Client updates report (Incidents)

13 May

RT	Client	Replies missed	Subject
58226	Internal		Check for Security Notices and System Updates
58132	Sucden		Linux kernel security update (CVE-2026-31431)
58213	OGT		CRITICAL: System Health: Log Rotation on basil.internal.ogtip.com
58224	AskBio		Cristina
58117	Reigate College		Linux vulnerability: Copy fail (CVE-2026-31431)
58225	AskBio		rtp-promptdv-01 is down
58193	Internal	11 May	dirtyfrag exploit
58100	Econic Bio	01 May	Linux vulnerability: Copy fail (CVE-2026-31431)
58124	TCV		Linux vulnerability: Copy fail (CVE-2026-31431)
58229	Tangram		CRITICAL: System Health: Systemd State on dgx1.internal.etherapeutics.co.uk
58230	AskBio		Backup failure on macleod.synpromics.com
58228	Gravytrain		Certbot failed on app.prod.qs1.grvytrn.co.uk
58155	Quickline	06 May	aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days
58091	Internal	12 May	CRITICAL: Backups: Backup to woodlands.midnighthax.com on mersey.tiger-computing.co.uk
58110	Lantech		Linux vulnerability: Copy fail (CVE-2026-31431)
58115	OGT		Linux vulnerability: Copy fail (CVE-2026-31431)

git hash: master (f521b466)

