=0>, <Ticket(id=8606, rt_number=58224, queue=Incidents, subject=Cristina, ticket_status=closed, client=AskBio, priority=71, created=2026-05-12 16:49:03, last_txn_id=0>, <Ticket(id=8467, rt_number=58117, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Reigate College, priority=74, created=2026-04-30 10:03:37, last_txn_id=0>, <Ticket(id=8629, rt_number=58247, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-05-15 00:00:03, last_txn_id=0>, <Ticket(id=8607, rt_number=58225, queue=Incidents, subject=rtp-promptdv-01 is down, ticket_status=closed, client=AskBio, priority=81, created=2026-05-12 23:12:41, last_txn_id=0>, <Ticket(id=8575, rt_number=58193, queue=Incidents, subject=dirtyfrag exploit, ticket_status=closed, client=Internal, priority=62, created=2026-05-08 08:13:39, last_txn_id=0>, <Ticket(id=8633, rt_number=58251, queue=Incidents, subject=basil.internal.ogtip.com volume usage /data, ticket_status=closed, client=OGT, priority=31, created=2026-05-15 08:19:58, last_txn_id=0>, <Ticket(id=8599, rt_number=58217, queue=Incidents, subject=DOWN: damien.internal.ogtip.com, ticket_status=closed, client=OGT, priority=31, created=2026-05-11 09:30:25, last_txn_id=0>, <Ticket(id=8587, rt_number=58205, queue=Incidents, subject=Storage alert: /home on talisker.synpromics.com, ticket_status=closed, client=AskBio, priority=81, created=2026-05-08 14:56:05, last_txn_id=0>, <Ticket(id=8450, rt_number=58100, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Econic Bio, priority=73, created=2026-04-30 09:56:48, last_txn_id=0>, <Ticket(id=8474, rt_number=58124, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=TCV, priority=53, created=2026-04-30 10:07:34, last_txn_id=0>, <Ticket(id=8611, rt_number=58229, queue=Incidents, subject=CRITICAL: System Health: Systemd State on dgx1.internal.etherapeutics.co.uk, ticket_status=closed, client=Tangram, priority=41, created=2026-05-13 10:12:40, last_txn_id=0>, <Ticket(id=8639, rt_number=58257, queue=Incidents, subject=blaney.internal.ogtip.com tomcat cron failure, ticket_status=closed, client=OGT, priority=21, created=2026-05-15 14:19:31, last_txn_id=0>, <Ticket(id=8612, rt_number=58230, queue=Incidents, subject=Backup failure on macleod.synpromics.com, ticket_status=closed, client=AskBio, priority=62, created=2026-05-13 10:12:42, last_txn_id=0>, <Ticket(id=8610, rt_number=58228, queue=Incidents, subject=Certbot failed on app.prod.qs1.grvytrn.co.uk, ticket_status=closed, client=Gravytrain, priority=22, created=2026-05-13 10:12:33, last_txn_id=0>, <Ticket(id=8637, rt_number=58255, queue=Incidents, subject=ClamAV warnings this morning (15/05/2026), ticket_status=closed, client=Lantech, priority=41, created=2026-05-15 10:42:49, last_txn_id=0>, <Ticket(id=8537, rt_number=58155, queue=Incidents, subject=aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days, ticket_status=closed, client=Quickline, priority=53, created=2026-05-05 08:31:42, last_txn_id=0>, <Ticket(id=8441, rt_number=58091, queue=Incidents, subject=CRITICAL: Backups: Backup to woodlands.midnighthax.com on mersey.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=53, created=2026-04-30 08:53:57, last_txn_id=2498019>, <Ticket(id=8594, rt_number=58212, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-05-11 00:00:05, last_txn_id=0>, <Ticket(id=8460, rt_number=58110, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Lantech, priority=53, created=2026-04-30 10:00:51, last_txn_id=0>, <Ticket(id=8465, rt_number=58115, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=resolved, client=OGT, priority=76, created=2026-04-30 10:02:21, last_txn_id=2514298>]

Client updates report (Incidents)

11 May - 15 May

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-06 21:29:53.426238	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426284	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426294	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426301	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426306	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426312	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426317	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426322	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426327	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426332	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426337	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426343	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426348	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426353	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426365	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426372	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426377	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426383	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426388	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426393	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426397	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426402	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426407	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426412	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426417	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426422	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426427	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426432	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426436	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426441	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426447	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426454	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426459	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426465	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426470	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426476	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426481	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426486	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426491	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426497	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426502	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426507	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426513	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426518	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426523	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426528	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426533	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426538	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426543	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426547	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426552	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426557	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426562	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426567	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426572	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426577	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426582	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426612	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426618	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426622	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426628	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426632	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426637	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426641	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426646	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426651	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426656	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426661	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426666	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426671	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426676	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426680	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426685	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426690	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426695	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426700	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426704	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426711	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426715	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426721	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426725	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426731	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426736	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426741	xxx	./services/model.py:838
DEBUG	2026-07-06 21:29:53.426746	xxx	./services/model.py:838
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