Package	Version	Homepage	Summary
alchemical	1.0.3	None	Modern SQLAlchemy simplified
alembic	1.18.5	None	A database migration tool for SQLAlchemy.
annotated-types	0.7.0	None	Reusable constraint types to use with typing.Annotated
anyio	4.14.1	None	High-level concurrency and networking framework on top of asyncio or Trio
ast_serialize	0.6.0	None	Python bindings for mypy AST serialization
asttokens	3.0.1	https://github.com/gristlabs/asttokens	Annotate AST trees with source code positions
backoff	2.2.1	https://github.com/litl/backoff	Function decoration for backoff and retry
blinker	1.9.0	None	Fast, simple object-to-object and broadcast signaling
Bootstrap-Flask	2.5.0	None	Bootstrap 4 & 5 helper for your Flask projects.
certifi	2026.6.17	https://github.com/certifi/python-certifi	Python package for providing Mozilla's CA Bundle.
charset-normalizer	3.4.7	None	The Real First Universal Charset Detector. Open, modern and actively maintained alternative to Chardet.
click	8.4.2	None	Composable command line interface toolkit
colorlog	6.10.1	https://github.com/borntyping/python-colorlog	Add colours to the output of Python's logging module.
decorator	5.3.1	None	Decorators for Humans
executing	2.2.1	https://github.com/alexmojaki/executing	Get the currently executing AST node of a frame, and other information
Flask	3.1.3	None	A simple framework for building complex web applications.
Flask-DebugToolbar	0.16.0	None	A toolbar overlay for debugging Flask applications.
Flask-DebugToolbar-LineProfilerPanel	1.0.2	https://github.com/phleet/flask_debugtoolbar_lineprofilerpanel	Panel for the Flask Debug toolbar to capture and view line-by-line profiling stats
Flask-Migrate	4.1.0	None	SQLAlchemy database migrations for Flask applications using Alembic.
Flask-SQLAlchemy	3.1.1	None	Add SQLAlchemy support to your Flask application.
Flask-WTF	1.3.0	None	Form rendering, validation, and CSRF protection for Flask with WTForms.
freezegun	1.5.5	https://github.com/spulec/freezegun	Let your Python tests travel through time
gql	4.0.0	https://github.com/graphql-python/gql	GraphQL client for Python
graphql-core	3.2.11	https://github.com/graphql-python/graphql-core	GraphQL implementation for Python, a port of GraphQL.js, the JavaScript reference implementation for GraphQL.
greenlet	3.5.3	None	Lightweight in-process concurrent programming
gunicorn	26.0.0	None	WSGI HTTP Server for UNIX
h11	0.16.0	https://github.com/python-hyper/h11	A pure-Python, bring-your-own-I/O implementation of HTTP/1.1
httpcore	1.0.9	None	A minimal low-level HTTP client.
httpx	0.28.1	None	The next generation HTTP client.
idna	3.18	None	Internationalized Domain Names in Applications (IDNA)
ilock	1.0.3	https://github.com/symonsoft/ilock	Inter-process named lock library
ipython	9.15.0	None	IPython: Productive Interactive Computing
ipython_pygments_lexers	1.1.1	None	Defines a variety of Pygments lexers for highlighting IPython code.
itsdangerous	2.2.0	None	Safely pass data to untrusted environments and back.
jedi	0.20.0	https://github.com/davidhalter/jedi	An autocompletion tool for Python that can be used for text editors.
Jinja2	3.1.6	None	A very fast and expressive template engine.
librt	0.12.0	None	Mypyc runtime library
line_profiler	5.0.2	https://github.com/pyutils/line_profiler	Line-by-line profiler
Mako	1.3.12	https://www.makotemplates.org/	A super-fast templating language that borrows the best ideas from the existing templating languages.
MarkupSafe	3.0.3	None	Safely add untrusted strings to HTML/XML markup.
matplotlib-inline	0.2.2	None	Inline Matplotlib backend for Jupyter
multidict	6.7.1	https://github.com/aio-libs/multidict	multidict implementation
mypy	2.1.0	None	Optional static typing for Python
mypy_extensions	1.1.0	None	Type system extensions for programs checked with the mypy type checker.
packaging	26.2	None	Core utilities for Python packages
parso	0.8.7	https://github.com/davidhalter/parso	A Python Parser
pathspec	1.1.1	None	Utility library for gitignore style pattern matching of file paths.
pdbp	1.8.2	https://github.com/mdmintz/pdbp	pdbp (Pdb+): A drop-in replacement for pdb and pdbpp.
pexpect	4.9.0	https://pexpect.readthedocs.io/	Pexpect allows easy control of interactive console applications.
portalocker	3.2.0	None	Wraps the portalocker recipe for easy usage
prompt_toolkit	3.0.52	None	Library for building powerful interactive command lines in Python
propcache	0.5.2	https://github.com/aio-libs/propcache	Accelerated property cache
psutil	7.2.2	https://github.com/giampaolo/psutil	Cross-platform lib for process and system monitoring.
psycopg	3.3.4	None	PostgreSQL database adapter for Python
psycopg-binary	3.3.4	None	PostgreSQL database adapter for Python -- C optimisation distribution
ptyprocess	0.7.0	https://github.com/pexpect/ptyprocess	Run a subprocess in a pseudo terminal
pure_eval	0.2.3	http://github.com/alexmojaki/pure_eval	Safely evaluate AST nodes without side effects
pydantic	2.13.4	None	Data validation using Python type hints
pydantic_core	2.46.4	https://github.com/pydantic/pydantic	Core functionality for Pydantic validation and serialization
Pygments	2.20.0	None	Pygments is a syntax highlighting package written in Python.
python-dateutil	2.9.0.post0	https://github.com/dateutil/dateutil	Extensions to the standard Python datetime module
python-dotenv	1.2.2	None	Read key-value pairs from a .env file and set them as environment variables
pytz	2026.2	http://pythonhosted.org/pytz	World timezone definitions, modern and historical
requests	2.34.2	None	Python HTTP for Humans.
requests-toolbelt	1.0.0	https://toolbelt.readthedocs.io/	A utility belt for advanced users of python-requests
rt	3.7.1	None	Python interface to Request Tracker API
six	1.17.0	https://github.com/benjaminp/six	Python 2 and 3 compatibility utilities
SQLAlchemy	2.0.51	https://www.sqlalchemy.org	Database Abstraction Library
stack-data	0.6.3	http://github.com/alexmojaki/stack_data	Extract data from python stack frames and tracebacks for informative displays
stackprinter	0.2.13	https://github.com/cknd/stackprinter	Debug-friendly stack traces, with variable values and semantic highlighting
tabcompleter	1.4.1	https://github.com/mdmintz/tabcompleter	tabcompleter --- Autocompletion in the Python console.
traitlets	5.15.1	None	Traitlets Python configuration system
types-pytz	2026.2.0.20260518	None	Typing stubs for pytz
typing-inspection	0.4.2	None	Runtime typing introspection tools
typing_extensions	4.16.0	None	Backported and Experimental Type Hints for Python 3.9+
urllib3	2.7.0	None	HTTP library with thread-safe connection pooling, file post, and more.
wcwidth	0.8.2	None	Measures the displayed width of unicode strings in a terminal
Werkzeug	3.1.8	None	The comprehensive WSGI web application library.
WTForms	3.2.2	None	Form validation and rendering for Python web development.
yarl	1.24.2	https://github.com/aio-libs/yarl	Yet another URL library

Resource	Value
User CPU time	34.248 msec
System CPU time	3.832 msec
Total CPU time	38.080 msec
Elapsed time	65.555 msec
Context switches	27 voluntary, 50 involuntary

Key	Value
HTTP_ACCEPT	/
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_HOST	dashboard.uat.tigr.uk
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
QUERY_STRING	end=2026-05-13&start=2026-05-13
REMOTE_ADDR	10.42.58.188
REQUEST_METHOD	GET
SCRIPT_NAME
SERVER_NAME	0.0.0.0
SERVER_PORT	8000
SERVER_PROTOCOL	HTTP/1.1
SERVER_SOFTWARE	gunicorn/26.0.0

Variable	Value
'end'	'2026-05-13'
'start'	'2026-05-13'

Variable	Value
g	<flask.g of 'app'>
meta	{'title': 'Client updates report (Incidents)', 'start': datetime.date(2026, 5, 13), 'end': datetime.date(2026, 5, 13)}
request	<Request 'http://dashboard.uat.tigr.uk/client_updates_report_drilldown/Incidents?end=2026-05-13&start=2026-05-13' [GET]>
tickets	[<Ticket(id=8608, rt_number=58226, queue=Incidents, subject=Check for Security Notices and System Updates, ticket_status=closed, client=Internal, priority=41, created=2026-05-13 00:00:03, last_txn_id=0>, <Ticket(id=8482, rt_number=58132, queue=Incidents, subject=Linux kernel security update (CVE-2026-31431), ticket_status=closed, client=Sucden, priority=93, created=2026-04-30 11:27:34, last_txn_id=2491796>, <Ticket(id=8595, rt_number=58213, queue=Incidents, subject=CRITICAL: System Health: Log Rotation on basil.internal.ogtip.com, ticket_status=closed, client=OGT, priority=32, created=2026-05-11 08:31:39, last_txn_id=0>, <Ticket(id=8606, rt_number=58224, queue=Incidents, subject=Cristina, ticket_status=closed, client=AskBio, priority=71, created=2026-05-12 16:49:03, last_txn_id=0>, <Ticket(id=8467, rt_number=58117, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Reigate College, priority=74, created=2026-04-30 10:03:37, last_txn_id=0>, <Ticket(id=8607, rt_number=58225, queue=Incidents, subject=rtp-promptdv-01 is down, ticket_status=closed, client=AskBio, priority=81, created=2026-05-12 23:12:41, last_txn_id=0>, <Ticket(id=8575, rt_number=58193, queue=Incidents, subject=dirtyfrag exploit, ticket_status=closed, client=Internal, priority=62, created=2026-05-08 08:13:39, last_txn_id=0>, <Ticket(id=8450, rt_number=58100, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Econic Bio, priority=73, created=2026-04-30 09:56:48, last_txn_id=0>, <Ticket(id=8474, rt_number=58124, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=TCV, priority=53, created=2026-04-30 10:07:34, last_txn_id=0>, <Ticket(id=8611, rt_number=58229, queue=Incidents, subject=CRITICAL: System Health: Systemd State on dgx1.internal.etherapeutics.co.uk, ticket_status=closed, client=Tangram, priority=41, created=2026-05-13 10:12:40, last_txn_id=0>, <Ticket(id=8612, rt_number=58230, queue=Incidents, subject=Backup failure on macleod.synpromics.com, ticket_status=closed, client=AskBio, priority=62, created=2026-05-13 10:12:42, last_txn_id=0>, <Ticket(id=8610, rt_number=58228, queue=Incidents, subject=Certbot failed on app.prod.qs1.grvytrn.co.uk, ticket_status=closed, client=Gravytrain, priority=22, created=2026-05-13 10:12:33, last_txn_id=0>, <Ticket(id=8537, rt_number=58155, queue=Incidents, subject=aql-svr-zabbix-db.quickline.co.uk Zabbix partitioning less than 10 days, ticket_status=closed, client=Quickline, priority=53, created=2026-05-05 08:31:42, last_txn_id=0>, <Ticket(id=8441, rt_number=58091, queue=Incidents, subject=CRITICAL: Backups: Backup to woodlands.midnighthax.com on mersey.tiger-computing.co.uk, ticket_status=closed, client=Internal, priority=53, created=2026-04-30 08:53:57, last_txn_id=2498019>, <Ticket(id=8460, rt_number=58110, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=closed, client=Lantech, priority=53, created=2026-04-30 10:00:51, last_txn_id=0>, <Ticket(id=8465, rt_number=58115, queue=Incidents, subject=Linux vulnerability: Copy fail (CVE-2026-31431), ticket_status=resolved, client=OGT, priority=76, created=2026-04-30 10:02:21, last_txn_id=2514298>]

Client updates report (Incidents)

13 May

Versions

Installed Packages

Resource Usage

HTTP Headers

Request Vars

View information

COOKIES Variables

SESSION Variables

GET Variables

POST Variables

Templates

client_updates_report_drilldown.html

SQLAlchemy queries

Queries Unavailable

Configure Flask-SQLAlchemy:

Log Messages

Line Profiler Usage Docs

Usage Instructions

Level	Time	Message	Location
DEBUG	2026-07-07 04:59:25.296248	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296305	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296319	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296329	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296339	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296348	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296357	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296362	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296368	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296374	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296379	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296385	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296390	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296395	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296400	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296406	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296411	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296416	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296421	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296427	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296432	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296437	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296442	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296448	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296453	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296458	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296464	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296469	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296475	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296480	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296486	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296491	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296496	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296502	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296507	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296512	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296518	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296524	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296530	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296535	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296543	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296551	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296558	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296567	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296583	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296589	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296595	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296600	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296605	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296611	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296616	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296621	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296626	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296632	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296637	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296643	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296648	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296654	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296659	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296664	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296670	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296675	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296682	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296690	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296698	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296707	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296714	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296722	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296729	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296737	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296745	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296753	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296761	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296770	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296778	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296786	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296794	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296803	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296812	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296819	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296827	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296835	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296844	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296851	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296902	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296913	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296923	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296933	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296942	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296951	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296961	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296970	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296978	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.296996	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297006	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297016	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297024	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297032	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297040	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297048	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297056	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297065	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297074	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297083	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297090	xxx	./services/model.py:838
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DEBUG	2026-07-07 04:59:25.297107	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297115	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297123	xxx	./services/model.py:838
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DEBUG	2026-07-07 04:59:25.297146	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297155	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297163	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297172	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297180	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297189	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297197	xxx	./services/model.py:838
DEBUG	2026-07-07 04:59:25.297205	xxx	./services/model.py:838